Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 113601 | RS Umum Daerah Kota Dumai | 5 | 2022 | - | 80.08% | 0% | 100% | 0% | 32.98% | 0% | 0% | 100% | 78.96% | 0% | 100% | 0% | 77 |
| 113602 | RS Bunda Medika Jakabaring | 5 | 2022 | - | 83.57% | 0% | 100% | 80% | 67.9% | 0% | 87.59% | 100% | 99.64% | 91.53% | 100% | 100% | 90 |
| 113603 | RS Umum Bina Kasih | 5 | 2022 | - | 84% | 97% | 100% | 100% | 80.45% | 100% | 84.11% | 100% | 96.19% | 83.33% | 100% | 100% | 0 |
| 113604 | RS Islam At-Taqwa Gumawang | 5 | 2022 | - | 78.46% | 96% | 82% | 100% | 64.99% | 0% | 85.19% | 100% | 87.25% | 0% | 100% | 100% | 86 |
| 113605 | RS Bhayangkara Jitra Kota Bengkulu | 5 | 2022 | - | 81% | 74% | 100% | 100% | 36.05% | 0% | 64.87% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 113606 | RS Umum Daerah Raden Mattaher Jambi | 5 | 2022 | - | 95.44% | 98% | 94.4% | 74.07% | 80.26% | 3.08% | 83.98% | 100% | 98.53% | 0% | 98.28% | 100% | 86.85 |
| 113607 | RS Santa Maria Pekanbaru | 5 | 2022 | - | 90.67% | 100% | 100% | 100% | 93.95% | 0% | 86.7% | 100% | 100% | 100% | 100% | 100% | 97.68 |
| 113608 | RS Siti Khodijah | 5 | 2022 | - | 76.5% | 83% | 86.67% | 73.68% | 57.08% | 0% | 70.91% | 100% | 86.54% | 71.43% | 96.36% | 50% | |
| 113609 | RS Umum Daerah Sultan Thaha Saifuddin | 5 | 2022 | - | 88.5% | 96% | 63.35% | 100% | 40.6% | 0% | 100% | 100% | 99.05% | 71.83% | 74.55% | 70% | 0 |
| 113610 | Charitas Hospital Kenten | 5 | 2022 | - | 95.53% | 100% | 99.79% | 0% | 86.44% | 0% | 76.6% | 100% | 95.46% | 95.24% | 100% | 100% | 0 |
| 113611 | RS Umum Sansani | 6 | 2022 | - | 97.55% | 100% | 93.02% | 100% | 97.2% | 2.76% | 100% | 100% | 92.46% | 100% | 100% | 100% | 85 |
| 113612 | RS Umum Daerah Haji Abdoel Madjid Batoe | 6 | 2022 | - | 88.5% | 97% | 100% | 100% | 94% | 0% | 88% | 100% | 100% | 90% | 100% | 100% | 90.5 |
| 113613 | RS Umum Daerah H. Hanafie | 6 | 2022 | 01-01-1970 | 85% | 100% | 100% | 100% | 93.7% | 0% | 95.06% | 98.65% | 89.72% | 100% | 100% | 100% | 0 |
| 113614 | RS Awal Bros A. Yani | 6 | 2022 | - | 76.1% | 93% | 100% | 82.35% | 71.91% | 0.58% | 72.08% | 100% | 96.25% | 91.3% | 99.85% | 100% | 91.58 |
| 113615 | RS Umum Pekanbaru Medical Center | 6 | 2022 | - | 85.78% | 100% | 100% | 0% | 84.68% | 0% | 78.75% | 100% | 97.19% | 0% | 0% | 66.67% | 0 |
| 113616 | RS Mitra Medika Batang Hari | 6 | 2022 | - | 73% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 113617 | RS Islam Arafah | 6 | 2022 | - | 99.38% | 100% | 100% | 15.79% | 72.94% | 0.66% | 51.93% | 100% | 99.58% | 86.96% | 100% | 100% | 83.47 |
