Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 108851 | RS Ibu dan Anak Permata Ibunda | 3 | 2022 | - | 75.06% | 76% | 66.67% | 28.57% | 0% | 0% | 65% | 0.73% | 0% | 0% | 56.84% | 0% | 0 |
| 108852 | RS Nahdlatul Ulama Tuban | 3 | 2022 | - | 95.08% | 100% | 100% | 0% | 100% | 0% | 79.35% | 100% | 100% | 36.56% | 100% | 100% | 95 |
| 108853 | RS Muhammadiyah Babat | 3 | 2022 | - | 71.49% | 93% | 100% | 91.67% | 89.47% | 3.45% | 88.89% | 78.72% | 99.99% | 85.94% | 100% | 88.79% | 84 |
| 108854 | RS Islam Hasanah Muhammadiyah | 3 | 2022 | - | 97.47% | 98% | 99.52% | 0% | 80.92% | 0% | 24.32% | 100% | 98.25% | 0% | 100% | 86.67% | 79.39 |
| 108855 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 3 | 2022 | - | 89.66% | 96% | 83.72% | 100% | 93.87% | 0% | 78.79% | 100% | 100% | 90% | 94.12% | 90% | 80.74 |
| 108856 | RS St. Carolus Summarecon Serpong | 3 | 2022 | - | 98.83% | 100% | 100% | 0% | 92.3% | 0% | 81.85% | 100% | 14.54% | 100% | 22.22% | 100% | 54.86 |
| 108857 | RS Umum Daerah Dr. Adjidarmo | 3 | 2022 | - | 76.88% | 92% | 91.83% | 95.42% | 29.43% | 0.66% | 81.33% | 88.24% | 89.73% | 0% | 97.74% | 100% | 0 |
| 108858 | RS Ibu dan Anak Melati Husada | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 108859 | RS Umum Islam Siti Aisyah | 3 | 2022 | - | 92.74% | 95% | 100% | 100% | 71% | 0% | 80.78% | 100% | 99.65% | 0% | 100% | 0% | 0 |
| 108860 | RS Umum Intan Medika | 3 | 2022 | - | 85.5% | 100% | 100% | 100% | 87.5% | 0% | 90.28% | 100% | 96.35% | 75% | 100% | 100% | 0 |
| 108861 | RS Misi Lebak | 3 | 2022 | - | 99% | 100% | 100% | 100% | 100% | 0.75% | 51.29% | 100% | 100% | 93.36% | 100% | 94.74% | 83 |
| 108862 | RS Umum Daerah Kota Madiun | 3 | 2022 | - | 93.03% | 91% | 100% | 88.89% | 96.2% | 18.39% | 99.56% | 100% | 100% | 0% | 100% | 100% | 83.39 |
| 108863 | RS Gigi dan Mulut FKG Universitas Airlangga | 3 | 2022 | - | 59.9% | 87% | 100% | % | 0% | 0% | 0% | 100% | 92.59% | 100% | 100% | 0% | 0 |
| 108864 | RS Umum Daerah Mardi Waluyo | 3 | 2022 | - | 96.76% | 100% | 99.95% | 0% | 72.93% | 0% | 97.29% | 90.7% | 95% | 96.3% | 99.88% | 0% | 81.73 |
| 108865 | RS Umum Daerah dr. H. Moh. Anwar | 3 | 2022 | - | 85.5% | 82% | 94.87% | 100% | 89.8% | 0% | 96.67% | 100% | 93% | 93.33% | 100% | 100% | 0 |
| 108866 | RS Mata Undaan | 3 | 2022 | - | 89.69% | 99% | 100% | 0% | 38.45% | 0% | 100% | 100% | 100% | 95.64% | 100% | 100% | 0 |
| 108867 | RS Umum Mohammad Noer Pamekasan | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 66.67% | 100% | 100% | 100 |
