Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 113351 | RS Umum Daerah Pandega Pangandaran | 5 | 2022 | - | 93.21% | 99% | 98.99% | 93.81% | 86.91% | 1.49% | 91.42% | 97.9% | 87.16% | 90.31% | 100% | 100% | 78.17 |
| 113352 | RS Umum Putera Bahagia | 5 | 2022 | - | 94.36% | 97% | 100% | 0% | 77.23% | 2.88% | 68.75% | 100% | 99.74% | 100% | 100% | 100% | 86.58 |
| 113353 | RS Umum Cahya Kawaluyan | 5 | 2022 | - | 91.08% | 93% | 100% | 0% | 30.85% | 0% | 54.31% | 88.62% | 97.29% | 75.49% | 100% | 100% | 0 |
| 113354 | RS Umum Assyifa Sukabumi | 5 | 2022 | - | 94.5% | 95% | 100% | 100% | 86% | 4% | 84.5% | 100% | 97.22% | 85% | 91.5% | 95.24% | 0 |
| 113355 | RS Umum Hermina Bekasi | 5 | 2022 | - | 87.5% | 98% | 100% | 88% | 82.64% | 0.31% | 90% | 100% | 95.34% | 86.67% | 95.38% | 100% | 90.89 |
| 113356 | RS Umum Bhakti Kartini | 5 | 2022 | - | 92.52% | 100% | 98.54% | 0% | 100% | 0% | 83.86% | 51.06% | 99.99% | 40% | 99.88% | 100% | 0 |
| 113357 | RS Umum Pelabuhan Cirebon | 5 | 2022 | - | 94.56% | 97% | 93.33% | 100% | 90% | 0% | 58.92% | 100% | 94.03% | 89.36% | 100% | 100% | 80 |
| 113358 | RS Jiwa Provinsi Jawa Barat | 5 | 2022 | - | 85.5% | 90% | 100% | 0% | 66.23% | 0% | 94.66% | 100% | 99.47% | 66.67% | 100% | 100% | 0 |
| 113359 | RS Umum Kartika Kasih | 5 | 2022 | - | 83.5% | 98% | 100% | 100% | 71.8% | 0% | 82.95% | 100% | 100% | 100% | 95.7% | 0% | 0 |
| 113360 | RS Umum Permata Bekasi | 5 | 2022 | - | 98.69% | 100% | 98.84% | 96.67% | 99.03% | 0% | 98.87% | 100% | 97.5% | 97.95% | 99.26% | 96.39% | 0 |
| 113361 | RS Umum Daerah Gunung Jati | 5 | 2022 | - | 94.84% | 100% | 93.21% | 23.81% | 67% | 3.27% | 87.4% | 100% | 83.81% | 70% | 99.71% | 91.3% | 0 |
| 113362 | RS Ibu dan Anak Graha Medika Padalarang | 5 | 2022 | - | 90% | 98% | 100% | 100% | 65% | 2.5% | 85% | 100% | 85% | 83.33% | 100% | 80% | 0 |
| 113363 | RS Umum Bella | 5 | 2022 | - | 94% | 94% | 99.67% | 0% | 100% | 2.54% | 91.62% | 86.71% | 99.62% | 90.67% | 100% | 100% | 0 |
| 113364 | RS Umum Daerah Al-Mulk | 5 | 2022 | - | 44.44% | 62% | 100% | 0% | 87.13% | 0% | 76.06% | 97.96% | 65.36% | 0% | 100% | 100% | 0 |
| 113365 | RS Umum Melinda 2 | 5 | 2022 | - | 94% | 98% | 98% | 100% | 73.37% | 0% | 90% | 100% | 99.66% | 100% | 0% | 0% | 0 |
| 113366 | RS Ibu dan Anak Melinda | 5 | 2022 | - | 100% | 100% | 100% | 100% | 97.06% | 0% | 100% | 100% | 99.84% | 0% | 100% | 0% | 19 |
| 113367 | RS Umum Graha Juanda | 5 | 2022 | - | 100% | 98% | 97.96% | 0% | 97.27% | 0% | 76.6% | 52.31% | 99.86% | 100% | 100% | 80% | 79 |
| 113368 | RS Umum Santosa Hospital Bandung Kopo | 5 | 2022 | - | 91.27% | 87% | 99.58% | 100% | 25.74% | 0% | 49.95% | 87.4% | 85.88% | 0% | 98.31% | 100% | 99.33 |
