Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 105251 | RS Umum Daerah Mukomuko | 8 | 2023 | 89.61% | 83% | 97.92% | 100% | 94.13% | 1.35% | 94.19% | 83.33% | 98.36% | 60.24% | 100% | 0% | 0 |
| 105252 | Charitas Hospital Belitang | 8 | 2023 | 88.08% | 100% | 100% | 100% | 100% | 2.01% | 97.16% | 100% | 99.86% | 100% | 100% | 100% | 0 |
| 105253 | RS Ibu dan Anak Karunia Indah Medika | 8 | 2023 | 100% | 100% | 100% | 100% | 38.54% | 0% | 49.24% | 100% | 99.72% | 18.94% | 100% | 100% | 0 |
| 105254 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 8 | 2023 | 89.06% | 98% | 100% | % | 66.35% | % | 99.37% | 100% | 100% | 0% | 100% | 100% | 0 |
| 105255 | RS Ibu dan Anak Marissa Palembang | 8 | 2023 | 93.81% | 100% | 100% | 100% | 97.11% | 0% | 90.77% | 100% | 96.62% | 100% | 100% | 100% | 0 |
| 105256 | RS Umum Daerah Kayuagung | 8 | 2023 | 100% | 90% | 100% | 33.33% | 73.33% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 105257 | RS Ibu dan Anak Mutiara Hati | 8 | 2023 | 93% | 93% | 100% | 100% | 98.63% | 0% | 89.29% | 100% | 100% | 75% | 100% | 80% | 0 |
| 105258 | RS Umum YK Madira Palembang | 8 | 2023 | 98% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105259 | RS AR Bunda Kota Lubuk Linggau | 8 | 2023 | 94.36% | 100% | 100% | 100% | 80.58% | 0% | 90.59% | 100% | 100% | 81.25% | 100% | 100% | 0 |
| 105260 | RS Islam At-Taqwa Gumawang | 8 | 2023 | 86.83% | 96% | 71.98% | 94.29% | 68.19% | 0% | 88.22% | 100% | 90.47% | 0% | 100% | 100% | 0 |
| 105261 | RS Umum Surya Asih | 8 | 2023 | 93.5% | 97% | 89% | 100% | 79.14% | 0% | 79.43% | 100% | 91.19% | 88.24% | 85.28% | 100% | 0 |
| 105262 | RS Hermina Palembang | 8 | 2023 | 98% | 97% | 98.33% | 100% | 86.67% | 0% | 90% | 100% | 100% | 91.93% | 100% | 0% | 0 |
| 105263 | RS Ibu dan Anak AL-Barra | 8 | 2023 | 95% | 100% | 100% | 80.22% | 88.37% | 4% | 83.33% | 100% | 93.33% | 80% | 100% | 0% | 0 |
| 105264 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 8 | 2023 | 86.12% | 79% | 99.44% | 85.71% | 70.32% | 1.25% | 90.79% | 100% | 98.13% | 91.67% | 88.87% | 100% | 0 |
| 105265 | RS Umum Mardi Waluyo | 8 | 2023 | 94.28% | 85% | 100% | 0% | 92.51% | 0% | 86.08% | 98.91% | 93.23% | 66.67% | 100% | 100% | 0 |
| 105266 | RS Umum Daerah Martapura | 8 | 2023 | 85% | 98% | 99.26% | 100% | 96.14% | 0% | 97.33% | 100% | 99.69% | 97.73% | 100% | 100% | 0 |
| 105267 | RS Jiwa Soeprapto Provinsi Bengkulu | 8 | 2023 | 91.12% | 94% | 99.91% | 0% | 96.38% | 0% | 93.75% | 0% | 97.65% | 100% | 100% | 0% | 0 |
| 105268 | RS Umum Daerah Selasih Riau | 8 | 2023 | 65.53% | 76% | 88.12% | 100% | 87.5% | 0% | 95.54% | 100% | 92.63% | 82.22% | 86.54% | 100% | 0 |
| 105269 | RS Umum Daerah Raja Musa | 8 | 2023 | 88.05% | 89% | 81.61% | 84.21% | 75% | 5.71% | 98.69% | 100% | 80.47% | 72% | 77.78% | 75% | 0 |
| 105270 | RS Umum Erni Medika | 8 | 2023 | 94.5% | 99% | 71.79% | 100% | 71.43% | 100% | 76.67% | 100% | 100% | 100% | 100% | 0% | 0 |
| 105271 | RS Umum Universitas Riau | 8 | 2023 | 88% | 97% | 100% | 0% | 100% | 5% | 100% | 100% | 81.39% | 100% | 100% | 0% | 0 |
| 105272 | RS Umum Daerah Nurdin Hamzah | 8 | 2023 | 69.66% | 80% | 97.53% | 66.67% | 78.38% | 0% | 80.37% | 100% | 98.5% | 0% | 77.33% | 72.73% | 0 |
| 105273 | RS Islam Ibnu Sina Panti Yarsi | 8 | 2023 | 90.38% | 100% | 100% | 100% | 46.79% | 2.11% | 38.36% | 100% | 92.58% | 86.67% | 100% | 100% | 0 |
| 105274 | RS Khusus Ibu dan Anak Haryanda | 8 | 2023 | 89.5% | 97% | 100% | 100% | 98.31% | 0% | 82.35% | 100% | 84.67% | 100% | 100% | 100% | 0 |
| 105275 | Aulia Hospital | 8 | 2023 | 90.8% | 81% | 99.34% | 0% | 61.29% | 59.18% | 60.32% | 100% | 100% | 85.25% | 97.4% | 100% | 0 |
