Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 113501 | RS Umum Daerah Kota Prabumulih | 5 | 2022 | - | 88.81% | 91% | 96.36% | 83.33% | 77.5% | 5.88% | 85.71% | 88% | 93.64% | 86.84% | 95.45% | 91.67% | 0 |
| 113502 | RS Umum Lancang Kuning | 5 | 2022 | - | 98% | 100% | 100% | 80% | 91.5% | 0% | 74.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 113503 | RS Umum Santa Theresia | 5 | 2022 | - | 88.66% | 88% | 99.66% | 15% | 68.67% | 15% | 83.67% | 100% | 100% | 75% | 97.99% | 100% | 0 |
| 113504 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 5 | 2022 | - | 93.14% | 93% | 100% | 100% | 47.95% | 3.7% | 100% | 100% | 98.52% | 100% | 100% | 100% | 100 |
| 113505 | RS Ibu dan Anak Ibunda | 5 | 2022 | - | 88.55% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 97 |
| 113506 | RS Umum Awal Bros Panam | 5 | 2022 | - | 85.43% | 100% | 100% | 100% | 66.49% | 13.91% | 74.27% | 100% | 100% | 94.19% | 100% | 100% | 92.5 |
| 113507 | RS Umum Daerah Harapan dan Doa | 5 | 2022 | - | 92% | 99% | 95.42% | 33.33% | 67.56% | 7.79% | 87.14% | 100% | 86.31% | 89.54% | 92.79% | 73.26% | 80.48 |
| 113508 | RS Umum Baiturahim Jambi | 5 | 2022 | - | 100% | 100% | 100% | 100% | 99.3% | 0% | 100% | 100% | 92.54% | 100% | 100% | 0% | 80 |
| 113509 | RS Ibu dan Anak Prima Qonita | 5 | 2022 | - | 96.31% | 100% | 100% | 100% | 86.67% | 7.69% | 92.12% | 100% | 100% | 0% | 95.68% | 100% | 81.3 |
| 113510 | RS Awal Bros A. Yani | 5 | 2022 | - | 83.17% | 94% | 100% | 92.31% | 80.25% | 1.99% | 72.48% | 100% | 94.89% | 91.67% | 100% | 100% | 95.58 |
| 113511 | RS Umum Melati | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 113512 | RS Ibu dan Anak Annisa | 5 | 2022 | - | 99% | 100% | 100% | 100% | 71.77% | 0% | 85.94% | 100% | 100% | 62.69% | 100% | 100% | 0 |
| 113513 | RS Ibu dan Anak Mama | 5 | 2022 | - | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 113514 | RS Umum Universitas Riau | 5 | 2022 | - | 85.5% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 82.48% | 100% | 100% | 0% | 78 |
| 113515 | RS Islam Arafah | 5 | 2022 | - | 98.61% | 100% | 100% | 7.14% | 59.29% | 0.73% | 47.66% | 98.9% | 99.44% | 22.22% | 100% | 100% | 81.4 |
| 113516 | RS Ibu dan Anak Dwi Sari | 5 | 2022 | - | 82.11% | 100% | 100% | 100% | 96.7% | 0% | 97.39% | 100% | 100% | 94.48% | 100% | 100% | 94.8 |
| 113517 | RS Umum Erni Medika | 5 | 2022 | - | 9.5% | 98% | 87.23% | 84.21% | 91.84% | 98% | 87.64% | 91.84% | 90.82% | 79.59% | 90% | 100% | 0 |
| 113518 | RS Umum Daerah Bengkulu Tengah | 5 | 2022 | - | 87.5% | 0% | 77.78% | 95% | 71.43% | 0% | 90.91% | 0% | 0% | 0% | 0% | 0% | 0 |
| 113519 | RS Umum Permata Hati | 5 | 2022 | - | 90% | 100% | 100% | 100% | 90.77% | 2.67% | 84.29% | 100% | 96.93% | 100% | 100% | 100% | 0 |
| 113520 | RS Siloam Jambi | 5 | 2022 | - | 86.57% | 98% | 98.44% | 0% | 41.39% | 0% | 46.89% | 100% | 98.63% | 27.27% | 92.86% | 100% | 95.79 |
| 113521 | RS AR Bunda Kota Prabumulih | 5 | 2022 | - | 82.48% | 93% | 98.52% | 100% | 92.42% | 0% | 90.42% | 100% | 77.41% | 78.06% | 99.04% | 0% | 88.4 |
| 113522 | RS Umum Daerah Hasanuddin Damrah Manna | 5 | 2022 | - | 92% | 100% | 100% | 94.74% | 90% | 2.78% | 88% | 100% | 84% | 88% | 100% | 90% | 0 |
| 113523 | RS Umum Sriwijaya | 5 | 2022 | - | 80.5% | 100% | 100% | 20% | 70% | 0% | 75% | 100% | 0% | 100% | 94.44% | 100% | 96 |
| 113524 | RS Ibu dan Anak Annisa | 5 | 2022 | - | 71.13% | 93% | 90.91% | 0% | 87.99% | 0% | 90.97% | 94.74% | 98.37% | 0% | 100% | 100% | 0 |
| 113525 | RS Ibu dan Anak Moelia | 5 | 2022 | - | 83% | 100% | 97.47% | 100% | 80.71% | 1.41% | 100% | 100% | 85.04% | 77.66% | 97.65% | 100% | 81.3 |
