Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 10101 | RS Umum Daerah Natuna | 11 | 2025 | 12-07-2025 | 90.31% | 95% | 99.39% | 100% | 69.88% | 0% | 92.12% | 100% | 95.56% | 94.12% | 78.01% | 100% | |
| 10102 | RS Umum Budi Kemuliaan Batam | 11 | 2025 | 12-05-2025 | 99.12% | 98% | 99.54% | 100% | 98.58% | 0% | 94.29% | 100% | 99.78% | 42.86% | 99.29% | 100% | |
| 10103 | RS Primaya Bhakti Wara | 11 | 2025 | 12-11-2025 | 92.86% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.98% | 88.28% | 79.29% | 100% | 95.92 |
| 10104 | RS Umum Charis Medika | 11 | 2025 | 12-09-2025 | 93.5% | 88% | 100% | 77.78% | 96.46% | 100% | 93.94% | 100% | 95.04% | 100% | 100% | 100% | |
| 10105 | RS Umum Daerah Encik Mariyam | 11 | 2025 | 12-10-2025 | 0% | 0% | 100% | 33.33% | 76.74% | 0% | 98% | 100% | 98.12% | 95.35% | 100% | 0% | 0 |
| 10106 | RS Umum Harapan Bunda | 11 | 2025 | 12-09-2025 | 88.89% | 100% | 100% | 100% | 93.51% | 0.69% | 84.85% | 93% | 84.81% | 84.44% | 100% | 100% | |
| 10107 | RS Umum Kartini | 11 | 2025 | 12-09-2025 | 87.54% | 100% | 100% | 100% | 100% | 0% | 81.67% | 100% | 97.29% | 100% | 100% | 100% | |
| 10108 | RS Ibu Anak Puri Adhya Paramita | 11 | 2025 | 12-10-2025 | 96.46% | 98% | 99.29% | 100% | 98.43% | 0% | 96.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 10109 | RS Umum Az - Zahra | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 100% | 83.78% | 0% | 55.74% | 100% | 82.24% | 78.26% | 99.64% | 92.59% | |
| 10110 | RS Ibu Anak Puti Bungsu | 11 | 2025 | 12-09-2025 | 96.35% | 98% | 98.84% | 100% | 97.78% | 0% | 90.66% | 100% | 100% | 100% | 100% | 100% | 93.83 |
| 10111 | RS Artha Bunda | 11 | 2025 | 12-11-2025 | 100% | 100% | 100% | 80% | 99% | 0% | 96% | 100% | 100% | 98% | 97% | 95% | |
| 10112 | RS Umum Daerah May Jen HM Ryacudu | 11 | 2025 | 12-09-2025 | 81.1% | 77% | 100% | 100% | 71.78% | 0% | 100% | 100% | 94.44% | 91.11% | 100% | 100% | |
| 10113 | RS Umum Handayani | 11 | 2025 | 12-08-2025 | 87.5% | 92% | 99.22% | 100% | 96.88% | 2.3% | 91.41% | 100% | 96.67% | 84.21% | 100% | 100% | |
| 10114 | RS Umum HI. Muhammad Yusuf | 11 | 2025 | 12-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | |
| 10115 | RS Maria Regina | 11 | 2025 | 12-09-2025 | 82.5% | 83% | 100% | 100% | 90.06% | 0% | 100% | 100% | 99.81% | 77.78% | 100% | 100% | 0 |
| 10116 | RS Candimas Medical Center | 11 | 2025 | 12-08-2025 | 99.37% | 100% | 69.29% | 45.45% | 79.35% | 0% | 83.48% | 100% | 99.84% | 66.98% | 98.87% | 0% | |
| 10117 | RS Umum Awal Bros Batam | 11 | 2025 | 12-08-2025 | 95% | 100% | 96.89% | 100% | 91.72% | 4.85% | 81.16% | 100% | 97.57% | 100% | 100% | 100% | |
| 10118 | RS Umum Daerah Zainal Abidin Pagar Alam | 11 | 2025 | 12-05-2025 | 91.73% | 100% | 100% | 100% | 85.45% | 0% | 100% | 100% | 89.5% | 100% | 100% | 100% | |
| 10119 | RS Umum Haji Kamino | 11 | 2025 | 12-10-2025 | 86.33% | 100% | 100% | 100% | 57.71% | 0% | 97.96% | 100% | 100% | 100% | 100% | 0% | |
| 10120 | RS Umum Daerah Menggala Tulang Bawang | 11 | 2025 | 12-09-2025 | 89% | 94% | 96.47% | 0% | 59.31% | 34.04% | 92.31% | 100% | 83.65% | 0% | 66.67% | 100% | |
| 10121 | RS Umum Mutiara Bunda | 11 | 2025 | 12-08-2025 | 100% | 99% | 100% | 100% | 99.86% | 0.5% | 100% | 100% | 100% | 100% | 82.86% | 100% | |
| 10122 | RS Umum Penawar Medika | 11 | 2025 | 12-05-2025 | 91.35% | 98% | 100% | 100% | 74.22% | 1.56% | 90.62% | 100% | 96.88% | 84.38% | 92.19% | 100% | |
| 10123 | RS Griya Medika Dompet Dhuafa | 11 | 2025 | 12-10-2025 | 94.5% | 100% | 98.82% | 100% | 89% | 0% | 100% | 100% | 96.67% | 90% | 100% | 90% | |
| 10124 | RS Umum Daerah Pesawaran | 11 | 2025 | 12-09-2025 | 87.5% | 95% | 100% | 0% | 90.57% | 0% | 87.64% | 100% | 100% | 100% | 100% | 100% | |
| 10125 | RS Umum Gladish Medical Center | 11 | 2025 | 12-10-2025 | 90% | 96% | 100% | 0% | 97.24% | 0% | 92.45% | 100% | 98.78% | 100% | 100% | 100% | |
