Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107051 | RS Umum Daerah dr. Mohamad Soewandhie | 2 | 2022 | - | 98% | 100% | 99.5% | 60% | 96.66% | 0.31% | 98.75% | 100% | 100% | 100% | 100% | 100% | 100 |
| 107052 | RS Suci Paramita | 2 | 2022 | - | 67% | 92% | 91% | 50% | 94.63% | 0% | 100% | 100% | 89.7% | 0% | 100% | 100% | 0 |
| 107053 | RS Umum Keluarga Kita | 2 | 2022 | - | 85.58% | 85% | 100% | 40% | 86.53% | 0.9% | 46.24% | 100% | 100% | 100% | 100% | 100% | 97.94 |
| 107054 | RS Ibu dan Anak Esto Ebhu | 2 | 2022 | - | 95% | 100% | 83.33% | 100% | 89.53% | 0% | 67.02% | 100% | 100% | 0% | 96.3% | 0% | 0 |
| 107055 | RS Husada Utama Surabaya | 2 | 2022 | - | 96.09% | 98% | 100% | 0% | 81.5% | 2.97% | 95.24% | 100% | 100% | 78.81% | 100% | 100% | 78.5 |
| 107056 | RS Umum Daerah Pemangkat | 2 | 2022 | - | 93.51% | 99% | 99.81% | 100% | 80.33% | 0.72% | 89.65% | 54.3% | 87.01% | 74.42% | 100% | 100% | 82.66 |
| 107057 | RS Umum Daerah Kabupaten Landak | 2 | 2022 | - | 0% | 0% | 0% | 80% | 0% | 12.5% | 0% | 88% | 0% | 0% | 0% | 0% | 0 |
| 107058 | RS Umum Suaka Insan | 2 | 2022 | - | 95% | 99% | 87.34% | 100% | 0% | 0% | 89.08% | 100% | 100% | 0% | 95.24% | 100% | 0 |
| 107059 | RS Umum Tk. IV Samarinda | 2 | 2022 | - | 84% | 92% | 100% | 0% | 71.43% | 50% | 80% | 100% | 80% | 0% | 100% | 75% | 0 |
| 107060 | RS TK IV Guntung Payung | 2 | 2022 | - | 99.29% | 95% | 89.79% | 100% | 97.47% | 0% | 77.46% | 100% | 96.99% | 100% | 91.55% | 0% | 0 |
| 107061 | RSD Idaman Kota Banjarbaru | 2 | 2022 | - | 81% | 82% | 100% | 20% | 76.67% | 1.41% | 99.07% | 100% | 92.93% | 100% | 90% | 0% | 81.25 |
| 107062 | RS Islam Banjarmasin | 2 | 2022 | - | 97.67% | 98% | 100% | 0% | 32.25% | 0% | 70.59% | 100% | 96.34% | 76.92% | 86.6% | 100% | 81.75 |
| 107063 | RS Siloam Banjarmasin | 2 | 2022 | - | 81% | 90% | 100% | 0% | 34% | 40% | 75.97% | 100% | 0% | 0% | 100% | 100% | 98 |
| 107064 | RS Hermina Balikpapan | 2 | 2022 | - | 98.64% | 100% | 98.18% | 100% | 44.44% | 0% | 97.55% | 100% | 100% | 100% | 100% | 100% | 40.05 |
| 107065 | RS Siloam Paal Dua | 2 | 2022 | - | 86.89% | 93% | 94.44% | 0% | 89.89% | 0% | 47.79% | 100% | 100% | 0% | 100% | 100% | 99 |
| 107066 | RS Umum Daerah Teluk Keramat | 2 | 2022 | - | 91.2% | 100% | 100% | 0% | 100% | 0% | 77.78% | 0% | 100% | 100% | 100% | 100% | 0 |
| 107067 | RS Umum Daerah Sultan Suriansyah Banjarmasin | 2 | 2022 | - | 88.96% | 91% | 82.95% | 100% | 50.25% | 0% | 85.73% | 100% | 91.62% | 0% | 97.78% | 100% | 0 |
| 107068 | RS Medika Utama Manggar | 2 | 2022 | - | 90% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 92% | 0% | 100% | 92.31% | 79.67 |
| 107069 | RS Khusus Gigi dan Mulut Gusti Hasan Aman | 2 | 2022 | - | 71.29% | 59% | 93.13% | 0% | 95.56% | 0% | 100% | 0% | 100% | 40% | 0% | 0% | 0 |
| 107070 | RS Tk. III Dr. R. Soeharsono | 2 | 2022 | - | 91.38% | 80% | 100% | 70% | 51.85% | 1.44% | 67.96% | 100% | 95.19% | 28% | 100% | 100% | 85 |
| 107071 | RS Umum Bethesda Serukam | 2 | 2022 | - | 84.5% | 87% | 100% | 0% | 57.58% | 0% | 79.63% | 100% | 93.76% | 0% | 100% | 100% | 73.85 |
| 107072 | RS Hermina Manado | 2 | 2022 | - | 95.5% | 100% | 100% | 60% | 100% | 3.8% | 100% | 100% | 100% | 81.48% | 100% | 100% | 0 |
| 107073 | RS Ibu dan Anak Defina | 2 | 2022 | - | 100% | 100% | 100% | 100% | 98% | 1.54% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 107074 | RS Bhayangkara Tk. III Banjarmasin | 2 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 83.56% | 100% | 95.12% | 80.95% | 100% | 0% | 100 |
| 107075 | RS TNI AL Lantamal VII Kupang | 2 | 2022 | - | 87.5% | 100% | 100% | 0% | 81.82% | 0% | 80% | 100% | 81.82% | 80% | 80% | 80% | 80 |
