Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 105551 | RS Permata Keluarga Karawang | 5 | 2023 | 88.32% | 100% | 100% | 100% | 84.28% | 1.54% | 96.36% | 100% | 87.56% | 80.13% | 100% | 100% | 0 |
| 105552 | RS Umum Muhammadiyah | 5 | 2023 | 86.12% | 99% | 92.75% | 100% | 52% | 2.58% | 68.18% | 90.62% | 93.87% | 80% | 93.94% | 100% | 0 |
| 105553 | RS Umum Karya Medika II | 5 | 2023 | 81.01% | 100% | 100% | 100% | 100% | 1.85% | 57.25% | 100% | 88.11% | 75% | 99.85% | 100% | 0 |
| 105554 | RS Umum Pindad | 5 | 2023 | 88.39% | 100% | 100% | 100% | 87.91% | 1.12% | 83.78% | 100% | 98.54% | 81.08% | 100% | 100% | 0 |
| 105555 | RS Umum Tk. IV 03.07.03 Sariningsih | 5 | 2023 | 88.5% | 82% | 100% | 86.47% | 87.14% | 0% | 90.29% | 90% | 86.8% | 86.8% | 100% | 86.67% | 0 |
| 105556 | RS Umum Mitra Plumbon | 5 | 2023 | 100% | 100% | 99.91% | 50% | 98.22% | 3.06% | 57.58% | 100% | 79.22% | 100% | 100% | 100% | 0 |
| 105557 | RS Ibu dan Anak Limijati | 5 | 2023 | 86.05% | 100% | 100% | 0% | 99.22% | 4.29% | 91.75% | 100% | 97.72% | 74.47% | 100% | 100% | 0 |
| 105558 | RS Umum Advent Bandung | 5 | 2023 | 83% | 98% | 97.14% | 0% | 92.72% | 1.83% | 50.93% | 85.71% | 85.71% | 0% | 84.17% | 100% | 0 |
| 105559 | RS Primaya Karawang | 5 | 2023 | 86.67% | 97% | 100% | 83.33% | 96.34% | 0.96% | 96.78% | 100% | 97.56% | 76.47% | 95.93% | 100% | 0 |
| 105560 | RS Umum Universitas Muhammadiyah Cirebon | 5 | 2023 | 55% | 60% | 58.33% | 50% | 66.67% | 10.14% | 68% | 100% | 78.57% | 75% | 64% | 100% | 0 |
| 105561 | RS Umum Santo Borromeus | 5 | 2023 | 42.09% | 87% | 99.93% | 0% | 97.5% | 1.7% | 91.02% | 100% | 45.86% | 100% | 98.58% | 100% | 0 |
| 105562 | RS Umum Anna Medika | 5 | 2023 | 94.67% | 97% | 96.95% | 85.71% | 85.26% | 0% | 87.5% | 100% | 100% | 83.33% | 99.92% | 100% | 0 |
| 105563 | RS Umum Harapan Keluarga Jababeka | 5 | 2023 | 100% | 100% | 100% | 100% | 75.64% | 0% | 100% | 100% | 100% | 100% | 98.22% | 100% | 0 |
| 105564 | RS Umum Medirossa Cikarang | 5 | 2023 | 98.43% | 99% | 92.86% | 0% | 84.58% | 0% | 72.5% | 100% | 76.86% | 68.75% | 100% | 95% | 0 |
| 105565 | RS Umum Santo Yusup | 5 | 2023 | 78.38% | 78% | 94.78% | 0% | 91% | 0% | 75.28% | 99.65% | 98.62% | 70.37% | 99.85% | 100% | 0 |
| 105566 | RS Mitra Husada Ciawigebang | 5 | 2023 | 100% | 100% | 100% | 100% | 94.85% | 0% | 89.84% | 100% | 100% | 93.88% | 95.83% | 100% | 0 |
