Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110651 | RS Kalooran | 4 | 2022 | - | 98.92% | 91% | 100% | 0% | 29.48% | 2.94% | 77.15% | 100% | 90.18% | 0% | 68.67% | 100% | 76.86 |
| 110652 | RS Umum Daerah Dr. Soedarso Pontianak | 4 | 2022 | - | 94% | 100% | 100% | 100% | 74.25% | 0% | 96.49% | 100% | 96.15% | 100% | 100% | 100% | 80 |
| 110653 | RS Umum Pelita Insani | 4 | 2022 | - | 99.74% | 100% | 100% | 36.36% | 100% | 4.12% | 97.78% | 100% | 100% | 0% | 100% | 100% | 0 |
| 110654 | RS Umum Medika Sangatta | 4 | 2022 | - | 70.94% | 64% | 99.58% | 0% | 72% | 77.42% | 71.41% | 79.66% | 100% | 100% | 100% | 75% | 0 |
| 110655 | RS Umum Daerah Borong | 4 | 2022 | - | 77.52% | 72% | 83.33% | 0% | 85.71% | 0% | 76.67% | 0% | 92.84% | 0% | 60% | 80% | 70 |
| 110656 | RS Umum Daerah Dr. Agoesdjam Ketapang | 4 | 2022 | - | 84.21% | 91% | 100% | 75% | 41.63% | 3.91% | 90.8% | 89.02% | 80.08% | 0% | 83.33% | 100% | 0 |
| 110657 | RS Medika Utama Permata | 4 | 2022 | - | 97.62% | 100% | 100% | 100% | 99.6% | 0% | 98.57% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110658 | RS Umum Ciputra Mitra Hospital | 4 | 2022 | - | 68.14% | 97% | 98.95% | 33.33% | 99.6% | 10.53% | 43.74% | 100% | 99.97% | 100% | 95.81% | 100% | 12.83 |
| 110659 | RS Umum Mokopido Toli-Toli | 4 | 2022 | - | 89.91% | 94% | 54.81% | 16.67% | 45.97% | 1.22% | 100% | 100% | 99.48% | 87.5% | 96.32% | 100% | 100 |
| 110660 | RS Umum Daerah Amurang | 4 | 2022 | - | 80% | 85% | 93.75% | 0% | 85% | 0% | 83.33% | 100% | 90% | 90% | 90% | 100% | 0 |
| 110661 | RS Umum Tk. IV Samarinda | 4 | 2022 | - | 88% | 93% | 91.18% | 0% | 71.88% | 50% | 75% | 100% | 86.11% | 67.65% | 100% | 75% | 0 |
| 110662 | RS Tk. II Kartika Husada Kes.Dam XII Tanjungpura | 4 | 2022 | - | 96% | 98% | 100% | 75% | 90% | 0% | 96.98% | 100% | 89.77% | 91.01% | 100% | 100% | 93.54 |
| 110663 | RS Umum Daerah Tanjung Selor | 4 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 110664 | RSUP Prof. Dr. R. D. Kandou | 4 | 2022 | - | 87.78% | 92% | 100% | 5.56% | 91.01% | 3.32% | 99.77% | 100% | 97.62% | 100% | 100% | 100% | 0 |
| 110665 | RS Umum Daerah Ratu Zalecha | 4 | 2022 | - | 84.89% | 100% | 100% | 0% | 52.43% | 0% | 92.37% | 88.46% | 99.86% | 86.39% | 100% | 100% | 79.49 |
| 110666 | RS Umum Daerah Luwuk | 4 | 2022 | - | 81% | 86% | 100% | 83.33% | 91.7% | 9.26% | 100% | 100% | 93.96% | 77.32% | 100% | 100% | 0 |
| 110667 | RS Umum Daerah Kabupaten Kubu Raya | 4 | 2022 | - | 92% | 82% | 100% | 100% | 98.7% | 0% | 100% | 100% | 98.99% | 100% | 97.83% | 100% | 81 |
| 110668 | RS Pupuk Kaltim | 4 | 2022 | - | 82.53% | 100% | 100% | 0% | 88.26% | 0% | 92.58% | 100% | 93.23% | 75% | 100% | 100% | 83 |
| 110669 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 4 | 2022 | - | 99.41% | 88% | 99.99% | 70.83% | 60.96% | 0% | 98.46% | 94.81% | 100% | 0% | 100% | 100% | 0 |
| 110670 | RS Jiwa Sambang Lihum | 4 | 2022 | - | 99.65% | 99% | 100% | 0% | 100% | 0% | 77.37% | 0% | 100% | 100% | 100% | 0% | 0 |
| 110671 | Sentra Medika Hospital Minahasa Utara | 4 | 2022 | - | 88.45% | 99% | 100% | 11.11% | 92.49% | 0% | 64.79% | 100% | 81.76% | 50% | 100% | 97.49% | 97.49 |
| 110672 | RS Pratama dr. Abdul Chalik Masulili | 4 | 2022 | - | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 93.46% | 100% | 100% | 100% | 0 |
| 110673 | RS TK. II R. W. Mongisidi | 4 | 2022 | - | 77.65% | 82% | 96.88% | 51.61% | 60.75% | 64% | 97.38% | 100% | 97.97% | 53.66% | 98.96% | 100% | 0 |
| 110674 | RS Umum Manado Medical Center | 4 | 2022 | - | 91.32% | 100% | 100% | 85.71% | 87.2% | 2.86% | 90.09% | 100% | 91.6% | 86.14% | 100% | 100% | 95 |
| 110675 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 4 | 2022 | - | 89.65% | 89% | 100% | 96.15% | 85.54% | 14.14% | 95.03% | 100% | 81.25% | 84.29% | 100% | 0% | 87.31 |
