Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 10001 | RS Islam Siti Rahmah | 11 | 2025 | 12-05-2025 | 85.04% | 95% | 100% | 100% | 70.69% | 5.94% | 54.89% | 100% | 90.47% | 100% | 100% | 100% | |
| 10002 | RS Jiwa Bina Karsa Medan | 11 | 2025 | 12-08-2025 | 97.5% | 100% | 100% | % | 96.65% | % | 100% | 0% | 98.59% | 100% | 100% | 100% | |
| 10003 | RS Jiwa dr. Yaunin | 11 | 2025 | 12-10-2025 | 99.64% | 99% | 100% | % | 98.81% | % | 95.22% | 0% | 88.71% | 95.83% | 100% | 0% | |
| 10004 | RS Khusus Gigi dan Mulut Baiturrahmah | 11 | 2025 | 12-04-2025 | 89.93% | 94% | 100% | 0% | 77.89% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 10005 | RS Umum Pusat H. Adam Malik | 11 | 2025 | 12-09-2025 | 93.28% | 100% | 100% | 100% | 92.71% | 3.1% | 86.65% | 98.86% | 99.93% | 99.3% | 100% | 100% | |
| 10006 | RS Umum Ibnu Sina Kota Payakumbuh | 11 | 2025 | 12-08-2025 | 91.17% | 100% | 100% | 100% | 67.79% | 0% | 69.67% | 100% | 84.93% | 88.24% | 100% | 100% | |
| 10007 | RS Umum Hermina Medan | 11 | 2025 | 12-10-2025 | 94.29% | 100% | 100% | 100% | 98.67% | 9.36% | 80% | 100% | 100% | 100% | 100% | 100% | |
| 10008 | OG Hospital | 11 | 2025 | 12-10-2025 | 96.96% | 99% | 100% | 96.61% | 100% | 100% | 92.62% | 100% | 97.11% | 0% | 100% | 100% | |
| 10009 | RS Umum Daerah Kota Bukittinggi | 11 | 2025 | 12-10-2025 | 76% | 95% | 100% | 100% | 70.63% | 2.22% | 100% | 100% | 91.57% | 66.67% | 100% | 100% | |
| 10010 | RS Umum Islam Ibnu Sina | 11 | 2025 | 12-08-2025 | 93.68% | 96% | 100% | 100% | 99.97% | 0.27% | 97.58% | 100% | 94.29% | 98.37% | 100% | 100% | 0 |
| 10011 | RS Umum Eshmun | 11 | 2025 | 12-08-2025 | 95.53% | 98% | 100% | 0% | 70.34% | 1.34% | 51.86% | 100% | 89.03% | 87.1% | 100% | 100% | |
| 10012 | RS Umum Madina | 11 | 2025 | 12-10-2025 | 80.28% | 81% | 99.8% | 0% | 79.77% | 0% | 63.68% | 100% | 84.66% | 100% | 100% | 100% | |
| 10013 | RS Islam Ibnu Sina Panti Yarsi | 11 | 2025 | 12-10-2025 | 90.17% | 91% | 100% | 100% | 95.9% | 0% | 71.53% | 100% | 90.07% | 82.05% | 100% | 100% | |
| 10014 | RS Islam Ibnu Sina Bukittinggi | 11 | 2025 | 12-10-2025 | 89% | 98% | 100% | 100% | 89.29% | 3.5% | 75.26% | 100% | 82.43% | 90.57% | 100% | 100% | |
| 10015 | RS Umum Martha Friska Multatuli | 11 | 2025 | 12-10-2025 | 95.18% | 99% | 100% | 97.67% | 89.91% | 4.86% | 46.45% | 100% | 91.6% | 95.92% | 100% | 100% | |
| 10016 | RS Umum Estomihi | 11 | 2025 | 12-04-2025 | 100% | 96% | 100% | 100% | 96.67% | 0% | 96.67% | 100% | 93.33% | 96.67% | 100% | 100% | |
