Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 11151 | RS Keluarga Sehat III Semarang | 11 | 2025 | 12-09-2025 | 99.42% | 100% | 100% | 100% | 89.85% | 0% | 94.15% | 100% | 88.1% | 100% | 100% | 100% | |
| 11152 | RS Ibu dan Anak Bunda Denpasar | 11 | 2025 | 12-10-2025 | 91.09% | 100% | 100% | 0% | 88.29% | 12.5% | 71.03% | 100% | 41.94% | 100% | 100% | 100% | |
| 11153 | BAMBANG SHITA HOSPITAL | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | % | 100% | % | 100% | 0% | 85.9% | 0% | 100% | 0% | |
| 11154 | RS Ubaya | 11 | 2025 | 12-10-2025 | 84.26% | 99% | 100% | 100% | 77.05% | 1.6% | 85.88% | 100% | 100% | 100% | 100% | 100% | |
| 11155 | Rumah Sakit Prof. Dr. Josef Tuda Tombatu | 11 | 2025 | 12-09-2025 | 100% | 100% | 91.27% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 89.36% | 100% | |
| 11156 | RS Umum Mayapada Hospital Bandung | 11 | 2025 | 12-10-2025 | 81.19% | 97% | 100% | 0% | 82.71% | 3.59% | 71.63% | 100% | 99.94% | 100% | 100% | 100% | |
| 11157 | RS Pratama Sebuku | 11 | 2025 | 12-04-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | |
| 11158 | RS Mata KMU Lamongan | 11 | 2025 | 12-10-2025 | 93.96% | 92% | 94.44% | % | 93.82% | 2.78% | 0% | 83.33% | 91.67% | 0% | 0% | 100% | |
| 11159 | RS Samsoe Hidajat | 11 | 2025 | 12-08-2025 | 96.83% | 97% | 100% | 0% | 92.43% | 0% | 53.37% | 100% | 92.61% | 0% | 100% | 86.67% | |
| 11160 | RS TNI AD Tk. IV Timika | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 11161 | RS Islam Gunungkidul | 11 | 2025 | 12-10-2025 | 90.98% | 100% | 100% | 100% | 90.55% | 0% | 88.36% | 100% | 85.5% | 89.35% | 100% | 100% | |
| 11162 | RS Umum Daerah Benda | 11 | 2025 | 12-06-2025 | 84% | 96% | 100% | 0% | 95.06% | 0% | 95.35% | 100% | 98.2% | 92.98% | 97.67% | 100% | |
| 11163 | RS Mangesti Rahayu | 11 | 2025 | 12-10-2025 | 100% | 100% | 99.33% | 0% | 64.43% | 0% | 98.45% | 100% | 100% | 100% | 100% | 0% | |
| 11164 | RS Mulya Medika | 11 | 2025 | 12-10-2025 | 9397% | 100% | 100% | 0% | 9333% | 27% | 7838% | 100% | 9383% | 100% | 100% | 100% | |
| 11165 | RS Permata Bunda | 11 | 2025 | 12-09-2025 | 92.34% | 82% | 86.11% | 14.29% | 79.97% | 3.17% | 78.65% | 100% | 89.77% | 92.31% | 99.81% | 100% | 85 |
| 11166 | RS Siloam Paal Dua | 11 | 2025 | 12-10-2025 | 87.99% | 100% | 100% | 0% | 100% | 2.03% | 74.85% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11167 | RS Mata Provinsi Sulawesi Utara | 11 | 2025 | 12-04-2025 | 90.52% | 96% | 100% | 0% | 61.3% | 1.51% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11168 | RS Umum Daerah Morowali | 11 | 2025 | 12-10-2025 | 97.5% | 100% | 100% | 100% | 98.76% | 0% | 98.76% | 100% | 99.93% | 100% | 100% | 88% | |
| 11169 | RS Pratama Bilabanggai Buko Selatan | 11 | 2025 | 12-08-2025 | 96.5% | 100% | 100% | 0% | 97.5% | 0% | 100% | 100% | 96.25% | 92.86% | 100% | 100% | |
| 11170 | RS Hermina Balikpapan | 11 | 2025 | 12-04-2025 | 100% | 100% | 100% | 100% | 80% | 4.36% | 78.57% | 100% | 93.87% | 100% | 100% | 100% | 91.25 |
| 11171 | RS Claire Medika | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 100% | 100% | 100% | 100% | |
| 11172 | RS Umum Tingkat IV Lanud Balikpapan | 11 | 2025 | 12-05-2025 | 96.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 94.08% | 100% | 100% | 0% | |
| 11173 | RS Santa Familia | 11 | 2025 | 12-08-2025 | 79% | 83% | 39.34% | 75% | 37.9% | 18.75% | 36.18% | 100% | 93.34% | 71.64% | 61.28% | 80% | |
| 11174 | RS Budi Agung Palu | 11 | 2025 | 12-06-2025 | 95% | 89% | 97.07% | 76.67% | 97.3% | 0% | 77.12% | 67.5% | 67.56% | 0% | 55.33% | 0% | |
| 11175 | RS Advent Manado | 11 | 2025 | 12-09-2025 | 98.17% | 100% | 99.95% | 0% | 76.7% | 36.11% | 84.2% | 100% | 100% | 80% | 100% | 100% | |
| 11176 | RS Umum Daerah ODSK | 11 | 2025 | 12-09-2025 | 98.47% | 99% | 100% | 0% | 92.01% | 1.64% | 76.16% | 100% | 98.02% | 90.21% | 100% | 100% | |
