Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 105301 | RS Umum Islam Surabaya Jemursari | 12 | 2022 | - | 89.37% | 91% | 100% | 100% | 88.18% | 1.07% | 97.73% | 100% | 89.25% | 87.5% | 100% | 100% | 87.65 |
| 105302 | RS Umum Daerah Husada Prima | 12 | 2022 | - | 96.5% | 100% | 100% | 100% | 89.21% | 2.94% | 100% | 100% | 84.32% | 90.08% | 100% | 100% | 89.66 |
| 105303 | RS Ibu dan Anak Melinda | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 105304 | RS Bhakti Rahayu | 12 | 2022 | - | 93% | 92% | 98% | 92.31% | 65.33% | 4.05% | 80.74% | 100% | 98.68% | 33.33% | 100% | 100% | 0 |
| 105305 | RS Katolik Budi Rahayu | 12 | 2022 | - | 80% | 100% | 100% | 0% | 99.13% | 0% | 54.18% | 100% | 96.95% | 87.5% | 100% | 0% | 93.5 |
| 105306 | RS Onkologi | 12 | 2022 | - | 91.98% | 100% | 100% | 0% | 53.85% | 0% | 96.91% | 100% | 97.84% | 90.91% | 100% | 100% | 97.9 |
| 105307 | RS Ibu dan Anak Nirmala Kediri | 12 | 2022 | - | 87.5% | 97% | 100% | 0% | 90.18% | 0% | 70.97% | 0% | 97.08% | 100% | 100% | 0% | 89.19 |
| 105308 | RS Gigi dan Mulut Nala Husada | 12 | 2022 | - | 93.92% | 96% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100 |
| 105309 | RS Muhammadiyah Ahmad Dahlan | 12 | 2022 | - | 90.18% | 99% | 100% | 100% | 70% | 0% | 72.67% | 96.8% | 100% | 100% | 100% | 100% | 99.66 |
| 105310 | RS Umum Lirboyo | 12 | 2022 | - | 87.5% | 100% | 99.13% | 100% | 82.87% | 0% | 90.62% | 100% | 93.92% | 80% | 94.44% | 100% | 89 |
| 105311 | RS Umum Ratih | 12 | 2022 | - | 88% | 100% | 80% | 100% | 68% | 0% | 80% | 100% | 98% | 96% | 98.18% | 76.92% | 86 |
| 105312 | RS Baptis Kediri | 12 | 2022 | - | 93.45% | 99% | 100% | 0% | 76.31% | 0% | 83.67% | 99.76% | 99.8% | 68.57% | 100% | 100% | 83.94 |
| 105313 | RS TK. IV 05.07.02 Kediri | 12 | 2022 | - | 80.31% | 92% | 90.28% | 100% | 70.28% | 0% | 68.27% | 100% | 94.21% | 58.33% | 88.89% | 100% | 75 |
| 105314 | RS Umum Sumekar | 12 | 2022 | - | 95.35% | 100% | 100% | 81.82% | 88.25% | 0% | 98.21% | 0% | 95.35% | 0% | 100% | 85.83% | 90 |
| 105315 | RS Umum Daerah dr. Mohamad Soewandhie | 12 | 2022 | - | 96% | 99% | 99.09% | 80% | 89.09% | 0.81% | 82.26% | 100% | 100% | 100% | 100% | 100% | 98 |
| 105316 | RS Ichsan Medical Center | 12 | 2022 | - | % | % | % | % | % | % | % | % | % | % | % | % | |
| 105317 | RS Bedah Mitra Sehat | 12 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105318 | RS Selaras | 12 | 2022 | - | 71.3% | 100% | 100% | 100% | 49.51% | 0% | 100% | 100% | 99.14% | 100% | 100% | 0% | 80 |
| 105319 | RS Qadr | 12 | 2022 | - | 94.31% | 100% | 100% | 0% | 88.64% | 2.26% | 83.98% | 100% | 100% | 74.19% | 100% | 0% | 96.38 |
| 105320 | RS Abdurrahman Syamsuri (Arsy) | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.02% | 100% | 83.33% | 100% | 100% | 100% | 98 |
| 105321 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 12 | 2022 | - | 93.5% | 94% | 95.33% | 100% | 75% | 0% | 75.83% | 100% | 86.4% | 73.64% | 100% | 72.17% | |
| 105322 | RS Umum Persada Hospital | 12 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0 |
| 105323 | RS Umum dr. Suyudi | 12 | 2022 | - | 98% | 100% | 100% | 100% | 92.09% | 3.37% | 90.5% | 100% | 90% | 92.86% | 100% | 96.55% | 87.02 |
| 105324 | RS Misi Lebak | 12 | 2022 | - | 99% | 100% | 87.73% | 100% | 92.72% | 0% | 45.98% | 92.13% | 100% | 66.09% | 100% | 100% | 89 |
| 105325 | RS Kartini | 12 | 2022 | - | 91.5% | 90% | 93.48% | 97.85% | 76.51% | 2.44% | 57.11% | 100% | 99.99% | 52.08% | 100% | 0% | 80 |
| 105326 | RS Umum Intan Medika | 12 | 2022 | - | 94.5% | 91% | 100% | 100% | 86.98% | 0.45% | 81.89% | 100% | 98.69% | 77.14% | 100% | 100% | 94 |