| 105567 | RS Umum Karya Medika | 5 | 2023 | 86.26% | 97% | 99.21% | 100% | 85.25% | 0% | 64.51% | 100% | 100% | 80.6% | 100% | 100% | 0 |
| 105568 | RS Umum Pakuwon | 5 | 2023 | 98% | 97% | 100% | % | 8.67% | 0% | 60.53% | 100% | 100% | 0% | 100% | 100% | 0 |
| 105569 | RS Umum El-Syifa | 5 | 2023 | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 93% | 100% | 100% | 100% | 0 |
| 105570 | RS San Medical Center | 5 | 2023 | 98% | 93% | 100% | 100% | 86.67% | 0% | 84.44% | 100% | 93.19% | 100% | 100% | 100% | 0 |
| 105571 | RS Ibu dan Anak Taman Harapan Baru | 5 | 2023 | 100% | 100% | 100% | 80% | 94.64% | 4.21% | 85% | 100% | 94.23% | 88.89% | 0% | 100% | 0 |
| 105572 | RS Umum Al-Islam Bandung | 5 | 2023 | 98.67% | 94% | 99.81% | 0% | 91.71% | 1.86% | 72.7% | 74.27% | 9.89% | 91.67% | 100% | 100% | 0 |
| 105573 | RS Umum Daerah Cideres | 5 | 2023 | 90.14% | 93% | 97.78% | 0% | 14.53% | 23.75% | 91.78% | 99.33% | 99.36% | 80.42% | 100% | 100% | 0 |
| 105574 | RS Umum Daerah R. Syamsudin, SH | 5 | 2023 | 89.48% | 100% | 100% | 60% | 80.25% | 4.44% | 97.25% | 100% | 91.35% | 96.43% | 100% | 100% | 0 |
| 105575 | RS Umum Juanda | 5 | 2023 | 95% | 96% | 100% | 100% | 81.25% | 0.25% | 85.16% | 100% | 80.47% | 76.32% | 86.72% | 57.14% | 0 |
| 105576 | RS Umum Harapan Keluarga | 5 | 2023 | 92.33% | 98% | 100% | 13.64% | 100% | 1.88% | 66.26% | 100% | 99.47% | 0% | 100% | 77.27% | 0 |
| 105577 | RS Umum Bhayangkara Setukpa Lemdikpol | 5 | 2023 | 95% | 100% | 100% | 0% | 93.97% | 0% | 80% | 100% | 92.46% | 80% | 100% | 80% | 0 |
| 105578 | RS Umum Helsa | 5 | 2023 | 85.87% | 91% | 98.34% | 100% | 92.65% | 2.7% | 82.85% | 100% | 96.74% | 75% | 94.21% | 100% | 0 |
| 105579 | RS Graha Medika Bogor | 5 | 2023 | 73.81% | 76% | 95.89% | 100% | 0% | 14.81% | 71% | 100% | 85.94% | 100% | 100% | 100% | 0 |
| 105580 | RS Umum Rawa Lumbu | 5 | 2023 | 88.5% | 98% | 100% | 83.33% | 69.37% | 5.33% | 65% | 100% | 80.1% | 71.43% | 100% | 100% | 0 |
| 105581 | RS Umum Daerah Kab. Indramayu | 5 | 2023 | 96.79% | 93% | 99.09% | 0% | 98.53% | 14.29% | 83.62% | 86.49% | 96.05% | 100% | 92.14% | 100% | 0 |
| 105582 | RS Uni Medika Setu Bekasi | 5 | 2023 | 99.84% | 99% | 100% | 100% | 91.83% | 6.67% | 48.04% | 71.43% | 100% | 27.27% | 100% | 0% | 0 |
| 105583 | RS Umum Sekar Kamulyan | 5 | 2023 | 92.55% | 99% | 97.52% | 0% | 11.5% | 0% | 93.54% | 98.32% | 100% | 67.28% | 97.39% | 100% | 0 |
