Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 113551 | RS Umum Islam Ibnu Sina | 5 | 2022 | - | 90.96% | 100% | 100% | 0% | 0% | 0% | 66.95% | 100% | 95.13% | 0% | 100% | 100% | 87.02 |
| 113552 | RS Umum Pusri Palembang | 5 | 2022 | - | 96.33% | 100% | 100% | 0% | 98.29% | 0% | 42.81% | 100% | 92.1% | 100% | 100% | 100% | 81.54 |
| 113553 | RS Panti Secanti | 5 | 2022 | - | 89.11% | 88% | 94.2% | 33.33% | 75.93% | 0% | 100% | 100% | 85.51% | 100% | 100% | 100% | 91 |
| 113554 | RS Umum Daerah Kabupaten Empat Lawang | 5 | 2022 | - | 87.33% | 95% | 94.87% | 0% | 88.68% | 0% | 90.77% | 100% | 89.2% | 82.93% | 95.63% | 100% | 0 |
| 113555 | RS Umum Eka Hospital Pekanbaru | 5 | 2022 | - | 88.17% | 99% | 100% | 0% | 75.96% | 18.45% | 98.57% | 100% | 100% | 94.1% | 100% | 98.68% | 88 |
| 113556 | RS Umum Daerah Pratama Makarti Jaya | 5 | 2022 | - | 94.94% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 95.69% | 100% | 0% | 98.5 |
| 113557 | RS Umum Daerah Kolonel Abundjani/Bangko | 5 | 2022 | - | 84.73% | 95% | 100% | 100% | 90.69% | 0% | 99.32% | 100% | 96.91% | 0% | 98.7% | 0% | 0 |
| 113558 | RS Umum Daerah Haji Abdoel Madjid Batoe | 5 | 2022 | - | 89.5% | 98% | 100% | 100% | 93% | 0% | 82.5% | 100% | 100% | 82.5% | 100% | 100% | 88 |
| 113559 | RS Umum Daerah Banyuasin | 5 | 2022 | - | 88.62% | 90% | 73.78% | 38.46% | 90.46% | 0% | 98.58% | 28.69% | 85.8% | 0% | 100% | 0% | 0 |
| 113560 | RS Umum Daerah H. Hanafie | 5 | 2022 | 01-01-1970 | 85% | 100% | 100% | 100% | 95.1% | 0% | 94.77% | 96.85% | 86.89% | 100% | 100% | 95.24% | 0 |
| 113561 | RS Merangin Medical Centre | 5 | 2022 | - | 79.38% | 100% | 100% | 100% | 87.5% | 0% | 88.3% | 81.82% | 98% | 94.12% | 100% | 100% | 0 |
| 113562 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 5 | 2022 | - | 86.62% | 96% | 100% | % | 95.57% | % | 99.56% | 0% | 100% | 0% | 100% | 100% | |
| 113563 | RS Pratama Pendopo | 5 | 2022 | - | 94.5% | 95% | 94.5% | 0% | 94.5% | 0% | 100% | 0% | 100% | 91% | 86.67% | 83% | 90 |
| 113564 | RS Umum Daerah Bandar Negara Husada | 5 | 2022 | - | 26.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 84.38% | 0% | 100% | 0% | 0 |
| 113565 | RS Jiwa Tampan | 5 | 2022 | - | 91% | 94% | 100% | 0% | 97.62% | 0% | 24.49% | 100% | 99.17% | 100% | 83.67% | 100% | 0 |
| 113566 | RS Umum Daerah Dr H Abdul Moeloek | 5 | 2022 | - | 88% | 97% | 97.98% | 50% | 54.55% | 4.39% | 63.94% | 100% | 99.21% | 94.09% | 97.42% | 0% | 0 |
| 113567 | RS Umum Daerah Bayung Lincir | 5 | 2022 | - | 62% | 97% | 86.45% | 100% | 68.6% | 0% | 87.06% | 100% | 83.59% | 73.68% | 86.67% | 100% | 82.3 |
| 113568 | RS Islam Siti Khadijah | 5 | 2022 | - | 99.88% | 100% | 100% | 100% | 99.29% | 0% | 98.28% | 100% | 100% | 100% | 100% | 0% | 99.57 |
| 113569 | RS Umum Charitas Hospital Palembang | 5 | 2022 | - | 73.38% | 92% | 100% | 60% | 74.43% | 0% | 64.52% | 100% | 76.88% | 0% | 100% | 100% | 0 |
| 113570 | RS Ibu dan Anak Karunia Indah Medika | 5 | 2022 | - | 100% | 100% | 100% | 22.22% | 98.07% | 5.75% | 51.33% | 100% | 99.57% | 100% | 64.67% | 0% | 0 |
| 113571 | RS Mitra Medika Batang Hari | 5 | 2022 | - | 72% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 113572 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 5 | 2022 | - | 51.82% | 100% | 100% | 0% | 44.58% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 75.77 |
| 113573 | RS Umum Syafira | 5 | 2022 | - | 93.1% | 100% | 99.84% | 100% | 93.41% | 5.57% | 65.31% | 100% | 0.27% | 60% | 80% | 100% | 7.44 |
| 113574 | RS Hermina Pekanbaru | 5 | 2022 | - | 80% | 100% | 100% | 20% | 90.22% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 100 |
| 113575 | RS Bhayangkara M. Hasan Palembang | 5 | 2022 | - | 89.54% | 79% | 93.23% | 100% | 78.37% | 0.6% | 93.13% | 100% | 99.68% | 100% | 90.19% | 0% | 0 |
