Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 113401 | RS Ibu dan Anak Cahaya Bunda | 5 | 2022 | - | 76% | 100% | 100% | 0% | 71.83% | 0% | 91.13% | 0% | 0% | 100% | 100% | 100% | 0 |
| 113402 | RS Umum Vania | 5 | 2022 | - | 90.32% | 99% | 99.93% | 100% | 93.56% | 0% | 57.21% | 100% | 99.96% | 31.25% | 100% | 100% | 96.78 |
| 113403 | RSAU Dr. M. Hassan Toto | 5 | 2022 | - | 95.82% | 96% | 95.35% | 85.71% | 95.46% | 0% | 94.31% | 100% | 100% | 90% | 100% | 0% | 0 |
| 113404 | RS Primaya Bekasi Utara | 5 | 2022 | - | 99% | 90% | 100% | 0% | 99% | 0% | 100% | 96.67% | 80% | 80% | 89% | 100% | 95 |
| 113405 | RS Umum Mulia Pajajaran | 5 | 2022 | - | 91.17% | 100% | 100% | 0% | 100% | 4.42% | 100% | 100% | 64.56% | 83.33% | 100% | 80% | 0 |
| 113406 | RS Umum Salak | 5 | 2022 | - | 78.5% | 79% | 98.04% | 73.33% | 58.54% | 0% | 70.15% | 100% | 98.12% | 80.39% | 98.08% | 78.57% | 95.17 |
| 113407 | RS Jantung Hasna Medika | 5 | 2022 | - | 90.2% | 90% | 100% | 0% | 12.25% | 0.91% | 84.37% | 97.88% | 90.69% | 84.37% | 100% | 100% | 86 |
| 113408 | RS Umum Sumber Hurip | 5 | 2022 | - | 69.12% | 94% | 100% | 0% | 42.09% | 0% | 99.28% | 100% | 99.68% | 92.16% | 100% | 100% | 87.45 |
| 113409 | RS Umum Daerah Bantar Gebang | 5 | 2022 | - | 81.26% | 88% | 91.61% | 0% | 95.65% | 0% | 63.16% | 100% | 88.57% | 0% | 52.63% | 100% | 0 |
| 113410 | RS Umum Bhayangkara Tk IV Bogor | 5 | 2022 | - | 100% | 100% | 100% | 95% | 95% | 0% | 85.23% | 100% | 83.24% | 90% | 100% | 0% | 83.5 |
| 113411 | RS Umum PMI Bogor | 5 | 2022 | - | 98% | 100% | 100% | 100% | 100% | 98.44% | 95.31% | 100% | 100% | 94.53% | 100% | 100% | 81.03 |
| 113412 | RS Umum Sumber Kasih | 5 | 2022 | - | 87.27% | 91% | 99.38% | 100% | 97.22% | 0% | 87.5% | 100% | 99.66% | 72% | 100% | 100% | 98 |
| 113413 | RS Umum Mitra Keluarga Bekasi | 5 | 2022 | - | 93.64% | 100% | 100% | 0% | 52.47% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 113414 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 5 | 2022 | - | 83.59% | 98% | 100% | 100% | 51.07% | 0.98% | 98.87% | 100% | 86.69% | 100% | 100% | 100% | 84.11 |
| 113415 | RS Primaya | 5 | 2022 | - | 98% | 100% | 100% | 88.89% | 96.33% | 3.98% | 100% | 95.96% | 99.33% | 80% | 100% | 100% | 0 |
| 113416 | RS Umum Grha Permata Ibu | 5 | 2022 | 07-01-2024 | 82.5% | 87% | 97.62% | 88.89% | 86.67% | 2.58% | 39.52% | 94.44% | 78.61% | 0% | 100% | 100% | 0 |
| 113417 | RS Umum Daerah Cabangbungin | 5 | 2022 | - | 86.04% | 97% | 99.8% | 0% | 100% | 0% | 30% | 100% | 97.56% | 60% | 100% | 0% | 0 |
