Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 113751 | RS Ibu dan Anak Graha Kurnia | 6 | 2022 | - | 93.5% | 100% | 100% | 100% | 85% | 0% | 90% | 100% | 95% | 97.5% | 100% | 100% | 0 |
| 113752 | RS Umum Santo Antonio Baturaja | 6 | 2022 | - | 82.41% | 100% | 100% | 100% | 100% | 0% | 96.05% | 100% | 100% | 100% | 100% | 33.33% | 0 |
| 113753 | RS Ibu dan Anak Mawar | 6 | 2022 | - | 85.5% | 94% | 100% | 100% | 95.24% | 0% | 96.3% | 100% | 88.6% | 100% | 100% | 100% | 90 |
| 113754 | RS Umum Mitra Husada | 6 | 2022 | - | 65.97% | 98% | 99.97% | 100% | 96.61% | 2.3% | 97.04% | 100% | 91.95% | 75% | 99.89% | 100% | 89 |
| 113755 | RS Umum Daerah Batin Mangunang | 6 | 2022 | - | 71.5% | 50% | 71.43% | 60% | 71.43% | 33.33% | 77.78% | 90.91% | 80% | 62.5% | 88.89% | 72.73% | 64.99 |
| 113756 | RS Mitra | 6 | 2022 | - | 90% | 100% | 100% | 50% | 80% | 3.75% | 70% | 100% | 83.33% | 90.77% | 100% | 100% | 78 |
| 113757 | RS Ibu dan Anak Prima Qonita | 6 | 2022 | - | 92.41% | 100% | 100% | 100% | 86.72% | 0% | 92.95% | 100% | 100% | 0% | 94.2% | 100% | 81.7 |
| 113758 | RS Umum Islam Asy-Syifaa Bandar Jaya | 6 | 2022 | - | 94.88% | 98% | 98.52% | 92.31% | 84.28% | 1.96% | 45.97% | 100% | 100% | 80.49% | 100% | 100% | 90.15 |
| 113759 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 6 | 2022 | - | 87.06% | 95% | 97.03% | 83.33% | 91.26% | 2.16% | 87.82% | 100% | 98.5% | 87.5% | 98.27% | 100% | 80.23 |
| 113760 | RS Bhayangkara Jitra Kota Bengkulu | 6 | 2022 | - | 83% | 83% | 100% | 100% | 57.43% | 0% | 63.75% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 113761 | RS Ibu Anak Hidayah Ibu | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 94.58% | 100% | 100% | 100% | 0 |
| 113762 | RS Umum Kambang | 6 | 2022 | - | 91.5% | 92% | 100% | 63.16% | 89.41% | 0.67% | 66.67% | 90.48% | 93.77% | 60% | 96.97% | 88.89% | 80.5 |
| 113763 | RS Airan Raya | 6 | 2022 | - | 87% | 100% | 95.31% | 0% | 88.81% | 28.7% | 58.8% | 83.94% | 100% | 57.94% | 92.79% | 100% | 92 |
| 113764 | RS Tiara Sella | 6 | 2022 | - | 90% | 100% | 100% | 88.24% | 81.04% | 2% | 100% | 100% | 97.72% | 86% | 100% | 100% | 0 |
| 113765 | RS Jiwa Soeprapto Provinsi Bengkulu | 6 | 2022 | - | 89% | 100% | 100% | 0% | 89.93% | 0% | 100% | 100% | 91.45% | 92.98% | 100% | 100% | 78.6 |
| 113766 | RS Rapha Theresia | 6 | 2022 | - | 95% | 87% | 100% | 100% | 97.76% | 25% | 64.15% | 0% | 100% | 0% | 100% | 0% | 83.5 |
| 113767 | RS Umum Bukit Asam Medika | 6 | 2022 | - | 78.36% | 100% | 92.15% | 100% | 12.46% | 1.53% | 86.35% | 100% | 77.27% | 0% | 86.35% | 100% | 99 |
| 113768 | RS Umum Yukum Medical Centre | 6 | 2022 | - | 81% | 91% | 93.31% | 100% | 63.59% | 0.25% | 58.33% | 96.97% | 100% | 72.22% | 86.11% | 78.79% | 77.21 |
| 113769 | RS Umum Daerah Tugu Jaya | 6 | 2022 | - | 97.5% | 100% | 100% | 0% | 90% | 0% | 83.33% | 100% | 93% | 88% | 100% | 80% | 80 |
| 113770 | RS Islam At-Taqwa Gumawang | 6 | 2022 | - | 87.16% | 93% | 85.02% | 100% | 67.9% | 0% | 88.39% | 100% | 85.99% | 0% | 100% | 100% | 82 |
| 113771 | RS Umum Daerah Bandar Negara Husada | 6 | 2022 | - | 34% | 100% | 100% | 0% | 83.33% | 0% | 100% | 0% | 88.85% | 0% | 100% | 0% | 0 |
| 113772 | RS Natar Medika | 6 | 2022 | - | 79.06% | 99% | 90.81% | 100% | 86.96% | 19.05% | 77.73% | 100% | 90.11% | 100% | 85.62% | 85.62% | 0 |
| 113773 | RS Hermina Ciledug | 6 | 2022 | - | 95% | 97% | 100% | 100% | 100% | 0% | 90% | 100% | 100% | 82.67% | 100% | 100% | 95 |
| 113774 | RS Sari Asih Ciputat | 6 | 2022 | - | 74.5% | 76% | 98.51% | 66.67% | 94.09% | 1.4% | 66.55% | 98.33% | 81.77% | 68.63% | 99.88% | 100% | 0 |
