Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 108801 | RS Umum Islam Aisyiyah Malang | 3 | 2022 | - | 90.4% | 100% | 99.2% | 80% | 0% | 2.23% | 62.01% | 100% | 94.19% | 0% | 99.89% | 100% | 98.11 |
| 108802 | RS Denisa | 3 | 2022 | - | 85% | 99% | 100% | 100% | 100% | 0.9% | 98.9% | 100% | 83.65% | 85% | 100% | 0% | 0 |
| 108803 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 3 | 2022 | - | 87.62% | 88% | 99.93% | 100% | 72.41% | 0.45% | 88.33% | 88.79% | 94.57% | 0% | 97.93% | 100% | 100 |
| 108804 | RS Islam Malang | 3 | 2022 | - | 90.44% | 97% | 100% | 100% | 100% | 0% | 22.24% | 100% | 75.16% | 66.67% | 100% | 100% | 89 |
| 108805 | RS Reksa Waluya | 3 | 2022 | - | 92.93% | 0% | 97% | 100% | 83.16% | 42.42% | 74.1% | 100% | 70.22% | 0% | 100% | 92.11% | 0 |
| 108806 | RS Petrokimia Gresik | 3 | 2022 | - | 96.75% | 100% | 100% | 0% | 96.09% | 0% | 77.97% | 100% | 99.71% | 88.04% | 100% | 100% | 0 |
| 108807 | RS Umum Nyai Ageng Pinatih Gresik | 3 | 2022 | - | 96.33% | 94% | 100% | 100% | 85.8% | 100% | 83.42% | 100% | 99.17% | 100% | 100% | 100% | 0 |
| 108808 | RS Ibu dan Anak Bunda Sejahtera | 3 | 2022 | - | 99.26% | 100% | 100% | 52.63% | 92.72% | 0% | 76.38% | 100% | 99.35% | 51.06% | 100% | 100% | 93 |
| 108809 | RS Semen Gresik | 3 | 2022 | - | 100% | 100% | 100% | 0% | 98.92% | 0.41% | 79.04% | 100% | 77.52% | 79.81% | 100% | 100% | 83 |
| 108810 | RS Permata Hati | 3 | 2022 | - | 90% | 99% | 100% | 83.33% | 98.04% | 25% | 97.5% | 99.44% | 99.41% | 93.33% | 90% | 100% | 0 |
| 108811 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 3 | 2022 | - | 80.5% | 100% | 100% | 0% | 97.35% | 0% | 93.44% | 100% | 79.55% | 0% | 0% | 100% | 0 |
| 108812 | RSPAL dr. Ramelan | 3 | 2022 | - | 92.13% | 100% | 91.11% | 100% | 41.03% | 20.41% | 83.96% | 95.02% | 99.74% | 0% | 98.57% | 100% | 91.81 |
| 108813 | RS Umum Daerah Ibnu Sina Kab. Gresik | 3 | 2022 | - | 100% | 90% | 100% | 20% | 81.25% | 5.07% | 78.05% | 99.24% | 88.28% | 98.91% | 100% | 100% | 0 |
| 108814 | RS Gatoel | 3 | 2022 | - | 90% | 93% | 100% | 100% | 100% | 0.59% | 86.55% | 100% | 97.51% | 100% | 100% | 100% | 96 |
| 108815 | RS Umum dr. Etty Asharto Batu | 3 | 2022 | - | 100% | 0% | 100% | 100% | 72% | 0% | 45% | 100% | 100% | 0% | 100% | 82% | 0 |
| 108816 | RS William Booth Surabaya | 3 | 2022 | - | 89.86% | 89% | 100% | 100% | 84% | 7.02% | 82.96% | 97.06% | 100% | 66.67% | 100% | 100% | 86.71 |
| 108817 | RS Umum Daerah R. Ali Manshur | 3 | 2022 | - | 60% | 90% | 100% | 0% | 100% | 0% | 94.49% | 100% | 83.61% | 0% | 87.88% | 0% | 0 |
