Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107001 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 2 | 2022 | - | 100% | 100% | 100% | 100% | 90.78% | 3.85% | 89.71% | 92% | 64.18% | 90.48% | 89.06% | 100% | 83.33 |
| 107002 | RS Umum Daerah Berkah Pandeglang | 2 | 2022 | - | 87% | 84% | 100% | 100% | 83.94% | 0% | 100% | 100% | 90% | 82% | 100% | 100% | 0 |
| 107003 | RS Umum Muhammadiyah Babat | 2 | 2022 | - | 95.81% | 99% | 81.82% | 100% | 78% | 0% | 90.91% | 93.75% | 100% | 83% | 72.73% | 100% | 86 |
| 107004 | RS Umum Islam Cahaya Giri Gresik | 2 | 2022 | - | 88.66% | 100% | 100% | 0% | 87.22% | 0% | 86.05% | 100% | 92.01% | 85.71% | 100% | 80% | 82.61 |
| 107005 | RS Baptis Batu | 2 | 2022 | - | 94.84% | 100% | 90.84% | 100% | 6.47% | 0% | 66.82% | 100% | 97.92% | 77.67% | 100% | 0% | 88.89 |
| 107006 | RS Ibu dan Anak Nur Ummi Numbi | 2 | 2022 | - | 94% | 100% | 100% | 100% | 91.35% | 0% | 82.02% | 100% | 88.3% | 80.95% | 100% | 91.67% | 98.5 |
| 107007 | RS Surya Medika | 2 | 2022 | - | 82.72% | 81% | 84% | 0% | 88.15% | 6.67% | 77.98% | 96.55% | 94.87% | 76.12% | 89.47% | 100% | 0 |
| 107008 | RS Umum Daerah Ibnu Sina Kab. Gresik | 2 | 2022 | - | 99.07% | 95% | 100% | 8.33% | 87.5% | 0% | 77.5% | 99.24% | 87.64% | 97.39% | 100% | 0% | 0 |
| 107009 | RS Muhammadiyah Kalikapas Lamongan | 2 | 2022 | - | 95% | 91% | 100% | 0% | 81.36% | 10% | 64% | 100% | 100% | 92% | 100% | 92% | 92 |
| 107010 | RS Petrokimia Gresik Driyorejo | 2 | 2022 | - | 97.07% | 97% | 99.29% | 0% | 94.87% | 0% | 88.89% | 100% | 100% | 100% | 94.21% | 100% | 91.55 |
| 107011 | RS National Hospital | 2 | 2022 | - | 55.42% | 82% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 71.43% | 0 |
| 107012 | RS Bhayangkara Hasta Brata Batu | 2 | 2022 | - | 89.56% | 91% | 100% | 100% | 68.32% | 100% | 100% | 100% | 88.3% | 0% | 100% | 0% | 0 |
| 107013 | RS Permata Hati Lamongan | 2 | 2022 | - | 75% | 100% | 100% | 0% | 100% | 0% | 84.44% | 100% | 83.33% | 100% | 100% | 100% | 94 |
| 107014 | RS PKU Muhammadiyah Sekapuk | 2 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 107015 | RS Ibu dan Anak Lombok Dua Dua | 2 | 2022 | - | 85.57% | 100% | 100% | 100% | 90.63% | 0% | 92.45% | 33.33% | 100% | 92.45% | 100% | 100% | 90.33 |
| 107016 | RS Umum dr. Etty Asharto Batu | 2 | 2022 | - | 94% | 100% | 100% | 100% | 70% | 0% | 50% | 100% | 100% | 0% | 100% | 85% | 0 |
| 107017 | RS Umum Karsa Husada Kota Batu | 2 | 2022 | - | 68.48% | 86% | 94.5% | 100% | 95.69% | 0% | 100% | 82.86% | 88.51% | 82.14% | 100% | 100% | 84.98 |
