Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 112701 | RS Ibu dan Anak IBI Surabaya | 5 | 2022 | - | 96.91% | 100% | 100% | 0% | 78.6% | 0% | 78.38% | 100% | 7.16% | 62.5% | 100% | 57.14% | 0 |
| 112702 | RS Umum Daerah Kilisuci | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 93.41% | 0% | 100% | 100% | 100 |
| 112703 | RS Umum Murni Asih | 5 | 2022 | - | 98% | 100% | 100% | 0% | 20.22% | 0% | 96.55% | 0% | 100% | 100% | 100% | 100% | 81 |
| 112704 | RS Umum Lirboyo | 5 | 2022 | - | 88.5% | 100% | 83.71% | 100% | 65.9% | 0% | 84.38% | 100% | 97.3% | 75% | 76.67% | 87.5% | 90 |
| 112705 | RS Muji Rahayu | 5 | 2022 | - | 92% | 100% | 100% | 0% | 100% | 0% | 54.55% | 100% | 100% | 79.31% | 100% | 100% | 87 |
| 112706 | RS Umum Ratih | 5 | 2022 | - | 93% | 97% | 92% | 80% | 83% | 0% | 85% | 88% | 98% | 92% | 94.29% | 80% | 82 |
| 112707 | RS Bunda | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 89.36% | 100% | 97.98% | 91.39% | 100% | 100% | 92 |
| 112708 | RS Ibu dan Anak Melinda | 5 | 2022 | - | 98.75% | 100% | 100% | 100% | 100% | 2.5% | 100% | 0% | 0% | 99.66% | 100% | 0% | 95 |
| 112709 | RS Umum Islam Surabaya Jemursari | 5 | 2022 | - | 90.01% | 71% | 100% | 100% | 88.25% | 1.83% | 99.11% | 100% | 88.24% | 0% | 100% | 100% | 0 |
| 112710 | RS Umum Keluarga Kita | 5 | 2022 | - | 85.64% | 97% | 100% | 61.54% | 88.09% | 0% | 79.98% | 100% | 100% | 100% | 100% | 100% | 96.13 |
| 112711 | RS Medika Mulia Tuban | 5 | 2022 | - | 100% | 100% | 100% | 100% | 91.62% | 0% | 89.12% | 100% | 91.61% | 88.31% | 100% | 100% | 99.99 |
| 112712 | RS Ibu dan Anak Kendangsari Surabaya | 5 | 2022 | - | 82.56% | 100% | 100% | 100% | 79.48% | 10.64% | 82.48% | 100% | 100% | 75% | 100% | 100% | 0 |
| 112713 | RS Ibu dan Anak Permata Ibunda | 5 | 2022 | - | 68.01% | 93% | 83.33% | 41.67% | 0% | 0% | 55.56% | 0% | 0% | 0% | 58.14% | 100% | 0 |
| 112714 | RS Muhammadiyah Gresik | 5 | 2022 | - | 96.45% | 99% | 100% | 100% | 99.68% | 0% | 58.77% | 100% | 97.33% | 94.44% | 100% | 100% | 97 |
| 112715 | RS Mata Masyarakat Jawa Timur | 5 | 2022 | - | 96.5% | 100% | 100% | % | 90.23% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 112716 | RS Umum Mabarrot MWC NU | 5 | 2022 | - | 86.11% | 92% | 99.56% | 0% | 76.56% | 0% | 85.51% | 100% | 92.19% | 100% | 74.83% | 0% | 0 |
| 112717 | RS Mitra Keluarga Kenjeran | 5 | 2022 | - | 98.72% | 99% | 100% | 0% | 82.23% | 0% | 88.78% | 100% | 100% | 0% | 92.17% | 100% | 94.23 |
| 112718 | RS Umum Daerah Dr. Adjidarmo | 5 | 2022 | - | 78.45% | 92% | 93.74% | 86.16% | 38.94% | 0% | 88.13% | 91.37% | 90.45% | 0% | 97.48% | 100% | 0 |
| 112719 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 5 | 2022 | - | 68% | 97% | 100% | 90% | 98.12% | 3.03% | 100% | 100% | 98.96% | 81.48% | 100% | 100% | 0 |
| 112720 | RS Umum Intan Medika | 5 | 2022 | - | 87% | 93% | 100% | 100% | 94.74% | 0.56% | 89.94% | 100% | 96.77% | 73.33% | 100% | 100% | 0 |
| 112721 | RS Umum Royal Surabaya | 5 | 2022 | - | 90.75% | 84% | 100% | 100% | 5.28% | 0% | 59.53% | 100% | 99.61% | 83.33% | 100% | 100% | 88.4 |
| 112722 | RS Umum dr. Suyudi | 5 | 2022 | - | 88.33% | 100% | 100% | 80% | 90% | 2.67% | 97.5% | 100% | 85% | 83.33% | 100% | 83.33% | 0 |
| 112723 | RS Grha Husada Gresik | 5 | 2022 | - | 90.13% | 92% | 98.5% | 100% | 88.41% | 0% | 96.46% | 100% | 92.68% | 80% | 100% | 100% | 0 |
| 112724 | RS Orthopedi dan Traumatologi Surabaya | 5 | 2022 | - | 97.71% | 100% | 99.98% | 0% | 72.94% | 6.25% | 52.06% | 100% | 100% | 0% | 100% | 100% | 77.88 |
| 112725 | RS Fathma Medika | 5 | 2022 | - | 96.84% | 95% | 100% | 100% | 93.75% | 0% | 57.67% | 100% | 88.89% | 0% | 100% | 100% | 0 |