| 108818 | RS Abdurrahman Syamsuri (Arsy) | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 92.86% | 92.54% | 100% | 76.06% | 100% | 100% | 0% | 90 |
| 108819 | Metro Hospitals Cikupa | 3 | 2022 | - | 97.94% | 95% | 100% | 0% | 80.41% | 0% | 90.91% | 100% | 98.8% | 40.91% | 100% | 100% | 75.96 |
| 108820 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 3 | 2022 | - | 94.29% | 94% | 91.33% | 100% | 80% | 0% | 75.38% | 100% | 85% | 72% | 100% | 72.73% | 68.2 |
| 108821 | RS Selaras | 3 | 2022 | - | 85.78% | 72% | 87.43% | 87.5% | 74.57% | 0.73% | 100% | 100% | 99.65% | 100% | 100% | 0% | 30 |
| 108822 | RS Bedah Mitra Sehat | 3 | 2022 | - | 100% | 100% | 100% | 0% | 92.31% | 0% | 97.67% | 100% | 93.75% | 94.12% | 100% | 100% | 91.8 |
| 108823 | RS Umum Daerah Dr. Soegiri Lamongan | 3 | 2022 | - | 97.12% | 100% | 99.86% | 100% | 94.17% | 1.05% | 96.76% | 100% | 99.96% | 84.89% | 100% | 100% | 99.44 |
| 108824 | RS Suci Paramita | 3 | 2022 | - | 90% | 71% | 100% | 50% | 92.74% | 100% | 100% | 100% | 89.87% | 0% | 100% | 100% | 0 |
| 108825 | RS Emma | 3 | 2022 | - | 100% | 96% | 100% | 90% | 96.19% | 4.84% | 41.43% | 100% | 94.8% | 86.67% | 100% | 100% | 0 |
| 108826 | RS Umum Daerah dr. Mohamad Saleh Kota Probolinggo | 3 | 2022 | - | 88.98% | 100% | 99.74% | 72.09% | 58.96% | 5.56% | 98.54% | 100% | 68.48% | 100% | 100% | 100% | 0 |
| 108827 | RS Ibu dan Anak Harapan Mulia | 3 | 2022 | - | 91% | 89% | 100% | 80% | 67.74% | 2.56% | 83.33% | 100% | 100% | 100% | 100% | 80% | 86 |
| 108828 | RS Umum Daerah Kota Malang | 3 | 2022 | - | 86.12% | 99% | 100% | 100% | 96.84% | 3.57% | 90.78% | 100% | 93.34% | 100% | 100% | 100% | 0 |
| 108829 | RS Umum Santa Clara | 3 | 2022 | - | 71.71% | 79% | 96.34% | 0% | 59.12% | 2.9% | 64.45% | 100% | 86.47% | 0% | 100% | 100% | 0 |
| 108830 | RS Umum Daerah Ngimbang | 3 | 2022 | - | 81.03% | 84% | 93.53% | 75% | 70.33% | 10.62% | 87.91% | 97.96% | 73.5% | 60% | 87.8% | 82.19% | 85.31 |
| 108831 | RS Khusus Kanker Onkologi Sentani | 3 | 2022 | - | 95.39% | 64% | 93.08% | 0% | 54.98% | 0% | 65.38% | 0% | 44.63% | 100% | 53.85% | 0% | 78.15 |
| 108832 | RS Ibu dan Anak Selaras | 3 | 2022 | - | 0% | 0% | 58.86% | 0% | 100% | 0% | 50% | 75.81% | 100% | 100% | 71.23% | 100% | 98 |
| 108833 | RS Umum Muhammadiyah Lamongan | 3 | 2022 | - | 93.44% | 98% | 99.07% | 100% | 83.76% | 0% | 81.39% | 100% | 99.92% | 64.91% | 68.8% | 100% | 0 |