| 110676 | RS Umum Daerah Morowali | 4 | 2022 | - | 99.75% | 100% | 100% | 100% | 100% | 0% | 89.68% | 100% | 99.74% | 100% | 100% | 81.82% | 82.01 |
| 110677 | RS Umum Almansyur Medika Banjarbaru | 4 | 2022 | - | 52.08% | 63% | 100% | 100% | 86.67% | 0% | 83.33% | 100% | 85% | 100% | 100% | 100% | 85 |
| 110678 | RS Borneo Citra Medika | 4 | 2022 | - | 96.2% | 100% | 100% | 100% | 97.69% | 0% | 79.16% | 100% | 100% | 100% | 100% | 100% | 84.38 |
| 110679 | RS Umum Daerah Dr. Abdul Aziz Singkawang | 4 | 2022 | - | 92.2% | 99% | 99.54% | 100% | 100% | 0.32% | 91.06% | 98.81% | 100% | 100% | 97.81% | 0% | 0 |
| 110680 | RS Umum Daerah Komodo | 4 | 2022 | - | 90.55% | 100% | 98.91% | 100% | 42.63% | 0% | 100% | 100% | 91.39% | 0% | 95.44% | 100% | 0 |
| 110681 | RS Umum Daerah Kabelota | 4 | 2022 | - | 75% | 100% | 60% | 87.5% | 96.67% | 16.67% | 83.33% | 80% | 62.5% | 71.43% | 0% | 60% | 0 |
| 110682 | RS Ibu dan Anak Wempe Singkawang | 4 | 2022 | - | 82.84% | 100% | 100% | 10.71% | 53.57% | 0% | 95.9% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110683 | RS Umum Hj. Zubaeda Bantilan | 4 | 2022 | - | 79.5% | 85% | 72.5% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 85 |
| 110684 | RS Umum Dirgahayu | 4 | 2022 | - | 51% | 95% | 96.66% | 33.33% | 80.25% | 12.81% | 85.66% | 98.98% | 99.7% | 0% | 100% | 100% | 83 |
| 110685 | RS TK IV Guntung Payung | 4 | 2022 | - | 99.31% | 94% | 96.95% | 100% | 97.27% | 0% | 84.15% | 100% | 93.16% | 100% | 95.43% | 0% | 0 |
| 110686 | RS Umum Permata Husada Banjarbaru | 4 | 2022 | - | 90% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 98.72% | 100% | 100% | 100% | 93 |
| 110687 | RS Umum Ceria | 4 | 2022 | - | 73.72% | 100% | 95.45% | 100% | 40.79% | 1.06% | 23.38% | 100% | 94.77% | 89.39% | 95.45% | 100% | 0 |
| 110688 | RS St Antonius Jopu | 4 | 2022 | - | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 110689 | RS Umum Prof. Dr. WZ Johanes | 4 | 2022 | - | 91.18% | 89% | 100% | 72.34% | 49.86% | 1.65% | 94.97% | 95.15% | 100% | 100% | 100% | 100% | 0 |
| 110690 | RS Umum Sentra Medika Sanggau | 4 | 2022 | - | 95.97% | 97% | 98.98% | 0% | 88.03% | 0% | 91.67% | 100% | 97.03% | 0% | 100% | 100% | 0 |
| 110691 | RS Umum Daerah Sultan Muhammad Jamaludin I | 4 | 2022 | - | 81.14% | 92% | 100% | 87.5% | 59.52% | 17.39% | 100% | 73.33% | 86.22% | 0% | 100% | 0% | 0 |
| 110692 | RS Umum Daerah Ampana | 4 | 2022 | - | 71.67% | 79% | 88.89% | 84% | 68.75% | 14.17% | 96.8% | 62.86% | 96% | 0% | 84.67% | 93.33% | 0 |
| 110693 | RS Umum Daerah Pemangkat | 4 | 2022 | - | 96.49% | 96% | 99.9% | 0% | 82.09% | 0.78% | 78.49% | 94.65% | 84% | 93.1% | 100% | 0% | 83.05 |
| 110694 | RS Umum Daerah H. Boejasin Pelaihari | 4 | 2022 | - | 85.81% | 50% | 100% | 100% | 75% | 5.56% | 100% | 50% | 96.41% | 0% | 75% | 100% | 0 |
| 110695 | RS Jiwa Provinsi Kalimantan Barat | 4 | 2022 | - | 100% | 100% | 100% | 0% | 97.29% | 0% | 67.5% | 100% | 85.71% | 87.7% | 23.81% | 100% | 0 |
| 110696 | RS Islam Sultan Agung Banjarbaru | 4 | 2022 | - | 97.95% | 100% | 100% | 91.43% | 96.65% | 0% | 71.26% | 100% | 86.93% | 88.89% | 100% | 100% | 0 |
| 110697 | RS Umum Daerah Ratu Aji Putri Botung | 4 | 2022 | - | 50% | 90% | 62.5% | 0% | 82.81% | 0% | 96.09% | 98.48% | 98.16% | 68.09% | 64.84% | 100% | 0 |
| 110698 | RS Umum Handayati | 4 | 2022 | - | 100% | 100% | 100% | 93.55% | 98.21% | 4.35% | 100% | 100% | 100% | 98.59% | 100% | 100% | 97 |
| 110699 | RS Umum Siloam Hospital Manado | 4 | 2022 | - | 94.16% | 86% | 96.3% | 0% | 50.42% | 16.79% | 62.96% | 100% | 100% | 100% | 100% | 100% | 98.32 |
| 110700 | RS Umum Daerah Gambiran | 4 | 2022 | - | 73.27% | 94% | 97.63% | 0% | 68.08% | 3.7% | 99.36% | 100% | 100% | 52% | 95.45% | 100% | 94.45 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.