Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 113701 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 6 | 2022 | - | 62.35% | 100% | 100% | 0% | 22.47% | 0% | 100% | 100% | 100% | 91.3% | 100% | 100% | 0 |
| 113702 | RS Pratama Pendopo | 6 | 2022 | - | 95% | 95% | 95.5% | 0% | 93.5% | 0% | 96% | 0% | 100% | 96.5% | 86.67% | 95.5% | 91 |
| 113703 | Charitas Hospital Kenten | 6 | 2022 | - | 94.25% | 100% | 100% | 0% | 97.3% | 0% | 74.06% | 100% | 95.46% | 90.91% | 100% | 93.75% | 90.73 |
| 113704 | RS Umum Daerah Kabupaten Empat Lawang | 6 | 2022 | - | 86.27% | 96% | 94.87% | 100% | 89.01% | 0% | 91.18% | 100% | 95.57% | 86.67% | 100% | 85.71% | 0 |
| 113705 | RS Hermina Palembang | 6 | 2022 | - | 95.24% | 100% | 100% | 100% | 86.67% | 0.51% | 98% | 100% | 100% | 92.04% | 100% | 100% | 99.4 |
| 113706 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 6 | 2022 | - | 86.21% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 99.99% | 90% | 100% | 100% | 81 |
| 113707 | RS Umum dr. AK. Gani Kota Palembang | 6 | 2022 | - | 98.95% | 91% | 99.76% | 90% | 60.39% | 1.59% | 81.52% | 96.6% | 96% | 71.43% | 100% | 100% | 99.1 |
| 113708 | RS Umum Daerah Sukajadi | 6 | 2022 | - | 100% | 100% | 74.36% | 0% | 100% | 0% | 100% | 100% | 99.52% | 0% | 100% | 0% | 0 |
| 113709 | RS Umum Pusri Palembang | 6 | 2022 | - | 95.83% | 100% | 98.83% | 80% | 98.9% | 1.86% | 39.31% | 100% | 87.44% | 100% | 100% | 100% | 80.97 |
| 113710 | RS Umum Myria Palembang | 6 | 2022 | - | 98.67% | 100% | 100% | 100% | 88.16% | 5.5% | 90.67% | 100% | 97.23% | 56.45% | 100% | 100% | 90.1 |
| 113711 | RS Umum Daerah Palembang Bari | 6 | 2022 | - | 87.16% | 100% | 100% | 100% | 90.65% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 113712 | RS Umum Charitas Hospital Palembang | 6 | 2022 | - | 85.49% | 93% | 98.94% | 81.82% | 77.12% | 0% | 67.61% | 100% | 78.51% | 61.54% | 100% | 97.87% | 82.16 |
| 113713 | RS Ibu dan Anak Tiara Fatrin Palembang | 6 | 2022 | - | 88.97% | 100% | 100% | 100% | 86.88% | 100% | 82.04% | 100% | 88.61% | 88.97% | 100% | 0% | 88 |
| 113714 | RS Umum Bunda Palembang | 6 | 2022 | - | 85% | 65% | 85% | 87% | 50% | 0% | 50% | 89% | 87% | 80% | 90% | 100% | 0 |
| 113715 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 6 | 2022 | - | 86.06% | 98% | 100% | % | 97.15% | % | 98.69% | 66.67% | 100% | 0% | 100% | 100% | 83.54 |
| 113716 | RS Islam Siti Khadijah | 6 | 2022 | - | 100% | 100% | 100% | 100% | 99.57% | 0% | 98.49% | 100% | 100% | 100% | 100% | 100% | 99.45 |
| 113717 | RS Muhammadiyah Palembang | 6 | 2022 | - | 100% | 100% | 98.89% | 100% | 100% | 2.19% | 20.22% | 97.03% | 100% | 0% | 100% | 100% | 0 |
| 113718 | RS Umum Fadhilah Kota Prabumulih | 6 | 2022 | - | 86% | 100% | 64.4% | 0% | 90% | 80.65% | 82% | 7.41% | 82% | 0% | 95.33% | 100% | 0 |
| 113719 | RS Bunda Medika Jakabaring | 6 | 2022 | - | 91.67% | 93% | 100% | 92.59% | 68.19% | 1.67% | 97.35% | 100% | 99.58% | 97.33% | 100% | 100% | 93 |
| 113720 | RS Umum Daerah Gandus Palembang | 6 | 2022 | - | 80% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 94.21 |
| 113721 | RS Ibu dan Anak Mama | 6 | 2022 | - | 0% | 0% | 93.1% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 113722 | RS Umum Daerah Muara Dua | 6 | 2022 | - | 79.13% | 55% | 100% | 100% | 9.43% | 0% | 88.98% | 100% | 100% | 0% | 78.17% | 0% | 79.77 |
| 113723 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 6 | 2022 | - | 96.43% | 96% | 100% | 100% | 30.83% | 2.5% | 98.61% | 100% | 98.52% | 100% | 100% | 100% | 97 |
| 113724 | RS Umum Daerah Martapura | 6 | 2022 | - | 77.1% | 92% | 100% | 100% | 86.67% | 100% | 100% | 100% | 79.43% | 83.33% | 100% | 86.67% | |
