Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 110601 | RS St. Carolus Borromeus | 4 | 2022 | - | 50.63% | 89% | 100% | 100% | 32.02% | 2.7% | 34.19% | 100% | 98.11% | 50% | 0% | 100% | 0 |
| 110602 | RS Umum Daerah Bolaang Mongondow Selatan | 4 | 2022 | - | 89.26% | 85% | 100% | 0% | 83.63% | 0% | 100% | 100% | 88.57% | 0% | 75.86% | 0% | 86.88 |
| 110603 | RS Hermina Manado | 4 | 2022 | - | 92.5% | 100% | 100% | 80% | 72% | 2.52% | 100% | 100% | 100% | 70.59% | 100% | 100% | 0 |
| 110604 | RS Umum Daerah Muara Teweh | 4 | 2022 | - | 86.5% | 100% | 100% | 93.94% | 95.5% | 3.06% | 93.5% | 100% | 87% | 100% | 100% | 90% | 0 |
| 110605 | RS Umum Daerah H. Badaruddin Kasim | 4 | 2022 | - | 80% | 85% | 100% | 100% | 88.64% | 0% | 99.75% | 100% | 76.98% | 94.57% | 100% | 100% | 0 |
| 110606 | RS TNI AU Sjamsudin Noor | 4 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110607 | RS Umum Daerah Beriman | 4 | 2022 | - | 99.43% | 100% | 100% | 9.09% | 24.43% | 0% | 92.04% | 100% | 100% | 93.22% | 100% | 100% | 86.29 |
| 110608 | RS Umum Daerah Dr. Rubini Mempawah | 4 | 2022 | - | 99.41% | 100% | 99.53% | 69.7% | 20.23% | 31.25% | 99.52% | 100% | 99.41% | 94.62% | 99.76% | 94.44% | 81.7 |
| 110609 | RS TNI AL Lantamal VII Kupang | 4 | 2022 | - | 87.5% | 100% | 100% | 0% | 81.82% | 0% | 80% | 100% | 84.09% | 80% | 80% | 100% | 85 |
| 110610 | RS Umum Daerah Sukamara | 4 | 2022 | - | 92.55% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110611 | RS Umum Daerah Drs. Jacobus Luna, M.Si | 4 | 2022 | - | 97.5% | 85% | 100% | 100% | 8.44% | 0% | 0% | 100% | 90.04% | 0% | 100% | 100% | 0 |
| 110612 | RS Umum Daerah Kota Kotamobagu | 4 | 2022 | - | 0% | 0% | 54.14% | 0% | 27.57% | 22.73% | 99.84% | 100% | 93.21% | 0% | 0% | 0% | 0 |
| 110613 | RS Pertamina Balikpapan | 4 | 2022 | - | 92% | 94% | 100% | 0% | 88.62% | 0% | 93.9% | 100% | 99.15% | 47.5% | 95.79% | 100% | 87.8 |
| 110614 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 4 | 2022 | - | 100% | 70% | 100% | 0% | 100% | 0% | 0% | 0% | 95% | 0% | 0% | 0% | 0 |
| 110615 | RS Umum Daerah Mitra Sehat | 4 | 2022 | - | 94.47% | 100% | 90% | 0% | 54% | 0% | 64.29% | 100% | 98.37% | 0% | 100% | 0% | 96 |
| 110616 | RS Umum Pertamina Tanjung | 4 | 2022 | - | 100% | 92% | 100% | 100% | 100% | 4.92% | 63.11% | 100% | 88.42% | 71.43% | 100% | 100% | 0 |
| 110617 | RS Islam Bontang | 4 | 2022 | - | 98% | 100% | 100% | 100% | 97.19% | 100% | 92.06% | 100% | 85.47% | 100% | 100% | 100% | 0 |
| 110618 | RS Umum Daerah Poso | 4 | 2022 | - | 91.71% | 100% | 100% | 58.82% | 43.42% | 0% | 93.27% | 100% | 82.87% | 0% | 100% | 100% | 0 |
| 110619 | RS Umum Daerah Dr. H. Moch. Ansari Saleh | 4 | 2022 | - | 68.09% | 97% | 98.67% | 88.37% | 81.33% | 0% | 89.15% | 98.01% | 96% | 94.74% | 99.29% | 100% | 0 |
| 110620 | RS Umum Daerah Hanau | 4 | 2022 | - | 80.5% | 82% | 100% | 0% | 98.65% | 0% | 100% | 100% | 97.01% | 80.65% | 100% | 100% | 0 |
| 110621 | RS Hermina Samarinda | 4 | 2022 | - | 80% | 90% | 95% | 100% | 90% | 5.43% | 100% | 100% | 99.13% | 80% | 100% | 100% | 55.49 |
| 110622 | RS Umum Daerah Anuntaloko Parigi | 4 | 2022 | - | 91% | 100% | 100% | 0% | 71.8% | 9.52% | 100% | 100% | 98.5% | 0% | 100% | 0% | 0 |
| 110623 | RS Umum Daerah Mokoyurli Buol | 4 | 2022 | - | 93.47% | 93% | 100% | 100% | 93.55% | 6.45% | 100% | 100% | 98.69% | 54.55% | 70.59% | 0% | 75 |
| 110624 | RS Umum Bethesda Serukam | 4 | 2022 | - | 89.5% | 100% | 100% | 0% | 84% | 0% | 76.24% | 100% | 90.05% | 0% | 100% | 100% | 79.25 |
| 110625 | RS Amalia Bontang | 4 | 2022 | - | 88.59% | 94% | 95.16% | 75% | 75.4% | 6.67% | 72.35% | 88.24% | 100% | 81.82% | 100% | 100% | 85.7 |