| 10017 | RS Otak DR. Drs. M. Hatta Bukittinggi | 11 | 2025 | 12-09-2025 | 90.5% | 100% | 99.26% | 100% | 80.28% | 0% | 79.48% | 100% | 93.53% | 100% | 100% | 100% | |
| 10018 | RS Khusus Paru Sumatera Utara | 11 | 2025 | - | 88.5% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 99.87% | 100% | 100% | 100% | |
| 10019 | RS Kelas D Pasaman | 11 | 2025 | 12-09-2025 | 93.07% | 92% | 90.85% | 100% | 93.39% | 0% | 82.42% | 52.63% | 91.07% | 82.42% | 94.29% | 85.71% | |
| 10020 | RS Tk. III Reksodiwiryo Padang | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 100% | 83.67% | 0% | 81.74% | 100% | 90.27% | 82.03% | 100% | 0% | 93.13 |
| 10021 | RS Umum Sarah | 11 | 2025 | 12-10-2025 | 85.5% | 100% | 100% | 0% | 96.22% | 0% | 95.57% | 0% | 100% | 94.32% | 100% | 100% | |
| 10022 | RSUP Dr. M. Djamil | 11 | 2025 | 12-10-2025 | 89.14% | 99% | 100% | 100% | 94.48% | 4.8% | 88.58% | 98.56% | 99.98% | 100% | 100% | 100% | |
| 10023 | RS Umum Daerah Mohammad Natsir | 11 | 2025 | 12-10-2025 | 80.5% | 100% | 100% | 100% | 62.89% | 4.29% | 90.29% | 100% | 99.23% | 100% | 97.44% | 0% | 97 |
| 10024 | RS Umum Sylvani | 11 | 2025 | 12-10-2025 | 96.3% | 93% | 100% | 90.91% | 97.8% | 0% | 83.33% | 100% | 95.58% | 85.83% | 100% | 100% | |
| 10025 | RS SUFINA AZIZ | 11 | 2025 | 12-08-2025 | 98.53% | 98% | 100% | 100% | 88.49% | 2.33% | 78.55% | 100% | 97.36% | 86.36% | 100% | 82.35% | |
| 10026 | RS Umum Daerah Ujung Gading | 11 | 2025 | 12-05-2025 | 98.5% | 100% | 54.08% | % | 100% | % | 100% | 100% | 99.64% | 100% | 100% | 100% | |
| 10027 | RS Ibu dan Anak Permata Bunda Solok | 11 | 2025 | 12-09-2025 | 98% | 98% | 100% | 100% | 100% | 0.88% | 100% | 100% | 100% | 87.44% | 100% | 100% | |
| 10028 | RS Tk. IV Bukittinggi | 11 | 2025 | - | 76% | 80% | 97.48% | 92.56% | 98.21% | 0% | 95.51% | 90.07% | 97.43% | 94.94% | 98.33% | 100% | 0 |
| 10029 | RS Umum Wulan Windy | 11 | 2025 | 12-06-2025 | 96.72% | 100% | 100% | 0% | 88.4% | 9.44% | 81.46% | 100% | 100% | 90.48% | 100% | 100% | |
| 10030 | RS Ibu Dan Anak Ananda | 11 | 2025 | 01-09-2026 | 96% | 98% | 99.15% | 100% | 96.2% | 4.44% | 88.74% | 100% | 100% | 100% | 100% | 100% | |
| 10031 | RS Umum Daerah Padang Panjang | 11 | 2025 | 02-04-2026 | 75% | 58% | 59% | 80% | 78% | 5% | 86% | 90% | 89% | 70% | 68% | 75% | |
| 10032 | RS Umum Ibnu Sina Padang Panjang | 11 | 2025 | 01-01-1970 | 89.11% | 100% | 100% | 100% | 91.57% | 0% | 94.67% | 100% | 88.91% | 100% | 100% | 100% | 80.91 |
| 10033 | RS Umum Daerah Pasaman Barat | 11 | 2025 | 12-07-2025 | 89.53% | 100% | 100% | 100% | 74.5% | 3.23% | 96.91% | 100% | 83.62% | 97.65% | 100% | 100% | |