| 11177 | RS Umum Daerah Ratu Aji Putri Botung | 11 | 2025 | 01-01-1970 | 76% | 85% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 87.5% | 0% | |
| 11178 | RS Umum Daerah Pratama Sendawar | 11 | 2025 | 12-09-2025 | 73.85% | 84% | 100% | % | 71.88% | % | 100% | 0% | 91.41% | 0% | 100% | 0% | |
| 11179 | RS Umum Daerah Beriman | 11 | 2025 | 12-10-2025 | 86.5% | 95% | 99.75% | 50% | 82.81% | 0.61% | 93.63% | 96.55% | 99.5% | 100% | 96.74% | 100% | 0 |
| 11180 | RS Ibu Anak Asih Balikpapan | 11 | 2025 | 01-01-1970 | 98% | 100% | 100% | 100% | 87.93% | 1.67% | 87.77% | 100% | 97.24% | 86.18% | 100% | 90.77% | 91.56 |
| 11181 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 11 | 2025 | 12-10-2025 | 89.85% | 91% | 100% | 50% | 30.24% | 0% | 99.61% | 100% | 95.4% | 100% | 100% | 0% | 70.2 |
| 11182 | RS Umum Daerah Luwuk | 11 | 2025 | 12-05-2025 | 37.41% | 95% | 99.91% | 100% | 70.73% | 0% | 95.45% | 100% | 78.73% | 100% | 91.76% | 100% | 0 |
| 11183 | RS Umum Daerah Kabupaten Nunukan | 11 | 2025 | 12-07-2025 | 71.08% | 89% | 100% | 62.5% | 100% | 8.08% | 91.5% | 100% | 99.99% | 100% | 100% | 100% | 84.19 |
| 11184 | RS Umum Siloam Hospital Manado | 11 | 2025 | 12-09-2025 | 94.32% | 100% | 100% | 0% | 62.43% | 0.87% | 67.13% | 100% | 100% | 69.7% | 100% | 100% | 0 |
| 11185 | RS Khusus Mata SMEC Balikpapan | 11 | 2025 | 12-01-2025 | 98.5% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 11186 | RS Umum Daerah Undata Palu | 11 | 2025 | 12-10-2025 | 97.98% | 99% | 100% | 0% | 63.08% | 0% | 96.14% | 99.53% | 93.2% | 100% | 95.91% | 100% | 81.39 |
| 11187 | RS Pratama dr. Abdul Chalik Masulili | 11 | 2025 | 12-05-2025 | 100% | 100% | 100% | % | 96.43% | % | 84.55% | 0% | 100% | 0% | 100% | 0% | |
| 11188 | RS Ibu dan Anak Tinatapura | 11 | 2025 | 12-07-2025 | 98% | 100% | 100% | 100% | 98.06% | 0% | 97.67% | 100% | 96.87% | 75% | 100% | 100% | |
| 11189 | RS Ibu dan Anak Kirana Manado | 11 | 2025 | 12-03-2025 | 100% | 100% | 100% | 100% | 93.75% | 0% | 92.67% | 100% | 92% | 88% | 100% | 100% | |
| 11190 | RS Umum Manado Medical Center | 11 | 2025 | 12-03-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 78.38% | 100% | 100% | 100% | |
| 11191 | RS Pertamina Balikpapan | 11 | 2025 | 12-04-2025 | 96.46% | 99% | 100% | 0% | 94.17% | 0% | 86.36% | 100% | 95.14% | 88.89% | 100% | 100% | |
| 11192 | RS Monompia | 11 | 2025 | 12-10-2025 | 87.96% | 98% | 44.71% | 0% | 33.16% | 0% | 95.71% | 100% | 96.03% | 0% | 16.67% | 100% | |
| 11193 | RS Tk. II Dr. R. Hardjanto | 11 | 2025 | 11-11-2025 | 88.08% | 99% | 100% | 100% | 94.68% | 0% | 95.43% | 100% | 85.37% | 95.65% | 100% | 100% | 0 |
| 11194 | RS Umum Daerah Dayaku Raja | 11 | 2025 | 12-03-2025 | 91.12% | 97% | 100% | 33.33% | 78.19% | 29.66% | 89.97% | 100% | 93.78% | 98.15% | 100% | 0% | |
| 11195 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 11 | 2025 | 12-10-2025 | 88.89% | 99% | 100% | 100% | 87.9% | 4% | 84.88% | 100% | 83.69% | 72.09% | 100% | 100% | |
| 11196 | RS Umum Daerah Kota Kotamobagu | 11 | 2025 | 12-08-2025 | 85.34% | 98% | 100% | 0% | 50% | 83.64% | 97.66% | 100% | 97.06% | 100% | 97.77% | 0% | |
| 11197 | RS Umum Anutapura Palu | 11 | 2025 | 12-10-2025 | 91.93% | 100% | 100% | 0% | 58.08% | 10.64% | 99.94% | 100% | 85.77% | 100% | 95.52% | 100% | |
| 11198 | RS Gunung Maria | 11 | 2025 | 12-10-2025 | 85.5% | 99% | 100% | 0% | 0% | 0% | 88.68% | 98.36% | 99.75% | 0% | 100% | 100% | |
| 11199 | RS Restu Ibu | 11 | 2025 | 12-08-2025 | 85.5% | 85% | 100% | 60% | 90.37% | 6.42% | 88.75% | 98% | 0% | 0% | 100% | 100% | |
| 11200 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 11 | 2025 | 12-09-2025 | 85.13% | 94% | 99.84% | 100% | 84.44% | 4.13% | 69.13% | 97.76% | 99.2% | 87.59% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.