| 10126 | RS Umum Surya Asih | 11 | 2025 | 12-08-2025 | 98% | 98% | 100% | 100% | 94.04% | 0% | 83.03% | 100% | 70.81% | 89.22% | 100% | 100% | |
| 10127 | RS Ibu dan Anak Mutiara Hati | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 82.3% | 81% | 100% | 98.77% | 100% | 0% | |
| 10128 | RS Ibu dan Anak Harapan Bunda | 11 | 2025 | 12-08-2025 | 93% | 100% | 100% | 100% | 98.02% | 0% | 97.78% | 100% | 100% | 100% | 100% | 0% | 91.14 |
| 10129 | RS Medika Insani | 11 | 2025 | 12-09-2025 | 98.15% | 92% | 98.46% | 100% | 57.65% | 0% | 61.77% | 100% | 96.96% | 100% | 100% | 100% | |
| 10130 | RS Tk. IV Bengkulu | 11 | 2025 | 12-04-2025 | 100% | 100% | 100% | 0% | 91.66% | 0% | 98.03% | 100% | 100% | 100% | 100% | 100% | |
| 10131 | RS Bhayangkara Jitra Kota Bengkulu | 11 | 2025 | 12-06-2025 | 83% | 88% | 100% | 100% | 49.73% | 0% | 65.43% | 100% | 100% | 100% | 100% | 100% | |
| 10132 | RS Tiara Sella | 11 | 2025 | 12-09-2025 | 81.95% | 83% | 88.73% | 83.33% | 99.02% | 0% | 100% | 93.58% | 94.16% | 100% | 100% | 100% | |
| 10133 | RS Umum Daerah Alimuddin Umar | 11 | 2025 | 12-09-2025 | 95.45% | 97% | 100% | 0% | 83.65% | 0% | 100% | 100% | 90.7% | 100% | 100% | 100% | |
| 10134 | RS Ibu dan Anak Bunda | 11 | 2025 | 12-10-2025 | 95.83% | 100% | 100% | 66.67% | 95.9% | 25% | 95.51% | 100% | 97.23% | 98.37% | 100% | 100% | 0 |
| 10135 | RS Umum Daerah Dr H Abdul Moeloek | 11 | 2025 | 12-10-2025 | 88.1% | 90% | 98.83% | 0% | 49.91% | 4.65% | 90.9% | 100% | 99.91% | 93.55% | 98.16% | 100% | |
| 10136 | RS Panti Secanti | 11 | 2025 | 12-08-2025 | 94% | 98% | 100% | 83.33% | 97.53% | 0% | 95.53% | 100% | 86.6% | 100% | 100% | 0% | |
| 10137 | RS Umum Daerah Batin Mangunang | 11 | 2025 | 12-10-2025 | 85% | 90% | 100% | 0% | 88.2% | 0% | 85% | 100% | 89.31% | 80% | 100% | 0% | 81.1 |
| 10138 | RS Umum Mitra Husada | 11 | 2025 | 12-09-2025 | 63.66% | 95% | 99.65% | 83.33% | 0% | 29.6% | 95.54% | 100% | 66.42% | 0% | 99.6% | 100% | |
| 10139 | RS Umum Daerah Pringsewu | 11 | 2025 | 12-08-2025 | 85.16% | 100% | 100% | 0% | 84.55% | 0% | 99.77% | 100% | 81.2% | 83.33% | 100% | 0% | |
| 10140 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 11 | 2025 | 12-10-2025 | 96.03% | 100% | 100% | 100% | 80.91% | 0.51% | 80.37% | 100% | 100% | 44.12% | 100% | 100% | |
| 10141 | RS Umum Daerah Demang Sepulau Raya | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 0% | 93.75% | 0% | 96.95% | 100% | 90.48% | 100% | 100% | 55.56% | 0 |
| 10142 | RS Ibu Anak Hidayah Ibu | 11 | 2025 | 12-05-2025 | 100% | 100% | 100% | 100% | 99.01% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 10143 | RS Umum Daerah Bandar Negara Husada | 11 | 2025 | 12-10-2025 | 93.66% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 95.38% | 0% | 100% | 0% | 0 |
| 10144 | RS Airan Raya | 11 | 2025 | 12-05-2025 | 90% | 99% | 100% | 0% | 90.58% | 3.54% | 71.74% | 100% | 99.78% | 85.26% | 100% | 100% | |
| 10145 | RS Siti Khodijah | 11 | 2025 | 12-05-2025 | 86% | 100% | 100% | 75% | 81.93% | 13.33% | 84.96% | 100% | 92.83% | 80% | 100% | 0% | |
| 10146 | RS Umum Daerah Sukadana | 11 | 2025 | 12-09-2025 | 86% | 100% | 100% | 0% | 72.02% | 0% | 90% | 100% | 95.79% | 90% | 100% | 100% | |
| 10147 | RS Ibu dan Anak Mawar | 11 | 2025 | 12-12-2025 | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 82.35% | 100% | 100% | 100% | |
| 10148 | RS Ibu dan Anak Ibunda | 11 | 2025 | 12-03-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 10149 | RS Umum Permata Hati | 11 | 2025 | - | 94.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 10150 | RS Umum Mitra Mulia Husada | 11 | 2025 | 12-02-2025 | 95% | 100% | 100% | 86.67% | 94% | 1.37% | 87% | 100% | 90% | 95% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.