Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 11101 | RS Umum Daerah Kota Manado | 11 | 2025 | 12-10-2025 | 92% | 97% | 100% | 0% | 84.57% | 0% | 93.94% | 100% | 93.09% | 83.33% | 100% | 83.33% | |
| 11102 | RS Ibu dan Anak Pondok Jati | 11 | 2025 | 12-10-2025 | 99.58% | 100% | 100% | 0% | 84.38% | 0% | 95.92% | 100% | 99.89% | 0% | 100% | 100% | |
| 11103 | RS Umum PKU dr. Soemowidagdo Boyolali | 11 | 2025 | 12-09-2025 | 88% | 100% | 100% | 0% | 98.67% | 0% | 100% | 100% | 80.65% | 100% | 100% | 0% | |
| 11104 | Rumah Sakit Umum Djuansih Majalengka | 11 | 2025 | 12-07-2025 | 92.03% | 93% | 100% | 0% | 86.93% | 0% | 71.62% | 100% | 100% | 100% | 100% | 100% | |
| 11105 | RS NU Permata | 11 | 2025 | 12-05-2025 | 97.05% | 98% | 100% | 14.29% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | |
| 11106 | RS Eka Hospital Depok | 11 | 2025 | 12-03-2025 | 92.68% | 99% | 100% | 0% | 94.39% | 4.08% | 82.16% | 100% | 100% | 100% | 100% | 100% | |
| 11107 | RS PKU Muhammadiyah Unismuh Makassar | 11 | 2025 | 12-10-2025 | 99.8% | 97% | 100% | 0% | 74.93% | 0% | 71.41% | 100% | 76.65% | 74% | 100% | 100% | |
| 11108 | RS Ibu dan Anak Bali Royal (Bros Ina) | 11 | 2025 | 12-02-2025 | 96.95% | 100% | 100% | 0% | 92.71% | 0% | 82.95% | 100% | 0% | 0% | 100% | 100% | |
| 11109 | RS Umum Daerah Galesong Kabupaten Takalar | 11 | 2025 | 12-09-2025 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 11110 | Rumah Sakit Sumber Kasih Lemahabang | 11 | 2025 | 12-10-2025 | 95% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 9487% | 0% | |
| 11111 | RS Paramedika | 11 | 2025 | - | 100% | 100% | 100% | 1667% | 6667% | 0% | 8222% | 0% | 100% | 0% | 0% | 0% | |
| 11112 | RS Hermina PIK Dua | 11 | 2025 | 12-09-2025 | 91% | 100% | 100% | 100% | 100% | 0% | 83.97% | 0% | 0% | 100% | 100% | 100% | |
| 11113 | RS Jantung dan Pembuluh Darah Tasikmalaya | 11 | 2025 | 12-08-2025 | 97.03% | 98% | 100% | 100% | 50.24% | 6.45% | 47.45% | 100% | 95.3% | 96.59% | 98.8% | 100% | |
| 11114 | RS Umum Daerah Ar Rozy | 11 | 2025 | 12-08-2025 | 80.11% | 79% | 98.42% | % | 70.14% | 61.9% | 90.38% | 100% | 94.04% | 100% | 100% | 25% | |
| 11115 | RSUD H. Andi Makkarodda | 11 | 2025 | 12-10-2025 | 96.41% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 11116 | Rumah Sakit Umum D Pratama Kabupaten Gowa | 11 | 2025 | 12-10-2025 | 96.33% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 11117 | RSIA MPH PURBALINGGA | 11 | 2025 | 12-03-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 11118 | RS Umum Daerah Talaga | 11 | 2025 | 12-04-2025 | 97% | 100% | 88% | % | 83.98% | % | 100% | 100% | 90.99% | 100% | 100% | 100% | |
| 11119 | RS Citra Arafiq Serang | 11 | 2025 | 12-04-2025 | 83.61% | 83% | 89.99% | 0% | 85.03% | 100% | 78.74% | 100% | 83.09% | 0% | 95.11% | 98.91% | |
| 11120 | RS Umum Daerah Gresik Sehati | 11 | 2025 | 12-08-2025 | 100% | 100% | 86.11% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 11121 | RS Bali International Hospital | 11 | 2025 | 12-07-2025 | 99.29% | 100% | 100% | 100% | 90.89% | 0% | 81.37% | 100% | 99.94% | 100% | 100% | 100% | |
| 11122 | RS Pratama Mayapuria | 11 | 2025 | 12-08-2025 | 90.41% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | |
| 11123 | RS CItra Arafiq Bekasi | 11 | 2025 | 12-09-2025 | 89.02% | 91% | 83.35% | 100% | 46.99% | 0% | 82.12% | 100% | 100% | 68.14% | 88.06% | 77.78% | |
| 11124 | Rumah Sakit Umum Daerah Dewi Sartika | 11 | 2025 | 12-03-2025 | 87% | 97% | 100% | 0% | 100% | 0% | 0% | 0% | 91.07% | 0% | 0% | 0% | 0 |
| 11125 | Rumah Sakit Mata Daerah Soepardjo Roestam | 11 | 2025 | 12-08-2025 | 99.52% | 100% | 100% | 0% | 86.79% | 0% | 100% | 100% | 95.68% | 100% | 100% | 100% | |
