Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 10151 | RS Umum Yukum Medical Centre | 11 | 2025 | 12-05-2025 | 98.64% | 99% | 98.97% | 100% | 96.97% | 0% | 97.22% | 100% | 100% | 100% | 98.57% | 100% | |
| 10152 | RS Umum Islam Asy-Syifaa Bandar Jaya | 11 | 2025 | 12-04-2025 | 89.18% | 91% | 100% | 100% | 88.52% | 2.44% | 43.8% | 100% | 90.39% | 84% | 100% | 100% | |
| 10153 | RS Natar Medika | 11 | 2025 | 12-09-2025 | 92.04% | 100% | 100% | 100% | 93.12% | 5.22% | 96.08% | 100% | 99.47% | 100% | 100% | 100% | |
| 10154 | RS Umum Islam Metro | 11 | 2025 | 11-11-2025 | 98.06% | 98% | 97.78% | 0% | 97.36% | 0% | 98.31% | 100% | 90.87% | 87.5% | 97.62% | 83.33% | 0 |
| 10155 | RS Umum Muhammadiyah Metro | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 0% | 95.72% | 0% | 82.21% | 98.85% | 87.64% | 100% | 100% | 100% | |
| 10156 | RS Ibu dan Anak Anugerah Medical Center Metro | 11 | 2025 | 12-09-2025 | 99% | 100% | 100% | 100% | 86.25% | 0% | 91.38% | 100% | 100% | 100% | 100% | 100% | |
| 10157 | RS Ibu dan Anak Asih Kota Metro | 11 | 2025 | 12-05-2025 | 99% | 97% | 100% | 100% | 97.33% | 0% | 97.62% | 100% | 97.87% | 100% | 100% | 0% | 0 |
| 10158 | RS Azizah | 11 | 2025 | 12-10-2025 | 90.59% | 88% | 100% | 100% | 73.49% | 0% | 72.93% | 100% | 81.89% | 100% | 100% | 100% | |
| 10159 | RS Umum Daerah Sumbersari Bantul | 11 | 2025 | - | 88.5% | 85% | 100% | 100% | 100% | 0% | 100% | 100% | 81.13% | 85.71% | 100% | 100% | |
| 10160 | RS Umum Daerah Depati Bahrin | 11 | 2025 | 12-06-2025 | 90.2% | 100% | 100% | 100% | 88.05% | 0% | 94.91% | 100% | 100% | 83.27% | 100% | 100% | 9175 |
| 10161 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 11 | 2025 | 12-09-2025 | 98% | 100% | 100% | % | 100% | % | 72.73% | 100% | 99.72% | 100% | 100% | 0% | |
| 10162 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 11 | 2025 | 12-10-2025 | 77.5% | 91% | 100% | 0% | 81.71% | 0% | 86.58% | 100% | 93.8% | 0% | 99.52% | 0% | |
| 10163 | RS Umum Daerah DR. Eko Maulana Ali | 11 | 2025 | 12-02-2025 | 99% | 98% | 99% | 0% | 98% | 0% | 98% | 100% | 98% | 63% | 0% | 0% | 87 |
| 10164 | RS Umum Daerah Sjafrie Rachman Puding Besar | 11 | 2025 | 12-10-2025 | 85.71% | 84% | 100% | 0% | 96.09% | 0% | 100% | 100% | 89.41% | 92% | 100% | 100% | 0 |
| 10165 | RS Umum Daerah Ragab Begawe Caram | 11 | 2025 | 12-09-2025 | 99.8% | 100% | 100% | 100% | 54.58% | 2.83% | 85.87% | 100% | 90.22% | 84.78% | 89.12% | 100% | |
| 10166 | RS Umum Almah | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | |
| 10167 | RS Utama | 11 | 2025 | 12-10-2025 | 99.86% | 97% | 89.36% | 100% | 92% | 0% | 90.27% | 100% | 0% | 92.5% | 100% | 100% | |