| 107018 | RS Umum Siloam Hospitals Surabaya | 2 | 2022 | - | 98.55% | 100% | 100% | 0% | 36.57% | 0% | 51.28% | 100% | 94.24% | 100% | 100% | 100% | 97.3 |
| 107019 | RS Ibu dan Anak Nirmala Kediri | 2 | 2022 | - | 62.22% | 54% | 12.92% | 0.96% | 94.84% | 0% | 21.43% | 0% | 93.77% | 0% | 81.91% | 76.45% | 80 |
| 107020 | RS Umum Daerah Haji Provinsi Jawa Timur | 2 | 2022 | - | 94.94% | 98% | 100% | 0% | 78.9% | 3.87% | 92.66% | 94.06% | 99.82% | 0% | 96.55% | 100% | 0 |
| 107021 | RS Premier Surabaya | 2 | 2022 | - | 0% | 100% | 100% | 100% | 56.02% | 1.34% | 92% | 96.77% | 99.91% | 0% | 0% | 100% | 0 |
| 107022 | RS Umum Daerah Dr. Soegiri Lamongan | 2 | 2022 | - | 97.24% | 100% | 99.77% | 100% | 94.85% | 21.2% | 96% | 100% | 99.96% | 87.15% | 99.78% | 100% | 91.07 |
| 107023 | Metro Hospitals Cikupa | 2 | 2022 | - | 98.79% | 78% | 100% | 0% | 77.98% | 0% | 88.05% | 100% | 99.52% | 0% | 100% | 100% | 94 |
| 107024 | RS Bhakti Rahayu | 2 | 2022 | - | 99.5% | 99% | 100% | 100% | 44.31% | 0% | 60.73% | 100% | 83.87% | 100% | 100% | 75% | 67.78 |
| 107025 | RS Umum Daha Husada | 2 | 2022 | - | 87.36% | 94% | 92.55% | 0% | 95.45% | 0% | 95.9% | 98.31% | 83.6% | 100% | 100% | 0% | 0 |
| 107026 | RS Umum Sumekar | 2 | 2022 | - | 94.34% | 100% | 100% | 100% | 94.39% | 0% | 98.21% | 0% | 94.28% | 0% | 100% | 100% | 0 |
| 107027 | RS Nahdlatul Ulama Tuban | 2 | 2022 | - | 95.67% | 100% | 100% | 100% | 100% | 0% | 83.05% | 100% | 100% | 30.43% | 100% | 100% | 100 |
| 107028 | RS Ibu dan Anak Bunda Sejahtera | 2 | 2022 | - | 99.36% | 100% | 100% | 50% | 84.82% | 0% | 56.59% | 100% | 99.19% | 63.74% | 100% | 100% | 93 |
| 107029 | RS Umum Daerah Dr. R. Koesma Tuban | 2 | 2022 | - | 0% | 0% | 99.87% | 100% | 0% | 0% | 99.8% | 100% | 87.88% | 0% | 100% | 0% | 0 |
| 107030 | RS Baptis Kediri | 2 | 2022 | - | 95.08% | 98% | 100% | 0% | 38.51% | 0% | 89.8% | 99.73% | 99.41% | 58.82% | 100% | 100% | 80.91 |
| 107031 | RS Umum Daerah R. Ali Manshur | 2 | 2022 | - | 60% | 90% | 100% | 0% | 100% | 0% | 94.12% | 100% | 80% | 0% | 100% | 0% | 0 |
| 107032 | RS Ibu dan Anak Harapan Mulia | 2 | 2022 | - | 89% | 88% | 100% | 33.33% | 71.43% | 2.82% | 80% | 100% | 100% | 100% | 100% | 75% | 90 |
| 107033 | RS Gotong Royong | 2 | 2022 | - | 46.5% | 95% | 99% | 78% | 40% | 80% | 89% | 90% | 87% | 100% | 100% | 71.43% | 83 |
| 107034 | RS St. Carolus Summarecon Serpong | 2 | 2022 | - | 99.76% | 100% | 100% | 0% | 94.05% | 0% | 83.17% | 100% | 10.71% | 100% | 23.81% | 100% | 79.4 |
