Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110851 | RS EMC Alam Sutera | 4 | 2022 | - | 86.62% | 100% | 99.41% | 0% | 90.89% | 28.57% | 59.61% | 99.17% | 98.38% | 100% | 96.74% | 100% | 84.71 |
| 110852 | RS Permata Hati | 4 | 2022 | - | 85.71% | 99% | 100% | 85.71% | 97.56% | 0% | 97.78% | 94.12% | 100% | 100% | 100% | 100% | 0 |
| 110853 | RS Ibu dan Anak Permata Ibunda | 4 | 2022 | - | 79.78% | 62% | 60% | 20% | 0% | 0% | 72.73% | 0.86% | 0% | 0% | 62.11% | 0% | 0 |
| 110854 | RS Umum Daerah Dr. Soedono Madiun | 4 | 2022 | - | 86.39% | 100% | 100% | 40% | 96.33% | 0.34% | 95.9% | 91.61% | 86.69% | 0% | 100% | 100% | 89.62 |
| 110855 | RS Islam Hasanah Muhammadiyah | 4 | 2022 | - | 97.45% | 97% | 99.67% | 0% | 77.83% | 0% | 21.1% | 100% | 98% | 0% | 100% | 100% | 0 |
| 110856 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 4 | 2022 | - | 65.29% | 83% | 100% | 0% | 68.28% | 1.5% | 100% | 100% | 80.41% | 100% | 100% | 100% | 86.04 |
| 110857 | Metro Hospitals Cikupa | 4 | 2022 | - | 96.61% | 95% | 100% | 0% | 81.79% | 0% | 78.08% | 100% | 98.03% | 51.59% | 100% | 100% | 77 |
| 110858 | RS Umum Daerah Berkah Pandeglang | 4 | 2022 | - | 87% | 87% | 100% | 100% | 85.35% | 0% | 100% | 100% | 90.5% | 83% | 100% | 100% | 0 |
| 110859 | RS Ibu dan Anak Tiara | 4 | 2022 | - | 94.72% | 100% | 100% | 100% | 89.81% | 0% | 82.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110860 | RS Ibu dan Anak Bunda Sejahtera | 4 | 2022 | - | 99.26% | 100% | 100% | 39.47% | 88.81% | 0% | 74.83% | 100% | 96.55% | 90.48% | 100% | 100% | 93 |
| 110861 | RS Suci Paramita | 4 | 2022 | - | 88% | 89% | 100% | 85.71% | 90% | 0% | 88.24% | 100% | 89.55% | 0% | 100% | 100% | 0 |
| 110862 | RS Umum Daerah Balaraja | 4 | 2022 | - | 80.33% | 92% | 100% | 100% | 59.23% | 2% | 100% | 100% | 82.58% | 76% | 100% | 100% | 0 |
| 110863 | RS Ciputra | 4 | 2022 | - | 79.41% | 100% | 93.75% | 100% | 71.98% | 8.16% | 70% | 100% | 100% | 93.4% | 93.75% | 100% | 90 |
| 110864 | RS Umum Daerah Bantar Gebang | 4 | 2022 | - | 80.9% | 91% | 98.92% | 0% | 97.46% | 9.09% | 70.83% | 100% | 86.67% | 0% | 9.09% | 0% | 0 |
| 110865 | RS Umum Immanuel Bandung | 4 | 2022 | - | 87.3% | 82% | 100% | 0% | 90.35% | 1.14% | 75.35% | 100% | 91.84% | 70% | 100% | 0% | 0 |
| 110866 | RS Umum Holistic Purwakarta | 4 | 2022 | - | 95% | 90% | 98.82% | 0% | 79.26% | 0% | 82.39% | 100% | 82.98% | 80% | 96.43% | 83.33% | 81 |
| 110867 | Siloam Hospitals Lippo Cikarang | 4 | 2022 | - | 89.78% | 92% | 99.25% | 94.44% | 80.01% | 4.97% | 66.67% | 100% | 94.88% | 89.47% | 100% | 100% | 97.3 |