| 113418 | RS Umum Daerah Kota Bandung | 5 | 2022 | 07-10-2024 | 80.5% | 100% | 100% | 38.5% | 72% | 0% | 100% | 99.5% | 94.5% | 87% | 100% | 100% | 0 |
| 113419 | RS Umum Santo Borromeus | 5 | 2022 | - | 94.62% | 94% | 99.5% | 100% | 93.6% | 0.72% | 92.06% | 67.21% | 99.92% | 100% | 99.1% | 100% | 0 |
| 113420 | RS Umum Simpangan Depok | 5 | 2022 | - | 95% | 97% | 100% | 66.67% | 13.77% | 0% | 100% | 100% | 56.22% | 91.67% | 100% | 100% | 79.89 |
| 113421 | RS Umum Permata Keluarga Jababeka | 5 | 2022 | - | 87.65% | 100% | 100% | 0% | 84.59% | 1.11% | 91.97% | 100% | 100% | 87.76% | 100% | 100% | 0 |
| 113422 | RS Khusus Bedah Halmahera Siaga | 5 | 2022 | - | 93.14% | 95% | 99.39% | 0% | 45.02% | 0% | 71.47% | 100% | 0% | 0% | 99.72% | 0% | 98 |
| 113423 | RS Khusus Ginjal Ny. R. A. Habibie | 5 | 2022 | - | 76.69% | 99% | 96.18% | 0% | 84.59% | % | 79.71% | 100% | 89% | 93.18% | 96.14% | 100% | |
| 113424 | RS Eka Bekasi | 5 | 2022 | - | 86.63% | 100% | 100% | 100% | 75.15% | 3.75% | 93.65% | 100% | 100% | 75% | 100% | 100% | 0 |
| 113425 | RS Umum Advent Bandung | 5 | 2022 | - | 83.47% | 66% | 92.29% | 0% | 83.47% | 0.83% | 69.23% | 98.99% | 71.99% | 0% | 89.19% | 90% | 0 |
| 113426 | RS Umum Hermina Arcamanik | 5 | 2022 | - | 89.12% | 100% | 100% | 100% | 85.48% | 0% | 90.83% | 100% | 99.99% | 96.43% | 100% | 100% | 99.75 |
| 113427 | RS Umum Mitra Keluarga Depok | 5 | 2022 | - | 100% | 100% | 100% | 0% | 61.91% | 0% | 59.47% | 100% | 100% | 0% | 100% | 100% | 0 |
| 113428 | RS Umum Sentra Medika | 5 | 2022 | - | 96% | 92% | 99.92% | 0% | 94.18% | 22.92% | 54.74% | 100% | 92.66% | 88.89% | 100% | 97.87% | 0 |
| 113429 | RS Umum Pindad | 5 | 2022 | - | 99.89% | 100% | 100% | 100% | 79.13% | 0% | 85.5% | 100% | 99% | 90% | 100% | 100% | 95 |
| 113430 | RS Umum Bungsu | 5 | 2022 | - | 69.88% | 81% | 100% | 0% | 89.09% | 100% | 84.93% | 100% | 99.87% | 100% | 100% | 100% | 0 |
| 113431 | RS Umum Daerah Khidmat Sehat Afiat Kota Depok | 5 | 2022 | - | 89.22% | 98% | 100% | 0% | 20.31% | 2.42% | 73.99% | 90.06% | 97.5% | 100% | 100% | 100% | 78.06 |
| 113432 | RS Umum Daerah Bandung Kiwari | 5 | 2022 | - | 91.43% | 98% | 99.31% | 100% | 43.58% | 0% | 94.82% | 99.46% | 99.93% | 80% | 97.44% | 100% | 85.77 |
| 113433 | RS Umum Bina Sehat | 5 | 2022 | - | 98% | 100% | 100% | 0% | 91.3% | 0% | 88% | 2.86% | 93.75% | 78.95% | 100% | 100% | 0 |
