Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110751 | RS Tk. II Dr. Soepraoen | 4 | 2022 | - | 98.5% | 100% | 96% | 0% | 88% | 0% | 96% | 100% | 99% | 0% | 0% | 100% | 0 |
| 110752 | RS Muhammadiyah Babat | 4 | 2022 | - | 69.69% | 94% | 100% | 100% | 89.16% | 5.04% | 79.93% | 96.59% | 99.99% | 86.61% | 100% | 90% | 0 |
| 110753 | RS Umum Randegansari Husada | 4 | 2022 | - | 74.51% | 85% | 88.95% | 83.33% | 80.94% | 5.56% | 84.62% | 86.15% | 73.88% | 75.45% | 77.66% | 100% | 79 |
| 110754 | RS Umum Citra Medika Lamongan | 4 | 2022 | - | 92% | 92% | 100% | 100% | 96.4% | 1.92% | 82.76% | 100% | 100% | 85% | 100% | 100% | 0 |
| 110755 | RS Umum Rachmi Dewi | 4 | 2022 | - | 86.96% | 95% | 100% | 83.33% | 84.56% | 0% | 91.07% | 100% | 98.26% | 93.33% | 0% | 90% | 0 |
| 110756 | RS Umum Islam Cahaya Giri Gresik | 4 | 2022 | - | 85.87% | 100% | 100% | 0% | 87.68% | 0% | 88.37% | 100% | 92.9% | 83.33% | 100% | 80% | 83.1 |
| 110757 | RS Ibu dan Anak Esto Ebhu | 4 | 2022 | - | 96% | 94% | 81.82% | 0% | 92.74% | 0% | 77.95% | 100% | 100% | 0% | 89.43% | 100% | 0 |
| 110758 | RS Islam Garam Kalianget | 4 | 2022 | - | 80.84% | 100% | 100% | 36.36% | 52.53% | 0% | 79.95% | 91.49% | 77.34% | 0% | 100% | 100% | 89 |
| 110759 | RS Umum Daerah Dr. Soegiri Lamongan | 4 | 2022 | - | 97.31% | 99% | 99.57% | 100% | 92.41% | 1.46% | 97.02% | 100% | 99.94% | 86.21% | 100% | 100% | 98.2 |
| 110760 | RS Khusus Kanker Onkologi Sentani | 4 | 2022 | - | 93.11% | 78% | 97.02% | 0% | 52.05% | 0% | 75% | 0% | 97.48% | 100% | 64.29% | 0% | 83.75 |
| 110761 | RS Fathma Medika | 4 | 2022 | - | 94.96% | 98% | 100% | 100% | 92.31% | 0% | 60.49% | 100% | 83.33% | 0% | 100% | 100% | 0 |
| 110762 | RS Permata Hati Lamongan | 4 | 2022 | - | 79.5% | 100% | 100% | 0% | 82.67% | 0% | 87.5% | 83.33% | 80% | 100% | 100% | 100% | 96 |
| 110763 | RS Umum Daerah Mardi Waluyo | 4 | 2022 | - | 96.84% | 100% | 100% | 100% | 68.93% | 0% | 92.17% | 94.59% | 95% | 100% | 100% | 0% | 81.73 |
| 110764 | RS Umum Daerah dr. H. Moh. Anwar | 4 | 2022 | - | 85.06% | 82% | 96.15% | 100% | 90.82% | 0% | 96.67% | 100% | 92% | 96.67% | 100% | 100% | 0 |
| 110765 | RS Umum Mohammad Noer Pamekasan | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 100% | 55.56% | 100% | 100% | 100 |
| 110766 | RS Islam Nashrul Ummah | 4 | 2022 | - | 91.84% | 98% | 100% | 100% | 94.44% | 0% | 73.24% | 100% | 92.01% | 88.24% | 100% | 100% | 96.41 |
| 110767 | RS Umum Aminah Blitar | 4 | 2022 | - | 96.61% | 98% | 99.94% | 100% | 94.26% | 2.66% | 53.67% | 100% | 99.92% | 100% | 100% | 100% | 91.16 |
