Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107301 | RS Umum Kartika Cibadak | 2 | 2022 | - | 75.7% | 100% | 100% | 62.5% | 61.85% | 46.27% | 53.82% | 100% | 100% | 95.76% | 100% | 100% | 79.5 |
| 107302 | RS Umum Daerah dr. Slamet Garut | 2 | 2022 | - | 85.14% | 73% | 0% | 0% | 85.61% | 0% | 0% | 0% | 99.93% | 0% | 0% | 0% | 0 |
| 107303 | RS Ibu dan Anak Ibnu Sina | 2 | 2022 | - | 86.5% | 87% | 100% | 100% | 88.59% | 0% | 80.85% | 0% | 80.12% | 15% | 100% | 100% | 0 |
| 107304 | RS Umum Firdaus | 2 | 2022 | - | 92% | 100% | 92.5% | 92.31% | 83.14% | 0% | 94% | 100% | 97.5% | 100% | 94% | 100% | 82 |
| 107305 | RS Umum Daerah Pameungpeuk Prov. Jabar | 2 | 2022 | - | 80% | 97% | 96.56% | 100% | 67.35% | 1.67% | 100% | 96.67% | 77.45% | 95.24% | 91.07% | 80% | 0 |
| 107306 | RS Khusus Mata Jakarta Eye Center Kedoya | 2 | 2022 | - | 100% | 100% | 100% | 0% | 79.37% | 4.85% | 96.59% | 100% | 0% | 0% | 100% | 100% | 99.37 |
| 107307 | RS Umum Bhakti Medicare | 2 | 2022 | - | 88.82% | 99% | 98.98% | 42.86% | 41.27% | 6.62% | 53.36% | 100% | 95.06% | 88.89% | 99.42% | 100% | 0 |
| 107308 | RS Ibu dan Anak St. Yusuf | 2 | 2022 | - | 100% | 100% | 100% | 42.25% | 60.57% | 94.59% | 60.32% | 100% | 100% | 100% | 100% | 0% | 97.6 |
| 107309 | RS Umum Nurhayati Garut | 2 | 2022 | - | 91% | 92% | 84% | 90.91% | 65.56% | 97.5% | 65.38% | 72.67% | 72.67% | 68.25% | 87.38% | 87.5% | 0 |
| 107310 | RS Ibu dan Anak Grand Family | 2 | 2022 | - | 75.82% | 89% | 100% | 0% | 100% | 0% | 85.67% | 100% | 100% | 0% | 98.17% | 100% | 99.18 |
| 107311 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 2 | 2022 | - | 87.01% | 100% | 100% | 0% | 92.28% | 0% | 73.53% | 100% | 94.31% | 80% | 100% | 0% | 0 |
| 107312 | RS Umum Pekerja | 2 | 2022 | - | 87.5% | 100% | 100% | 75% | 99.31% | 0% | 53.88% | 100% | 100% | 83.33% | 100% | 100% | 86 |
| 107313 | RS Umum Betha Medika | 2 | 2022 | - | 80.39% | 84% | 100% | 86.79% | 89.57% | 8.33% | 88.46% | 100% | 100% | 82.14% | 100% | 100% | 81.25 |
| 107314 | RS Umum Daerah Kembangan | 2 | 2022 | - | 100% | 100% | 100% | 100% | 92.24% | 5.15% | 94.47% | 85.71% | 94.79% | 100% | 100% | 0% | 0 |
| 107315 | RS Umum Daerah Welas Asih | 2 | 2022 | - | 97.07% | 100% | 99.63% | 87.5% | 40.11% | 4.13% | 80.06% | 99.54% | 95.31% | 93.33% | 99.63% | 100% | 82.18 |
| 107316 | RS Umum Hermina Podomoro | 2 | 2022 | - | 98.2% | 100% | 100% | 100% | 89.19% | 3.85% | 97.53% | 100% | 100% | 93.33% | 100% | 100% | 99 |