| 107035 | RS Umum Mitra Keluarga Surabaya | 2 | 2022 | - | 100% | 100% | 100% | 100% | 87.09% | 2.53% | 94.92% | 100% | 99.96% | 0% | 99.86% | 100% | 0 |
| 107036 | RS Umum Daerah Gambiran | 2 | 2022 | - | 62.77% | 89% | 100% | 0% | 70.93% | 3.75% | 99.71% | 100% | 95.45% | 42.86% | 97.69% | 84.62% | 94.28 |
| 107037 | RS TK. IV 05.07.02 Kediri | 2 | 2022 | - | 82.5% | 89% | 94.52% | 0% | 63.77% | 0% | 67.01% | 100% | 93.79% | 0% | 90.72% | 100% | 65 |
| 107038 | RS Permata Hati | 2 | 2022 | - | 99.55% | 100% | 100% | 96% | 77.78% | 20% | 88.75% | 100% | 100% | 92% | 100% | 100% | 0 |
| 107039 | RS Muhammadiyah Tuban | 2 | 2022 | - | 96.5% | 97% | 100% | 100% | 67.13% | 0% | 88.69% | 100% | 96.7% | 0% | 100% | 0% | 83 |
| 107040 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 2 | 2022 | - | 74.28% | 81% | 100% | 0% | 80.87% | 1.6% | 100% | 100% | 69.06% | 100% | 100% | 100% | 86.04 |
| 107041 | RS Islam Nashrul Ummah | 2 | 2022 | - | 95.85% | 96% | 100% | 100% | 91.75% | 0% | 95.32% | 100% | 91.58% | 100% | 100% | 100% | 95.71 |
| 107042 | RS Umum Daerah Balaraja | 2 | 2022 | - | 79% | 86% | 100% | 100% | 64.2% | 0.7% | 100% | 100% | 81.38% | 82.5% | 100% | 100% | 0 |
| 107043 | RS Umum Bhayangkara Kediri | 2 | 2022 | - | 90.27% | 100% | 100% | 84.62% | 80.27% | 2.96% | 80.33% | 100% | 92.23% | 80.9% | 100% | 100% | 0 |
| 107044 | RS Islam Garam Kalianget | 2 | 2022 | - | 80.42% | 100% | 100% | 16.67% | 0% | 0% | 84.8% | 96.43% | 64.84% | 66.67% | 100% | 100% | 89.64 |
| 107045 | RS Medika Mulia Tuban | 2 | 2022 | - | 100% | 100% | 100% | 100% | 88.47% | 1.11% | 90.23% | 100% | 85.71% | 93.45% | 100% | 100% | 99 |
| 107046 | RS Ciputra | 2 | 2022 | - | 80.1% | 100% | 100% | 100% | 71.26% | 14.94% | 71.97% | 100% | 100% | 95.33% | 90% | 100% | 96 |
| 107047 | RS Ibu dan Anak Fatma | 2 | 2022 | - | 89.5% | 100% | 100% | 92.86% | 90% | 0% | 90.7% | 100% | 99.81% | 100% | 100% | 100% | 83.5 |
| 107048 | RS Gigi dan Mulut FKG Universitas Airlangga | 2 | 2022 | - | 66.34% | 100% | 100% | % | 0% | 0% | 0% | 0% | 91.53% | 0% | 0% | 0% | 0 |
| 107049 | RS Ibu dan Anak Pura Raharja | 2 | 2022 | - | 91.82% | 99% | 100% | 100% | 84% | 0% | 100% | 100% | 84.65% | 98.21% | 100% | 100% | 95 |
| 107050 | RS Umum Ibnu Sina Bojonegoro | 2 | 2022 | - | 95% | 97% | 100% | 90% | 82.11% | 4.26% | 90.91% | 97.09% | 97.2% | 90% | 100% | 100% | 95 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.