| 113576 | RS Jiwa Soeprapto Provinsi Bengkulu | 5 | 2022 | - | 90.68% | 100% | 100% | 0% | 90.06% | 0% | 88.97% | 100% | 89.17% | 91.02% | 100% | 83.33% | 77.85 |
| 113577 | RS Umum Daerah Gelumbang | 5 | 2022 | - | 86% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 90.91% | 100% | 100% | 79 |
| 113578 | RS Umum YK Madira Palembang | 5 | 2022 | - | 97% | 100% | 98% | 0% | 89% | 0% | 100% | 99% | 99% | 0% | 100% | 81% | 80 |
| 113579 | RS Umum Daerah Martapura | 5 | 2022 | - | 75.81% | 89% | 100% | 100% | 90% | 100% | 100% | 100% | 72.14% | 80% | 100% | 86.67% | 0 |
| 113580 | RS Umum Daerah Pringsewu | 5 | 2022 | - | 80.65% | 83% | 82.18% | 0% | 69.68% | 9.41% | 98.95% | 66.67% | 88.18% | 80% | 100% | 0% | 0 |
| 113581 | RS Umum Daerah Lubai Ulu | 5 | 2022 | - | 87.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 83.33% | 100% | 0% | 0 |
| 113582 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 5 | 2022 | - | 85.47% | 100% | 100% | 100% | 80.73% | 0% | 77.15% | 100% | 97.47% | 71.01% | 100% | 100% | 0 |
| 113583 | RS Daerah Madani Kota Pekanbaru | 5 | 2022 | - | 83.75% | 92% | 100% | 0% | 79.78% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 113584 | RS Umum Daerah Muara Dua | 5 | 2022 | - | 78.26% | 54% | 99.97% | 100% | 7.36% | 0% | 83.64% | 100% | 100% | 0% | 80.29% | 0% | 80.4 |
| 113585 | RS Bhayangkara Tk. III Kota Pekanbaru | 5 | 2022 | - | 95.2% | 84% | 93.5% | 100% | 84% | 0% | 80% | 100% | 96.67% | 80% | 100% | 100% | 0 |
| 113586 | RS Pelabuhan Palembang | 5 | 2022 | - | 95.24% | 100% | 100% | 60% | 85.67% | 0% | 74.04% | 100% | 97.31% | 95.07% | 100% | 100% | 82.48 |
| 113587 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 5 | 2022 | - | 93.5% | 98% | 100% | 0% | 94.78% | 0% | 100% | 86.24% | 99.25% | 100% | 0% | 0% | 0 |
| 113588 | RS Umum Daerah Talang Ubi | 5 | 2022 | - | 71% | 85% | 88% | 100% | 97.55% | 100% | 100% | 100% | 96.92% | 100% | 96.67% | 100% | 0 |
| 113589 | RS Siloam Sriwijaya Palembang | 5 | 2022 | - | 93.16% | 98% | 99.07% | 25% | 51.31% | 18.08% | 86.36% | 93.12% | 100% | 77.42% | 98.01% | 95.45% | 93 |
| 113590 | RS Umum Daerah Dr. M. Yunus Bengkulu | 5 | 2022 | - | 93.01% | 89% | 100% | 100% | 49.37% | 13.22% | 100% | 100% | 81.53% | 97.22% | 96.61% | 80% | 0 |
| 113591 | RS Ibu Anak Hidayah Ibu | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 94.26% | 100% | 100% | 0% | 100 |
| 113592 | RS Tk. III 02.06.01 dr. Bratanata | 5 | 2022 | - | 99.28% | 99% | 99.58% | 100% | 63.67% | 0% | 81.4% | 90.77% | 100% | 90% | 88.62% | 87.5% | 98 |
| 113593 | RS Natar Medika | 5 | 2022 | - | 82.67% | 98% | 87.4% | 90% | 86.96% | 25.93% | 77.05% | 100% | 94.92% | 91.67% | 87.62% | 77.78% | 0 |
| 113594 | RS Pertamina Dumai | 5 | 2022 | - | 95% | 93% | 100% | 33.33% | 100% | 0% | 80.18% | 100% | 92.91% | 100% | 100% | 100% | 76.62 |
| 113595 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 5 | 2022 | - | 86.81% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.21% | 62.5% | 100% | 100% | 81 |
| 113596 | RS Umum Daerah Ogan Komering Ulu Timur | 5 | 2022 | - | 81.5% | 79% | 100% | 100% | 42.5% | 76.47% | 100% | 92.34% | 77.5% | 0% | 100% | 100% | 0 |
| 113597 | RS Tiara Sella | 5 | 2022 | - | 90% | 93% | 100% | 87.5% | 100% | 1.68% | 100% | 100% | 83.99% | 80% | 100% | 100% | 0 |
| 113598 | RS Hermina Palembang | 5 | 2022 | - | 97.79% | 100% | 100% | 100% | 86.67% | 0.37% | 93.33% | 100% | 100% | 92.42% | 100% | 100% | 98 |
| 113599 | RS Umum Daerah Lahat | 5 | 2022 | - | 87.01% | 86% | 100% | 88.89% | 94.71% | 0% | 100% | 95.3% | 99.88% | 100% | 100% | 100% | 14 |
| 113600 | Charitas Hospital Belitang | 5 | 2022 | - | 95.1% | 100% | 100% | 100% | 100% | 2.03% | 94.44% | 100% | 99.7% | 80% | 100% | 100% | 84.23 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.