| 113434 | RS Ibu dan Anak Rinova Intan | 5 | 2022 | - | 92.5% | 96% | 100% | 100% | 0% | 0% | 50% | 0% | 100% | 0% | 100% | 100% | 76.67 |
| 113435 | RS AMC | 5 | 2022 | - | 89.97% | 95% | 100% | 100% | 71.09% | 0% | 63.96% | 87.5% | 100% | 75% | 99.86% | 100% | 84.3 |
| 113436 | RS Khusus Mata Cicendo | 5 | 2022 | - | 98.22% | 100% | 100% | 0% | 85.7% | 0% | 100% | 100% | 91.47% | 0% | 100% | 100% | 82.57 |
| 113437 | RS Ibu dan Anak Selasih Medika | 5 | 2022 | - | 78.12% | 78% | 88.05% | 0% | 59.04% | 0% | 87.95% | 100% | 99.67% | 81.36% | 100% | 100% | 0 |
| 113438 | RS Umum Santo Yusup | 5 | 2022 | - | 70.13% | 79% | 76.24% | 0% | 86% | 0% | 65.97% | 99.41% | 98.08% | 81.82% | 91.67% | 100% | 88.7 |
| 113439 | RS Umum Al-Islam Bandung | 5 | 2022 | - | 99.9% | 96% | 99.29% | 100% | 89.38% | 1.05% | 80.56% | 90.55% | 97.21% | 81.25% | 99.58% | 100% | 0 |
| 113440 | RS EMC Cibitung | 5 | 2022 | - | 98.47% | 100% | 100% | 88.57% | 76.6% | 0% | 69.75% | 100% | 100% | 100% | 99.07% | 100% | 92 |
| 113441 | RS Umum Bhayangkara Brimob | 5 | 2022 | - | 96.24% | 100% | 100% | 100% | 72.92% | 0.91% | 73.93% | 100% | 80.61% | 100% | 100% | 100% | 95 |
| 113442 | RS Ibu dan Anak Limijati | 5 | 2022 | - | 80.78% | 100% | 99.22% | 0% | 100% | 1.07% | 91.64% | 95.31% | 98.42% | 69.05% | 100% | 100% | 89.06 |
| 113443 | RS Umum Santosa Hospital Bandung Central | 5 | 2022 | - | 99.48% | 98% | 100% | 100% | 88.69% | 0.58% | 89.2% | 75.81% | 76.25% | 90.91% | 100% | 100% | 88.3 |
| 113444 | RS Hermina Metland Cibitung | 5 | 2022 | - | 91.22% | 98% | 100% | 0% | 97.5% | 0% | 96.67% | 100% | 95.83% | 80% | 100% | 100% | 99.33 |
| 113445 | RS Umum Muhammadiyah | 5 | 2022 | - | 85.28% | 96% | 94.67% | 0% | 68% | 6.75% | 66.69% | 88.24% | 92.2% | 41.38% | 92.06% | 100% | |
| 113446 | RS Umum MM Indramayu | 5 | 2022 | - | 75.95% | 72% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 113447 | RS Paru Dr. H. A. Rotinsulu | 5 | 2022 | - | 90.85% | 100% | 100% | 0% | 80.75% | 0% | 89.71% | 100% | 87.17% | 87.91% | 100% | 100% | 91.29 |
| 113448 | RS EMC Pekayon | 5 | 2022 | - | 89.32% | 100% | 99.99% | 0% | 96.15% | 3.33% | 84.41% | 100% | 99.72% | 100% | 100% | 100% | 86.76 |
| 113449 | RS EMC Cikarang | 5 | 2022 | - | 89.6% | 97% | 100% | 100% | 97.28% | 8.16% | 87.12% | 100% | 89.3% | 100% | 100% | 100% | 85 |
| 113450 | RS Umum Awal Bros Pekanbaru | 5 | 2022 | - | 98.65% | 100% | 99.98% | 100% | 64.07% | 1.38% | 84.72% | 100% | 70.66% | 97.35% | 100% | 100% | 93.6 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.