Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 11001 | RS Ibu dan Anak Parahyangan | 11 | 2025 | 12-10-2025 | 83.86% | 98% | 100% | 100% | 100% | 0% | 73.06% | 100% | 100% | 100% | 100% | 100% | |
| 11002 | RS Umum Primaya Hertasning | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 0% | 86.93% | 20% | 75.92% | 100% | 0% | 100% | 100% | 100% | |
| 11003 | RS Sarkies 'Aisyiyah Kudus | 11 | 2025 | 12-09-2025 | 99.07% | 100% | 100% | 100% | 100% | 0% | 95.87% | 100% | 100% | 97.81% | 100% | 96.72% | |
| 11004 | RS Kasna Medika | 11 | 2025 | - | 90% | 90% | 100% | 100% | 9305% | 0% | 1333% | 100% | 100% | 100% | 100% | 100% | |
| 11005 | RS Kardiologi Emirates Indonesia | 11 | 2025 | 12-02-2025 | 90% | 100% | 100% | 0% | 100% | 0% | 75% | 100% | 7353% | 100% | 100% | 100% | |
| 11006 | RS Umum Leona Noelbaki | 11 | 2025 | 12-09-2025 | 92.5% | 92% | 100% | 100% | 100% | 0% | 88.67% | 100% | 100% | 100% | 98.04% | 100% | |
| 11007 | RS Ibu dan Anak Anugrah ALZ | 11 | 2025 | 12-08-2025 | 85.82% | 100% | 100% | 0% | 80.5% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 11008 | RS Umum Daerah Mantingan | 11 | 2025 | 12-06-2025 | 99.15% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 97.78% | 100% | 100% | 100% | |
| 11009 | Rumah Sakit Ki Ageng Sedayu | 11 | 2025 | 12-06-2025 | 96.24% | 100% | 100% | 0% | 91.37% | 0% | 22.73% | 100% | 20.62% | 100% | 100% | 0% | |
| 11010 | RS Hamori | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 100% | 62.67% | 0.27% | 54.32% | 100% | 86.01% | 100% | 100% | 87.5% | |
| 11011 | RS Pratama Ponu | 11 | 2025 | 12-09-2025 | 91.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 11012 | RS Umum Daerah Abuya Kangean | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 11013 | Mitra Keluarga Sidoarjo | 11 | 2025 | 12-10-2025 | 99.7% | 100% | 100% | 0% | 96.51% | 21.43% | 86.81% | 100% | 100% | 0% | 100% | 100% | |
| 11014 | RS Pratama Watunggong | 11 | 2025 | 12-01-2025 | 92.5% | 100% | 100% | % | 71.67% | % | 100% | 0% | 82.86% | 83.33% | 0% | 100% | |
| 11015 | RS Mata Situbondo | 11 | 2025 | 12-08-2025 | 96.44% | 91% | 100% | 0% | 100% | 0% | 100% | 100% | 97.11% | 98.36% | 0% | 0% | |
| 11016 | RS Cahya Medika | 11 | 2025 | 12-08-2025 | 90.5% | 94% | 100% | 100% | 84.73% | 0% | 94.64% | 0% | 0% | 100% | 100% | 100% | |
| 11017 | Rumah Sakit Pertamina Panorama Balikpapan | 11 | 2025 | 12-09-2025 | 95% | 98% | 100% | 0% | 100% | 0% | 96.47% | 100% | 100% | 100% | 100% | 0% | |
| 11018 | RS Khusus Bedah Via Medika | 11 | 2025 | 12-09-2025 | 98.5% | 100% | 100% | % | 95% | % | 100% | 90.91% | 98.33% | 0% | 80% | 80% | |
| 11019 | RS Ibu dan Anak Buah Hati | 11 | 2025 | 12-09-2025 | 99.5% | 96% | 99.33% | 0% | 98.12% | 0% | 92% | 0% | 98.75% | 90% | 98% | 88% | |
| 11020 | RS Mitra Siaga Tarub | 11 | 2025 | 12-03-2025 | 96.72% | 100% | 100% | 100% | 98.94% | 0% | 45.86% | 100% | 89% | 55.56% | 100% | 100% | |
| 11021 | RS Islam Tunas Harapan | 11 | 2025 | 12-08-2025 | 93.81% | 97% | 100% | 100% | 93.88% | 0% | 89.22% | 100% | 80.89% | 100% | 100% | 0% | |
| 11022 | RS Umum Daerah Rengasdengklok | 11 | 2025 | 12-03-2025 | 40% | 23% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 50% | 0% | |
| 11023 | RS Bhayangkara Blora | 11 | 2025 | 11-12-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 11024 | RS Jiwa Sudiyanto | 11 | 2025 | 12-08-2025 | 95.52% | 92% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 11025 | RS Umum Daerah Eka Candrarini | 11 | 2025 | 12-04-2025 | 99.13% | 95% | 100% | 100% | 100% | 0% | 94.47% | 100% | 100% | 0% | 100% | 100% | |
