Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 105401 | RS Ibu dan Anak Bunda Noni | 12 | 2022 | - | 75.5% | 100% | 100% | 0% | 88.57% | 0% | 87.1% | 100% | 100% | 100% | 100% | 0% | 90 |
| 105402 | RS Umum Mitra Husada | 12 | 2022 | - | 71.88% | 98% | 94.97% | 79.59% | 95.64% | 24.69% | 97.41% | 63.41% | 91.41% | 40% | 98.49% | 100% | 80 |
| 105403 | RS Ibu Anak Hidayah Ibu | 12 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 105404 | RS Ibu Anak Budhi Mulia | 12 | 2022 | - | 88.98% | 96% | 100% | 0% | 74.36% | 100% | 99% | 100% | 100% | 97.78% | 100% | 100% | 99.5 |
| 105405 | RS Umum Daerah Kepahiang | 12 | 2022 | - | 78.14% | 76% | 100% | 85.71% | 83.54% | 0% | 96.12% | 100% | 97.64% | 81.82% | 87.53% | 100% | 80.23 |
| 105406 | RS Umum Bukit Asam Medika | 12 | 2022 | - | 97.55% | 90% | 95.33% | 51.02% | 99.61% | 0% | 62.71% | 100% | 83.99% | 0% | 90.74% | 100% | 93.8 |
| 105407 | RS Khusus Mata Pekanbaru Eye Center | 12 | 2022 | - | 93.25% | 99% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 64 |
| 105408 | RS Umum Santa Theresia | 12 | 2022 | - | 87.23% | 90% | 96.37% | 0% | 67.44% | 1.74% | 93.91% | 97.5% | 86.77% | 0% | 100% | 100% | 86.85 |
| 105409 | RS Pratama Pendopo | 12 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 105410 | RS Ibu dan Anak Az-Zahra Palembang | 12 | 2022 | - | 91.63% | 93% | 100% | 100% | 83.87% | 0% | 75.96% | 100% | 98.16% | 84% | 90.22% | 100% | 0 |
| 105411 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 12 | 2022 | - | 83% | 98% | 100% | 100% | 83.94% | 2.67% | 98.09% | 100% | 98.38% | 83.33% | 100% | 100% | 85.09 |
| 105412 | RS Bhayangkara Tk. III Kota Pekanbaru | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 90.12% | 100% | 99.36% | 89.36% | 100% | 100% | 1 |
| 105413 | RS Umum Daerah Harapan dan Doa | 12 | 2022 | - | 92% | 94% | 99.98% | 80% | 74% | 2.04% | 93.95% | 100% | 86.09% | 89.5% | 100% | 100% | 85.19 |
| 105414 | RS Khusus Mata SMEC Pekanbaru | 12 | 2022 | - | 99.5% | 100% | 100% | % | 88% | 5% | 100% | 100% | 93% | 100% | 100% | 100% | 89 |
| 105415 | RS Umum dr. AK. Gani Kota Palembang | 12 | 2022 | - | 91.84% | 100% | 100% | 100% | 63.2% | 0% | 81.77% | 100% | 99.3% | 100% | 100% | 100% | 98.65 |
| 105416 | RS Ibu dan Anak Mama | 12 | 2022 | - | 91.43% | 80% | 94.74% | 100% | 89.05% | 0% | 81.4% | 100% | 97.53% | 83.33% | 100% | 100% | 98 |
| 105417 | RS Umum Daerah Pratama Makarti Jaya | 12 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 99.75 |
| 105418 | RS Ibu dan Anak Prima Qonita | 12 | 2022 | - | 94.08% | 100% | 100% | 100% | 80.08% | 0% | 81.78% | 100% | 100% | 100% | 100% | 100% | 93.79 |
| 105419 | RS Umum Islam Ibnu Sina | 12 | 2022 | - | 77.01% | 83% | 100% | 0% | 59.65% | 0.51% | 71.55% | 98.84% | 93.8% | 0% | 100% | 100% | 87.2 |
| 105420 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 12 | 2022 | - | 95.56% | 96% | 100% | 0% | 99.21% | 0% | 98.56% | 100% | 99.79% | 100% | 100% | 100% | |
| 105421 | RS Umum Daerah Gandus Palembang | 12 | 2022 | - | 80.33% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 84.73% | 0% | 0% | 0% | 87.98 |
| 105422 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 12 | 2022 | - | 87.09% | 94% | 99.94% | 95.24% | 86.06% | 0.74% | 88.64% | 100% | 98.5% | 85.42% | 88.77% | 0% | 81.73 |
| 105423 | RS Umum Daerah Batin Mangunang | 12 | 2022 | - | 80.5% | 94% | 88.89% | 62.5% | 71.43% | 3.12% | 78.57% | 85.71% | 75% | 66.67% | 84.62% | 77.78% | 73.25 |
| 105424 | RS Umum Universitas Riau | 12 | 2022 | - | 92% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 82.35% | 100% | 100% | 100% | 96 |
| 105425 | RS Umum Pusri Palembang | 12 | 2022 | - | 94.84% | 100% | 100% | 100% | 97.04% | 0.52% | 76.45% | 100% | 97.93% | 100% | 100% | 100% | 78.04 |