| 11126 | RUMAH SAKIT GIGI DAN MULUT UNIVERSITAS BRAWIJAYA | 11 | 2025 | - | 100% | 98% | 100% | 0% | 6604% | 0% | 0% | 0% | 100% | 100% | 0% | 60% | |
| 11127 | RS Umum Darmayu Madiun | 11 | 2025 | 12-07-2025 | 95.79% | 96% | 100% | 100% | 74.79% | 0.72% | 96.79% | 100% | 96% | 100% | 99.3% | 100% | |
| 11128 | RS Andalucia | 11 | 2025 | 12-07-2025 | 90% | 100% | 100% | % | 63.98% | 0% | 34% | 0% | 100% | 0% | 100% | 100% | |
| 11129 | RS Umum Daerah Pratama Kota Bitung | 11 | 2025 | 12-09-2025 | 95% | 100% | 100% | 0% | 90.74% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 11130 | RS Umum Daerah Kelas D Pratama Bulu Paccing Bikeru | 11 | 2025 | 12-10-2025 | 87.02% | 94% | 99.17% | 0% | 93.43% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 11131 | RS Sedayu General Hospital | 11 | 2025 | 12-03-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | |
| 11132 | RS Cepoko | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 93.02% | 2.63% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 11133 | RS Ibu dan Anak Permata Hati Lombok Timur | 11 | 2025 | 12-08-2025 | 97.5% | 100% | 100% | 100% | 88.34% | 0% | 82.21% | 100% | 95% | 87.69% | 100% | 100% | |
| 11134 | RS. Mitra Keluarga Pamulang | 11 | 2025 | 12-09-2025 | 98.58% | 100% | 100% | % | 91% | 2.44% | 96.75% | 100% | 100% | 0% | 100% | 100% | |
| 11135 | RS Sukma Wijaya | 11 | 2025 | 12-09-2025 | 86.5% | 100% | 100% | 100% | 80% | 2.5% | 79.43% | 100% | 85.14% | 85.71% | 100% | 100% | |
| 11136 | RS Kelas D Pratama Tanjung Keramat | 11 | 2025 | 12-04-2025 | 94.33% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 100% | 0% | |
| 11137 | RS Sekar Laras | 11 | 2025 | 12-06-2025 | 97% | 100% | 100% | 100% | 82.69% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | |
| 11138 | RS Umum Bintauna | 11 | 2025 | 12-10-2025 | 85.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 83.03% | 0% | 100% | 100% | |
| 11139 | RS Khusus Jantung dan Pembuluh Darah Melinda Cardio Vascular Center | 11 | 2025 | 12-08-2025 | 93% | 100% | 100% | 0% | 96.34% | 0% | 80.95% | 100% | 0% | 92% | 100% | 100% | |
| 11140 | RS Umum Cahaya Medika | 11 | 2025 | 12-09-2025 | 93% | 92% | 98.44% | 100% | 100% | 0% | 92.73% | 100% | 96% | 0% | 90.91% | 0% | |
| 11141 | RS Adinda Medical Centre | 11 | 2025 | 12-09-2025 | 97.53% | 100% | 100% | 100% | 60% | 5.26% | 71.26% | 100% | 94.03% | 83.33% | 100% | 100% | |
| 11142 | RSU Tumpaan Medical Center | 11 | 2025 | 12-04-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 11143 | RS Permata Utama | 11 | 2025 | 12-09-2025 | 75% | 90% | 100% | 0% | 6744% | 0% | 7361% | 100% | 3535% | 7273% | 100% | 100% | |
| 11144 | RS PKU Muhammadiyah Sleman | 11 | 2025 | 12-10-2025 | 98.71% | 100% | 100% | 0% | 81.7% | 0.99% | 81.38% | 0% | 89.45% | 0% | 90.54% | 0% | |
| 11145 | RS Ibu dan Anak Mitra Ananda | 11 | 2025 | - | 96.5% | 87% | 100% | 100% | 88.83% | 0% | 100% | 100% | 82.04% | 81.25% | 100% | 100% | |
| 11146 | RS Mata JEC ORBITA @Makassar | 11 | 2025 | 12-09-2025 | 85.6% | 100% | 100% | % | 86.02% | 5.48% | 100% | 0% | 0% | 100% | 100% | 100% | |
| 11147 | RS Mitra Plumbon Patrol | 11 | 2025 | 12-10-2025 | 98.04% | 100% | 100% | 100% | 67.81% | 19.77% | 88.69% | 100% | 83.56% | 83.33% | 100% | 100% | |
| 11148 | RS Umum Daerah Sultan H. Mudaffar Sjah | 11 | 2025 | 01-08-2026 | 9103% | 81% | 7692% | % | 96% | % | 100% | 100% | 86% | 100% | 100% | 0% | 0 |
| 11149 | RS Tk. IV Sultan Abdul Kahir II Bima | 11 | 2025 | 01-01-1970 | 88% | 93% | 93% | % | 89.66% | 27.59% | 88.64% | 90% | 88.37% | 89.77% | 88% | 90.67% | 0 |
| 11150 | RS Dika Husada | 11 | 2025 | 12-09-2025 | 91% | 100% | 98.8% | % | 100% | % | 100% | 0% | 68.44% | 100% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.