| 113618 | RS Umum Lancang Kuning | 6 | 2022 | - | 98.71% | 100% | 100% | 85.71% | 95% | 0% | 77.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 113619 | RS Ibu dan Anak Annisa | 6 | 2022 | - | 71.33% | 94% | 92.21% | 91.92% | 89.1% | 0% | 91.09% | 95.45% | 97.02% | 0% | 100% | 100% | 83.27 |
| 113620 | RS Umum Daerah Sultan Thaha Saifuddin | 6 | 2022 | - | 94% | 89% | 69.52% | 81.25% | 60.77% | 1.54% | 100% | 100% | 97.27% | 72.73% | 76.74% | 66.67% | 0 |
| 113621 | RS Umum Daerah Petala Bumi | 6 | 2022 | - | 68.5% | 85% | 100% | 0% | 69.35% | 0% | 90.67% | 100% | 91.15% | 100% | 100% | 100% | 82.58 |
| 113622 | RS Umum Syafira | 6 | 2022 | - | 91.23% | 100% | 99.84% | 100% | 94.61% | 4.35% | 53.97% | 100% | 99.57% | 60% | 45.62% | 100% | 7.44 |
| 113623 | RS Royal Prima | 6 | 2022 | - | 88% | 90% | 92% | 100% | 82.14% | 3.28% | 34.29% | 93.33% | 92.8% | 88.89% | 100% | 0% | 0 |
| 113624 | RS Umum Daerah H. Abdul Manap | 6 | 2022 | - | 90.74% | 96% | 86.7% | 0% | 18.62% | 0% | 86.36% | 100% | 91.03% | 100% | 100% | 100% | 0 |
| 113625 | RS Santa Maria Pekanbaru | 6 | 2022 | - | 90.78% | 100% | 100% | 100% | 93.39% | 0% | 85.63% | 100% | 100% | 100% | 100% | 100% | 97.74 |
| 113626 | RS Pertamina Dumai | 6 | 2022 | - | 95.67% | 96% | 100% | 71.43% | 84.07% | 0% | 79.79% | 100% | 97.17% | 100% | 100% | 100% | 76.62 |
| 113627 | RS Umum Universitas Riau | 6 | 2022 | - | 87% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 80.92% | 50% | 100% | 0% | 76 |
| 113628 | RS Umum Daerah Kota Dumai | 6 | 2022 | - | 80.21% | 0% | 100% | 0% | 32.98% | 0% | 0% | 100% | 78.69% | 0% | 100% | 0% | 0 |
| 113629 | RS Tk. IV Pekanbaru | 6 | 2022 | - | 85% | 90% | 100% | 0% | 95.33% | 0% | 88.37% | 100% | 96.9% | 100% | 100% | 100% | 0 |
| 113630 | RS Umum Santa Theresia | 6 | 2022 | - | 90.46% | 88% | 99.47% | 20% | 73.88% | 10.06% | 78.68% | 98.02% | 79.33% | 0% | 93.72% | 100% | 85.5 |
| 113631 | RS Umum Bina Kasih | 6 | 2022 | - | 86% | 97% | 100% | 100% | 80.4% | 86.67% | 86.88% | 100% | 82.15% | 81.13% | 100% | 100% | 0 |
| 113632 | RS Umum Daerah Raden Mattaher Jambi | 6 | 2022 | - | 94.41% | 97% | 94.59% | 55.56% | 66.37% | 1.06% | 85.02% | 100% | 97.91% | 0% | 97.03% | 100% | 86.85 |
| 113633 | RS Umum Daerah Mayjen H. A. Thalib | 6 | 2022 | - | 97.56% | 100% | 79.03% | 76.92% | 72.26% | 4.19% | 100% | 100% | 68.1% | 95.2% | 72.92% | 0% | 0 |