| 110768 | RS Umum Panti Waluya Sawahan Malang | 4 | 2022 | - | 87.63% | 91% | 98.84% | 0% | 87.25% | 0% | 83.6% | 100% | 73.9% | 81.25% | 97.11% | 100% | 82 |
| 110769 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 4 | 2022 | - | 65% | 99% | 99.64% | 71.43% | 96.21% | 2.34% | 100% | 100% | 99.21% | 81.48% | 100% | 100% | 0 |
| 110770 | RS Umum Daerah Kota Malang | 4 | 2022 | - | 85.46% | 100% | 100% | 0% | 93.1% | 3.57% | 95.54% | 100% | 93.65% | 83.33% | 100% | 100% | 0 |
| 110771 | RS Umum Muhammadiyah Lamongan | 4 | 2022 | - | 93.69% | 98% | 98.31% | 0% | 79.03% | 0% | 83.4% | 100% | 99.94% | 66.67% | 62.13% | 100% | 0 |
| 110772 | RS Katolik Budi Rahayu | 4 | 2022 | - | 52.5% | 95% | 100% | 0% | 95.88% | 10.53% | 65.73% | 100% | 98.84% | 66.67% | 100% | 100% | 91.63 |
| 110773 | RS Muhammadiyah Kalikapas Lamongan | 4 | 2022 | - | 97.83% | 95% | 100% | 0% | 84.85% | 11.11% | 74.07% | 100% | 100% | 88% | 100% | 100% | 86 |
| 110774 | RS Umum Daerah Ngimbang | 4 | 2022 | - | 81.46% | 87% | 96.84% | 100% | 71.6% | 9.73% | 88.02% | 96.88% | 73.68% | 50% | 90.55% | 82.19% | 85.31 |
| 110775 | RS Petrokimia Gresik Driyorejo | 4 | 2022 | - | 97.07% | 97% | 99.5% | 100% | 89.87% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110776 | RS Ibu dan Anak Aisyiyah | 4 | 2022 | - | 89.86% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 98.11% | 100% | 100% | 83.6 |
| 110777 | RS Umum Hermina Tangkubanprahu | 4 | 2022 | - | 92.41% | 96% | 100% | 100% | 89.39% | 0% | 100% | 100% | 97.48% | 89.47% | 86.67% | 100% | 85.64 |
| 110778 | RS Bedah Mitra Sehat | 4 | 2022 | - | 98.5% | 100% | 100% | 0% | 98.78% | 0% | 98.33% | 100% | 95.92% | 97.62% | 100% | 100% | 92.78 |
| 110779 | RS PKU Muhammadiyah Sekapuk | 4 | 2022 | - | 91.65% | 94% | 100% | 0% | 90.6% | 0% | 100% | 84.76% | 90.11% | 100% | 95.16% | 100% | 0 |
| 110780 | RS Onkologi | 4 | 2022 | - | 90.05% | 100% | 100% | 0% | 60.64% | 0% | 100% | 100% | 98.92% | 83.33% | 100% | 100% | 0 |
| 110781 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 4 | 2022 | - | 87.56% | 99% | 99.95% | 50% | 99.53% | 0% | 94.17% | 100% | 80.33% | 79.47% | 99.8% | 100% | 94.7 |
| 110782 | RS Wiyung Sejahtera | 4 | 2022 | - | 84.08% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 110783 | RSPAL dr. Ramelan | 4 | 2022 | - | 91.52% | 100% | 88.52% | 88.89% | 44.14% | 12.4% | 87.73% | 97.48% | 99.81% | 0% | 100% | 100% | 92.06 |
| 110784 | RS Ibu dan Anak Cempaka Putih Permata | 4 | 2022 | - | 97.5% | 96% | 0% | 100% | 92% | 0% | 95.16% | 100% | 98.93% | 0% | 100% | 100% | 77.6 |
