Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 105201 | RS EMC Sentul | 12 | 2022 | - | 95.11% | 100% | 100% | 100% | 96.13% | 16.13% | 63.4% | 100% | 93.75% | 87.32% | 100% | 92.87% | 84.53 |
| 105202 | RS Ibu dan Anak Tumbuh Kembang | 12 | 2022 | - | 94.46% | 93% | 100% | 100% | 86.31% | 0% | 64.57% | 100% | 82.35% | 36.36% | 100% | 100% | 95.32 |
| 105203 | RS Umum Daerah Tanjung Priok | 12 | 2022 | - | 85.34% | 100% | 100% | 100% | 91.46% | 3.45% | 51.49% | 100% | 85.64% | 0% | 100% | 100% | 84.15 |
| 105204 | RS Pena 98 | 12 | 2022 | - | 92.5% | 98% | 84.16% | 73.02% | 64.41% | 5.41% | 95.37% | 100% | 91.48% | 100% | 83.96% | 100% | 90 |
| 105205 | RS Umum Pantai Indah Kapuk | 12 | 2022 | - | 83.81% | 100% | 100% | 0% | 100% | 8.23% | 92.44% | 85.37% | 99.62% | 91.53% | 100% | 100% | 82.06 |
| 105206 | RS Ibu dan Anak Bunda Suryatni | 12 | 2022 | - | 89% | 99% | 100% | 100% | 90.16% | 0% | 50.49% | 100% | 96.78% | 91.67% | 100% | 100% | 94.53 |
| 105207 | RS Umum Hermina Depok | 12 | 2022 | - | 98.77% | 100% | 99.97% | 100% | 91.79% | 1.07% | 90.11% | 100% | 100% | 95.79% | 99.76% | 90.91% | 94.69 |
| 105208 | RS Mata JEC Primasana @Tanjung Priok | 12 | 2022 | - | 86.5% | 100% | 100% | 0% | 84.29% | 4.67% | 100% | 100% | 100% | 92.69% | 100% | 100% | 79.38 |
| 105209 | RS Umum Gading Pluit | 12 | 2022 | - | 100% | 100% | 100% | 0% | 83.52% | 0% | 51.35% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105210 | RS Umum Karya Bhakti Pratiwi | 12 | 2022 | - | 80% | 87% | 100% | 100% | 58.82% | 16.22% | 61.06% | 100% | 99.7% | 98% | 100% | 100% | 83.64 |
| 105211 | RS Umum Daerah Arjawinangun | 12 | 2022 | - | 98.27% | 99% | 99.23% | 100% | 93.86% | 4.88% | 88.29% | 96.12% | 94.28% | 86.39% | 100% | 100% | 80.58 |
| 105212 | RS Umum Daerah Kesehatan Kerja | 12 | 2022 | - | 77.02% | 100% | 100% | 0% | 40.19% | 0% | 99.75% | 100% | 93.85% | 0% | 95.03% | 100% | 83.5 |
| 105213 | RS Umum Daerah Matraman | 12 | 2022 | - | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 86.78% | 100% | 100% | 100% | 0 |
| 105214 | RS Jantung dan Pembuluh Darah Harapan Kita | 12 | 2022 | - | 89.2% | 99% | 100% | 0% | 92.03% | 11.55% | 71.39% | 100% | 89.2% | 91.3% | 100% | 100% | 86.13 |
| 105215 | RS Pasar Minggu Cirebon | 12 | 2022 | - | 27% | 100% | 92.19% | 46.67% | 100% | 3.33% | 86.21% | 100% | 64.81% | 80% | 100% | 100% | 77.55 |
| 105216 | RS Umum Sumber Waras | 12 | 2022 | - | 85.42% | 100% | 99.7% | 100% | 87.41% | 0% | 83.72% | 99.52% | 87.36% | 100% | 100% | 100% | 100 |