| 113634 | RS Hermina Pekanbaru | 6 | 2022 | - | 89.5% | 100% | 100% | 100% | 100% | 2.25% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 113635 | RS Umum Awal Bros Pekanbaru | 6 | 2022 | - | 98.38% | 98% | 100% | 100% | 82.5% | 2.94% | 86.01% | 100% | 81.35% | 96.04% | 100% | 100% | 97.2 |
| 113636 | RS Daerah Madani Kota Pekanbaru | 6 | 2022 | - | 84.21% | 94% | 100% | 0% | 80.65% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 113637 | RS Tk. III 02.06.01 dr. Bratanata | 6 | 2022 | - | 95.29% | 98% | 87.21% | 90.91% | 69.79% | 0.3% | 84.03% | 74.29% | 100% | 98.92% | 86.43% | 83.33% | 0 |
| 113638 | Aulia Hospital | 6 | 2022 | - | 82.76% | 0% | 99.42% | 50% | 72.55% | 71.09% | 62.21% | 100% | 98.79% | 91.92% | 81.5% | 100% | 0 |
| 113639 | RS Bhayangkara Tk. III Kota Pekanbaru | 6 | 2022 | - | 86.4% | 94% | 100% | 100% | 92% | 0% | 86% | 100% | 98% | 90% | 100% | 100% | 0 |
| 113640 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 6 | 2022 | - | 92.5% | 98% | 100% | 0% | 93.5% | 0% | 100% | 89.02% | 99.18% | 100% | 0% | 0% | 0 |
| 113641 | RS Bhayangkara Jambi | 6 | 2022 | - | 100% | 100% | 97.45% | 100% | 96.76% | 0% | 30.1% | 100% | 97.82% | 100% | 100% | 100% | 85 |
| 113642 | RS Umum Prima Pekanbaru | 6 | 2022 | - | 82.5% | 92% | 97.96% | 100% | 79.69% | 1.11% | 78.61% | 94.29% | 77.41% | 73.53% | 98.27% | 100% | 80 |
| 113643 | RS Khusus Mata SMEC Pekanbaru | 6 | 2022 | - | 95.5% | 100% | 100% | % | 100% | 17% | 100% | 100% | 90% | 100% | 100% | 100% | 0 |
| 113644 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 6 | 2022 | - | 79% | 100% | 100% | 100% | 80.38% | 4.55% | 100% | 100% | 99.01% | 84.62% | 100% | 100% | 0 |
| 113645 | RS Ibu dan Anak Annisa | 6 | 2022 | - | 99.5% | 100% | 100% | 100% | 87.14% | 0% | 91.18% | 100% | 100% | 70% | 100% | 100% | 0 |
| 113646 | RS Umum Islam Ibnu Sina | 6 | 2022 | - | 84.91% | 100% | 100% | 0% | 48.15% | 0% | 60.63% | 97.44% | 94.78% | 0% | 100% | 100% | 83.97 |
| 113647 | RS Umum Eka Hospital Pekanbaru | 6 | 2022 | - | 87.46% | 100% | 99.88% | 0% | 76.25% | 10.41% | 99.23% | 100% | 100% | 78.69% | 100% | 100% | 88.58 |
| 113648 | RS Umum Permata Hati | 6 | 2022 | - | 68.77% | 100% | 69.53% | 95.45% | 65.5% | 1.19% | 95.03% | 100% | 100% | 100% | 75.13% | 100% | 0 |
| 113649 | RS Umum Daerah Arifin Achmad | 6 | 2022 | - | 88.06% | 90% | 98.54% | 100% | 63.38% | 0% | 79.14% | 100% | 81.93% | 0% | 79.56% | 68.42% | 82 |
| 113650 | RS Ibu dan Anak Zainab | 6 | 2022 | - | 79.69% | 92% | 100% | 100% | 68.08% | 0% | 87.5% | 100% | 99.88% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.