| 110785 | RS Ibu dan Anak Lombok Dua Dua Lontar | 4 | 2022 | - | 92.73% | 95% | 100% | 0% | 89.23% | 11.76% | 60.81% | 100% | 0% | 0% | 100% | 100% | 100 |
| 110786 | RS Umum Daerah Dr. Soetomo | 4 | 2022 | - | 87.53% | 100% | 99.49% | 100% | 90.13% | 4.18% | 75.37% | 96.46% | 97.36% | 87.1% | 97.26% | 100% | 0 |
| 110787 | RS Ibu dan Anak Kendangsari Merr | 4 | 2022 | - | 95.35% | 100% | 100% | 100% | 100% | 0% | 79.19% | 100% | 98.41% | 94.44% | 100% | 100% | 91.2 |
| 110788 | RS Ibu dan Anak Putri Surabaya | 4 | 2022 | - | 99.79% | 98% | 99.98% | 100% | 100% | 0% | 90.76% | 100% | 100% | 100% | 100% | 100% | 96 |
| 110789 | RS Manyar Medical Centre | 4 | 2022 | - | 70% | 100% | 96.55% | 0% | 62.3% | 1.28% | 94.55% | 100% | 77.13% | 83.33% | 100% | 100% | 0 |
| 110790 | RS Umum Griya Husada Madiun | 4 | 2022 | - | 87.13% | 100% | 100% | 0% | 80.17% | 2.72% | 44.74% | 75% | 78.87% | 100% | 10% | 100% | 0 |
| 110791 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 4 | 2022 | - | 100% | 100% | 100% | 100% | 80.82% | 1.47% | 91.74% | 93.94% | 59.38% | 85.11% | 93.92% | 100% | 88.48 |
| 110792 | RS Ibu dan Anak Nur Ummi Numbi | 4 | 2022 | - | 93% | 100% | 100% | 100% | 94.34% | 100% | 89.58% | 100% | 100% | 85.71% | 100% | 100% | 98.5 |
| 110793 | RS Universitas Airlangga | 4 | 2022 | - | 87.41% | 100% | 99.32% | 0% | 38.33% | 0% | 98.97% | 100% | 0% | 0% | 98.68% | 100% | 0 |
| 110794 | RS Baptis Batu | 4 | 2022 | - | 98.98% | 100% | 100% | 100% | 54.39% | 0% | 70.83% | 100% | 98.41% | 100% | 100% | 100% | 98.86 |
| 110795 | RS Umum Daerah Kota Madiun | 4 | 2022 | - | 92.52% | 95% | 100% | 72.73% | 96.17% | 24.47% | 100% | 100% | 95.92% | 0% | 100% | 100% | 83.39 |
| 110796 | RS Ibu dan Anak Lombok Dua Dua | 4 | 2022 | - | 89.08% | 100% | 100% | 100% | 87.94% | 0% | 95.41% | 100% | 100% | 98.17% | 100% | 100% | 92.33 |
| 110797 | RS Orthopedi dan Traumatologi Surabaya | 4 | 2022 | - | 98.69% | 100% | 100% | 0% | 77.55% | 2.7% | 57.61% | 100% | 99.93% | 0% | 100% | 100% | 78.05 |
| 110798 | RS Umum Royal Surabaya | 4 | 2022 | - | 80% | 83% | 100% | 100% | 6.71% | 0% | 75.94% | 100% | 99.73% | 80% | 100% | 0% | 84.1 |
| 110799 | RS Umum Islam Siti Aisyah | 4 | 2022 | - | 94.51% | 94% | 100% | 0% | 74.7% | 0% | 83.49% | 98.25% | 99.66% | 0% | 100% | 0% | 0 |
| 110800 | RS Mitra Keluarga Kenjeran | 4 | 2022 | - | 88.42% | 100% | 0% | 100% | 2.89% | 0% | 0% | 100% | 100% | 0% | 100% | 95% | 91.07 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.