Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 10051 | RS Umum Syafira | 11 | 2025 | 12-05-2025 | 80% | 84% | 100% | 66.67% | 95.23% | 6.32% | 83.16% | 100% | 99.63% | 100% | 100% | 100% | 76.8 |
| 10052 | RS Ibu dan Anak Harapan Medika | 11 | 2025 | 12-09-2025 | 100% | 100% | 0% | 100% | 85.45% | 0% | 100% | 100% | 99.1% | 100% | 100% | 0% | |
| 10053 | RS Umum Daerah Kabupaten Kepulauan Meranti | 11 | 2025 | 12-10-2025 | 87.5% | 100% | 100% | 0% | 63.12% | 0.74% | 100% | 100% | 98.19% | 100% | 100% | 100% | |
| 10054 | RS Umum Daerah Bengkalis | 11 | 2025 | 12-08-2025 | 97.96% | 100% | 100% | 0% | 88.84% | 4.94% | 95.95% | 100% | 92.76% | 100% | 100% | 100% | |
| 10055 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 11 | 2025 | 12-08-2025 | 83.41% | 92% | 100% | 100% | 67.5% | 0% | 90.23% | 100% | 100% | 83.03% | 100% | 50% | |
| 10056 | RS Umum Daerah Bangkinang | 11 | 2025 | 12-08-2025 | 96.57% | 92% | 100% | 0% | 45.79% | 0% | 84.71% | 100% | 90.79% | 100% | 100% | 100% | 79.74 |
| 10057 | RS Umum Tandun | 11 | 2025 | 12-10-2025 | 84.27% | 100% | 100% | 0% | 94.13% | 0% | 99.2% | 100% | 75.12% | 80.6% | 100% | 0% | |
| 10058 | RS Umum Daerah Kec.Mandau | 11 | 2025 | 12-10-2025 | 90% | 90% | 100% | 0% | 88.85% | 75.49% | 100% | 100% | 98.68% | 100% | 100% | 100% | |
| 10059 | RS Ibunda | 11 | 2025 | 12-10-2025 | 99.14% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 97% | 100% | 100% | 100% | |
| 10060 | RS Umum Mutia Sari | 11 | 2025 | 12-10-2025 | 99% | 97% | 100% | 100% | 91.46% | 0% | 95% | 100% | 100% | 70% | 100% | 100% | 0 |
| 10061 | RS Umum Indah | 11 | 2025 | 12-01-2025 | 99.74% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.13% | 100% | 100% | 100% | |
| 10062 | RS Pertamina Hulu Rokan | 11 | 2025 | 12-10-2025 | 85% | 100% | 100% | 0% | 98.75% | 0% | 83.33% | 0% | 0% | 100% | 100% | 100% | 97 |
| 10063 | RS Umum Permata Hati | 11 | 2025 | 12-08-2025 | 82.5% | 93% | 100% | 33.33% | 85.38% | 0% | 64.95% | 100% | 98.1% | 0% | 100% | 100% | |
| 10064 | RS Jiwa Prof. Dr. Muhammad Ildrem | 11 | 2025 | 12-10-2025 | 88.31% | 84% | 100% | 0% | 93.94% | 0% | 100% | 100% | 100% | 100% | 73.33% | 100% | |
| 10065 | RS Umum Mitra Sejati | 11 | 2025 | 12-06-2025 | 84.5% | 84% | 98.54% | 80% | 92.08% | 8.77% | 73.16% | 86.67% | 99.87% | 92.41% | 100% | 60% | 88.34 |
| 10066 | RS Ibu Anak Bunda Anisyah | 11 | 2025 | 12-04-2025 | 95% | 96% | 100% | 100% | 100% | 0% | 75% | 100% | 85.41% | 100% | 100% | 100% | |
| 10067 | RS Bhayangkara Tk. III Kota Pekanbaru | 11 | 2025 | 12-10-2025 | 100% | 100% | 90% | 100% | 97.5% | 6.67% | 70% | 100% | 100% | 80% | 100% | 100% | 0 |
| 10068 | RS Jiwa Tampan | 11 | 2025 | 12-09-2025 | 87.31% | 98% | 99.94% | % | 61.8% | % | 75.79% | 100% | 99.02% | 86.59% | 90.62% | 100% | |
| 10069 | RS Umum Mitra Medika | 11 | 2025 | 12-08-2025 | 99.26% | 100% | 100% | 100% | 90.49% | 0% | 53.25% | 100% | 100% | 96.67% | 100% | 100% | |
| 10070 | RS Prof. Dr. Tabrani | 11 | 2025 | 12-10-2025 | 86.72% | 90% | 100% | 0% | 69.43% | 2.5% | 78.13% | 100% | 74.73% | 38.81% | 66.8% | 100% | 0 |
| 10071 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 11 | 2025 | 12-10-2025 | 81.42% | 94% | 96.93% | 98.55% | 62.19% | 1.97% | 85.02% | 100% | 97.08% | 83% | 98.15% | 0% | 81.13 |
| 10072 | RS Ibu Anak Norfa Husada | 11 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 10073 | RS Umum Islam Ibnu Sina | 11 | 2025 | 12-09-2025 | 94.35% | 100% | 100% | 0% | 63.34% | 2.62% | 78.99% | 100% | 88.71% | 0% | 100% | 100% | 93.7 |
| 10074 | RS Umum Pelita | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 10075 | RS Umum Tere Margareth | 11 | 2025 | 12-09-2025 | 97.44% | 95% | 100% | 100% | 96.77% | 0% | 97.28% | 100% | 91.03% | 100% | 100% | 100% | |
| 10076 | RS Umum Daerah Petala Bumi | 11 | 2025 | 12-04-2025 | 86% | 100% | 100% | 0% | 58.46% | 5.71% | 83.28% | 100% | 86.65% | 0% | 100% | 100% | 0 |