| 108868 | RS Islam Darus Syifa | 3 | 2022 | - | 85% | 100% | 100% | 0% | 75.22% | 0% | 55.39% | 100% | 98.22% | 60.33% | 100% | 100% | 94 |
| 108869 | RS Umum Daerah Dr. H. Slamet Martodirdjo Pamekasan | 3 | 2022 | - | 100% | 100% | 100% | 100% | 81.48% | 5.88% | 100% | 100% | 100% | 88.89% | 100% | 0% | 87.5 |
| 108870 | RS Katolik Budi Rahayu | 3 | 2022 | - | 50.75% | 95% | 100% | 0% | 96.09% | 16.67% | 55.74% | 100% | 97.48% | 55.56% | 100% | 100% | 92.58 |
| 108871 | RS Onkologi | 3 | 2022 | - | 89% | 100% | 100% | 0% | 63.79% | 0% | 100% | 100% | 99.02% | 100% | 100% | 100% | 0 |
| 108872 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 3 | 2022 | - | 61% | 100% | 100% | 85.71% | 94.23% | 3.28% | 100% | 100% | 98.1% | 80.2% | 100% | 96.43% | 0 |
| 108873 | RS Jiwa Menur | 3 | 2022 | - | 97.69% | 100% | 100% | 0% | 97% | 0% | 87.94% | 100% | 93.3% | 100% | 100% | 50% | 82.3 |
| 108874 | RS Ibu dan Anak Aisyiyah | 3 | 2022 | - | 92.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 96.3% | 100% | 33.33% | 83.25 |
| 108875 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 3 | 2022 | - | 89.03% | 99% | 99.39% | 61.4% | 98.7% | 0% | 99.04% | 99.86% | 82.9% | 19.38% | 98.94% | 100% | 93.28 |
| 108876 | RS Ibu dan Anak Putri Surabaya | 3 | 2022 | - | 99.79% | 98% | 99.03% | 100% | 100% | 0% | 88.68% | 100% | 99.78% | 100% | 100% | 100% | 93 |
| 108877 | RS Wiyung Sejahtera | 3 | 2022 | - | 79.79% | 88% | 99.78% | 0% | 0% | 2.17% | 50.11% | 100% | 93.87% | 100% | 100% | 66.67% | 0 |
| 108878 | RS Umum Muhammadiyah Kalitidu | 3 | 2022 | - | 84.94% | 92% | 100% | 100% | 89.01% | 0% | 80.56% | 100% | 98.53% | 85.71% | 100% | 100% | 91 |
| 108879 | RS Islam Aminah | 3 | 2022 | - | 89% | 100% | 100% | 100% | 100% | 100% | 87.29% | 100% | 82.74% | 70.83% | 100% | 100% | 0 |
| 108880 | RS Ibu dan Anak Cempaka Putih Permata | 3 | 2022 | - | 96.5% | 94% | 0% | 100% | 95.74% | 0% | 100% | 100% | 98.8% | 0% | 0% | 0% | 71.5 |
| 108881 | RS Umum Daerah Dr. Saiful Anwar | 3 | 2022 | - | 92.53% | 94% | 100% | 93.9% | 100% | 6.85% | 67.14% | 99.19% | 98.81% | 0% | 95.09% | 100% | 81.37 |
| 108882 | RS Umum Tk. III Brawijaya | 3 | 2022 | - | 97% | 100% | 100% | 0% | 84.55% | 0% | 82.35% | 0% | 100% | 87.58% | 100% | 100% | 83 |
| 108883 | RS Eka Husada | 3 | 2022 | - | 95% | 99% | 100% | 0% | 96.35% | 0% | 67.15% | 100% | 92.84% | 0% | 100% | 100% | 0 |
| 108884 | RS Ibu dan Anak Lombok Dua Dua Lontar | 3 | 2022 | - | 92.73% | 95% | 100% | 0% | 89.23% | 11.76% | 60.81% | 100% | 0% | 0% | 100% | 100% | 100 |
