Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 111101 | RS Umum Daerah Kolonel Abundjani/Bangko | 4 | 2022 | - | 84.69% | 95% | 100% | 100% | 91.13% | 0% | 100% | 100% | 95.97% | 0% | 95.31% | 0% | 0 |
| 111102 | RS Islam Siti Khadijah | 4 | 2022 | - | 99.78% | 100% | 100% | 0% | 98.46% | 0% | 99.43% | 100% | 100% | 100% | 100% | 0% | 99.76 |
| 111103 | RS Umum Daerah Dr H Abdul Moeloek | 4 | 2022 | - | 87.89% | 97% | 95.07% | 100% | 48.12% | 5.31% | 71.61% | 100% | 99.62% | 98.48% | 88.12% | 0% | 0 |
| 111104 | RS Umum Awal Bros Panam | 4 | 2022 | - | 85.38% | 98% | 100% | 100% | 69.5% | 14% | 75.59% | 100% | 100% | 94% | 100% | 100% | 91 |
| 111105 | RS Ibu dan Anak Andini | 4 | 2022 | - | 90% | 100% | 99.1% | 100% | 93.33% | 4% | 89% | 100% | 0% | 90% | 100% | 100% | 80 |
| 111106 | RS Umum Pusat Dr. Rivai Abdullah | 4 | 2022 | - | 95.44% | 97% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 111107 | RS Umum Daerah Mukomuko | 4 | 2022 | - | 75.86% | 97% | 83.47% | 0% | 99.52% | 2.82% | 94.25% | 88.89% | 96.56% | 100% | 100% | 0% | 0 |
| 111108 | RS Jiwa Tampan | 4 | 2022 | - | 91% | 94% | 98.97% | 0% | 97.71% | 0% | 27.6% | 100% | 98.87% | 98.44% | 89.58% | 100% | 0 |
| 111109 | RS Merangin Medical Centre | 4 | 2022 | - | 74.79% | 100% | 100% | 100% | 90.74% | 0% | 87.85% | 86.67% | 98.67% | 100% | 100% | 100% | 0 |
| 111110 | RS AR Bunda Kota Lubuk Linggau | 4 | 2022 | - | 90.19% | 100% | 100% | 83.33% | 85.14% | 0% | 94.36% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 111111 | RS Siloam Silampari | 4 | 2022 | - | 100% | 90% | 97.97% | 0% | 74.82% | 58.14% | 78.79% | 98.21% | 86.96% | 100% | 100% | 100% | 90 |
| 111112 | RS Ibu dan Anak Tiara Fatrin Palembang | 4 | 2022 | - | 88.96% | 100% | 100% | 0% | 95.97% | 0% | 85.89% | 100% | 82.78% | 92.87% | 100% | 0% | 91 |
| 111113 | RS Umum Graha Mandiri | 4 | 2022 | - | 96% | 100% | 95% | 94% | 90% | 99% | 99% | 100% | 94% | 100% | 100% | 99% | 90 |
| 111114 | RS Umum Daerah Dr. M. Yunus Bengkulu | 4 | 2022 | - | 92.75% | 89% | 100% | 100% | 26.2% | 14.62% | 93% | 100% | 82.82% | 100% | 92.95% | 100% | 0 |
| 111115 | RS Siloam Sriwijaya Palembang | 4 | 2022 | - | 91.71% | 98% | 98.1% | 20% | 51.33% | 20.64% | 49.56% | 95.96% | 100% | 77.42% | 98.55% | 95.83% | 97 |
| 111116 | RS Umum Prima Pekanbaru | 4 | 2022 | - | 80% | 95% | 96.6% | 100% | 80% | 0.4% | 79.94% | 90.32% | 76.08% | 69.7% | 98.01% | 83.33% | 80 |
| 111117 | RS Ibu dan Anak Trinanda Palembang | 4 | 2022 | - | 86.03% | 100% | 100% | 100% | 98.04% | 0% | 90% | 0% | 100% | 100% | 100% | 0% | 0 |
| 111118 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 4 | 2022 | - | 92.5% | 98% | 100% | 0% | 97.1% | 0% | 100% | 86.06% | 99.57% | 100% | 0% | 0% | 0 |
| 111119 | RS Umum Awal Bros Pekanbaru | 4 | 2022 | - | 98.94% | 99% | 99.93% | 85.71% | 95.67% | 1.63% | 82.25% | 100% | 87.58% | 97.06% | 99.87% | 100% | 89.52 |
| 111120 | RS Pelabuhan Palembang | 4 | 2022 | - | 95.24% | 100% | 100% | 66.67% | 86.33% | 0% | 70.93% | 100% | 96.39% | 94.06% | 100% | 100% | 82.71 |
| 111121 | RS Daerah Madani Kota Pekanbaru | 4 | 2022 | - | 81.45% | 91% | 100% | 0% | 78.76% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 111122 | RS Gading Medika | 4 | 2022 | - | 86.06% | 99% | 100% | 80.95% | 61.7% | 0% | 81.82% | 100% | 66.67% | 83.33% | 100% | 100% | 100 |
| 111123 | RS Ibu dan Anak Bunda Noni | 4 | 2022 | - | 77.5% | 100% | 100% | 100% | 87.5% | 0% | 78.26% | 100% | 100% | 100% | 100% | 0% | 0 |
| 111124 | RS Umum YK Madira Palembang | 4 | 2022 | - | 82% | 95% | 99% | 1% | 100% | 0% | 89% | 100% | 99% | 0% | 100% | 82% | 80 |
| 111125 | RS Jiwa Soeprapto Provinsi Bengkulu | 4 | 2022 | - | 93.44% | 100% | 100% | 0% | 92.13% | 0% | 91.02% | 100% | 84.64% | 84.8% | 100% | 85.71% | 78.65 |