| 105584 | RS Umum Bina Sehat | 5 | 2023 | 95% | 100% | 100% | 0% | 69.81% | 0% | 55.56% | 89.58% | 94.38% | 52.78% | 100% | 100% | 0 |
| 105585 | RS Umum Mulia Pajajaran | 5 | 2023 | 90.38% | 100% | 100% | 100% | 100% | 4.97% | 100% | 100% | 81.1% | 81.33% | 100% | 84.21% | 0 |
| 105586 | RS Umum Daerah M. A. Sentot Patrol | 5 | 2023 | 89.14% | 92% | 100% | 100% | 100% | 1.75% | 100% | 99.94% | 84.65% | 99.46% | 100% | 99.85% | 0 |
| 105587 | RS Umum Hosana Medica | 5 | 2023 | 100% | 100% | 100% | 100% | 97% | 0% | 97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105588 | RS Umum Daerah Kab.Bekasi | 5 | 2023 | 85.2% | 98% | 99.06% | 100% | 45.31% | 0.79% | 90.8% | 99.36% | 77.38% | 89.47% | 87.06% | 100% | 0 |
| 105589 | RS Umum Kuningan Medical Center | 5 | 2023 | 73.3% | 90% | 98.16% | 71.43% | 100% | 14.12% | 64.41% | 100% | 89.82% | 57.14% | 85.6% | 80% | 0 |
| 105590 | RS Umum Daerah Kota Bandung | 5 | 2023 | 85.84% | 100% | 99% | 66.67% | 68.67% | 100% | 95.48% | 100% | 97.5% | 91.4% | 100% | 100% | 0 |
| 105591 | RS Umum Asri Medika | 5 | 2023 | 92.5% | 91% | 66.25% | 100% | 64.98% | 3.7% | 100% | 100% | 100% | 0% | 91.11% | 25% | 0 |
| 105592 | RS Umum Rosela | 5 | 2023 | 94.5% | 89% | 91.25% | 100% | 50% | 4% | 72.94% | 100% | 96.49% | 50% | 85.29% | 83.33% | 0 |
| 105593 | RS Umum Sentra Medika | 5 | 2023 | 98.46% | 100% | 97.68% | 100% | 24.29% | 0% | 68.98% | 98.42% | 99.19% | 91.37% | 99.8% | 100% | 0 |
| 105594 | RS Umum Daerah Sumedang | 5 | 2023 | 92.84% | 86% | 100% | 100% | 60.1% | 0% | 90.66% | 100% | 93.82% | 100% | 99.73% | 100% | 0 |
| 105595 | RS Mitra Plumbon Majalengka | 5 | 2023 | 91.59% | 97% | 96.74% | 50% | 95.85% | 0.28% | 89.92% | 100% | 83.44% | 72.92% | 89.88% | 100% | 0 |
| 105596 | RS Umum Assyifa Sukabumi | 5 | 2023 | 96.5% | 100% | 100% | 100% | 94.5% | 0.72% | 94% | 100% | 99.96% | 95% | 100% | 100% | 0 |
| 105597 | RS Umum St. Elisabeth | 5 | 2023 | 86.39% | 100% | 100% | 0% | 88.59% | 2.73% | 87.39% | 90.91% | 79.58% | 50% | 100% | 91.67% | 0 |
| 105598 | RS Umum Mitra Keluarga Cikarang | 5 | 2023 | 95.9% | 100% | 100% | 100% | 92.86% | 0% | 100% | 100% | 100% | 100% | 100% | 55.56% | 0 |
| 105599 | RS Umum Handayani | 5 | 2023 | 82% | 95% | 99.22% | 100% | 62.5% | 0% | 91.41% | 100% | 96.77% | 73.91% | 100% | 100% | 0 |
| 105600 | RS Ibu dan Anak Az-Zahra Palembang | 5 | 2023 | 99.65% | 100% | 100% | 100% | 100% | 0% | 65.61% | 100% | 94.25% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.