Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 105451 | RS Graha Yasmine | 12 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 96% | 100% | 100% | 100% | 100% | 100% | 95 |
| 105452 | RS Umum Eka Hospital Pekanbaru | 12 | 2022 | - | 89.92% | 100% | 100% | 0% | 76.56% | 9.43% | 98.88% | 100% | 100% | 98.3% | 100% | 100% | 84 |
| 105453 | RS Umum Myria Palembang | 12 | 2022 | - | 98.86% | 100% | 100% | 100% | 47.81% | 5.47% | 88.48% | 100% | 97.85% | 79.54% | 100% | 100% | 91.1 |
| 105454 | RS Jabal Rahmah Medika | 12 | 2022 | - | 86.79% | 100% | 100% | 100% | 100% | 0% | 72.06% | 100% | 100% | 100% | 100% | 100% | 90.59 |
| 105455 | RS Ibu dan Anak Bunda | 12 | 2022 | - | 94.23% | 100% | 100% | 72.5% | 94.69% | 16.13% | 100% | 100% | 100% | 91.18% | 100% | 100% | 98 |
| 105456 | RS Umum Daerah Sungai Lilin | 12 | 2022 | - | 85% | 85% | 100% | 100% | 66% | 0% | 100% | 100% | 86.94% | 89.5% | 100% | 100% | 79.48 |
| 105457 | RS Airan Raya | 12 | 2022 | - | 89% | 99% | 100% | 0% | 89.64% | 3.18% | 83.9% | 97.89% | 98.98% | 93.75% | 98.77% | 100% | 80.85 |
| 105458 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 12 | 2022 | - | 86.99% | 97% | 100% | 0% | 54.2% | 2.09% | 100% | 100% | 99.49% | 95.83% | 100% | 100% | 82 |
| 105459 | RS Umum Charitas Hospital Palembang | 12 | 2022 | - | 83.41% | 98% | 98.91% | 71.43% | 77.14% | 95.76% | 70.51% | 100% | 81.2% | 90.91% | 100% | 100% | 79.67 |
| 105460 | RS Umum Awal Bros Pekanbaru | 12 | 2022 | - | 97.54% | 100% | 100% | 100% | 38.21% | 1.44% | 77.77% | 100% | 83.08% | 94.76% | 99.83% | 100% | 99.5 |
| 105461 | RS Umum Prima Pekanbaru | 12 | 2022 | - | 91.89% | 97% | 100% | 93.94% | 81.03% | 5.3% | 84.11% | 97.87% | 80.51% | 80% | 97.54% | 100% | 83 |
| 105462 | RS Umum Daerah Bandar Negara Husada | 12 | 2022 | - | 98.81% | 100% | 100% | 0% | 100% | 0% | 75% | 0% | 90.29% | 0% | 100% | 0% | 95 |
| 105463 | RS Umum Graha Mandiri | 12 | 2022 | - | 100% | 100% | 100% | 98% | 95% | 99% | 99% | 100% | 98% | 100% | 100% | 100% | 100 |
| 105464 | RS Umum Daerah Dr. M. Yunus Bengkulu | 12 | 2022 | - | 95.58% | 95% | 99.38% | 100% | 46.71% | 7.26% | 99.05% | 100% | 81.15% | 94.59% | 99.76% | 0% | 81 |
| 105465 | RS Ibu dan Anak Mawar | 12 | 2022 | - | 89.5% | 100% | 100% | 90% | 96.77% | 0% | 96.43% | 75% | 78.98% | 100% | 100% | 100% | 89 |
| 105466 | RS Umum Daerah Banyuasin | 12 | 2022 | - | 96.16% | 91% | 45.31% | 100% | 94.25% | 0% | 100% | 48.68% | 90.17% | 0% | 100% | 0% | 77.27 |
| 105467 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 12 | 2022 | - | 87.62% | 100% | 100% | 0% | 97.37% | 0% | 93.77% | 100% | 100% | 0% | 100% | 100% | 79.94 |
| 105468 | RS Pertamina Kota Prabumulih | 12 | 2022 | - | 93.25% | 97% | 100% | 100% | 96% | 0% | 91.05% | 100% | 99.96% | 83.05% | 100% | 100% | 80.7 |
| 105469 | RS Bhayangkara Jambi | 12 | 2022 | - | 97.32% | 98% | 98.93% | 96.05% | 71.24% | 1.72% | 86.49% | 100% | 100% | 60.38% | 79.59% | 100% | 0 |
| 105470 | RS Daerah Madani Kota Pekanbaru | 12 | 2022 | - | 86.51% | 100% | 100% | 100% | 86.47% | 3.45% | 97.22% | 100% | 100% | 0% | 100% | 100% | 85 |
| 105471 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 12 | 2022 | - | 88.5% | 100% | 96.84% | 0% | 91.85% | 0% | 100% | 0% | 100% | 96.15% | 100% | 100% | 89 |
| 105472 | RS Pelabuhan Palembang | 12 | 2022 | - | 88.37% | 100% | 100% | 100% | 100% | 0% | 68.64% | 100% | 99.37% | 93.44% | 100% | 100% | 84.26 |
| 105473 | RS Jiwa Soeprapto Provinsi Bengkulu | 12 | 2022 | - | 88.37% | 97% | 99.98% | % | 99.12% | % | 97.23% | 0% | 97.82% | 100% | 100% | 100% | |
| 105474 | RS Umum Aka Medika Sribhawono | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 82.5% | 100% | 100% | 100% | 78 |
| 105475 | RS Santa Maria Pekanbaru | 12 | 2022 | - | 91.02% | 100% | 100% | 100% | 92.71% | 0% | 85.7% | 100% | 100% | 100% | 100% | 100% | 98.61 |