| 113526 | RS Umum Mitra Husada | 5 | 2022 | - | 64.1% | 98% | 99.95% | 100% | 92.19% | 0% | 96.05% | 100% | 90.13% | 70% | 100% | 100% | 0 |
| 113527 | RS Umum Bunda Palembang | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 113528 | RS Umum Daerah Sungai Lilin | 5 | 2022 | - | 80% | 80% | 100% | 100% | 64.5% | 0% | 100% | 100% | 79.33% | 90% | 100% | 100% | 0 |
| 113529 | RS Umum Daerah Mayjen H. A. Thalib | 5 | 2022 | - | 86% | 100% | 79.03% | 69.23% | 72.26% | 4.19% | 100% | 87.5% | 68.1% | 95.2% | 72.92% | 0% | 0 |
| 113530 | RS Ibu dan Anak Bunda | 5 | 2022 | - | 87.29% | 100% | 100% | 75% | 84.02% | 42.86% | 82.76% | 100% | 100% | 90.7% | 100% | 0% | 0 |
| 113531 | RS Ibu dan Anak Tiara Fatrin Palembang | 5 | 2022 | - | 80.92% | 100% | 100% | 100% | 80.8% | 0% | 75.81% | 100% | 76.7% | 86.21% | 100% | 0% | 89 |
| 113532 | RS Umum Daerah Palembang Bari | 5 | 2022 | - | 87.5% | 100% | 100% | 100% | 92.52% | 0% | 100% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 113533 | RS Muhammadiyah Palembang | 5 | 2022 | - | 100% | 100% | 96.77% | 100% | 100% | 0.9% | 25.49% | 91.67% | 100% | 0% | 100% | 100% | 80 |
| 113534 | RS Graha Yasmine | 5 | 2022 | - | 100% | 98% | 100% | 100% | 100% | 0% | 100% | 92% | 100% | 100% | 100% | 100% | 95 |
| 113535 | RS Umum Daerah Sekayu | 5 | 2022 | - | 84.31% | 90% | 100% | 100% | 93.43% | 0.55% | 92.54% | 100% | 100% | 81.89% | 99.84% | 100% | 0 |
| 113536 | RS Airan Raya | 5 | 2022 | - | 88% | 100% | 96.77% | 14.29% | 84.44% | 24% | 64.86% | 86.47% | 98.43% | 57.94% | 73.38% | 100% | 90 |
| 113537 | RS Umum Daerah Sukajadi | 5 | 2022 | - | 100% | 100% | 73.48% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 113538 | RS Umum Myria Palembang | 5 | 2022 | - | 98.25% | 100% | 100% | 100% | 78.1% | 5.77% | 87.95% | 100% | 96.8% | 66.19% | 100% | 100% | 91.8 |
| 113539 | RS Prof. Dr. Tabrani | 5 | 2022 | - | 84.15% | 94% | 100% | 0% | 22.86% | 7.14% | 58.64% | 100% | 93.67% | 0% | 100% | 100% | 0 |
| 113540 | RS Jabal Rahmah Medika | 5 | 2022 | - | 100% | 100% | 94.48% | 100% | 90.32% | 1.41% | 88.31% | 100% | 100% | 82.02% | 85.71% | 83.33% | 0 |
| 113541 | RS Umum Daerah Petala Bumi | 5 | 2022 | - | 69% | 82% | 100% | 100% | 66.19% | 0% | 88.6% | 100% | 93.13% | 100% | 100% | 83.33% | 81.17 |
| 113542 | RS Umum Daerah Muara Beliti | 5 | 2022 | - | 86% | 100% | 100% | 0% | 86.67% | 0% | 80% | 100% | 89.51% | 84% | 100% | 0% | 77 |
| 113543 | RS Royal Prima | 5 | 2022 | - | 90% | 89% | 93.33% | 91.67% | 84.55% | 2.78% | 27.27% | 90% | 91.6% | 87.5% | 90% | 0% | 0 |
| 113544 | RS Umum Daerah Alimuddin Umar | 5 | 2022 | - | 85% | 87% | 83.05% | 100% | 85% | 0% | 100% | 90.77% | 82.16% | 90.43% | 100% | 75% | 0 |
| 113545 | RS Ar-Royyan | 5 | 2022 | - | 83.5% | 92% | 96% | 100% | 70.5% | 4.55% | 68% | 92% | 78.5% | 82% | 100% | 82.86% | 77 |
| 113546 | RS Umum dr. AK. Gani Kota Palembang | 5 | 2022 | - | 76.1% | 88% | 98.04% | 0% | 59.96% | % | 89.42% | 100% | 94.99% | 71.43% | 100% | 100% | |
| 113547 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 5 | 2022 | - | 79.5% | 100% | 100% | 100% | 80.95% | 4.84% | 100% | 100% | 98.95% | 86.84% | 100% | 100% | 0 |
| 113548 | RS Umum Daerah Batin Mangunang | 5 | 2022 | - | 75% | 82% | 80% | 62.5% | 66.67% | 20% | 70% | 60% | 66.67% | 75% | 77.78% | 77.78% | 62 |
| 113549 | RS Umum Permata Hati | 5 | 2022 | - | 56.07% | 100% | 72.15% | 100% | 57.6% | 2.8% | 97.2% | 100% | 100% | 96.47% | 70.15% | 100% | 80.7 |
| 113550 | RS Hermina OPI Jakabaring | 5 | 2022 | - | 88% | 100% | 100% | 97.5% | 86.67% | 1.56% | 100% | 100% | 100% | 89.29% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.