Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 11201 | RS Bethesda GMIM Tomohon | 11 | 2025 | 12-10-2025 | 96.07% | 98% | 97.47% | 0% | 68.8% | 0% | 96.13% | 100% | 85.22% | 100% | 98.25% | 100% | |
| 11202 | RS Umum Daerah Banggai | 11 | 2025 | 12-08-2025 | 90% | 90% | 100% | 100% | 100% | 3.12% | 100% | 100% | 91.56% | 98% | 100% | 100% | |
| 11203 | RS Ibu dan Anak Sayang Ibu | 11 | 2025 | 12-08-2025 | 98% | 100% | 100% | 100% | 100% | 0% | 68.92% | 100% | 81.58% | 95% | 100% | 100% | 95.91 |
| 11204 | RS Siloam Hospitals Balikpapan | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 100% | 63.79% | 2.31% | 85.54% | 100% | 87.76% | 100% | 100% | 100% | |
| 11205 | Rumkital dr. Wahyu Slamet Bitung | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 11206 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 11 | 2025 | 12-08-2025 | 97.9% | 100% | 100% | 100% | 100% | 3.1% | 89.93% | 100% | 99.43% | 89.29% | 100% | 100% | |
| 11207 | RS Woodward | 11 | 2025 | 12-09-2025 | 92.12% | 100% | 100% | 0% | 80.14% | 3.4% | 96.55% | 100% | 88.96% | 80% | 100% | 94.12% | |
| 11208 | RS Bhayangkara Balikpapan | 11 | 2025 | 12-09-2025 | 97% | 100% | 100% | 100% | 97.5% | 0% | 97% | 100% | 96% | 90% | 100% | 100% | |
| 11209 | RS Budi Mulia Bitung | 11 | 2025 | 12-05-2025 | 87.67% | 100% | 91.84% | 76.92% | 82.79% | 18.75% | 84.49% | 100% | 100% | 60% | 98.31% | 100% | |
| 11210 | RS Medika Utama Permata | 11 | 2025 | 12-08-2025 | 90.89% | 91% | 100% | 100% | 100% | 0% | 96.43% | 100% | 95.7% | 95.4% | 0% | 0% | |
| 11211 | RS Gigi dan Mulut Universitas Sam Ratulangi | 11 | 2025 | 12-09-2025 | 96.12% | 100% | 94.32% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 11212 | RS Umum Daerah Aji Muhammad Parikesit | 11 | 2025 | 12-09-2025 | 81.92% | 98% | 100% | 100% | 60.7% | 3.51% | 86.62% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 11213 | RS Nawacita Datah Dave | 11 | 2025 | 12-03-2025 | 99% | 100% | 100% | 0% | 86.67% | 0% | 93.33% | 100% | 100% | 0% | 100% | 100% | |
| 11214 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 11 | 2025 | 12-01-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | |
| 11215 | RS Umum Daerah Madani Palu | 11 | 2025 | 12-08-2025 | 79.58% | 95% | 100% | 100% | 96.1% | 1.27% | 97.51% | 100% | 88.77% | 100% | 100% | 0% | 0 |
| 11216 | RS Hermina Manado | 11 | 2025 | 01-01-1970 | 91.5% | 100% | 100% | 100% | 63.16% | 36.36% | 74.07% | 100% | 99.98% | 75% | 100% | 100% | 83.79 |
| 11217 | RS Umum Balikpapan Baru | 11 | 2025 | 12-08-2025 | 87% | 100% | 100% | 100% | 83.33% | 3.57% | 80% | 100% | 93.33% | 100% | 100% | 100% | 100 |
| 11218 | RS Umum Daerah Anugerah | 11 | 2025 | 12-08-2025 | 90.63% | 100% | 100% | 0% | 67.72% | 21.43% | 96.01% | 94.44% | 100% | 88.92% | 100% | 100% | 93.44 |
| 11219 | RS Siloam GMIM Sonder | 11 | 2025 | 12-09-2025 | 87.16% | 89% | 96.03% | 0% | 85.41% | 0% | 99.07% | 100% | 95.69% | 100% | 98.01% | 100% | |
| 11220 | RS LNG Badak | 11 | 2025 | 12-10-2025 | 88.15% | 99% | 100% | 0% | 83.58% | 0% | 57.17% | 100% | 80.31% | 100% | 100% | 0% | |
| 11221 | RS Hermana | 11 | 2025 | 12-09-2025 | 86% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | |
| 11222 | RS Pertamina Tarakan | 11 | 2025 | 12-09-2025 | 95.75% | 100% | 100% | 100% | 99.9% | 0% | 74.5% | 100% | 82.11% | 100% | 100% | 100% | |
| 11223 | RS Budi Setia | 11 | 2025 | 12-03-2025 | 87% | 92% | 100% | 0% | 78.35% | 4.17% | 84% | 100% | 82% | 76.47% | 100% | 100% | |
| 11224 | RS Islam Sultan Agung Banjarbaru | 11 | 2025 | 11-11-2025 | 94.78% | 95% | 99.65% | 88.89% | 86.02% | 5.39% | 53.41% | 0% | 88.88% | 92.11% | 100% | 50% | 0 |
| 11225 | RS Tonsea | 11 | 2025 | 12-07-2025 | 97.5% | 99% | 100% | 100% | 95.8% | 0% | 59.2% | 100% | 100% | 100% | 100% | 100% | |