| 105217 | RS Umum Daerah Pameungpeuk Prov. Jabar | 12 | 2022 | - | 80.5% | 94% | 98.63% | 85.71% | 65.98% | 1.56% | 97.37% | 97.5% | 79.74% | 96.92% | 96.56% | 100% | 90.3 |
| 105218 | RS Umum Daerah Kab. Ciamis | 12 | 2022 | - | 94.5% | 95% | 96.47% | 100% | 70% | 0% | 98.72% | 100% | 97.24% | 83.33% | 99.7% | 100% | 0 |
| 105219 | RS Umum Kuningan Medical Center | 12 | 2022 | - | 67.84% | 80% | 76.19% | 100% | 42.29% | 0% | 78.32% | 100% | 88.05% | 56.25% | 97.43% | 68.75% | 91 |
| 105220 | RS Mitra Husada Ciawigebang | 12 | 2022 | - | 88.74% | 93% | 99.45% | 100% | 75.79% | 0% | 8.52% | 100% | 100% | 91.89% | 93.75% | 100% | 71.44 |
| 105221 | RS Umum Daerah Taman Sari | 12 | 2022 | - | 85% | 100% | 100% | 80% | 80.22% | 0% | 81% | 100% | 98% | 0% | 100% | 100% | 87 |
| 105222 | RS Umum El-Syifa | 12 | 2022 | 01-10-2025 | 93.5% | 85% | 100% | 92.86% | 100% | 0% | 100% | 97.5% | 100% | 80% | 85% | 100% | 100 |
| 105223 | RS Umum Pertamina Jaya | 12 | 2022 | - | 97.5% | 100% | 100% | 100% | 76.14% | 0% | 85.01% | 100% | 90.65% | 85.71% | 100% | 100% | 87.15 |
| 105224 | RS Umum Daerah Majalengka | 12 | 2022 | - | 91.42% | 96% | 99.74% | 0% | 59.36% | 0% | 84.77% | 88.94% | 89.05% | 98.03% | 100% | 100% | 80.73 |
| 105225 | RS Ibu dan Anak Tambak | 12 | 2022 | - | 96.37% | 100% | 100% | 100% | 100% | 0% | 47.32% | 100% | 82.4% | 100% | 100% | 100% | 95 |
| 105226 | RS Ukrida | 12 | 2022 | - | 97.11% | 99% | 99.6% | 100% | 86.27% | 10.53% | 73.57% | 100% | 90.63% | 50% | 96.25% | 100% | 97.62 |
| 105227 | RS Umum Daerah Singaparna Medika Citrautama | 12 | 2022 | - | 88.9% | 89% | 99.8% | 25% | 58.63% | 13.95% | 82.31% | 96.77% | 99.64% | 85.27% | 98.47% | 86.67% | 86.2 |
| 105228 | RS Umum Hermina Kemayoran | 12 | 2022 | - | 92% | 100% | 100% | 100% | 98.63% | 0% | 100% | 100% | 98.76% | 85% | 100% | 100% | 100 |
| 105229 | RS Mata Bandung Eye Center | 12 | 2022 | - | 90.5% | 100% | 100% | 0% | 90.4% | 0% | 100% | 100% | 99.81% | 100% | 100% | 100% | 86.17 |
| 105230 | RS Unggul Karsa Medika | 12 | 2022 | - | 87.1% | 94% | 100% | 100% | 96.98% | 0% | 95.35% | 100% | 100% | 100% | 100% | 100% | 89 |
| 105231 | RS Umum Daerah dr. Slamet Garut | 12 | 2022 | - | 86.05% | 77% | 83.04% | 30% | 59.89% | 0% | 0% | 87.52% | 99.93% | 0% | 60.66% | 0% | 0 |
| 105232 | RS Umum Daerah Kembangan | 12 | 2022 | - | 88% | 100% | 100% | 100% | 81.73% | 0% | 85.82% | 100% | 88.1% | 100% | 100% | 100% | 82.52 |
| 105233 | RS Umum Daerah Johar Baru | 12 | 2022 | - | 92% | 97% | 100% | 0% | 89.75% | 0% | 70.68% | 100% | 95.32% | 75% | 95.24% | 100% | 90.5 |
