Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 106901 | RS Islam Hasanah Muhammadiyah | 2 | 2022 | - | 98.28% | 99% | 100% | 100% | 82.54% | 0% | 17.64% | 100% | 99.07% | 0% | 99.04% | 0% | 0 |
| 106902 | RS Emma | 2 | 2022 | - | 100% | 95% | 100% | 83.33% | 100% | 4.76% | 68.13% | 100% | 98.38% | 93.33% | 100% | 100% | 0 |
| 106903 | RS Umum Tk. III Brawijaya | 2 | 2022 | - | 97.5% | 100% | 100% | 0% | 84.17% | 0% | 80% | 100% | 100% | 87.5% | 100% | 100% | 81 |
| 106904 | RS Umum Islam Surabaya Jemursari | 2 | 2022 | - | 86.2% | 84% | 100% | 22.73% | 85.66% | 2.31% | 89.15% | 100% | 86.83% | 0% | 100% | 100% | 0 |
| 106905 | RS Katolik Budi Rahayu | 2 | 2022 | - | 50.5% | 94% | 100% | 0% | 96.2% | 7.14% | 58.57% | 100% | 97.92% | 63.16% | 100% | 0% | 96.5 |
| 106906 | RS Islam Malang | 2 | 2022 | - | 88.92% | 97% | 100% | 100% | 100% | 0% | 24.63% | 100% | 74.18% | 62.5% | 100% | 100% | 88 |
| 106907 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 2 | 2022 | - | 86% | 100% | 100% | 100% | 50.92% | 0% | 85.05% | 100% | 99.55% | 100% | 94.85% | 100% | 0 |
| 106908 | RS Reksa Waluya | 2 | 2022 | - | 91.88% | 0% | 100% | 0% | 81.68% | 44.44% | 100% | 100% | 69.78% | 0% | 100% | 0% | 0 |
| 106909 | RS Umum Daerah Dr. Saiful Anwar | 2 | 2022 | - | 94.32% | 97% | 100% | 95.24% | 96.09% | 6.98% | 68.78% | 98.15% | 98.95% | 0% | 95.32% | 100% | 81.23 |
| 106910 | RS Islam Aminah | 2 | 2022 | - | 95% | 95% | 100% | 100% | 100% | 100% | 93.72% | 100% | 83.74% | 66.67% | 100% | 100% | 0 |
| 106911 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 2 | 2022 | - | 90.1% | 90% | 100% | 100% | 70.99% | 6.45% | 88.21% | 82.88% | 98.28% | 0% | 97.9% | 100% | 0 |
| 106912 | RS Gatoel | 2 | 2022 | - | 91% | 94% | 100% | 100% | 100% | 0.7% | 84.73% | 100% | 97.58% | 100% | 100% | 100% | 94.25 |
| 106913 | RS Umum Daerah Husada Prima | 2 | 2022 | - | 64% | 65% | 99.01% | 0% | 87.51% | 0% | 98.46% | 94.74% | 81.13% | 91.67% | 99.63% | 100% | 85.57 |
| 106914 | RS Ibu dan Anak Citra Keluarga | 2 | 2022 | - | 93.5% | 100% | 100% | 100% | 91.32% | 100% | 100% | 90% | 100% | 0% | 100% | 83.33% | 0 |
| 106915 | RS Umum Aminah Blitar | 2 | 2022 | - | 99.62% | 99% | 99.97% | 100% | 91.41% | 4.9% | 49.91% | 100% | 99.89% | 100% | 99.74% | 100% | 92.96 |
| 106916 | RS Jiwa Menur | 2 | 2022 | - | 97.36% | 99% | 100% | 0% | 89.16% | 0% | 91.11% | 100% | 92.75% | 99.05% | 100% | 0% | 89 |
| 106917 | RS Katolik St. Vincentius a Paulo | 2 | 2022 | - | 87.03% | 97% | 98.83% | 0% | 87.08% | 8.33% | 88.01% | 100% | 97.9% | 52.86% | 99.34% | 60% | 90.7 |
