Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 113451 | RS Umum Ummi Bengkulu | 5 | 2022 | - | 92.01% | 100% | 97.37% | 66.67% | 26.32% | 0% | 74.13% | 100% | 100% | 24.11% | 100% | 100% | 91.42 |
| 113452 | RS Umum Mitra Mulia Husada | 5 | 2022 | - | 94.12% | 91% | 100% | 100% | 100% | 0% | 100% | 100% | 99.01% | 100% | 100% | 100% | 96 |
| 113453 | RS Umum Sansani | 5 | 2022 | - | 99.75% | 100% | 91.55% | 100% | 98.32% | 2.8% | 86.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 113454 | RS Umum Daerah Kabupaten Rejang Lebong | 5 | 2022 | - | 83.18% | 68% | 100% | 100% | 41.43% | % | 99.37% | 100% | 84.72% | 0% | 100% | 0% | |
| 113455 | RS Ibu dan Anak Andini | 5 | 2022 | - | 95% | 100% | 96.43% | 100% | 96.67% | 4% | 89% | 100% | 0% | 90% | 100% | 100% | 80 |
| 113456 | RS Ibu dan Anak Marissa Palembang | 5 | 2022 | - | 96.91% | 87% | 91.67% | 100% | 85.91% | 0% | 81.82% | 0% | 79.8% | 100% | 100% | 0% | 0 |
| 113457 | RS Umum Daerah H. Abdul Manap | 5 | 2022 | - | 91.2% | 98% | 72.87% | 0% | 39.94% | 0% | 80.36% | 100% | 89.17% | 100% | 100% | 100% | 0 |
| 113458 | RS Umum Daerah Tugu Jaya | 5 | 2022 | - | 96% | 100% | 100% | 0% | 84% | 0% | 90% | 100% | 88% | 88% | 100% | 90% | 85 |
| 113459 | RS As-syifa | 5 | 2022 | - | 100% | 99% | 100% | 100% | 62.78% | 0% | 88.65% | 100% | 99.14% | 48.15% | 100% | 100% | 72.55 |
| 113460 | RS Umum Ar-Rasyid Palembang | 5 | 2022 | - | 92.74% | 100% | 100% | 62.5% | 53.42% | 0% | 92.74% | 83.87% | 95.77% | 80% | 100% | 100% | 85.71 |
| 113461 | RS Khusus Mata SMEC Pekanbaru | 5 | 2022 | - | 96% | 100% | 96.67% | % | 90.67% | 6.67% | 100% | 100% | 91% | 100% | 100% | 100% | 89 |
| 113462 | RS Umum Daerah H. Abdurrahman Sayoeti | 5 | 2022 | - | 91.29% | 100% | 99.64% | 0% | 100% | 0% | 0% | 0% | 99% | 0% | 0% | 0% | 78.46 |
| 113463 | RS Umum Daerah Lagita | 5 | 2022 | - | 87.5% | 100% | 100% | 0% | 85.76% | 0% | 87.5% | 100% | 92.86% | 0% | 100% | 80% | 80 |
| 113464 | RS Umum Daerah Mukomuko | 5 | 2022 | - | 94.5% | 95% | 100% | 100% | 81.74% | 3.39% | 89.43% | 78.72% | 99.74% | 100% | 100% | 0% | 0 |
| 113465 | RS Umum Pekanbaru Medical Center | 5 | 2022 | - | 87% | 100% | 90.29% | 0% | 97.47% | 0% | 63.31% | 100% | 99.8% | 0% | 68.49% | 100% | 78 |
| 113466 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 5 | 2022 | - | 86.29% | 94% | 98.54% | 92% | 94.47% | 1.95% | 86.87% | 100% | 98.52% | 85.53% | 100% | 100% | 0 |