| 107317 | RS Umum Sukmul | 2 | 2022 | - | 85.6% | 100% | 100% | 100% | 87.59% | 0% | 80.25% | 100% | 100% | 100% | 100% | 100% | 81 |
| 107318 | RS Umum Daerah Oto Iskandar Di Nata | 2 | 2022 | - | 93.75% | 100% | 100% | 100% | 94.69% | 95.6% | 85% | 100% | 99.71% | 90% | 100% | 100% | 84.02 |
| 107319 | RS Umum Satya Negara | 2 | 2022 | - | 90.11% | 99% | 100% | 100% | 83.06% | 15.38% | 72.23% | 100% | 83.33% | 0% | 100% | 100% | 0 |
| 107320 | RS Umum Mitra Kasih | 2 | 2022 | - | 32.5% | 80% | 76.79% | 6.25% | 50.03% | 85.65% | 75.1% | 97.06% | 100% | 0% | 100% | 100% | 0 |
| 107321 | RS Umum Mulyasari | 2 | 2022 | - | 97.63% | 93% | 69.64% | 30% | 98.79% | 0% | 73.15% | 10.7% | 99.43% | 86.75% | 82.76% | 30% | 97 |
| 107322 | RS Islam Jakarta Sukapura | 2 | 2022 | - | 97.69% | 92% | 100% | 100% | 76% | 2.04% | 72.26% | 100% | 100% | 100% | 100% | 100% | 99 |
| 107323 | RS Umum Daerah Cicalengka | 2 | 2022 | - | 91.55% | 83% | 100% | 100% | 30.97% | 0% | 66.67% | 100% | 99.13% | 100% | 100% | 100% | 86.14 |
| 107324 | RS Umum Daerah Majalaya | 2 | 2022 | - | 91.81% | 98% | 94.41% | 12.5% | 29.07% | 2.2% | 87.94% | 87.06% | 81.86% | 81.25% | 100% | 0% | 0 |
| 107325 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 2 | 2022 | - | 99.44% | 99% | 92.59% | 100% | 88% | 0% | 100% | 100% | 94.18% | 100% | 100% | 83.33% | 77 |
| 107326 | RS Umum Humana Prima | 2 | 2022 | - | 74.65% | 100% | 100% | 100% | 90.43% | 0% | 27.83% | 100% | 100% | 0% | 70.64% | 100% | 0 |
| 107327 | RS Umum Daerah Cimacan | 2 | 2022 | - | 81.5% | 83% | 97.15% | 73.33% | 63.2% | 0% | 84% | 100% | 84.95% | 100% | 100% | 100% | 0 |
| 107328 | RS Umum Pelabuhan Tanjung Priok | 2 | 2022 | - | 82.14% | 82% | 100% | 100% | 92.95% | 1.4% | 74.54% | 100% | 100% | 97.71% | 94.5% | 100% | 80.26 |
| 107329 | RS Bhayangkara Cianjur | 2 | 2022 | - | 93.07% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 88.89% | 0% | 100% | 0% | 87 |
| 107330 | RS Gigi dan Mulut Maranatha | 2 | 2022 | - | 87.99% | 91% | 100% | 0% | 93.46% | 0% | 100% | 0% | 97.01% | 94.74% | 100% | 0% | 92.6 |
| 107331 | RS Umum Akademik Atma Jaya | 2 | 2022 | - | 90.5% | 100% | 100% | 0% | 78.31% | 5.45% | 58% | 100% | 96.75% | 100% | 100% | 75% | 72.78 |
| 107332 | RS Umum Daerah Pagelaran | 2 | 2022 | - | 81% | 84% | 0% | 0% | 72.5% | 0% | 98% | 97% | 0% | 0% | 88.5% | 0% | 0 |
| 107333 | RS Ibu dan Anak Grha Bunda | 2 | 2022 | - | 80% | 85% | 99.2% | 100% | 85.91% | 0% | 65.71% | 89.47% | 99.14% | 94.09% | 94.14% | 85.71% | 79 |