| 10034 | RS Umum AL Fuadi | 11 | 2025 | 12-08-2025 | 90.68% | 100% | 97.66% | 100% | 96.68% | 0% | 97.01% | 100% | 94.59% | 92.31% | 95.68% | 100% | |
| 10035 | RS Umum Daerah Sungai Dareh | 11 | 2025 | 12-09-2025 | 65.24% | 74% | 99.68% | 68.75% | 75.68% | 0% | 91.71% | 100% | 96.79% | 0% | 0% | 100% | 0 |
| 10036 | RS Umum Daerah Dr. Achmad Mochtar | 11 | 2025 | 12-07-2025 | 97.8% | 98% | 97% | 97.78% | 98.1% | 97% | 98% | 100% | 98.6% | 98% | 98% | 100% | |
| 10037 | RS Umum Bunda Thamrin | 11 | 2025 | 12-09-2025 | 99.64% | 100% | 100% | 0% | 59.95% | 0.52% | 58.45% | 100% | 100% | 94.29% | 100% | 16.67% | 95.25 |
| 10038 | RS Khusus Bedah Accuplast | 11 | 2025 | 12-04-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 10039 | RS Umum Daerah Rokan Hulu | 11 | 2025 | 12-08-2025 | 59.5% | 88% | 100% | 100% | 86.92% | 4.08% | 98.5% | 100% | 92.33% | 100% | 77.85% | 100% | 0 |
| 10040 | RS Umum Awal Bros Ujung Batu | 11 | 2025 | 12-06-2025 | 84.25% | 97% | 99.91% | 100% | 40.78% | 4.49% | 93.47% | 80.9% | 99.92% | 91.3% | 96.32% | 100% | 93.77 |
| 10041 | RS Umum Mesra | 11 | 2025 | 12-10-2025 | 80% | 92% | 85% | 100% | 66.67% | 0% | 85% | 100% | 100% | 100% | 100% | 85% | |
| 10042 | RS Umum Eka Hospital Pekanbaru | 11 | 2025 | 12-10-2025 | 92.28% | 97% | 100% | % | 65.28% | 1.64% | 95.64% | 100% | 100% | 94.45% | 100% | 100% | 85.06 |
| 10043 | RS Umum Prima Husada Cipta Medan | 11 | 2025 | 12-09-2025 | 91% | 99% | 100% | 0% | 83.5% | 0% | 92.5% | 100% | 87.5% | 88% | 100% | 87% | |
| 10044 | RS Type D Perawang | 11 | 2025 | 12-09-2025 | 94.86% | 96% | 100% | 45.45% | 84.24% | 60% | 91.67% | 100% | 79.11% | 20% | 100% | 100% | |
| 10045 | RS Santa Maria Pekanbaru | 11 | 2025 | 12-09-2025 | 99.33% | 100% | 100% | 100% | 93.07% | 0% | 87.26% | 0% | 100% | 100% | 100% | 100% | 0 |
| 10046 | RS Umum Azzahra | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 100% | 95.02% | 0% | 65.62% | 0% | 100% | 100% | 100% | 100% | |
| 10047 | RS Tk. IV Pekanbaru | 11 | 2025 | 12-03-2025 | 92.5% | 100% | 100% | 100% | 87.5% | 0% | 100% | 100% | 99.61% | 100% | 100% | 100% | |
| 10048 | RS Umum Surya Insani | 11 | 2025 | 12-06-2025 | 91.6% | 100% | 100% | 80% | 76.31% | 14.58% | 74.11% | 100% | 97.7% | 90% | 98.45% | 100% | |
| 10049 | RS Umum Daerah Arifin Achmad | 11 | 2025 | 12-10-2025 | 94.58% | 95% | 99.99% | 100% | 82.39% | 4.76% | 78.04% | 100% | 96.75% | 100% | 100% | 100% | 0 |
| 10050 | RS Umum Sundari | 11 | 2025 | 12-02-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.