| 10077 | RS Ibu Anak Husada Bunda | 11 | 2025 | 12-09-2025 | 85% | 99% | 98.23% | 100% | 96.67% | 0% | 96.46% | 100% | 90.33% | 93.81% | 92.86% | 100% | |
| 10078 | RS Badan Pengusahaan Batam | 11 | 2025 | 12-10-2025 | 84.75% | 99% | 99.87% | 83.33% | 92.16% | 0% | 96.83% | 100% | 91.81% | 95.24% | 99.84% | 100% | |
| 10079 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 11 | 2025 | 12-10-2025 | 87.5% | 100% | 100% | 83.33% | 80.3% | 3.33% | 95.18% | 100% | 100% | 80% | 100% | 86.34% | |
| 10080 | RS Ibu dan Anak Frisdhy Angel | 11 | 2025 | 12-09-2025 | 89.5% | 100% | 100% | 0% | 90.7% | 0% | 91.46% | 100% | 100% | 100% | 100% | 0% | 92.8 |
| 10081 | RS Umum Daerah Kriopanting Payung | 11 | 2025 | 12-05-2025 | 91% | 99% | 92.31% | 0% | 99.07% | 0% | 91.11% | 100% | 90.26% | 100% | 100% | 100% | 99 |
| 10082 | RS Umum Daerah Palmatak | 11 | 2025 | 12-03-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 10083 | RS Ibu dan Anak Dzakirah | 11 | 2025 | 12-10-2025 | 98% | 100% | 100% | 100% | 93.33% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 10084 | RS Umum Bhakti Timah | 11 | 2025 | 12-08-2025 | 91.33% | 100% | 100% | 100% | 81.8% | 0% | 81.3% | 100% | 88.82% | 80% | 100% | 100% | |
| 10085 | RS Ibu dan Anak Muhaya | 11 | 2025 | 12-07-2025 | 94.5% | 87% | 97.5% | 86% | 87.5% | 12% | 91% | 92% | 90% | 86% | 93.33% | 85% | |
| 10086 | RS Umum Harapan Bunda Batam | 11 | 2025 | 12-10-2025 | 91.1% | 100% | 100% | 0% | 94.11% | 0% | 76.46% | 96.09% | 87.62% | 83.33% | 100% | 100% | 0 |
| 10087 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 11 | 2025 | 12-10-2025 | 85.37% | 100% | 100% | 100% | 93.8% | 8.16% | 97.83% | 100% | 82.14% | 100% | 100% | 100% | 89.77 |
| 10088 | RS Ibu dan Anak Griya Medika Batam | 11 | 2025 | 01-01-1970 | 98% | 100% | 100% | 85.71% | 88.46% | 4.17% | 87.5% | 100% | 80.34% | 86.11% | 100% | 100% | 0 |
| 10089 | RS Umum Santa Elisabeth Batam Kota | 11 | 2025 | 12-08-2025 | 85.38% | 100% | 100% | 100% | 93.66% | 0% | 98.51% | 100% | 100% | 82.76% | 100% | 100% | 0 |
| 10090 | RS Umum Graha Hermine | 11 | 2025 | 12-04-2025 | 97% | 100% | 100% | 90% | 93.39% | 0% | 88.65% | 100% | 88.6% | 87.5% | 100% | 88.89% | |
| 10091 | RS Bakti Timah Pangkalpinang | 11 | 2025 | 12-05-2025 | 94.14% | 95% | 100% | 100% | 80.58% | 0% | 89.78% | 95.38% | 87.27% | 100% | 97.92% | 100% | |
| 10092 | RS Umum Daerah Dabo Kabupaten Lingga | 11 | 2025 | 12-09-2025 | 69.47% | 90% | 100% | 100% | 51.93% | 0% | 100% | 88.89% | 0% | 0% | 100% | 100% | |
| 10093 | RS Umum Daerah Muhammad Zein | 11 | 2025 | 12-10-2025 | 69% | 100% | 99.67% | 76.92% | 76.71% | 9.41% | 100% | 100% | 100% | 77.78% | 100% | 0% | |
| 10094 | RS Umum Santa Elisabeth Batam | 11 | 2025 | 12-05-2025 | 88.31% | 100% | 100% | 100% | 85.07% | 0.54% | 97.53% | 100% | 97.05% | 62.5% | 100% | 100% | |
| 10095 | RS Umum Soedarsono Darmosoewito | 11 | 2025 | 12-03-2025 | 100% | 100% | 100% | 0% | 85.77% | 0% | 90.12% | 100% | 92.35% | 100% | 100% | 0% | |
| 10096 | RS Umum Camatha Sahidya | 11 | 2025 | 12-08-2025 | 90% | 90% | 100% | 100% | 80.02% | 0% | 80.04% | 100% | 100% | 80% | 100% | 100% | |
| 10097 | RS Umum Daerah Kabupaten Bintan | 11 | 2025 | 12-10-2025 | 87% | 96% | 100% | 100% | 31.03% | 0% | 88.1% | 98.67% | 82.45% | 100% | 100% | 100% | |
| 10098 | RS Ibu dan Anak Rona | 11 | 2025 | 12-10-2025 | 97.22% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 10099 | RS Kalbu Intan Medika | 11 | 2025 | 12-05-2025 | 89.72% | 100% | 100% | 0% | 80.95% | 0% | 50% | 100% | 83.16% | 0% | 0% | 0% | |
| 10100 | RS Umum Daerah Depati Hamzah | 11 | 2025 | 12-10-2025 | 92.92% | 100% | 100% | 100% | 78.82% | 0% | 100% | 100% | 99.68% | 100% | 100% | 0% | 98 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.