| 11226 | RS Pratama Langap | 11 | 2025 | 12-04-2025 | 90% | 90% | 92.59% | % | 97.73% | % | 80% | 0% | 98.04% | 85.71% | 90% | 0% | |
| 11227 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 11 | 2025 | 12-10-2025 | 85% | 85% | 100% | 100% | 50% | 0% | 98.48% | 100% | 98.53% | 100% | 86.7% | 100% | |
| 11228 | RS Umum Noongan | 11 | 2025 | 12-09-2025 | 96% | 96% | 98.69% | 0% | 86.99% | 0% | 90.79% | 100% | 99.95% | 100% | 99.76% | 100% | |
| 11229 | RS Dr. J. H. Awaloei | 11 | 2025 | 12-03-2025 | 89.01% | 92% | 100% | 100% | 28.5% | 2.42% | 86.88% | 100% | 97.12% | 100% | 100% | 100% | |
| 11230 | RS Umum Daerah dr.H. Jusuf SK | 11 | 2025 | 01-01-1970 | 89.46% | 82% | 95.24% | 25% | 8.46% | 19.89% | 50.5% | 100% | 100% | 0% | 98.86% | 100% | 0 |
| 11231 | RS Daerah Liun Kendage | 11 | 2025 | 12-09-2025 | 90.17% | 98% | 99.41% | 100% | 92.73% | 0% | 98.93% | 100% | 99.88% | 97.4% | 100% | 100% | |
| 11232 | RS Ibu dan Anak Jimmy Medika Borneo | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | 100% | 76% | 15.56% | 93.07% | 0% | 98.24% | 100% | 100% | 100% | |
| 11233 | RS Umum Tadulako Palu | 11 | 2025 | 12-08-2025 | 85% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 11234 | RS Umum Liung Paduli | 11 | 2025 | 12-08-2025 | 99.72% | 100% | 100% | % | 100% | % | 100% | 0% | 97.87% | 0% | 100% | 0% | |
| 11235 | RS AL Ilyas Tarakan | 11 | 2025 | 01-09-2026 | 95% | 100% | 100% | 0% | 90% | 0% | 81.25% | 100% | 85% | 85% | 100% | 100% | 0 |
| 11236 | RS Umum Daerah Akhmad Berahim | 11 | 2025 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 11237 | RS Pratama Long Ampung | 11 | 2025 | 12-07-2025 | 96% | 100% | 100% | 0% | 91.3% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | |
| 11238 | RS Pratama Sebatik | 11 | 2025 | 12-11-2025 | 88.56% | 100% | 96.46% | 0% | 100% | 0% | 100% | 100% | 100% | 58.82% | 70% | 100% | 90.7 |
| 11239 | RS Umum Nirwana | 11 | 2025 | 12-06-2025 | 98% | 100% | 100% | 100% | 90% | 0% | 78.5% | 100% | 98% | 88% | 100% | 90% | |
| 11240 | RS Islam Bontang | 11 | 2025 | 12-09-2025 | 89.5% | 100% | 100% | 100% | 82.5% | 0% | 80.23% | 100% | 97.06% | 100% | 100% | 100% | |
| 11241 | RS Ibu dan Anak Yasira | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 50% | 100% | 99.17% | 100% | 100% | 100% | 40% | 100% | 0% | 0 |
| 11242 | RS Umum Kota Tarakan | 11 | 2025 | 12-09-2025 | 97.05% | 100% | 89.51% | 0% | 62.45% | 45.83% | 90.4% | 100% | 100% | 95.45% | 100% | 100% | |
| 11243 | RS Bhayangkara Tarakan | 11 | 2025 | 12-10-2025 | 84.5% | 95% | 100% | 0% | 60.78% | 0% | 67.29% | 100% | 100% | 94.95% | 100% | 0% | 82.83 |
| 11244 | RS Pratama Jampea | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | |
| 11245 | RS Umum Carsa Tarakan | 11 | 2025 | 12-09-2025 | 70.33% | 73% | 91.12% | 0% | 75.63% | 0% | 94.33% | 100% | 100% | 70.24% | 91.43% | 100% | |
| 11246 | RS Umum Daerah H.A. Sulthan Daeng Radja | 11 | 2025 | 12-10-2025 | 86.51% | 95% | 100% | 100% | 65.62% | 1.57% | 98.44% | 100% | 86.67% | 100% | 100% | 100% | 0 |
| 11247 | RS Umum Datoe Binangkang | 11 | 2025 | 12-09-2025 | 90.49% | 100% | 100% | 0% | 90.54% | 0% | 96.32% | 100% | 93.19% | 75% | 100% | 100% | |
| 11248 | RS Umum Daerah Taman Husada Bontang | 11 | 2025 | 12-09-2025 | 100% | 100% | 97.81% | 0% | 62.19% | 3.27% | 95.67% | 99.56% | 97.51% | 100% | 100% | 100% | |
| 11249 | RS Kinapit | 11 | 2025 | 12-06-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | |
| 11250 | RS Umum Permata Husada Banjarbaru | 11 | 2025 | 12-06-2025 | 90.38% | 91% | 100% | 27.27% | 80.94% | 0% | 64.52% | 100% | 100% | 100% | 90% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.