| 10168 | RS Umum Arsani | 11 | 2025 | 12-03-2025 | 97.5% | 95% | 100% | 90.91% | 97.48% | 0% | 100% | 94.96% | 99.98% | 98.04% | 100% | 100% | |
| 10169 | RS Umum Bakti Timah Muntok | 11 | 2025 | 12-10-2025 | 97.01% | 98% | 100% | 33.33% | 100% | 0% | 80.19% | 100% | 95.88% | 80% | 90% | 0% | 100 |
| 10170 | RS Gunung Manik | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 0% | 80.73% | 0% | 82.35% | 100% | 100% | 100% | 100% | 100% | |
| 10171 | RS Umum Daerah Sejiran Setason | 11 | 2025 | 12-07-2025 | 94% | 90% | 100% | 100% | 86.1% | 0% | 100% | 100% | 82.29% | 0% | 100% | 0% | |
| 10172 | RS Umum Daerah Drs. H. Abu Hanifah | 11 | 2025 | 12-10-2025 | 75% | 85% | 100% | 100% | 95% | 0% | 100% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 10173 | RS Siloam Bangka | 11 | 2025 | 12-10-2025 | 94.43% | 100% | 100% | 66.67% | 52% | 0% | 72.07% | 100% | 100% | 40% | 100% | 95.45% | |
| 10174 | RS Pratama Bangka Tengah | 11 | 2025 | 12-01-2025 | 0% | 76% | 100% | 0% | 99.43% | 0% | 100% | 100% | 86.54% | 100% | 100% | 0% | |
| 10175 | RS Bhayangkara Polda Kep. Bangka Belitung | 11 | 2025 | 12-05-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | |
| 10176 | RS Umum Daerah Kab. Bangka Selatan | 11 | 2025 | 12-10-2025 | 90.5% | 91% | 100% | 100% | 91.21% | 0% | 82.42% | 100% | 89.81% | 81.82% | 100% | 100% | 89 |
| 10177 | RS Umum Daerah dr. H. Marsidi Judono | 11 | 2025 | 12-10-2025 | 85% | 92% | 100% | 33.33% | 79.02% | 2.35% | 100% | 100% | 99.17% | 80% | 100% | 100% | 0 |
| 10178 | RS Umum Asy-Syifa Medika | 11 | 2025 | 12-09-2025 | 94.34% | 100% | 100% | 100% | 100% | 4.81% | 86.38% | 100% | 91.25% | 90.91% | 100% | 0% | |
| 10179 | RS Umum Daerah Tulang Bawang Barat | 11 | 2025 | 12-08-2025 | 98.81% | 100% | 100% | 0% | 90.72% | 100% | 94.29% | 100% | 94.53% | 100% | 100% | 0% | |
| 10180 | RS Umum Daerah KH. Muhammad Thohir KRUI | 11 | 2025 | 12-10-2025 | 95% | 100% | 100% | % | 92.71% | % | 100% | 100% | 98.17% | 100% | 100% | 100% | |
| 10181 | RS Umum Wisma Rini Pringsewu | 11 | 2025 | 12-08-2025 | 79.21% | 94% | 91.67% | 100% | 63.98% | 0% | 70.7% | 100% | 90.79% | 86.67% | 91.86% | 100% | |
| 10182 | RS Umum Mardi Waluyo | 11 | 2025 | 12-09-2025 | 98.52% | 99% | 100% | 0% | 81.33% | 0.16% | 82.83% | 100% | 93.56% | 100% | 100% | 100% | |
| 10183 | RS Tk. IV 02.07.04 | 11 | 2025 | 01-01-1970 | 100% | 100% | 75% | 100% | 75% | 5% | 45% | 71.43% | 85% | 40% | 100% | 100% | 0 |
| 10184 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 11 | 2025 | 12-09-2025 | 80% | 97% | 100% | 100% | 69.63% | 5% | 84.44% | 100% | 98.62% | 91.43% | 97.14% | 100% | |