| 105426 | RS Umum Ar-Rasyid Palembang | 12 | 2022 | - | 96% | 100% | 100% | 83.33% | 67.2% | 0% | 83.33% | 100% | 93.75% | 83.33% | 100% | 100% | 98 |
| 105427 | RS Eria | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 93.33% | 93.33% | 100% | 100% | 0 |
| 105428 | RS Ibu dan Anak Graha Kurnia | 12 | 2022 | - | 91% | 100% | 100% | 100% | 92% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105429 | RS Umum Ummi Bengkulu | 12 | 2022 | - | 93.7% | 100% | 100% | 71.93% | 46.54% | 0% | 74.87% | 100% | 100% | 64.9% | 100% | 100% | 91.13 |
| 105430 | RS Ibu dan Anak Ibunda | 12 | 2022 | - | 96.6% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 99 |
| 105431 | RS Hermina OPI Jakabaring | 12 | 2022 | - | 86% | 100% | 100% | 92.86% | 73.33% | 0.79% | 100% | 100% | 99.33% | 83.33% | 100% | 100% | 99.81 |
| 105432 | RS Umum Daerah Kabupaten Empat Lawang | 12 | 2022 | - | 94.85% | 95% | 100% | 100% | 96.19% | 0% | 94.77% | 100% | 97.51% | 90.91% | 100% | 85.71% | 0 |
| 105433 | RS Islam Siti Khadijah | 12 | 2022 | - | 99.59% | 100% | 100% | 0% | 96.41% | 0% | 96.94% | 100% | 100% | 100% | 100% | 0% | 99.62 |
| 105434 | RS Umum Daerah Bayung Lincir | 12 | 2022 | - | 63.5% | 94% | 91.3% | 100% | 61.15% | 0% | 98.77% | 100% | 95.63% | 97.14% | 96% | 100% | 79 |
| 105435 | RS Umum Trijaya Medical Center | 12 | 2022 | - | 91.5% | 94% | 100% | 0% | 91.95% | 0% | 87.96% | 100% | 94.79% | 100% | 100% | 100% | 78.33 |
| 105436 | Charitas Hospital Kenten | 12 | 2022 | - | 94.65% | 100% | 99.84% | 0% | 94.38% | 3.08% | 45.76% | 100% | 98.74% | 93.75% | 99.49% | 100% | 100 |
| 105437 | RS Umum Daerah Lahat | 12 | 2022 | - | 87.01% | 86% | 100% | 88.89% | 94.71% | 0% | 100% | 95.3% | 99.88% | 100% | 100% | 100% | 80 |
| 105438 | RS Tiara Sella | 12 | 2022 | - | 88.92% | 94% | 100% | 100% | 99.2% | 0.88% | 100% | 100% | 89.44% | 100% | 100% | 83.33% | |
| 105439 | RS Umum Daerah Raden Mattaher Jambi | 12 | 2022 | - | 96.17% | 98% | 96.76% | 100% | 60.6% | 0.67% | 87.61% | 100% | 98.09% | 77.94% | 95.04% | 100% | 79.31 |
| 105440 | RS Umum Daerah Dr H Abdul Moeloek | 12 | 2022 | - | 91.79% | 95% | 99.93% | 0% | 40.05% | 4.64% | 57.58% | 100% | 99.51% | 100% | 99.53% | 100% | 76.98 |
| 105441 | RS Hermina Palembang | 12 | 2022 | - | 94% | 95% | 100% | 100% | 93.55% | 0% | 93.33% | 100% | 100% | 83.16% | 100% | 100% | 99.72 |
| 105442 | RS Umum Sriwijaya | 12 | 2022 | - | 82.5% | 95% | 100% | 0% | 70% | 0% | 85% | 100% | 88.9% | 70% | 97.33% | 100% | 98 |
| 105443 | RS Pertamina Dumai | 12 | 2022 | - | 97.5% | 97% | 100% | 40% | 92.59% | 0% | 72.05% | 100% | 93.33% | 100% | 100% | 100% | 80.2 |
| 105444 | RS Siti Khodijah | 12 | 2022 | - | 86.8% | 100% | 100% | 80% | 58% | 22.22% | 78.26% | 100% | 90.57% | 78.95% | 100% | 100% | 73.5 |
| 105445 | RS Siloam Sriwijaya Palembang | 12 | 2022 | - | 97.92% | 99% | 100% | 100% | 47.85% | 19.57% | 89.66% | 100% | 100% | 76% | 100% | 80.15% | 86 |
| 105446 | RS Umum Daerah Alimuddin Umar | 12 | 2022 | - | 97.8% | 100% | 99.41% | 100% | 98.31% | 0% | 100% | 100% | 90.61% | 96.36% | 100% | 100% | 86.18 |
| 105447 | RS Prof. Dr. Tabrani | 12 | 2022 | - | 83.67% | 88% | 86.72% | 0% | 61.05% | 0% | 64.54% | 100% | 92.39% | 63.64% | 100% | 100% | 75.42 |
| 105448 | RS Umum Daerah Muara Beliti | 12 | 2022 | 01-10-2024 | 95% | 100% | 100% | 0% | 100% | 0% | 87.5% | 100% | 100% | 0% | 100% | 0% | 0 |
| 105449 | RS Muhammadiyah Palembang | 12 | 2022 | - | 99.53% | 100% | 100% | 100% | 88.6% | 1.1% | 13.57% | 95.24% | 100% | 71.22% | 100% | 100% | |
| 105450 | RS Umum Bunda Palembang | 12 | 2022 | - | 90% | 96% | 94% | 71% | 85% | 8% | 90% | 95% | 80% | 75% | 94% | 100% | 95 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.