| 110868 | RS Umum Mitra Keluarga Bekasi | 4 | 2022 | - | 96.98% | 100% | 100% | 0% | 55.48% | 0% | 100% | 100% | 100% | 0% | 99.93% | 100% | 82.26 |
| 110869 | RS Umum Taman Harapan Baru | 4 | 2022 | - | 67% | 100% | 0% | 23.68% | 100% | 0% | 60.39% | 100% | 82.6% | 0% | 100% | 100% | 0 |
| 110870 | RS Umum Ridhoka Salma | 4 | 2022 | - | 75.92% | 70% | 98.75% | 97.83% | 70.18% | 0% | 68.95% | 100% | 75% | 60% | 97.32% | 94.74% | 0 |
| 110871 | RS Ibu dan Anak Kartini | 4 | 2022 | - | 94.22% | 99% | 97.33% | 94.44% | 98.98% | 4.92% | 96.82% | 95.35% | 98.74% | 96.82% | 95.95% | 92.81% | 96 |
| 110872 | RS Umum Amira | 4 | 2022 | - | 82.5% | 89% | 88.15% | 100% | 71.88% | 3.08% | 81.25% | 86.84% | 75% | 0% | 79.17% | 81.25% | 79 |
| 110873 | RSU Bhayangkara Tk. II Sartika Asih | 4 | 2022 | - | 81.98% | 85% | 100% | 0% | 43.93% | 0% | 98.66% | 100% | 55.09% | 0% | 100% | 100% | 77.92 |
| 110874 | RS Umum Proklamasi | 4 | 2022 | - | 85.5% | 100% | 90.48% | 0% | 83.75% | 0% | 88.64% | 100% | 79.28% | 0% | 96.36% | 100% | 100 |
| 110875 | RS Umum Hermina Bekasi | 4 | 2022 | - | 87% | 98% | 100% | 100% | 91.43% | 0.28% | 93.33% | 100% | 100% | 91.43% | 91.67% | 100% | 96.85 |
| 110876 | RS Umum Harapan Mulia | 4 | 2022 | - | 82.71% | 82% | 98.73% | 99.17% | 83.18% | 2.65% | 56.24% | 100% | 75.27% | 100% | 98.56% | 62.5% | 88.68 |
| 110877 | RS Siloam Sentosa | 4 | 2022 | - | 97.75% | 100% | 91.34% | 0% | 57.77% | 9% | 23.72% | 100% | 89.78% | 68.57% | 92.74% | 100% | 93 |
| 110878 | RS Hermina Metland Cibitung | 4 | 2022 | - | 90.64% | 97% | 100% | 100% | 98.44% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 94.55 |
| 110879 | RS Karisma Cimareme | 4 | 2022 | - | 72% | 90% | 91.67% | 78.79% | 74.58% | 4.64% | 53.69% | 100% | 89.88% | 89.11% | 91.11% | 100% | 97.4 |
| 110880 | RS Umum Santo Yusup | 4 | 2022 | - | 68% | 81% | 75.56% | 0% | 92% | 0% | 91.64% | 99.26% | 97.95% | 68.89% | 91.18% | 0% | 88.76 |
| 110881 | RS Umum Bayukarta | 4 | 2022 | - | 66.28% | 51% | 99.53% | 0% | 83.34% | 15.75% | 61.76% | 64.42% | 100% | 83% | 100% | 100% | 0 |
| 110882 | RSAU dr. M. Salamun | 4 | 2022 | - | 83.54% | 95% | 100% | 100% | 89.14% | 0% | 100% | 95.69% | 94.08% | 85.61% | 100% | 100% | 85.17 |
| 110883 | RS Umum Satria Medika | 4 | 2022 | - | 72.05% | 80% | 100% | 100% | 98.86% | 0% | 71.43% | 100% | 76.15% | 87.88% | 100% | 71.36% | 0 |