| 110626 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 4 | 2022 | - | 75% | 100% | 100% | 0% | 50% | 0% | 100% | 100% | 48.68% | 0% | 0% | 100% | 0 |
| 110627 | RS Umum Daerah Dayaku Raja | 4 | 2022 | - | 89.3% | 100% | 100% | 62.5% | 72.71% | 0% | 99.83% | 100% | 91.36% | 76.47% | 100% | 0% | 81.11 |
| 110628 | RS Umum Daerah Dr. Abdul Rivai | 4 | 2022 | - | 87.43% | 100% | 98.39% | 70% | 14.91% | 33.33% | 93.69% | 100% | 96.63% | 89.06% | 100% | 100% | 80.76 |
| 110629 | RS Samarinda Medika Citra | 4 | 2022 | - | 95.47% | 99% | 100% | 33.33% | 69.44% | 0.25% | 89.26% | 100% | 100% | 66.67% | 100% | 86.67% | 0 |
| 110630 | RS Ibu dan Anak Dedari | 4 | 2022 | - | 86.02% | 87% | 100% | 100% | 58.46% | 6.45% | 46.8% | 100% | 99.66% | 0% | 100% | 100% | 89.17 |
| 110631 | RS Bhayangkara Manado | 4 | 2022 | - | 98.63% | 100% | 100% | 100% | 97.13% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 110632 | RS Umum Daerah H. Abdul Aziz Marabahan | 4 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 86.49% | 75.44% | 0% | 0% | 0% | 0 |
| 110633 | RS Siloam Hospitals Balikpapan | 4 | 2022 | - | 86.79% | 87% | 90.57% | 100% | 54.71% | 8.72% | 80.39% | 100% | 90.61% | 86.67% | 100% | 77.78% | 98 |
| 110634 | RS Umum Kota Tarakan | 4 | 2022 | - | 79.27% | 95% | 60.98% | 0% | 99.7% | 47.37% | 99.82% | 100% | 94.04% | 0% | 100% | 100% | 0 |
| 110635 | RS Umum Daerah Pendau Tambu Kab Donggala | 4 | 2022 | - | 77.45% | 69% | 100% | 0% | 73.05% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 110636 | RS Umum Daerah Aji Muhammad Parikesit | 4 | 2022 | - | 63% | 87% | 99.14% | 85.71% | 40.46% | 1.75% | 75.02% | 99.52% | 99.97% | 0% | 99.12% | 0% | 85 |
| 110637 | RS Umum Noongan | 4 | 2022 | - | 97.5% | 97% | 100% | 0% | 84.26% | 0% | 95.64% | 100% | 100% | 0% | 100% | 0% | 0 |
| 110638 | RS Fatima Ketapang | 4 | 2022 | - | 89.15% | 94% | 86.92% | 83.33% | 36.75% | 0% | 78.91% | 100% | 79.26% | 82.14% | 90% | 100% | 0 |
| 110639 | RS Bhayangkara Balikpapan | 4 | 2022 | - | 93% | 100% | 100% | 100% | 90.49% | 0% | 90.88% | 100% | 95.09% | 80% | 100% | 100% | 81.25 |
| 110640 | RS Umum Daerah Raja Tombolotutu | 4 | 2022 | - | 88.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 96 |
| 110641 | RS Universitas Tanjungpura | 4 | 2022 | - | 91.07% | 89% | 88.9% | 85.71% | 35.94% | 0% | 88.89% | 100% | 88.21% | 0% | 90.04% | 87.5% | 85.29 |
| 110642 | RS Umum Daerah Datu Sanggul Rantau | 4 | 2022 | - | 85.6% | 100% | 98% | 42.86% | 44.78% | 0% | 93% | 98.88% | 98.88% | 33.33% | 100% | 0% | 77.53 |
| 110643 | RS Ibu dan Anak Ibunda | 4 | 2022 | - | 78.51% | 94% | 99.48% | 100% | 90.14% | 0% | 90.43% | 100% | 90.91% | 96.72% | 100% | 75% | 62 |
| 110644 | RS Umum Daerah Pratama Buol | 4 | 2022 | - | 85% | 100% | 100% | 0% | 81.82% | 0% | 87.5% | 100% | 80% | 0% | 100% | 87.5% | 76.61 |
| 110645 | RS Pratama Bilabanggai Buko Selatan | 4 | 2022 | - | 20% | 75% | 80% | % | 71.23% | % | 61.65% | 0% | 84.21% | 75% | 0% | 0% | 90 |
| 110646 | RS Jiwa Naimata | 4 | 2022 | - | 85.5% | 95% | 83.8% | 0% | 100% | 0% | 81.18% | 0% | 100% | 0% | 0% | 0% | 0 |
| 110647 | RS Umum Daerah Taman Husada Bontang | 4 | 2022 | - | 81% | 88% | 93.2% | 100% | 58.24% | 100% | 87.41% | 100% | 98.62% | 88.37% | 100% | 100% | 82.33 |
| 110648 | RS Mitra Medika Pontianak | 4 | 2022 | - | 91.19% | 100% | 100% | 100% | 84.44% | 0% | 62.19% | 100% | 96.67% | 100% | 100% | 85.71% | 0 |
| 110649 | RS Umum Santo Vincentius Singkawang | 4 | 2022 | - | 87.5% | 83% | 0% | 100% | 74.49% | 0% | 78.89% | 100% | 100% | 62.5% | 100% | 100% | 0 |
| 110650 | RS Mamami | 4 | 2022 | - | 97.59% | 100% | 100% | 100% | 91.67% | 0% | 90% | 100% | 98.85% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.