| 108834 | RS Umum Daerah Balaraja | 3 | 2022 | - | 81% | 94% | 100% | 100% | 60% | 0% | 100% | 100% | 82.11% | 77% | 100% | 100% | 0 |
| 108835 | RS EMC Alam Sutera | 3 | 2022 | - | 74.38% | 94% | 99.42% | 0% | 80.56% | 13.02% | 67.32% | 97.73% | 89.38% | 100% | 99.36% | 95.5% | 85 |
| 108836 | RS Umum Daerah Dr. Soedono Madiun | 3 | 2022 | - | 85.23% | 100% | 100% | 3.85% | 100% | 0% | 96.11% | 84% | 83.95% | 0% | 100% | 100% | 89.63 |
| 108837 | RS Islam Nashrul Ummah | 3 | 2022 | - | 80.99% | 98% | 100% | 100% | 93.11% | 0% | 87.92% | 100% | 92.18% | 92.59% | 100% | 100% | 96.98 |
| 108838 | RS Ibu dan Anak Tiara | 3 | 2022 | - | 93.75% | 100% | 100% | % | 86.76% | 0% | 86.36% | 0% | 100% | 100% | 100% | 100% | 0 |
| 108839 | RS Ichsan Medical Center | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 84.57% | 100% | 91.58% | 100% | 100% | 100% | 79 |
| 108840 | RS Umum Daerah Karangkembang | 3 | 2022 | - | 85% | 100% | 100% | 0% | 90% | 0% | 83.33% | 0% | 83.15% | 100% | 100% | 100% | 80 |
| 108841 | RS Medika Mulia Tuban | 3 | 2022 | - | 100% | 100% | 100% | 100% | 92.42% | 0% | 89.62% | 100% | 98.11% | 91.32% | 100% | 100% | 99.62 |
| 108842 | RS Ibu dan Anak Permata Hati | 3 | 2022 | - | 90% | 85% | 100% | 92.86% | 78% | 85% | 100% | 75% | 83.33% | 93.33% | 88.33% | 67.5% | 0 |
| 108843 | RS Umum Griya Husada Madiun | 3 | 2022 | - | 87.13% | 100% | 100% | 0% | 87.47% | 2.51% | 48.25% | 75% | 78.44% | 0% | 0% | 100% | 0 |
| 108844 | RS Baptis Batu | 3 | 2022 | - | 99.06% | 100% | 100% | 100% | 16.28% | 0% | 61.01% | 100% | 98.35% | 66.67% | 100% | 100% | 90.16 |
| 108845 | RS Umum Muhammadiyah Babat | 3 | 2022 | - | 96.38% | 99% | 95.24% | 100% | 84% | 0% | 87.3% | 87.5% | 100% | 85% | 66.67% | 50% | 98 |
| 108846 | RS Muhammadiyah Tuban | 3 | 2022 | - | 92.65% | 94% | 100% | 100% | 27.36% | 0% | 86.55% | 100% | 96.45% | 40.91% | 100% | 0% | 0 |
| 108847 | RS Umum Amanah | 3 | 2022 | - | 88% | 92% | 96.83% | 88.29% | 72.66% | 0% | 93.94% | 100% | 100% | 100% | 97.56% | 100% | 95 |
| 108848 | RS Umum Daerah Berkah Pandeglang | 3 | 2022 | - | 90.5% | 89% | 100% | 100% | 81.97% | 0% | 100% | 100% | 90.5% | 83.5% | 100% | 100% | 0 |
| 108849 | RS Umum Citra Medika Lamongan | 3 | 2022 | - | 90% | 85% | 92% | 100% | 87.99% | 1.59% | 81.33% | 100% | 100% | 80% | 100% | 100% | 0 |
| 108850 | RS Umum dr. Suyudi | 3 | 2022 | - | 86.01% | 93% | 100% | 100% | 93.5% | 1.12% | 79% | 100% | 89% | 93.33% | 100% | 94.29% | 88.08 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.