| 105234 | RS Khusus Orthopedi RSOP Ciamis | 12 | 2022 | - | 87.93% | 95% | 92.31% | 0% | 80.49% | 6.45% | 86.73% | 100% | 3% | 100% | 100% | 100% | |
| 105235 | RS Menteng Mitra Afia | 12 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1.31% | 64.74% | 100% | 82.67% | 0% | 100% | 100% | 70 |
| 105236 | RS Umum Medika Permata Hijau | 12 | 2022 | - | 95.44% | 98% | 95.46% | 0% | 97.3% | 0% | 96.88% | 100% | 99.89% | 100% | 96.48% | 100% | 80.23 |
| 105237 | RS Hermina Soreang | 12 | 2022 | - | 63.03% | 97% | 100% | 100% | 80.65% | 0% | 85.94% | 96% | 100% | 100% | 100% | 100% | 99.05 |
| 105238 | RS Umum Daerah Kalideres | 12 | 2022 | - | 93.24% | 100% | 100% | 100% | 61.49% | 0% | 75.7% | 100% | 98.6% | 50% | 100% | 100% | 89.25 |
| 105239 | RS Umum Islam Hj. Siti Muniroh | 12 | 2022 | - | 91.5% | 81% | 95.97% | % | 100% | 0% | 100% | 96.77% | 100% | 0% | 0% | 100% | 78 |
| 105240 | RS Umum Daerah Tanah Abang | 12 | 2022 | - | 90.75% | 100% | 100% | 0% | 85.16% | 0% | 84.62% | 100% | 88.86% | 80% | 100% | 100% | 98.48 |
| 105241 | RS Umum Khalishah | 12 | 2022 | - | 88% | 94% | 100% | 80% | 78.43% | 0% | 75.9% | 100% | 75% | 50% | 100% | 0% | 80 |
| 105242 | RS Umum Mitra Plumbon | 12 | 2022 | - | 100% | 100% | 100% | 33.33% | 95.81% | 2.47% | 55.71% | 100% | 78.25% | 45.71% | 100% | 100% | 83.66 |
| 105243 | RS Umum TNI AU Lanud Sulaiman | 12 | 2022 | - | 85.44% | 100% | 100% | 0% | 83% | 0% | 93.33% | 0% | 87.18% | 80% | 100% | 100% | 76.87 |
| 105244 | RS Umum Daerah Cempaka Putih | 12 | 2022 | - | 86.99% | 99% | 100% | 0% | 100% | 0% | 76.79% | 100% | 98.42% | 95% | 100% | 100% | 95.28 |
| 105245 | RS Umum Daerah Waled | 12 | 2022 | - | 86.19% | 100% | 97.75% | 88.46% | 81.68% | 0% | 83.64% | 100% | 97.89% | 100% | 100% | 85% | 82.8 |
| 105246 | RS Khusus THT Prof Nizar | 12 | 2022 | - | 75% | 100% | 100% | % | 72.93% | 0% | 100% | 0% | 84% | 100% | 100% | 100% | 76.62 |
| 105247 | RS Umum Permata Cirebon | 12 | 2022 | - | 90.67% | 100% | 100% | 100% | 60.42% | 0% | 99.47% | 100% | 99.58% | 100% | 97.39% | 100% | 88 |
| 105248 | RS Jantung Hasna Medika Kuningan | 12 | 2022 | - | 94.28% | 100% | 100% | 0% | 48.98% | 0% | 92.81% | 100% | 99.23% | 94.44% | 100% | 100% | 89 |
| 105249 | RS Umum Siloam Hospitals Kebon Jeruk | 12 | 2022 | - | 96.4% | 99% | 96.71% | 100% | 69.53% | 22.72% | 82.35% | 100% | 97.97% | 92.86% | 98.85% | 100% | 91.61 |
| 105250 | RS Ibu dan Anak dr. Hj. Karmini EH | 12 | 2022 | - | 89.47% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.