| 105476 | RS Umum Puri Husadatama | 12 | 2022 | - | 94.5% | 92% | 100% | 0% | 97.42% | 100% | 84.62% | 86.87% | 0% | 0% | 100% | 100% | |
| 105477 | RS Umum YK Madira Palembang | 12 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 99% | 0% | 100% | 0% | 100% | 99% | 99 |
| 105478 | RS Umum Daerah Gelumbang | 12 | 2022 | - | 96.5% | 95% | 100% | 0% | 96.94% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 1 |
| 105479 | RS Ibu dan Anak Moelia | 12 | 2022 | - | 95.5% | 100% | 100% | 100% | 90.2% | 0% | 100% | 100% | 95.79% | 87.5% | 100% | 100% | 85.5 |
| 105480 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 12 | 2022 | - | 94.5% | 98% | 100% | 0% | 96% | 0% | 100% | 100% | 99.72% | 100% | 0% | 0% | 0 |
| 105481 | RS Hermina Pekanbaru | 12 | 2022 | - | 87.5% | 98% | 100% | 100% | 46.97% | 0% | 100% | 100% | 100% | 25% | 100% | 100% | 100 |
| 105482 | RS Umum Daerah Sukadana | 12 | 2022 | - | 90% | 50% | 80% | 0% | 16.67% | 50% | 90.91% | 100% | 86.21% | 0% | 80% | 94.29% | 0 |
| 105483 | RS Bhayangkara M. Hasan Palembang | 12 | 2022 | - | 92.21% | 87% | 92.68% | 100% | 78.11% | 0.68% | 96.87% | 100% | 99.6% | 100% | 96.81% | 100% | 96.15 |
| 105484 | RS Bhayangkara Jitra Kota Bengkulu | 12 | 2022 | - | 86% | 100% | 100% | 100% | 81.35% | 0% | 52.04% | 100% | 100% | 90.91% | 95.35% | 100% | 83.34 |
| 105485 | RS Umum Daerah Semende Darat Laut | 12 | 2022 | - | 85.26% | 100% | 58.82% | 0% | 100% | 0% | 100% | 0% | 86.13% | 0% | 0% | 0% | 93.76 |
| 105486 | RS Umum Daerah Tais Kabupaten Seluma | 12 | 2022 | - | 90.48% | 93% | 100% | 0% | 95.36% | 0% | 100% | 100% | 97.5% | 100% | 100% | 0% | 92 |
| 105487 | RS Islam Arafah | 12 | 2022 | - | 100% | 100% | 100% | 10.53% | 75.35% | 1.37% | 52.41% | 100% | 99.68% | 72.22% | 100% | 100% | 80.9 |
| 105488 | RS Umum Daerah Pringsewu | 12 | 2022 | - | 80.99% | 84% | 84.48% | 0% | 50.54% | 16.89% | 98.71% | 85.71% | 85.48% | 88.89% | 100% | 100% | 80.55 |
| 105489 | RS Umum Daerah Muara Dua | 12 | 2022 | - | 74.78% | 86% | 98.22% | 100% | 0% | 0% | 83.13% | 100% | 96.9% | 100% | 80.63% | 0% | 82.18 |
| 105490 | RS Ibu dan Anak Annisa | 12 | 2022 | - | 75.7% | 100% | 100% | 90.85% | 100% | 0% | 90.95% | 94.44% | 97.62% | 100% | 100% | 100% | 84.11 |
| 105491 | RS Natar Medika | 12 | 2022 | - | 89.89% | 100% | 100% | 100% | 91% | 98.15% | 94.02% | 100% | 88.57% | 100% | 98.17% | 100% | 84 |
| 105492 | RS Umum Daerah Kaur | 12 | 2022 | - | 87.84% | 89% | 96.69% | 100% | 90.52% | 0% | 87.64% | 92.17% | 91.52% | 83.69% | 92.31% | 100% | 89 |
| 105493 | RS Umum Daerah Basemah Kota Pagar Alam | 12 | 2022 | - | 84.5% | 100% | 83.33% | 100% | 53.85% | 0% | 100% | 100% | 100% | 75% | 66.67% | 80% | 76.94 |
| 105494 | RS Umum Awal Bros Panam | 12 | 2022 | - | 85.43% | 94% | 100% | 100% | 59.41% | 8.56% | 90.31% | 100% | 100% | 96.99% | 100% | 100% | 90 |
| 105495 | RS Ar-Royyan | 12 | 2022 | - | 85.5% | 99% | 100% | 83.33% | 73% | 4.76% | 64.67% | 98.11% | 81.5% | 69.39% | 100% | 86.67% | 78 |
| 105496 | RS Ibu dan Anak Dwi Sari | 12 | 2022 | - | 92.04% | 100% | 100% | 80.95% | 97.06% | 0% | 93.87% | 100% | 100% | 100% | 100% | 100% | 92.8 |
| 105497 | RS Umum Daerah H. Abdul Manap | 12 | 2022 | - | 90.28% | 98% | 86.77% | 0% | 35.57% | 2.04% | 86.84% | 100% | 91.51% | 91.43% | 96.43% | 100% | 76.98 |
| 105498 | RS Umum Daerah Arga Makmur | 12 | 2022 | - | 100% | 100% | 83.71% | 80% | 100% | 25% | 84.36% | 91.43% | 100% | 88.89% | 88.89% | 0% | 85.77 |
| 105499 | RS Umum Daerah Lagita | 12 | 2022 | - | 77.11% | 76% | 0% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 70 |
| 105500 | RS Umum Daerah Hasanuddin Damrah Manna | 12 | 2022 | - | 88% | 100% | 100% | 89.47% | 88% | 3.23% | 84.21% | 100% | 92% | 88% | 100% | 84% | 80.05 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.