| 113467 | RS Umum Islam Asy-Syifaa Bandar Jaya | 5 | 2022 | - | 100% | 95% | 99.64% | 100% | 63.57% | 0% | 48.95% | 100% | 100% | 83.33% | 100% | 100% | 90.21 |
| 113468 | RS AR Bunda Kota Lubuk Linggau | 5 | 2022 | - | 90.94% | 100% | 100% | 100% | 90.57% | 0% | 90.63% | 100% | 100% | 85.29% | 100% | 100% | |
| 113469 | RS Ibu dan Anak Zainab | 5 | 2022 | - | 78.4% | 94% | 100% | 100% | 75% | 0% | 78.95% | 100% | 99.36% | 100% | 100% | 100% | 0 |
| 113470 | RS Ibu dan Anak Trinanda Palembang | 5 | 2022 | - | 86% | 100% | 91.96% | 100% | 100% | 0% | 85% | 0% | 100% | 100% | 100% | 0% | 0 |
| 113471 | RS Umum Daerah Arga Makmur | 5 | 2022 | - | 100% | 100% | 66.22% | % | 86.65% | % | 81.43% | 81.82% | 40.07% | 100% | 0% | 0% | |
| 113472 | RS Umum Graha Mandiri | 5 | 2022 | - | 99.5% | 100% | 96% | 94% | 98% | 99% | 99% | 100% | 95% | 100% | 100% | 99.5% | 0 |
| 113473 | RS Umum Kambang | 5 | 2022 | - | 93% | 94% | 100% | 54.55% | 82.61% | 0% | 73.08% | 91.67% | 96.48% | 80% | 95.65% | 80% | 0 |
| 113474 | RS Umum Daerah Tais Kabupaten Seluma | 5 | 2022 | - | 85.64% | 100% | 88.89% | 0% | 73.03% | 100% | 100% | 100% | 89.74% | 0% | 86.21% | 0% | 76.13 |
| 113475 | RS Gading Medika | 5 | 2022 | - | 87.5% | 83% | 100% | 87.5% | 74.47% | 0% | 80.68% | 100% | 76.67% | 86.67% | 0% | 100% | 0 |
| 113476 | Charitas Hospital Arga Makmur | 5 | 2022 | - | 85.91% | 100% | 100% | 0% | 90% | 14.29% | 90.45% | 100% | 92.3% | 0% | 100% | 0% | 87.73 |
| 113477 | RS Rapha Theresia | 5 | 2022 | - | 91.67% | 85% | 100% | 0% | 100% | 22.22% | 25% | 0% | 99.78% | 0% | 100% | 0% | 81 |
| 113478 | RS Ibu dan Anak Bunda Noni | 5 | 2022 | - | 77.5% | 100% | 80.56% | 100% | 89.9% | 0% | 80.56% | 100% | 100% | 100% | 100% | 0% | 0 |
| 113479 | Aulia Hospital | 5 | 2022 | - | 75.63% | 0% | 99.2% | 57.89% | 62.63% | 78.52% | 53.36% | 100% | 92.4% | 95.12% | 92.32% | 100% | 0 |
| 113480 | RS Umum Bukit Asam Medika | 5 | 2022 | - | 77.42% | 100% | 91.35% | 86.67% | 16.9% | 0% | 74.04% | 100% | 77.78% | 0% | 97.28% | 100% | 98 |
| 113481 | RS Bhayangkara Jambi | 5 | 2022 | - | 100% | 96% | 97.03% | 100% | 100% | 2.78% | 39.73% | 100% | 95.1% | 100% | 100% | 100% | 85 |
| 113482 | RS Ibu dan Anak Mawar | 5 | 2022 | - | 84.5% | 100% | 100% | 83.33% | 97.78% | 0% | 94.29% | 100% | 89.09% | 100% | 100% | 100% | 96 |
| 113483 | RS Eria | 5 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 93.33% | 100% | 90% | 90% | 100% | 100% | 0 |
| 113484 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 5 | 2022 | - | 88.95% | 94% | 100% | 100% | 61.13% | 2.82% | 74.48% | 100% | 91.99% | 81.82% | 55.24% | 0% | 0 |