| 111126 | Aulia Hospital | 4 | 2022 | - | 81.68% | 100% | 98.11% | 52.17% | 57.78% | 61.98% | 58.02% | 100% | 98.01% | 91.14% | 93.16% | 100% | 71.15 |
| 111127 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 4 | 2022 | - | 89.68% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.79% | 50% | 100% | 100% | 81 |
| 111128 | RS Hermina Pekanbaru | 4 | 2022 | - | 91% | 97% | 100% | 50% | 95.08% | 5.71% | 100% | 100% | 99.95% | 15.15% | 100% | 100% | 100 |
| 111129 | RS Umum Ummi Bengkulu | 4 | 2022 | - | 96.82% | 100% | 97.56% | 74.19% | 44.14% | 1.15% | 74.21% | 95.65% | 100% | 30.69% | 100% | 100% | 92.12 |
| 111130 | RS Ibu dan Anak Marissa Palembang | 4 | 2022 | - | 89.99% | 94% | 96.43% | 100% | 79.93% | 0% | 82.61% | 0% | 82.72% | 100% | 100% | 0% | 0 |
| 111131 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 4 | 2022 | - | 45.43% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 91.03% | 100% | 100% | 77.56 |
| 111132 | RS Bhayangkara Jitra Kota Bengkulu | 4 | 2022 | - | 80% | 85% | 100% | 100% | 1.63% | 0% | 69.2% | 100% | 100% | 94.12% | 100% | 100% | 0 |
| 111133 | RS Umum Ar-Rasyid Palembang | 4 | 2022 | - | 92.5% | 100% | 100% | 63.64% | 53.53% | 1.72% | 85.71% | 91.3% | 93.74% | 80% | 100% | 100% | 95 |
| 111134 | RS Umum Daerah Kota Dumai | 4 | 2022 | - | 77.67% | 0% | 100% | 0% | 32.98% | 0% | 0% | 87.5% | 72.28% | 0% | 100% | 0% | 77 |
| 111135 | RS Khusus Mata SMEC Pekanbaru | 4 | 2022 | - | 96% | 100% | 96.08% | 0% | 89.69% | 94.12% | 100% | 100% | 90% | 100% | 100% | 100% | 89 |
| 111136 | Charitas Hospital Kenten | 4 | 2022 | - | 86.5% | 100% | 89.7% | 0% | 86.3% | 0% | 76.43% | 100% | 98.1% | 100% | 100% | 100% | 0 |
| 111137 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 4 | 2022 | - | 95.28% | 91% | 99.62% | 100% | 50% | 0% | 100% | 100% | 82.61% | 97.21% | 100% | 66.67% | 96 |
| 111138 | RS Umum Bina Kasih | 4 | 2022 | - | 80% | 100% | 100% | 100% | 80.8% | 100% | 83.33% | 100% | 99.15% | 81.82% | 83.33% | 100% | 0 |
| 111139 | RS Umum Daerah Harapan dan Doa | 4 | 2022 | - | 90% | 90% | 93.01% | 83.33% | 78.1% | 1.61% | 86.36% | 100% | 85.96% | 89.54% | 90.27% | 89.09% | 82.33 |
| 111140 | RS Ibu dan Anak Mama | 4 | 2022 | - | 0% | 0% | 95.12% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 111141 | RS Hermina Palembang | 4 | 2022 | - | 95.24% | 100% | 100% | 98.43% | 90% | 9.33% | 100% | 100% | 100% | 77.89% | 100% | 0% | 100 |
| 111142 | RS Tiara Sella | 4 | 2022 | - | 97.36% | 90% | 100% | 100% | 79.17% | 1.87% | 100% | 100% | 83.51% | 82% | 100% | 100% | 97 |
| 111143 | RS Bhayangkara M. Hasan Palembang | 4 | 2022 | - | 67.14% | 76% | 98.86% | 100% | 69.26% | 1.56% | 96.65% | 100% | 99.43% | 96.77% | 95.38% | 100% | 0 |
| 111144 | RS Umum Daerah Batin Mangunang | 4 | 2022 | - | 77.5% | 78% | 75% | 71.43% | 60% | 20% | 77.78% | 80% | 70% | 75% | 88.89% | 62.5% | 65 |
| 111145 | RS Umum Lancang Kuning | 4 | 2022 | - | 97.79% | 100% | 100% | 78.95% | 90% | 0% | 75.3% | 100% | 100% | 100% | 100% | 100% | 100 |
| 111146 | RS Umum Daerah Kabupaten Empat Lawang | 4 | 2022 | - | 85.88% | 94% | 97.44% | 100% | 87.63% | 0% | 97.14% | 100% | 89.47% | 80% | 93.33% | 100% | 0 |
| 111147 | RS Umum Daerah Haji Abdoel Madjid Batoe | 4 | 2022 | - | 88.5% | 98% | 100% | 100% | 93.5% | 0% | 87.5% | 100% | 100% | 90% | 100% | 100% | 88.6 |
| 111148 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 4 | 2022 | - | 85.69% | 96% | 100% | 100% | 75.27% | 1.69% | 91.63% | 91.43% | 100% | 30% | 59.24% | 0% | 0 |
| 111149 | RS Umum Daerah Kaur | 4 | 2022 | - | 81.5% | 71% | 75% | 100% | 92.8% | 0% | 0% | 84.67% | 87.27% | 73.67% | 100% | 100% | 80.06 |
| 111150 | RS Pratama Pendopo | 4 | 2022 | - | 90% | 90% | 92.5% | 0% | 94% | 0% | 93.5% | 0% | 100% | 100% | 80% | 90.5% | 85 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.