| 105327 | RS Umum Islam Siti Aisyah | 12 | 2022 | - | 93.21% | 94% | 99.55% | 0% | 30.04% | 0% | 77.53% | 29.09% | 99.67% | 0% | 99.72% | 100% | 84 |
| 105328 | RS Umum Islam Aisyiyah Malang | 12 | 2022 | - | 87.98% | 99% | 99.01% | 0% | 39.5% | 0.49% | 55.29% | 100% | 85.3% | 100% | 97.75% | 95.92% | 98.43 |
| 105329 | RS Umum Citra Medika Lamongan | 12 | 2022 | - | 89.5% | 100% | 100% | 100% | 89.02% | 0% | 93.98% | 100% | 100% | 82% | 100% | 0% | 85 |
| 105330 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 12 | 2022 | - | 88.94% | 87% | 88.73% | 100% | 80.65% | 0% | 89.47% | 100% | 92% | 0% | 100% | 100% | 78.25 |
| 105331 | RS Umum Daerah Berkah Pandeglang | 12 | 2022 | - | 88.5% | 93% | 100% | 100% | 85.07% | 0% | 100% | 100% | 98% | 86.5% | 100% | 100% | 0 |
| 105332 | RS Darmo | 12 | 2022 | - | 86.12% | 88% | 97.5% | 0% | 82.31% | 10.17% | 46.41% | 80.21% | 95.35% | 60% | 100% | 100% | 86.74 |
| 105333 | RS Muhammadiyah Kalikapas Lamongan | 12 | 2022 | - | 90.05% | 91% | 100% | 100% | 82.8% | 0% | 70.49% | 100% | 99.15% | 84% | 100% | 100% | 89 |
| 105334 | RS Umum Daerah Dr. Soetomo | 12 | 2022 | - | 86.82% | 100% | 100% | 100% | 87.37% | 2.25% | 74.29% | 100% | 98.28% | 0% | 98.68% | 100% | 91.77 |
| 105335 | RS Umum Hermina Tangkubanprahu | 12 | 2022 | - | 90.18% | 93% | 100% | 100% | 82.4% | 2.09% | 96.75% | 100% | 97.98% | 100% | 100% | 100% | 98.01 |
| 105336 | RS Permata Hati Lamongan | 12 | 2022 | - | 87% | 100% | 100% | 0% | 80% | 0% | 86.41% | 100% | 88.33% | 100% | 100% | 100% | 97 |
| 105337 | RS Ibu dan Anak Ferina | 12 | 2022 | - | 70.44% | 96% | 100% | 100% | 78.21% | 11.11% | 84.62% | 100% | 100% | 100% | 100% | 100% | 92.3 |
| 105338 | RS William Booth Surabaya | 12 | 2022 | - | 93.89% | 95% | 100% | 0% | 84.2% | 1.16% | 83.04% | 100% | 100% | 100% | 100% | 100% | 87 |
| 105339 | RS Muhammadiyah Gresik | 12 | 2022 | - | 98.15% | 100% | 100% | 100% | 96.69% | 0% | 67.33% | 100% | 99.77% | 100% | 100% | 100% | 83 |
| 105340 | RS Katolik St. Vincentius a Paulo | 12 | 2022 | - | 90.4% | 100% | 99.93% | 0% | 87.89% | 13.91% | 89.78% | 100% | 96.55% | 80% | 100% | 66.67% | 84.05 |
| 105341 | RS Umum Daerah Kota Madiun | 12 | 2022 | - | 93.58% | 99% | 100% | 100% | 97.96% | 0% | 99.34% | 100% | 99.99% | 92.59% | 100% | 100% | 88.94 |
| 105342 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 12 | 2022 | - | 95.79% | 98% | 99.8% | 0% | 81.94% | 0.95% | 97.6% | 50.5% | 84.08% | 93.1% | 100% | 100% | 84.18 |
| 105343 | RS Ciputra | 12 | 2022 | - | 75.36% | 100% | 96.55% | 100% | 68.82% | 8.59% | 67.36% | 100% | 100% | 94.52% | 100% | 100% | 89 |
| 105344 | RS Ibu dan Anak Bunda Sejahtera | 12 | 2022 | - | 99.5% | 100% | 100% | 0% | 95.55% | 0% | 48.95% | 100% | 97.86% | 100% | 100% | 100% | 93 |
| 105345 | RS Umum Daerah Kepohbaru | 12 | 2022 | - | 92.5% | 91% | 100% | % | 97.67% | % | 100% | 100% | 92.33% | 0% | 100% | 100% | 79.81 |
| 105346 | RS Umum Daerah Dr. R. Koesma Tuban | 12 | 2022 | - | 92.57% | 96% | 97.62% | 89.13% | 70.71% | 0% | 99.85% | 93.39% | 88.55% | 95.24% | 85.71% | 100% | |
| 105347 | RS Gatoel | 12 | 2022 | - | 98% | 100% | 100% | 100% | 100% | 1.47% | 76.78% | 100% | 97.62% | 96.98% | 100% | 100% | 98 |
| 105348 | RS Permata Hati | 12 | 2022 | - | 87% | 88% | 100% | 100% | 90.32% | 0% | 82.67% | 100% | 95.32% | 61.33% | 100% | 100% | 90 |
| 105349 | RS Medika Mulia Tuban | 12 | 2022 | - | 99.73% | 100% | 100% | 100% | 95.85% | 0% | 84.04% | 100% | 94.85% | 97.53% | 100% | 100% | 99.95 |
| 105350 | RS Umum Keluarga Kita | 12 | 2022 | - | 87.13% | 96% | 100% | 100% | 88.89% | 0% | 79.49% | 100% | 100% | 100% | 100% | 100% | 94.08 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.