| 110884 | RS Siloam Bekasi Timur | 4 | 2022 | - | 90.83% | 92% | 98.44% | 100% | 82.25% | 23.73% | 65.71% | 100% | 100% | 65% | 93.48% | 100% | 98 |
| 110885 | RS Umum Bhakti Kartini | 4 | 2022 | - | 84.93% | 94% | 98.51% | 0% | 100% | 1.18% | 83.58% | 59.26% | 99.99% | 33.33% | 99.87% | 100% | 0 |
| 110886 | RS Umum Juwita | 4 | 2022 | - | 98.55% | 95% | 68.85% | 85.71% | 100% | 0% | 61.17% | 0% | 95.17% | 0% | 98.61% | 0% | 100 |
| 110887 | RS Umum Dewi Sri | 4 | 2022 | - | 75.2% | 97% | 100% | 100% | 79.05% | 2.19% | 75.61% | 77.08% | 66.44% | 100% | 100% | 100% | 0 |
| 110888 | RS Umum Daerah Lembang | 4 | 2022 | - | 84.9% | 96% | 97.84% | 66.67% | 77.29% | 5.68% | 86.59% | 100% | 99.09% | 66.67% | 100% | 100% | 77.59 |
| 110889 | RS Umum Daerah Cililin | 4 | 2022 | - | 99.61% | 80% | 97.96% | 100% | 56% | 0% | 84.98% | 97.18% | 100% | 81.82% | 64.55% | 100% | 0 |
| 110890 | RS Umum Karina Medika | 4 | 2022 | - | 80.12% | 80% | 76.67% | 85.71% | 78.82% | 0% | 88.62% | 90.48% | 90% | 77.5% | 77.5% | 80% | 89 |
| 110891 | RS Umum Vania | 4 | 2022 | - | 90.09% | 98% | 99.97% | 100% | 93.35% | 0% | 65.49% | 100% | 99.94% | 31.25% | 100% | 100% | 96.67 |
| 110892 | RS Primaya Bekasi Utara | 4 | 2022 | - | 92% | 87% | 100% | 0% | 99% | 0.47% | 100% | 86.67% | 100% | 77% | 87% | 100% | 92 |
| 110893 | RS Umum Bhakti Husada II Purwakarta | 4 | 2022 | - | 76.59% | 85% | 100% | 83.33% | 76.45% | 0% | 92.11% | 100% | 78.7% | 71.43% | 86.75% | 100% | 78 |
| 110894 | RS Umum As-Shofwan | 4 | 2022 | - | 96% | 96% | 95% | 100% | 95.45% | 0% | 100% | 100% | 0% | 98% | 100% | 100% | 97 |
| 110895 | RS Umum Karya Husada | 4 | 2022 | - | 95% | 92% | 82.89% | 33.33% | 72.99% | 8.89% | 76.82% | 78.46% | 99.93% | 59.26% | 81.33% | 66.67% | 91 |
| 110896 | RS Umum Mitra Keluarga Bekasi Timur | 4 | 2022 | - | 99.86% | 100% | 100% | 100% | 80.16% | 0% | 86.99% | 100% | 80.85% | 0% | 100% | 100% | 98.3 |
| 110897 | RS Umum Amanda | 4 | 2022 | - | 96.67% | 100% | 100% | 100% | 90.33% | 0% | 96.34% | 100% | 100% | 61.54% | 100% | 0% | 81 |
| 110898 | RS Umum Hermina Grand Wisata | 4 | 2022 | - | 88.35% | 99% | 100% | 100% | 100% | 1.71% | 97.78% | 100% | 100% | 90.91% | 100% | 100% | 99.74 |
| 110899 | RS Primaya | 4 | 2022 | - | 90.75% | 98% | 100% | 0% | 69.5% | 4.81% | 98.24% | 73.17% | 85.82% | 100% | 100% | 100% | 97.26 |
| 110900 | RS Umum Bhayangkara Tk IV Bogor | 4 | 2022 | - | 95% | 100% | 100% | 95% | 95% | 0% | 85.23% | 0% | 83.24% | 90% | 100% | 0% | 83.5 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.