| 108885 | RS Ibu dan Anak Khodijah | 3 | 2022 | - | 99.19% | 100% | 100% | 83.33% | 84.95% | 3.45% | 100% | 100% | 100% | 90.7% | 100% | 100% | 0 |
| 108886 | RS Ibu dan Anak Kendangsari Merr | 3 | 2022 | - | 95.72% | 98% | 99.96% | 100% | 89.18% | 1.64% | 76.85% | 100% | 97.27% | 94.44% | 100% | 100% | 90.98 |
| 108887 | RS Tk. II Dr. Soepraoen | 3 | 2022 | - | 0% | 100% | 97% | 0% | 90% | 0% | 95% | 100% | 99% | 97% | 100% | 100% | 0 |
| 108888 | RS Islam Surabaya | 3 | 2022 | - | 99% | 99% | 100% | 100% | 80.47% | 0.53% | 64.28% | 100% | 78.39% | 83.02% | 100% | 100% | 91.4 |
| 108889 | RS Umum Randegansari Husada | 3 | 2022 | - | 70.14% | 86% | 86.91% | 71.43% | 71.88% | 8.57% | 81.25% | 75% | 72.48% | 73.6% | 70.06% | 100% | 75 |
| 108890 | RS Umum Aminah Blitar | 3 | 2022 | - | 99.38% | 99% | 99.96% | 100% | 96.87% | 5.56% | 53.83% | 100% | 99.88% | 100% | 100% | 80% | 90.5 |
| 108891 | RS Muhammadiyah Ahmad Dahlan | 3 | 2022 | - | 76.94% | 99% | 100% | 58.33% | 90.76% | 0% | 79.15% | 82.43% | 98.06% | 100% | 88.97% | 100% | 85 |
| 108892 | RS Umum Siloam Hospitals Surabaya | 3 | 2022 | - | 0% | 99% | 100% | 0% | 36.08% | 5% | 56.83% | 100% | 95.38% | 100% | 100% | 100% | 98 |
| 108893 | RS Ibu dan Anak Citra Keluarga | 3 | 2022 | - | 94.5% | 97% | 100% | 50% | 94.26% | 84.21% | 100% | 93.75% | 100% | 0% | 100% | 90% | 0 |
| 108894 | RS Umum Daerah Husada Prima | 3 | 2022 | - | 62.5% | 65% | 100% | 0% | 85.97% | 0% | 91.18% | 88.89% | 83.2% | 96.15% | 100% | 100% | 76.69 |
| 108895 | RS Ibu dan Anak Nirmala Kediri | 3 | 2022 | - | 81.27% | 88% | 89.37% | 87.61% | 55.64% | 0% | 70.59% | 100% | 93.87% | 80% | 100% | 86.67% | 73.5 |
| 108896 | RS Umum Daerah Haji Provinsi Jawa Timur | 3 | 2022 | - | 94.97% | 98% | 100% | 0% | 67.41% | 0% | 91.93% | 98.06% | 99.85% | 0% | 99.24% | 100% | 0 |
| 108897 | RS Umum Daha Husada | 3 | 2022 | - | 91.25% | 95% | 94.5% | 0% | 88.18% | 0% | 98.58% | 98.55% | 84.88% | 100% | 94.34% | 100% | 0 |
| 108898 | RS Ibu dan Anak IBI Surabaya | 3 | 2022 | - | 90.91% | 100% | 100% | 0% | 84.62% | 0% | 87.5% | 100% | 16.86% | 72% | 85% | 0% | 0 |
| 108899 | RS Premier Surabaya | 3 | 2022 | - | 89.76% | 98% | 100% | 100% | 48.21% | 4.76% | 98% | 100% | 99.95% | 0% | 0% | 66.67% | 0 |
| 108900 | RS Baptis Kediri | 3 | 2022 | - | 94.7% | 99% | 100% | 100% | 35.47% | 0% | 88.55% | 99.35% | 99.9% | 0% | 100% | 100% | 82.34 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.