| 10185 | RS Jiwa Daerah Provinsi Lampung | 11 | 2025 | 12-04-2025 | 86% | 76% | 92% | 0% | 86% | 0% | 92% | 88% | 84% | 80% | 80% | 100% | |
| 10186 | RS Umum Imanuel Way Halim | 11 | 2025 | 01-01-1970 | 90.81% | 99% | 99.59% | 0% | 65.66% | 6.33% | 57.53% | 100% | 95.91% | 29.5% | 98.5% | 100% | 0 |
| 10187 | RS Khusus Mata Permana Sari | 11 | 2025 | 12-05-2025 | 98.4% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | |
| 10188 | RS Umum Bumi Waras | 11 | 2025 | 12-09-2025 | 85% | 94% | 100% | 0% | 88% | 0% | 84.75% | 100% | 93.33% | 71.43% | 94.76% | 89.47% | 98.97 |
| 10189 | RS Umum Daerah Ahmad Yani Metro | 11 | 2025 | 12-10-2025 | 98.01% | 91% | 99.91% | 100% | 79.12% | 0% | 95.26% | 99.67% | 94.29% | 100% | 100% | 100% | 85.6 |
| 10190 | RS Umum Urip Sumoharjo | 11 | 2025 | 12-09-2025 | 86.95% | 100% | 100% | 0% | 98.33% | 1.52% | 100% | 100% | 98.58% | 100% | 100% | 90.2% | 99.15 |
| 10191 | RS Umum Graha Husada | 11 | 2025 | 12-08-2025 | 95% | 95% | 100% | 100% | 84.14% | 0% | 100% | 100% | 99.87% | 87.5% | 100% | 100% | |
| 10192 | RS Umum Pertamina-Bintang Amin Lampung | 11 | 2025 | 12-08-2025 | 88.5% | 98% | 100% | 100% | 96.15% | 0% | 82.28% | 100% | 98.84% | 80.95% | 100% | 100% | |
| 10193 | RS Ibu dan Anak Restu Bunda | 11 | 2025 | 12-08-2025 | 88.83% | 98% | 100% | 100% | 90.88% | 4.35% | 88.92% | 100% | 100% | 94.15% | 98.83% | 51.18% | |
| 10194 | RS Ibu dan Anak Mutiara Putri | 11 | 2025 | 12-09-2025 | 95.93% | 93% | 100% | 100% | 98.5% | 0% | 90.18% | 100% | 89.18% | 100% | 100% | 0% | |
| 10195 | RS Ibu dan Anak Puri Betik Hati | 11 | 2025 | 12-05-2025 | 96.77% | 95% | 99.55% | 100% | 96.7% | 0% | 84.22% | 100% | 88.67% | 100% | 100% | 100% | |
| 10196 | RS Ibu dan Anak Santa Anna | 11 | 2025 | 12-09-2025 | 87.12% | 96% | 100% | 100% | 82.13% | 0% | 63.8% | 100% | 74.9% | 76.52% | 100% | 100% | |
| 10197 | RS Belleza Kedaton Bandar Lampung | 11 | 2025 | 12-08-2025 | 100% | 100% | 84.64% | 100% | 84.16% | 0% | 94.12% | 100% | 84.98% | 82.48% | 97.52% | 79.73% | |
| 10198 | RS Mata Lampung Eye Center (LEC) | 11 | 2025 | 12-06-2025 | 93.5% | 95% | 99.5% | 0% | 94% | 0% | 98% | 0% | 100% | 100% | 100% | 100% | |
| 10199 | RS Hermina Lampung | 11 | 2025 | 12-08-2025 | 87.3% | 95% | 99.15% | 90.74% | 84.68% | 5.59% | 85.1% | 100% | 100% | 83.33% | 100% | 100% | |
| 10200 | RS Budi Medika | 11 | 2025 | 01-01-1970 | 89% | 95% | 100% | 0% | 81.27% | 2.45% | 95% | 100% | 91.44% | 88% | 95.83% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.