| 112726 | RS Ibu dan Anak Lombok Dua Dua | 5 | 2022 | - | 86.79% | 97% | 100% | 100% | 87.04% | 0% | 94.85% | 100% | 100% | 96.32% | 100% | 100% | 92.89 |
| 112727 | RS Misi Lebak | 5 | 2022 | - | 100% | 100% | 99.99% | 96.67% | 99.28% | 0.55% | 51.74% | 100% | 100% | 76.82% | 100% | 100% | 89 |
| 112728 | RS Umum Wates Husada | 5 | 2022 | - | 83.78% | 93% | 100% | 100% | 100% | 0% | 47.46% | 100% | 99.7% | 100% | 100% | 100% | 87.72 |
| 112729 | RS Umum Muhammadiyah Babat | 5 | 2022 | - | 96.74% | 99% | 75% | 100% | 86% | 0% | 100% | 85.71% | 100% | 75% | 80.2% | 100% | 98 |
| 112730 | RS Baptis Batu | 5 | 2022 | - | 98.81% | 100% | 99.52% | 100% | 46.94% | 0% | 68.29% | 100% | 98.37% | 100% | 100% | 100% | 93.55 |
| 112731 | RS Umum Daerah Karangkembang | 5 | 2022 | - | 91.49% | 94% | 87.72% | 0% | 96.64% | 0% | 100% | 0% | 75.4% | 100% | 100% | 100% | 85 |
| 112732 | RS Umum Karsa Husada Kota Batu | 5 | 2022 | - | 62.76% | 83% | 99% | 0% | 96.47% | 0% | 85.93% | 83.71% | 88.85% | 87.5% | 100% | 100% | 84.98 |
| 112733 | RS Umum Citra Medika Lamongan | 5 | 2022 | - | 92% | 95% | 100% | 100% | 95.57% | 0% | 83.33% | 100% | 100% | 80% | 100% | 0% | 100 |
| 112734 | RS Muhammadiyah Kalikapas Lamongan | 5 | 2022 | - | 99.12% | 97% | 100% | 0% | 87.78% | 0% | 70.83% | 100% | 99.86% | 87.5% | 100% | 100% | 82 |
| 112735 | RS Bhayangkara Hasta Brata Batu | 5 | 2022 | - | 90.37% | 91% | 100% | 100% | 71.67% | 100% | 100% | 100% | 89.4% | 0% | 100% | 0% | 0 |
| 112736 | RS Umum dr. Etty Asharto Batu | 5 | 2022 | - | 94% | 0% | 100% | 100% | 80% | 0% | 83% | 100% | 100% | 0% | 100% | 90% | 0 |
| 112737 | RS Muhammadiyah Babat | 5 | 2022 | - | 78.38% | 88% | 100% | 100% | 88.52% | 4.19% | 86.98% | 95.18% | 99.97% | 71.72% | 100% | 90.53% | 0 |
| 112738 | RS Umum Daerah Berkah Pandeglang | 5 | 2022 | - | 86.5% | 87% | 100% | 100% | 84.51% | 0% | 100% | 100% | 92% | 84.5% | 100% | 100% | 0 |
| 112739 | RS Umum Daerah Ibnu Sina Kab. Gresik | 5 | 2022 | - | 99.94% | 96% | 100% | 18.75% | 85.94% | 3.07% | 84.09% | 94.85% | 88.47% | 100% | 100% | 100% | 0 |
| 112740 | RS Semen Gresik | 5 | 2022 | 02-05-2024 | 97.61% | 100% | 100% | 0% | 91.77% | 0% | 76.23% | 100% | 80.72% | 82.5% | 100% | 100% | 81.7 |
| 112741 | RS Ibu dan Anak Ferina | 5 | 2022 | - | 64.27% | 90% | 100% | 100% | 55.56% | 10% | 95.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 112742 | RS Umum Nyai Ageng Pinatih Gresik | 5 | 2022 | - | 90.27% | 88% | 100% | 100% | 90.4% | 100% | 82.46% | 100% | 99.17% | 100% | 96.36% | 100% | 0 |
| 112743 | RS PKU Muhammadiyah Surabaya | 5 | 2022 | - | 95% | 100% | 100% | 100% | 85% | 0% | 85% | 100% | 85% | 85% | 100% | 85% | 0 |
| 112744 | RS Petrokimia Gresik | 5 | 2022 | - | 96.44% | 100% | 100% | 0% | 96.88% | 0% | 78.01% | 100% | 99.72% | 97.4% | 100% | 100% | 0 |
| 112745 | RS Ibu dan Anak Graha Medika | 5 | 2022 | - | 96.62% | 100% | 100% | 100% | 81.29% | 2% | 84.8% | 100% | 81.62% | 98.05% | 100% | 100% | 84.68 |
| 112746 | RS Permata Hati Lamongan | 5 | 2022 | - | 80% | 100% | 100% | 0% | 80.67% | 0% | 87.72% | 100% | 80% | 100% | 100% | 100% | 95 |
| 112747 | RS Ibu dan Anak Khodijah | 5 | 2022 | - | 99.43% | 100% | 100% | 84.62% | 88.76% | 0% | 100% | 100% | 100% | 94.87% | 100% | 100% | 0 |
| 112748 | RS Ibu dan Anak Lombok Dua Dua Lontar | 5 | 2022 | - | 89% | 89% | 100% | 9.09% | 0% | % | 78.79% | 100% | 0% | 0% | 100% | 18.52% | 17 |
| 112749 | RS Ibu dan Anak Selaras | 5 | 2022 | - | 0% | 0% | 93.33% | 0% | 0% | 11.11% | 42.42% | 0% | 100% | 100% | 100% | 100% | 0 |
| 112750 | RS Umum Muhammadiyah Lamongan | 5 | 2022 | - | 94.79% | 99% | 95.95% | 100% | 76.47% | 0% | 77.44% | 95.8% | 99.95% | 76.04% | 63.87% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.