| 113725 | RS Umum Ar-Rasyid Palembang | 6 | 2022 | - | 96.25% | 100% | 100% | 69.23% | 47.62% | 0% | 85.62% | 96.97% | 96.02% | 80% | 100% | 66.67% | 98.57 |
| 113726 | RS Umum YK Madira Palembang | 6 | 2022 | - | 97.5% | 98% | 97% | 0% | 89% | 0% | 99% | 97% | 100% | 0% | 100% | 82% | 82 |
| 113727 | RS Ibu dan Anak Az-Zahra Palembang | 6 | 2022 | - | 51% | 65% | 48.67% | 100% | 75.93% | 0% | 76.55% | 100% | 70.34% | 75.34% | 63.45% | 100% | 80.83 |
| 113728 | RS Ibu dan Anak Bunda Noni | 6 | 2022 | - | 75.5% | 100% | 100% | 75% | 93.68% | 0% | 78.57% | 100% | 100% | 100% | 100% | 0% | 0 |
| 113729 | Charitas Hospital Belitang | 6 | 2022 | - | 87.16% | 100% | 100% | 100% | 100% | 0% | 86.45% | 100% | 99.79% | 72.73% | 99.78% | 100% | 86.14 |
| 113730 | RS Ibu dan Anak Trinanda Palembang | 6 | 2022 | - | 84.99% | 100% | 88.89% | 100% | 94.95% | 0% | 83.62% | 0% | 100% | 100% | 100% | 0% | 0 |
| 113731 | RS Umum Graha Mandiri | 6 | 2022 | - | 99.5% | 100% | 95% | 90% | 90% | 99% | 100% | 100% | 100% | 90% | 100% | 95% | 0 |
| 113732 | RS Siloam Sriwijaya Palembang | 6 | 2022 | - | 92.84% | 95% | 98.13% | 25% | 51.74% | 20% | 60.91% | 92.38% | 100% | 74.29% | 100% | 91.53% | 98 |
| 113733 | RS Umum Daerah Ogan Komering Ulu Timur | 6 | 2022 | - | 82.5% | 79% | 100% | 100% | 22.5% | 70% | 100% | 98.62% | 84.5% | 0% | 100% | 100% | 0 |
| 113734 | RS Pelabuhan Palembang | 6 | 2022 | - | 90.91% | 100% | 100% | 66.67% | 81.67% | 0% | 58.43% | 100% | 95.83% | 92.26% | 100% | 100% | 82.63 |
| 113735 | RS Ar-Royyan | 6 | 2022 | - | 76.5% | 92% | 99% | 100% | 71.5% | 3.12% | 59% | 94.55% | 72.48% | 74% | 100% | 80% | 78 |
| 113736 | RS Ibu dan Anak Marissa Palembang | 6 | 2022 | - | 93.97% | 95% | 96.43% | 100% | 81.59% | 50% | 85.71% | 0% | 81.94% | 100% | 100% | 20% | 0 |
| 113737 | RS Umum Daerah Alimuddin Umar | 6 | 2022 | - | 78.55% | 95% | 92.2% | 100% | 86.67% | 0% | 100% | 88.75% | 85.74% | 75% | 100% | 100% | 100 |
| 113738 | RS Umum Melati | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 113739 | RS Umum Daerah H. Abdurrahman Sayoeti | 6 | 2022 | - | 86.76% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 99.27% | 0% | 0% | 0% | 76.62 |
| 113740 | RS Umum Mitra Mulia Husada | 6 | 2022 | - | 93.43% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 96.97% | 100% | 100% | 100% | 97 |
| 113741 | RS Ibu dan Anak Bunda | 6 | 2022 | - | 92.31% | 100% | 100% | 72% | 81.29% | 47.06% | 86.96% | 100% | 100% | 82.5% | 100% | 100% | 97 |
| 113742 | RS Umum Permata Hati | 6 | 2022 | - | 93.55% | 100% | 100% | 100% | 95.56% | 3.12% | 86.49% | 100% | 99.39% | 92.31% | 100% | 100% | 0 |
| 113743 | RS Umum Daerah Dr H Abdul Moeloek | 6 | 2022 | - | 88.89% | 98% | 98.3% | 0% | 44.04% | 4.91% | 61.63% | 100% | 99.56% | 96.52% | 72.93% | 0% | 0 |
| 113744 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 6 | 2022 | - | 85.22% | 100% | 100% | 100% | 79.02% | 0.34% | 80.2% | 100% | 97.23% | 70.65% | 100% | 100% | 80.27 |
| 113745 | RS Siti Khodijah | 6 | 2022 | - | 79% | 75% | 90% | 70% | 59.81% | 16.67% | 70.91% | 90% | 86.54% | 71.43% | 96% | 100% | 67.5 |
| 113746 | RS Umum Baiturahim Jambi | 6 | 2022 | - | 92.15% | 100% | 100% | 100% | 99.02% | 0% | 77.86% | 100% | 87.6% | 0% | 85.29% | 0% | 80 |
| 113747 | RS Umum Daerah Pringsewu | 6 | 2022 | - | 77.58% | 83% | 100% | 0% | 60.29% | 16.22% | 99.15% | 100% | 86.78% | 85.71% | 100% | 100% | 77.77 |
| 113748 | RS Umum Erni Medika | 6 | 2022 | - | 84.43% | 82% | 83.33% | 82.14% | 65.33% | 77.78% | 70% | 100% | 82.11% | 66.33% | 93.5% | 100% | 0 |
| 113749 | RS Panti Secanti | 6 | 2022 | - | 89.71% | 90% | 98.36% | 0% | 76.97% | 14.58% | 100% | 100% | 82.9% | 98.48% | 99.06% | 100% | 92 |
| 113750 | RS Ibu dan Anak Ibunda | 6 | 2022 | - | 90.03% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.