| 11026 | RS Hastien | 11 | 2025 | 12-09-2025 | 98% | 100% | 100% | 100% | 96.88% | 0% | 72.06% | 100% | 100% | 76.69% | 100% | 100% | |
| 11027 | RS Umum Daerah Geneng | 11 | 2025 | 12-08-2025 | 80.49% | 95% | 100% | % | 90.62% | % | 100% | 100% | 97.26% | 88.89% | 96.36% | 100% | |
| 11028 | Rumah Sakit Umum Warmadewa | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 9206% | 0% | 100% | 0% | |
| 11029 | RS Ibu dan Anak Annisa Blora | 11 | 2025 | - | 8599% | 90% | 843% | 100% | 8851% | 0% | 7922% | 100% | 8289% | 90% | 8627% | 9457% | |
| 11030 | RS PMI Prov. Sultra | 11 | 2025 | 12-01-2025 | 92.5% | 90% | 72.73% | 0% | 52.1% | 60% | 34.93% | 45.45% | 75.76% | 90% | 81.82% | 0% | |
| 11031 | RS Mayapada Hospital Nusantara | 11 | 2025 | 12-10-2025 | 66% | 100% | 100% | 0% | 94.29% | 0% | 100% | 100% | 93.68% | 100% | 100% | 100% | |
| 11032 | RS Umum Daerah Bantarangin | 11 | 2025 | 12-06-2025 | 92.86% | 97% | 96.97% | 0% | 93% | 0% | 100% | 100% | 95.77% | 95.05% | 96% | 100% | |
| 11033 | RS Umum Daerah Ir. Soekarno Kab. Brebes | 11 | 2025 | 12-09-2025 | 91.67% | 100% | 100% | 88.89% | 81.73% | 0% | 79.76% | 100% | 100% | 86.32% | 100% | 88.89% | |
| 11034 | RS Khusus Ibu dan Anak Cendana Premier | 11 | 2025 | 12-05-2025 | 90% | 100% | 100% | 0% | 82.61% | 0% | 87.5% | 100% | 93.78% | 0% | 100% | 0% | |
| 11035 | RS Umum Daerah Pontianak Utara | 11 | 2025 | 12-07-2025 | 99% | 100% | 100% | 0% | 100% | 0% | 99.24% | 100% | 99.5% | 100% | 100% | 0% | |
| 11036 | RUMAH SAKIT KHUSUS BEDAH ALODIA AGUNG MEDICAL CENTRE (AAMC) | 11 | 2025 | 12-04-2025 | 93% | 81% | 100% | 0% | 91.3% | 41.67% | 90.38% | 100% | 100% | 95.18% | 100% | 0% | |
| 11037 | RS Umum Harifa | 11 | 2025 | 12-10-2025 | 90% | 88% | 91.67% | 100% | 90% | 0% | 100% | 100% | 86.54% | 0% | 100% | 0% | |
| 11038 | RS Ibu dan Anak Nuzula | 11 | 2025 | 12-02-2025 | 100% | 100% | 100% | 100% | 97.78% | 100% | 98.87% | 100% | 100% | 100% | 100% | 100% | |
| 11039 | RS Umum Daerah Kutaringin | 11 | 2025 | 12-06-2025 | 85% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | |
| 11040 | RS Ibu dan Anak Adi Guna | 11 | 2025 | 12-10-2025 | 77.5% | 78% | 100% | 0% | 86.13% | 0% | 100% | 100% | 0% | 50% | 100% | 100% | |
| 11041 | RS Hermina Pasuruan | 11 | 2025 | 12-10-2025 | 87.39% | 100% | 100% | 0% | 80.1% | 0% | 38.1% | 100% | 0% | 0% | 100% | 0% | |
| 11042 | RS Umum Daerah Samin Surosentiko Randublatung | 11 | 2025 | 12-08-2025 | 95% | 100% | 100% | 0% | 84% | 100% | 80% | 98.36% | 92% | 80% | 100% | 0% | |
| 11043 | RS Pratama Reo | 11 | 2025 | 12-02-2025 | 90% | 95% | 100% | 0% | 97.65% | 0% | 100% | 100% | 100% | 90% | 100% | 0% | |
| 11044 | RS Qona'ah | 11 | 2025 | 12-05-2025 | 91.5% | 100% | 100% | 100% | 90.91% | 0% | 88.89% | 100% | 89.76% | 87.5% | 100% | 100% | |
| 11045 | RS Umum Daerah Tigaraksa | 11 | 2025 | 12-04-2025 | 83.74% | 100% | 100% | % | 89.49% | 0% | 100% | 100% | 99.39% | 89.65% | 100% | 100% | |
| 11046 | RSI MUHAMMADIYAH 2 KENDAL | 11 | 2025 | 12-08-2025 | 88% | 100% | 100% | 0% | 86.36% | 0% | 81.25% | 100% | 86.89% | 100% | 100% | 100% | |
| 11047 | RS Mitra Keluarga Grand Wisata | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | % | 100% | 0% | 92.52% | 100% | 100% | 100% | 100% | 100% | |
| 11048 | Rumah Sakit Mitra Plumbon Subang | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 0% | 98.89% | 0% | 89% | 100% | 100% | 100% | 100% | 100% | |
| 11049 | RS Umum Sa'adah | 11 | 2025 | 12-08-2025 | 98.99% | 98% | 100% | 0% | 100% | 0% | 51.12% | 100% | 100% | 42.86% | 99.76% | 0% | |
| 11050 | Rumkital Rahadi Osman | 11 | 2025 | 12-02-2025 | 95% | 100% | 100% | % | 8889% | % | 100% | 100% | 8889% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.