Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 112801 | RS Khusus Kanker Onkologi Sentani | 5 | 2022 | - | 98.95% | 84% | 93.79% | 0% | 66.53% | 0% | 76.47% | 100% | 82.74% | 100% | 100% | 0% | 71.75 |
| 112802 | RS Umum Hermina Tangkubanprahu | 5 | 2022 | - | 92.2% | 96% | 100% | 100% | 88.06% | 0% | 100% | 100% | 98.35% | 92.68% | 86.67% | 100% | 92.86 |
| 112803 | RS Umum Daerah Dr. Soedono Madiun | 5 | 2022 | - | 86.95% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 112804 | RS TNI AL Dr. Oepomo | 5 | 2022 | - | 88.06% | 96% | 100% | 0% | 88.2% | 0% | 78.05% | 100% | 100% | 95.45% | 100% | 0% | 0 |
| 112805 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 5 | 2022 | - | 81.5% | 100% | 100% | 0% | 91.18% | 0% | 88.73% | 100% | 85.59% | 0% | 0% | 100% | 94.17 |
| 112806 | RS Gatoel | 5 | 2022 | - | 91% | 93% | 100% | 100% | 100% | 0.45% | 86.87% | 100% | 96.96% | 100% | 100% | 100% | 0 |
| 112807 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 5 | 2022 | - | 87.8% | 87% | 100% | 100% | 86.16% | 1.68% | 79.77% | 89.39% | 95.81% | 94.74% | 98.65% | 100% | 0 |
| 112808 | RS Ibu dan Anak Melati Husada | 5 | 2022 | - | 100% | 100% | 100% | 5% | 100% | 5% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 112809 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 5 | 2022 | - | 86.18% | 87% | 94.55% | 100% | 94.12% | 0% | 86.21% | 100% | 99.51% | 93.1% | 100% | 100% | 90.5 |
| 112810 | RS Primasatya Husada Citra (PHC) Surabaya | 5 | 2022 | - | 87.5% | 97% | 100% | 100% | 90.58% | 0.78% | 86.64% | 98.23% | 99.39% | 85.71% | 100% | 100% | 0 |
| 112811 | RS Katolik St. Vincentius a Paulo | 5 | 2022 | - | 85.59% | 98% | 99.48% | 0% | 87.82% | 13.47% | 79.77% | 100% | 97.09% | 0% | 99.92% | 100% | 91 |
| 112812 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 5 | 2022 | - | 94.4% | 96% | 91.33% | 100% | 78.5% | 0% | 78.25% | 100% | 85.54% | 65.6% | 100% | 70.43% | 68.2 |
| 112813 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 5 | 2022 | - | 90% | 100% | 100% | 100% | 52.96% | 0% | 85.12% | 100% | 99.64% | 100% | 97.22% | 100% | 0 |
| 112814 | RS Ibu dan Anak Muhammadiyah Malang | 5 | 2022 | - | 88.46% | 99% | 100% | 100% | 78.11% | 0% | 51.38% | 100% | 100% | 100% | 100% | 100% | 87.15 |
| 112815 | RS Umum Islam Aisyiyah Malang | 5 | 2022 | - | 92.15% | 100% | 97.36% | 0% | 39.5% | 6.75% | 55.42% | 87.64% | 88.27% | 94.74% | 97.42% | 96% | 97.97 |
| 112816 | RS Umum Persada Hospital | 5 | 2022 | - | 0% | 0% | 0% | 0% | 69.96% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 112817 | RS Umum Islam Siti Aisyah | 5 | 2022 | - | 93.82% | 94% | 100% | 100% | 79% | 0% | 83.95% | 100% | 99.76% | 0% | 100% | 100% | 0 |
| 112818 | RS Reksa Waluya | 5 | 2022 | - | 93.74% | 0% | 100% | 100% | 85.73% | 37.21% | 64.48% | 100% | 72.33% | 0% | 100% | 100% | 0 |
| 112819 | RS Darmo | 5 | 2022 | - | 88.35% | 86% | 99.89% | 0% | 82.28% | 4.26% | 49.78% | 63.21% | 92.33% | 33.33% | 100% | 100% | 99.5 |
| 112820 | RS Umum Adi Husada Kapasari | 5 | 2022 | - | 94% | 95% | 100% | 0% | 70.47% | 0% | 91.84% | 100% | 99.97% | 89.85% | 99.38% | 100% | 0 |
| 112821 | RS Otak & Jantung Pertamina Royal Biringkanaya | 5 | 2022 | - | 80% | 93% | 100% | 100% | 100% | 100% | 87.8% | 0% | 0% | 0% | 100% | 100% | 100 |
| 112822 | RS Ibu dan Anak Kartini | 5 | 2022 | - | 88.84% | 100% | 100% | 90.91% | 86.8% | 0% | 89.13% | 100% | 88.79% | 100% | 100% | 0% | 0 |
| 112823 | RS Ibu dan Anak Sentosa | 5 | 2022 | - | 97.54% | 100% | 100% | 83.33% | 97.11% | 0% | 77.74% | 100% | 99.24% | 100% | 100% | 0% | 0 |
| 112824 | RS Umum Daerah Tora Belo | 5 | 2022 | - | 87.21% | 95% | 85.11% | 69.23% | 70% | 27.37% | 93.48% | 80% | 83.33% | 82.05% | 85.71% | 0% | 0 |