| 105276 | RS Umum Daerah Sungai Gelam | 8 | 2023 | 95.08% | 66% | 97.87% | 0% | 44.34% | 0% | 83.33% | 0% | 87.75% | 100% | 100% | 0% | 0 |
| 105277 | RS Kelas D Pasaman | 8 | 2023 | 69.83% | 68% | 85.42% | 100% | 77.78% | 100% | 100% | 100% | 0% | 0% | 52.5% | 100% | 0 |
| 105278 | RS Tk. IV Pekanbaru | 8 | 2023 | 93.33% | 93% | 100% | 100% | 96.36% | 0% | 86.96% | 100% | 97.93% | 80% | 100% | 93.75% | 0 |
| 105279 | RS Umum Daerah Tengku Sulung | 8 | 2023 | 90.83% | 97% | 96.13% | 100% | 97.14% | 0% | 89.69% | 100% | 83.67% | 100% | 95.65% | 100% | 0 |
| 105280 | RS Umum Daerah Rokan Hulu | 8 | 2023 | 83.5% | 72% | 100% | 100% | 100% | 2.94% | 100% | 97.22% | 83.35% | 100% | 100% | 100% | 0 |
| 105281 | RS Tk. III 02.06.01 dr. Bratanata | 8 | 2023 | 99.97% | 100% | 100% | 98.18% | 72.92% | 0.62% | 88.91% | 92.59% | 99.6% | 89.41% | 100% | 100% | 0 |
| 105282 | RS Pertamina Dumai | 8 | 2023 | 98.56% | 99% | 100% | 0% | 71.59% | 0% | 81.27% | 100% | 81.3% | 100% | 100% | 100% | 0 |
| 105283 | RS Ibu dan Anak Permata Bunda Solok | 8 | 2023 | 88% | 98% | 100% | 100% | 84.5% | 2.31% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105284 | RSUP Dr. M. Djamil | 8 | 2023 | 92.89% | 100% | 100% | 88.89% | 82.03% | 9.79% | 85.83% | 92.77% | 99.66% | 100% | 100% | 100% | 0 |
| 105285 | RS Santa Maria Pekanbaru | 8 | 2023 | 93.23% | 100% | 100% | 100% | 93.52% | 0% | 86.99% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105286 | RS Umum Daerah KH. Daud Arif | 8 | 2023 | 86.58% | 100% | 100% | 0% | 52.4% | 0% | 100% | 100% | 78.11% | 0% | 100% | 0% | 0 |
| 105287 | RS Umum Daerah Kep. Mentawai | 8 | 2023 | 84% | 100% | 100% | 100% | 94.12% | 0% | 82.05% | 100% | 80.21% | 100% | 100% | 100% | 0 |
| 105288 | RS Ibu dan Anak Safira | 8 | 2023 | 100% | 100% | 100% | 100% | 96.67% | 2.63% | 100% | 100% | 93.33% | 100% | 100% | 100% | 0 |
| 105289 | RS Jiwa Tampan | 8 | 2023 | 84.89% | 95% | 99.44% | % | 82.87% | % | 79.71% | 100% | 95.81% | 95.98% | 94.4% | 100% | 0 |
| 105290 | RS Ibu dan Anak Siti Hawa | 8 | 2023 | 99.32% | 100% | 100% | 100% | 100% | 0% | 81.38% | 100% | 100% | 100% | 100% | 0% | 0 |
| 105291 | RS Ibunda | 8 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 105292 | RS Ibu dan Anak AL-Ihsan | 8 | 2023 | 97% | 99% | 100% | 100% | 100% | 0% | 90% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 105293 | RS Umum Thursina | 8 | 2023 | 92.03% | 100% | 100% | 76.47% | 78.26% | 2.86% | 50% | 100% | 93.75% | 66.67% | 100% | 100% | 0 |
| 105294 | RS Umum Baiturahim Jambi | 8 | 2023 | 92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 97.77% | 91.25% | 100% | 0% | 0 |
| 105295 | RS Umum Permata Hati | 8 | 2023 | 82% | 90% | 99.95% | 25% | 86.92% | 0.3% | 67.88% | 100% | 91.47% | 0% | 93.75% | 100% | 0 |
| 105296 | RS Umum Daerah Pasaman Barat | 8 | 2023 | 73.75% | 81% | 98.69% | 57.14% | 12.16% | 4.67% | 95.45% | 100% | 66.45% | 0% | 96.39% | 88.89% | 0 |
| 105297 | RS Umum Awal Bros Ujung Batu | 8 | 2023 | 82% | 96% | 100% | 100% | 80.05% | 1.17% | 94.92% | 100% | 97.28% | 100% | 100% | 100% | 0 |
| 105298 | RS Umum Daerah Puri Husada Tembilahan | 8 | 2023 | 98.53% | 98% | 93.97% | 7.14% | 43.55% | 11.09% | 98.49% | 97.9% | 100% | 93.04% | 99.71% | 100% | 0 |
| 105299 | RS Umum Hermina Padang | 8 | 2023 | 93.22% | 93% | 100% | 91.67% | 80.53% | 5.83% | 96.92% | 100% | 100% | 86.41% | 100% | 100% | 0 |
| 105300 | RS Umum Lancang Kuning | 8 | 2023 | 97.5% | 100% | 100% | 83.33% | 83.33% | 0% | 90.91% | 100% | 87.27% | 80% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.