| 107076 | RS TNI AU Sjamsudin Noor | 2 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 107077 | RS Umum Daerah Wakai | 2 | 2022 | - | 38.5% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 98.46% | 0% | 0% | 0% | 0 |
| 107078 | RS Umum Daerah Drs. Jacobus Luna, M.Si | 2 | 2022 | - | 82.72% | 80% | 100% | 100% | 7.98% | 0% | 45.75% | 100% | 86.46% | 0% | 100% | 100% | 0 |
| 107079 | RS Umum Daerah Dr. H. Moch. Ansari Saleh | 2 | 2022 | - | 72.01% | 95% | 99.07% | 52.17% | 79.19% | 0.87% | 93.11% | 98.88% | 93.9% | 97.92% | 99.57% | 100% | 0 |
| 107080 | RS Umum Daerah Anugerah | 2 | 2022 | - | 47.17% | 96% | 90.98% | 0% | 53.23% | 0% | 82.1% | 100% | 100% | 97.62% | 100% | 100% | 0 |
| 107081 | RS Umum Daerah Maria Walanda Maramis | 2 | 2022 | - | 87.79% | 100% | 100% | 37.04% | 81.66% | 100% | 100% | 87.72% | 87.39% | 0% | 100% | 100% | 86.6 |
| 107082 | RS Ibu dan Anak Annisa | 2 | 2022 | - | 80% | 86% | 100% | 56.25% | 67.75% | 0% | 73.33% | 100% | 100% | 100% | 100% | 0% | 95 |
| 107083 | RS Umum Daerah Mitra Sehat | 2 | 2022 | - | 85.1% | 100% | 100% | 0% | 40% | 0% | 65% | 0% | 89.35% | 0% | 100% | 0% | 81 |
| 107084 | RS Restu Ibu | 2 | 2022 | - | 73.5% | 67% | 80.69% | 25% | 87.77% | 18.18% | 75.37% | 100% | 96.19% | 70% | 73.65% | 100% | 0 |
| 107085 | RS Tk. II Dr. R. Hardjanto | 2 | 2022 | - | 90.28% | 100% | 100% | 0% | 100% | 0% | 92.35% | 100% | 82.43% | 100% | 100% | 100% | |
| 107086 | RS Pertamina Balikpapan | 2 | 2022 | - | 90% | 90% | 100% | 100% | 78.4% | 0% | 74.73% | 100% | 99.11% | 69% | 100% | 100% | 88.4 |
| 107087 | RS St. Carolus Borromeus | 2 | 2022 | - | 60.69% | 0% | 100% | 100% | 21.41% | 0% | 59.12% | 100% | 98.6% | 0% | 100% | 100% | 0 |
| 107088 | RS Umum Daerah Bolaang Mongondow Selatan | 2 | 2022 | - | 82.46% | 98% | 100% | 0% | 87.94% | 0% | 100% | 100% | 85.71% | 0% | 82.14% | 0% | 86.88 |
| 107089 | RS Umum Daerah Tagulandang | 2 | 2022 | - | 100% | 100% | 100% | 100% | 93.16% | 100% | 96.36% | 80% | 81.56% | 100% | 100% | 100% | 30 |
| 107090 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 2 | 2022 | - | 81.51% | 88% | 98.02% | 93.33% | 78.75% | 0.43% | 79.29% | 99.44% | 93.41% | 95.65% | 89.4% | 100% | |
| 107091 | RS Umum Daerah Ratu Aji Putri Botung | 2 | 2022 | - | 40% | 89% | 66.41% | 11.76% | 71.88% | 0% | 92.19% | 98.31% | 99.08% | 63.27% | 69.53% | 0% | 0 |
| 107092 | RS Mamami | 2 | 2022 | - | 96.55% | 100% | 100% | 100% | 100% | 0% | 85% | 80% | 90.62% | 90% | 83.33% | 80% | 0 |
| 107093 | RS Umum Daerah Dr. Abdul Rivai | 2 | 2022 | - | 76.57% | 99% | 92.21% | 38.1% | 18.26% | 57.14% | 95.7% | 98.67% | 100% | 96.67% | 0% | 100% | 81 |
| 107094 | RSUP Prof. Dr. R. D. Kandou | 2 | 2022 | - | 88.89% | 92% | 96.36% | 0% | 32.42% | 4.07% | 99.76% | 100% | 96.96% | 100% | 100% | 100% | 0 |
| 107095 | RS Bhayangkara Balikpapan | 2 | 2022 | - | 84.5% | 100% | 100% | 100% | 86.71% | 0% | 50.48% | 100% | 92.66% | 80% | 100% | 100% | 76.5 |
| 107096 | RS Ibu dan Anak Dedari | 2 | 2022 | - | 85.08% | 88% | 100% | 93.33% | 62.86% | 13.51% | 61.7% | 100% | 98.84% | 0% | 100% | 100% | 87.78 |
| 107097 | RS Umum Medika Sangatta | 2 | 2022 | - | 78.8% | 70% | 99.06% | 33.33% | 85.38% | 56.69% | 60.3% | 75.64% | 99.02% | 100% | 71.43% | 80% | 0 |
| 107098 | RS Umum Daerah Beriman | 2 | 2022 | - | 100% | 100% | 100% | 0% | 21.51% | 2.44% | 89.51% | 100% | 100% | 85.29% | 100% | 100% | 86.29 |
| 107099 | RS Umum Manado Medical Center | 2 | 2022 | - | 69.43% | 0% | 0% | 0% | 5.42% | 25% | 0% | 100% | 100% | 0% | 0% | 0% | 93 |
| 107100 | RS Umum Daerah Raja Tombolotutu | 2 | 2022 | - | 0% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 80 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.