| 112825 | RS Umum Daerah Undata Palu | 5 | 2022 | - | 89.54% | 90% | 96.46% | 0% | 43.28% | 2.73% | 100% | 98.54% | 100% | 0% | 99.65% | 100% | 0 |
| 112826 | RS Umum Daerah I Lagaligo | 5 | 2022 | 08-08-2024 | 100% | 100% | 100% | 100% | 78.69% | 0% | 100% | 100% | 100% | 90.77% | 100% | 0% | 0 |
| 112827 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 5 | 2022 | - | 83.33% | 90% | 91.67% | 0% | 87.66% | 4.11% | 100% | 100% | 98.44% | 80% | 92.86% | 100% | 0 |
| 112828 | RS Ibu dan Anak Amanat | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 99 |
| 112829 | RS Umum Anutapura Palu | 5 | 2022 | - | 86.15% | 89% | 94.63% | 80.77% | 100% | 7.69% | 100% | 100% | 99.84% | 0% | 100% | 100% | 0 |
| 112830 | RS Ibu dan Anak Chaterine Booth | 5 | 2022 | - | 90.91% | 100% | 97.56% | 100% | 61.63% | 0% | 95.31% | 100% | 88.86% | 0% | 98.11% | 100% | 0 |
| 112831 | RS Santa Teresa Marampa Rantepao | 5 | 2022 | - | 82.5% | 90% | 96.67% | 0% | 100% | 100% | 89.84% | 100% | 97.5% | 94.29% | 96.36% | 0% | 91.19 |
| 112832 | RS Khusus Daerah Dadi | 5 | 2022 | - | 91.5% | 100% | 100% | 0% | 84.12% | 0% | 100% | 100% | 94.87% | 87.88% | 100% | 50% | 0 |
| 112833 | RS Tk. II Pelamonia | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 3.24% | 95.24% | 100% | 99.49% | 83.33% | 100% | 100% | 0 |
| 112834 | RS Khusus Daerah Ibu dan Anak Pertiwi | 5 | 2022 | - | 89.3% | 85% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 112835 | RS Kepolisian Bhayangkara | 5 | 2022 | - | 93.8% | 86% | 86.67% | 100% | 84.05% | 2.12% | 82.73% | 100% | 99.98% | 100% | 36.78% | 100% | 76.61 |
| 112836 | RS Woodward | 5 | 2022 | - | 89.06% | 94% | 100% | 66.67% | 82.61% | 0% | 99.59% | 100% | 100% | 0% | 100% | 92.86% | 91 |
| 112837 | RS Akademis Jaury | 5 | 2022 | - | 79% | 80% | 100% | 0% | 50% | 10.34% | 80% | 100% | 100% | 92% | 100% | 92% | 0 |
| 112838 | RS Stella Maris | 5 | 2022 | - | 86.8% | 92% | 93.6% | 100% | 99.12% | 0% | 92.2% | 100% | 98.66% | 92.31% | 100% | 100% | 93.9 |
| 112839 | RS Umum Daerah Sayang Rakyat | 5 | 2022 | - | 81.54% | 95% | 96.11% | 0% | 78.11% | 0% | 77.03% | 100% | 99.21% | 79.59% | 96.69% | 0% | 0 |
| 112840 | RS Umum Tadulako Palu | 5 | 2022 | - | 96.56% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 112841 | RS Umum Daerah Arifin Numang | 5 | 2022 | - | 43.1% | 59% | 98.41% | 53.33% | 60.77% | 0% | 80.69% | 100% | 87.14% | 67.57% | 97.98% | 83.33% | 0 |
| 112842 | RS Ibnu Sina Makassar | 5 | 2022 | - | 86.41% | 81% | 100% | 0% | 12.14% | 0% | 45.14% | 100% | 98.89% | 3.28% | 64.87% | 100% | 87 |
| 112843 | RS Umum Daerah Nene Mallomo | 5 | 2022 | - | 86.5% | 84% | 86.94% | 87.5% | 97.77% | 2% | 93.72% | 91.9% | 89% | 36.92% | 77.42% | 0% | 87.58 |
| 112844 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 5 | 2022 | - | 72.29% | 88% | 100% | 100% | 80.65% | 1.19% | 100% | 100% | 99.59% | 0% | 95.65% | 100% | 0 |
| 112845 | RS Umum Daerah Siwa | 5 | 2022 | - | 89.71% | 94% | 98.37% | 100% | 92.45% | 0% | 94.12% | 100% | 99.73% | 84.21% | 100% | 100% | 0 |
| 112846 | RS Siloam Makassar | 5 | 2022 | - | 99.54% | 100% | 100% | 100% | 42.69% | 0% | 97% | 100% | 0% | 100% | 100% | 100% | 93 |
| 112847 | RS Umum Daerah Haji Makassar | 5 | 2022 | - | 69% | 78% | 97.68% | 100% | 100% | 1.37% | 87.36% | 100% | 95.95% | 84% | 100% | 94.44% | 0 |
| 112848 | RS Maryam Citra Medika | 5 | 2022 | - | 95.93% | 94% | 100% | 0% | 100% | 6.67% | 100% | 100% | 100% | 36.36% | 100% | 0% | 100 |
| 112849 | RS Fatima Pare-Pare | 5 | 2022 | - | 89.36% | 96% | 100% | 0% | 14.76% | 0% | 78.59% | 90.35% | 100% | 0% | 100% | 100% | 90.09 |
| 112850 | RS Umum Daerah Syehk Yusuf Gowa | 5 | 2022 | - | 78.46% | 93% | 97.61% | 0% | 44.44% | 0.72% | 87.28% | 100% | 90.86% | 0% | 92.63% | 100% | 84.4 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.