| 113775 | RS Ibu dan Anak Ilanur | 6 | 2022 | - | 85% | 75% | 74.16% | 100% | 71.3% | 0% | 68.66% | 100% | 100% | 0% | 80.59% | 0% | 0 |
| 113776 | RS Krakatau Medika | 6 | 2022 | - | 93% | 100% | 100% | 100% | 97% | 0% | 80% | 100% | 97.5% | 75% | 100% | 100% | 0 |
| 113777 | RS Bethsaida | 6 | 2022 | - | 90.09% | 100% | 100% | 0% | 95.95% | 0% | 98% | 100% | 99.99% | 95% | 100% | 100% | 97.7 |
| 113778 | RS Ibu dan Anak Puri Garcia | 6 | 2022 | - | 68.12% | 81% | 38.18% | 100% | 80.83% | 0% | 27.59% | 100% | 0% | 0% | 100% | 0% | 0 |
| 113779 | RS Mitra Husada | 6 | 2022 | - | 96.67% | 100% | 100% | 90% | 86.84% | 9.33% | 85.88% | 100% | 91.67% | 96.67% | 100% | 100% | 0 |
| 113780 | RS Umum Daerah Pakuhaji | 6 | 2022 | - | 100% | 100% | 32.64% | 100% | 80.49% | 0% | 100% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 113781 | RS Umum Daerah Kota Serang | 6 | 2022 | - | 78.76% | 100% | 98.78% | 100% | 90% | 31.82% | 100% | 100% | 87.69% | 82.21% | 100% | 100% | 0 |
| 113782 | RS Umum Hermina Cilegon | 6 | 2022 | - | 92.72% | 96% | 100% | 100% | 100% | 0% | 88.24% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 113783 | RS Dinda | 6 | 2022 | - | 95.6% | 100% | 100% | 0% | 93.45% | 2.94% | 85% | 100% | 85.47% | 82.73% | 100% | 100% | 0 |
| 113784 | RS Umum Hermina Tangerang | 6 | 2022 | - | 89.61% | 99% | 100% | 97.67% | 85.8% | 3.61% | 78.57% | 100% | 100% | 84% | 100% | 100% | 99.35 |
| 113785 | RS UniMedika Sepatan | 6 | 2022 | - | 0% | 0% | 100% | 16.39% | 56.36% | 0% | 20.48% | 100% | 80.11% | 0% | 100% | 100% | 99.5 |
| 113786 | RS Umum Daerah Kota Cilegon | 6 | 2022 | - | 87.62% | 88% | 0% | 0% | 0% | 5.02% | 90.76% | 97.45% | 88.25% | 0% | 0% | 0% | 0 |
| 113787 | RS Bunda Sejati | 6 | 2022 | - | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 98% | 100% | 100% | 0 |
| 113788 | RS Umum Daerah Banten | 6 | 2022 | - | 87.13% | 100% | 98.67% | 0% | 95.33% | 11.34% | 97.11% | 92.41% | 88.73% | 100% | 0% | 100% | 83.09 |
| 113789 | RS Citra sundari | 6 | 2022 | - | 91.25% | 98% | 100% | 0% | 98.97% | 0% | 100% | 0% | 0% | 0% | 100% | 80% | 0 |
| 113790 | RS Primaya | 6 | 2022 | - | 94.86% | 100% | 94.19% | 100% | 96.14% | 4.01% | 61.12% | 100% | 91.9% | 89.82% | 100% | 100% | 95.66 |
| 113791 | RS Umum Hermina Bitung | 6 | 2022 | - | 91.2% | 100% | 100% | 100% | 90% | 100% | 77.78% | 100% | 100% | 76.53% | 100% | 100% | 0 |
| 113792 | RS Medika Lestari | 6 | 2022 | - | 100% | 100% | 100% | 10% | 73.3% | 89.55% | 100% | 100% | 100% | 0% | 100% | 100% | 80 |
| 113793 | RS Umum Bhakti Asih | 6 | 2022 | - | 88.89% | 84% | 86.83% | 95.74% | 52.25% | 0.18% | 49.23% | 93.05% | 99.71% | 42.42% | 86.23% | 83.33% | 0 |
| 113794 | RS Syarif Hidayatullah | 6 | 2022 | - | 100% | 100% | 97.75% | 100% | 86% | 0% | 43.22% | 100% | 78% | 100% | 88.52% | 100% | 0 |
| 113795 | RS Umum BUN | 6 | 2022 | - | 75% | 85% | 100% | 100% | 100% | 24.69% | 74.63% | 100% | 93.44% | 90% | 97.16% | 80% | 84 |
| 113796 | RS Kurnia | 6 | 2022 | - | 89.75% | 93% | 100% | 100% | 95% | 0% | 64.17% | 94.5% | 99.29% | 52% | 100% | 100% | 0 |
| 113797 | RS Metro Hospitals M. Toha | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 113798 | RS Mayapada | 6 | 2022 | - | 77.75% | 98% | 100% | 100% | 84.68% | 2.39% | 88.97% | 95.89% | 100% | 0% | 100% | 100% | 99 |
| 113799 | RS Kurnia Serang | 6 | 2022 | - | 92.27% | 100% | 100% | 100% | 63.52% | 0% | 54.1% | 100% | 99.94% | 80% | 0% | 100% | 0 |
| 113800 | RS Ibu dan Anak Karunia Bunda | 6 | 2022 | - | 95% | 100% | 95% | 100% | 100% | 3.23% | 66.67% | 100% | 95% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.