| 106918 | RS Umum Islam Aisyiyah Malang | 2 | 2022 | - | 86.13% | 100% | 99.2% | 100% | 0% | 4.05% | 57.4% | 98.08% | 90.39% | 0% | 99.53% | 96.15% | 98.34 |
| 106919 | RS Muhammadiyah Ahmad Dahlan | 2 | 2022 | - | 83.4% | 99% | 100% | 40% | 77.29% | 0% | 57.6% | 84.23% | 97.03% | 100% | 67.53% | 100% | 100 |
| 106920 | RS Umum Muhammadiyah Kalitidu | 2 | 2022 | - | 82.52% | 92% | 100% | 100% | 88.04% | 0% | 76.59% | 100% | 98.05% | 70% | 100% | 100% | 91 |
| 106921 | RS Ibu dan Anak IBI Surabaya | 2 | 2022 | - | 89.8% | 100% | 100% | 0% | 83.93% | 0% | 66.67% | 100% | 8.02% | 76.19% | 84.21% | 0% | 0 |
| 106922 | RS Umum Daerah Kota Madiun | 2 | 2022 | - | 91.28% | 87% | 100% | 70.83% | 94.15% | 35.29% | 97.53% | 100% | 100% | 0% | 98.17% | 100% | 83.39 |
| 106923 | RS Umum Daerah Bhakti Dharma Husada | 2 | 2022 | - | 84.95% | 94% | 99.15% | 100% | 100% | 0% | 84.43% | 100% | 99.86% | 84.73% | 100% | 100% | 0 |
| 106924 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 2 | 2022 | - | 85.85% | 98% | 81.53% | 100% | 90.82% | 0% | 72.73% | 100% | 82.62% | 90.91% | 100% | 84.62% | 77.21 |
| 106925 | RS Ibu dan Anak Melati Husada | 2 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 106926 | RS Umum Islam Siti Aisyah | 2 | 2022 | - | 92.05% | 95% | 100% | 0% | 72.75% | 0% | 77.12% | 100% | 99.71% | 0% | 100% | 0% | 75.43 |
| 106927 | RS Umum Daerah Mardi Waluyo | 2 | 2022 | - | 98.52% | 99% | 100% | 100% | 74.02% | 0% | 98.5% | 90.91% | 95% | 100% | 98.63% | 0% | 81.73 |
| 106928 | RS Umum Ratih | 2 | 2022 | - | 94% | 96% | 92% | 85.71% | 80% | 0% | 92% | 93% | 98% | 88% | 95% | 85% | 85 |
| 106929 | RS Primasatya Husada Citra (PHC) Surabaya | 2 | 2022 | - | 91.28% | 100% | 100% | 100% | 64.56% | 1.36% | 81.89% | 97.91% | 99.65% | 90.29% | 100% | 100% | 0 |
| 106930 | RS Umum Griya Husada Madiun | 2 | 2022 | - | 88.12% | 100% | 100% | 0% | 84.36% | 2.3% | 46.79% | 90.91% | 83.98% | 0% | 0% | 100% | 0 |
| 106931 | RS Umum Lavalette Malang | 2 | 2022 | - | 99.02% | 98% | 99.69% | 100% | 100% | 0% | 59.22% | 93.22% | 97.89% | 81.52% | 100% | 100% | 86 |
| 106932 | RS Ibu dan Anak Permata Hati | 2 | 2022 | - | 94% | 90% | 100% | 95% | 93.33% | 91.67% | 90% | 91.67% | 88% | 83.33% | 91.67% | 83.33% | 0 |
| 106933 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 2 | 2022 | - | 92.33% | 91% | 100% | 100% | 71.77% | 0% | 80% | 100% | 80% | 80% | 100% | 75.14% | 81.25 |