| 113485 | RS Ibu dan Anak Graha Kurnia | 5 | 2022 | - | 92.5% | 100% | 100% | 95% | 92.5% | 100% | 94% | 100% | 95% | 97.5% | 100% | 100% | 0 |
| 113486 | RS Umum Daerah Gandus Palembang | 5 | 2022 | - | 78.22% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 100% | 0% | 0% | 0% | 81.11 |
| 113487 | RS Tk. IV Pekanbaru | 5 | 2022 | - | 85% | 94% | 100% | 0% | 97.96% | 0% | 94.12% | 100% | 100% | 100% | 100% | 100% | 0 |
| 113488 | RS Umum Daerah Kepahiang | 5 | 2022 | - | 88.35% | 83% | 99.52% | 81.25% | 84.67% | 0% | 96.89% | 96.15% | 97.7% | 87.5% | 100% | 100% | 78 |
| 113489 | RS Jiwa Daerah Provinsi Jambi | 5 | 2022 | - | 88.66% | 100% | 100% | 0% | 96.21% | 0% | 14.42% | 100% | 100% | 89.23% | 100% | 100% | 0 |
| 113490 | RS Ibu dan Anak AL-Barra | 5 | 2022 | - | 85.5% | 100% | 100% | 95.06% | 95.39% | 4.17% | 95.83% | 100% | 86% | 83.33% | 100% | 0% | 77 |
| 113491 | RS Umum Daerah Kaur | 5 | 2022 | - | 84.11% | 72% | 76.81% | 100% | 92.29% | 0% | 0% | 81.59% | 87.81% | 75.25% | 95% | 100% | 80.71 |
| 113492 | RS Siloam Silampari | 5 | 2022 | - | 100% | 97% | 100% | 0% | 71% | 56.25% | 71.23% | 100% | 88% | 100% | 100% | 100% | 80 |
| 113493 | RS Umum Prima Pekanbaru | 5 | 2022 | - | 82% | 89% | 97.28% | 100% | 80.05% | 3.14% | 78.02% | 90.91% | 77.47% | 73.33% | 97.92% | 85.71% | 80 |
| 113494 | RS Pertamina Kota Prabumulih | 5 | 2022 | - | 97.91% | 95% | 100% | 100% | 98% | 0% | 87.6% | 100% | 99.94% | 86.67% | 100% | 100% | 81.2 |
| 113495 | RS Umum Santo Antonio Baturaja | 5 | 2022 | - | 85.19% | 100% | 100% | 100% | 100% | 0% | 92.21% | 100% | 100% | 100% | 100% | 62.5% | 0 |
| 113496 | RS Umum Fadhilah Kota Prabumulih | 5 | 2022 | - | 89% | 100% | 65.6% | 16.67% | 92% | 73.08% | 70% | 100% | 92% | 0% | 95.33% | 100% | 0 |
| 113497 | RS Khusus Mata Pekanbaru Eye Center | 5 | 2022 | - | 88.09% | 100% | 100% | 0% | 52.99% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 100 |
| 113498 | RS Umum Daerah Arifin Achmad | 5 | 2022 | - | 85.52% | 100% | 98.42% | 0% | 60.92% | 0% | 73.58% | 0% | 81.59% | 0% | 100% | 0% | 81 |
| 113499 | RS Umum Yukum Medical Centre | 5 | 2022 | - | 80% | 89% | 94.49% | 93.33% | 56.58% | 0% | 62.5% | 98.34% | 100% | 71.88% | 81.58% | 77.78% | 0 |
| 113500 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 5 | 2022 | - | 92.23% | 93% | 100% | 0% | 91.4% | 0% | 99.68% | 100% | 100% | 83.91% | 100% | 0% | 84.11 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.