| 107334 | RS Umum Daerah Koja | 2 | 2022 | - | 77.5% | 84% | 100% | 100% | 100% | 0.32% | 100% | 100% | 87.58% | 86.45% | 89.04% | 100% | 86.84 |
| 107335 | RS Umum Pantai Indah Kapuk | 2 | 2022 | - | 88.28% | 100% | 100% | 0% | 100% | 6.63% | 87.5% | 74.53% | 99.77% | 79.03% | 100% | 100% | 83.57 |
| 107336 | RS Umum Dr. Hafiz | 2 | 2022 | - | 83% | 89% | 86.89% | 84.21% | 73.92% | 0% | 83% | 54.55% | 100% | 80% | 90.77% | 0% | 0 |
| 107337 | RS Mata Bandung Eye Center | 2 | 2022 | - | 85% | 91% | 100% | 0% | 86.67% | 6.02% | 100% | 100% | 100% | 100% | 100% | 100% | 84.04 |
| 107338 | RS Ibu dan Anak Family | 2 | 2022 | - | 92.96% | 99% | 99.64% | 0% | 100% | 0% | 83.39% | 100% | 91.37% | 100% | 100% | 100% | 89.41 |
| 107339 | RS Umum Daerah Taman Sari | 2 | 2022 | - | 85.94% | 90% | 100% | 0% | 76.74% | 0% | 85.71% | 100% | 99.48% | 100% | 100% | 100% | 88.3 |
| 107340 | RS Umum Puri Medika | 2 | 2022 | - | 91% | 96% | 97.42% | 100% | 86.77% | 4.26% | 85.71% | 100% | 87.68% | 88% | 100% | 81.82% | 86.3 |
| 107341 | RS Umum Royal Progress | 2 | 2022 | - | 96.5% | 100% | 100% | 0% | 98.69% | 0% | 94.77% | 100% | 99.95% | 95% | 100% | 100% | 92 |
| 107342 | RS Umum Daerah Cilincing | 2 | 2022 | - | 93% | 100% | 100% | 0% | 96.13% | 0% | 84.4% | 100% | 99.95% | 100% | 100% | 100% | 88.86 |
| 107343 | RS Umum Daerah Tugu Koja | 2 | 2022 | - | 98.19% | 100% | 100% | 100% | 81.67% | 0% | 97.29% | 100% | 98.76% | 100% | 100% | 100% | 94 |
| 107344 | RS Ibu dan Anak Respati | 2 | 2022 | - | 66% | 100% | 100% | 100% | 84.44% | 0% | 74.34% | 85.71% | 68.9% | 89.47% | 100% | 55.56% | 92.98 |
| 107345 | RS Umum Daerah Jampang Kulon | 2 | 2022 | - | 80.88% | 94% | 98.59% | 100% | 86.26% | 0% | 100% | 96.22% | 95.78% | 100% | 94.85% | 100% | 81.2 |
| 107346 | RS Umum Al-Arif | 2 | 2022 | - | 100% | 99% | 98% | 100% | 95% | 100% | 98% | 100% | 95% | 100% | 100% | 98% | 97 |
| 107347 | RS Umum Siloam Hospitals Kebon Jeruk | 2 | 2022 | - | 97.29% | 97% | 99.23% | 0% | 69.83% | 15.25% | 88.35% | 100% | 97.93% | 0% | 98.62% | 100% | 96 |
| 107348 | RS Umum Grha Kedoya | 2 | 2022 | - | 60% | 81% | 100% | 100% | 93.4% | 0% | 80.49% | 100% | 99.94% | 80.35% | 100% | 94.44% | 0 |
| 107349 | RS Kanker Dharmais | 2 | 2022 | - | 99.3% | 100% | 100% | 0% | 69.23% | 6.75% | 91.62% | 96.39% | 99.99% | 71.43% | 100% | 100% | 90 |
| 107350 | RS Umum Jasa Kartini | 2 | 2022 | - | 73.5% | 79% | 99.72% | 100% | 84.77% | 23.4% | 96.13% | 87.1% | 99.99% | 43.64% | 99.72% | 97.75% | 82.2 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.