| 106934 | RS TNI AL Dr. Oepomo | 2 | 2022 | - | 84.27% | 95% | 100% | 0% | 89.17% | 0% | 100% | 100% | 98.81% | 100% | 100% | 0% | 75 |
| 106935 | RS Umum Daerah Dr. Soetomo | 2 | 2022 | - | 86.07% | 100% | 97.67% | 75% | 81.52% | 8.27% | 77.48% | 91.61% | 97.49% | 77.78% | 93.36% | 100% | 0 |
| 106936 | RS Umum Lirboyo | 2 | 2022 | - | 89% | 100% | 99.3% | 0% | 76.99% | 4.76% | 32.14% | 100% | 98.81% | 78.95% | 81.63% | 100% | 97 |
| 106937 | RS Umum Hermina Tangkubanprahu | 2 | 2022 | - | 92% | 97% | 100% | 100% | 83.85% | 0% | 100% | 100% | 96.21% | 92.31% | 73.33% | 100% | 72.75 |
| 106938 | RS Adi Husada Undaan | 2 | 2022 | - | 98.1% | 99% | 96.71% | 0% | 97% | 8.88% | 82.69% | 98.15% | 92.33% | 0% | 92.22% | 0% | 0 |
| 106939 | RS Umum Daerah Kota Malang | 2 | 2022 | - | 86.12% | 98% | 100% | 0% | 96.46% | 4.76% | 94.41% | 100% | 92.59% | 100% | 97.37% | 100% | 0 |
| 106940 | RS Muji Rahayu | 2 | 2022 | - | 91.71% | 100% | 100% | 0% | 100% | 0% | 52.14% | 100% | 52.14% | 85.11% | 100% | 0% | 85 |
| 106941 | RS Umum Santa Clara | 2 | 2022 | - | 76.57% | 81% | 96.05% | 0% | 99.85% | 3.51% | 66.29% | 96.15% | 84.36% | 0% | 100% | 100% | 0 |
| 106942 | RS Umum Adi Husada Kapasari | 2 | 2022 | - | 93% | 95% | 100% | 100% | 100% | 1.11% | 85.84% | 100% | 99.94% | 84% | 100% | 100% | 83.15 |
| 106943 | RS Mata Undaan | 2 | 2022 | - | 89.69% | 99% | 100% | % | 38.45% | 0% | 100% | 100% | 100% | 95.75% | 100% | 100% | 0 |
| 106944 | RS Umum Panti Nirmala | 2 | 2022 | - | 99.74% | 100% | 100% | 100% | 92.02% | 0% | 50.89% | 100% | 99.74% | 91.82% | 99.67% | 100% | 83.17 |
| 106945 | RSPAL dr. Ramelan | 2 | 2022 | - | 94.78% | 100% | 87.41% | 6.25% | 45.3% | 9.11% | 78.01% | 97.84% | 99.81% | 0% | 100% | 0% | 93 |
| 106946 | RS Umum Daerah Dr. Soedono Madiun | 2 | 2022 | - | 90.49% | 100% | 100% | 3.85% | 90.87% | 0.69% | 96.14% | 89.9% | 84.1% | 0% | 100% | 100% | 0 |
| 106947 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 2 | 2022 | - | 79.5% | 100% | 100% | 0% | 95.79% | 0% | 94.83% | 100% | 66.67% | 0% | 0% | 0% | 89.17 |
| 106948 | RS Ibu dan Anak Husada Bunda | 2 | 2022 | - | 85% | 100% | 93.75% | 0% | 100% | 0% | 100% | 94.12% | 0% | 94.74% | 100% | 0% | 0 |
| 106949 | RS Khusus Kanker Onkologi Sentani | 2 | 2022 | - | 91.23% | 38% | 92.42% | 0% | 68.62% | 0% | 87.1% | 0% | 72.16% | 100% | 60% | 0% | 76 |
| 106950 | RS Ibu dan Anak Muhammadiyah Malang | 2 | 2022 | - | 86% | 97% | 100% | 100% | 80% | 0% | 62.3% | 0% | 99.43% | 100% | 100% | 100% | 75 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.