| 113369 | RS Umum Pusat Dr. Hasan Sadikin | 5 | 2022 | - | 94.3% | 100% | 99.67% | 70% | 68.32% | 0.1% | 99.26% | 94.07% | 98.66% | 99.08% | 99.65% | 100% | 79 |
| 113370 | RS Umum Anna | 5 | 2022 | - | 99.82% | 100% | 100% | 0% | 65.07% | 0% | 40% | 79.07% | 94.23% | 0% | 92.01% | 100% | 91 |
| 113371 | RS Karisma Cimareme | 5 | 2022 | - | 69.5% | 86% | 100% | 51.52% | 76.86% | 0% | 45.44% | 100% | 95.01% | 90.62% | 100% | 100% | 96.1 |
| 113372 | RSU Bhayangkara Tk. II Sartika Asih | 5 | 2022 | - | 82.38% | 63% | 100% | 100% | 66.84% | 0.96% | 95.21% | 100% | 90.46% | 0% | 100% | 100% | 77.34 |
| 113373 | RS Umum Citra Harapan | 5 | 2022 | - | 94.49% | 100% | 99.92% | 0% | 100% | 0% | 0% | 100% | 0% | 0% | 100% | 100% | 0 |
| 113374 | RS Khusus Gigi dan Mulut Kota Bandung | 5 | 2022 | 12-10-2024 | 93.52% | 99% | 100% | 0% | 100% | 0% | 52.83% | 0% | 100% | 100% | 100% | 100% | 0 |
| 113375 | RS Umum Hermina Pasteur | 5 | 2022 | - | 91.3% | 94% | 100% | 100% | 97.01% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98.13 |
| 113376 | RS Umum Daerah Lembang | 5 | 2022 | - | 86.35% | 96% | 97.12% | 60% | 73.82% | 2.78% | 87.93% | 100% | 99.4% | 75% | 100% | 100% | 77.59 |
| 113377 | RSAU dr. M. Salamun | 5 | 2022 | - | 84.49% | 93% | 100% | 100% | 91.71% | 0% | 100% | 89.73% | 97.82% | 83.08% | 100% | 100% | 85.63 |
| 113378 | RS Umum Islam dr. Subki Abdulkadir | 5 | 2022 | - | 88% | 88% | 100% | 0% | 86.75% | 0% | 90.48% | 100% | 100% | 0% | 100% | 100% | 0 |
| 113379 | RS Umum Immanuel Bandung | 5 | 2022 | - | 86.64% | 83% | 100% | 100% | 88.61% | 1.56% | 73.44% | 100% | 92.36% | 88.24% | 100% | 100% | 0 |
| 113380 | RS Siloam Bekasi Sepanjang Jaya | 5 | 2022 | - | 97.21% | 100% | 100% | 0% | 95.75% | 2.82% | 87.8% | 100% | 91.86% | 92.31% | 96% | 100% | 99 |
| 113381 | RS Umum Daerah Cililin | 5 | 2022 | - | 95.8% | 88% | 80% | 92.31% | 61.46% | 9.38% | 78.41% | 98.68% | 100% | 80% | 71.29% | 100% | |
| 113382 | RS Ibu dan Anak Kartini | 5 | 2022 | - | 96.91% | 98% | 97.24% | 86.96% | 97.87% | 4.11% | 96.65% | 97.06% | 90.91% | 97.42% | 94.85% | 95.89% | 96 |
| 113383 | BMC Mayapada Hospital | 5 | 2022 | - | 93.6% | 99% | 99.49% | 100% | 68.6% | 8.22% | 76.6% | 100% | 92.49% | 100% | 100% | 100% | 85.84 |
| 113384 | RS Umum Mitra Keluarga Bekasi Timur | 5 | 2022 | - | 100% | 100% | 100% | 100% | 81.97% | 0.65% | 89.19% | 100% | 82.96% | 0% | 100% | 83.87% | 97.7 |
| 113385 | RS Umum Juwita | 5 | 2022 | - | 98.08% | 98% | 64.12% | 93.88% | 100% | 0% | 51.41% | 70.59% | 96.22% | 0% | 98.68% | 0% | 100 |
| 113386 | RS Umum Trimitra | 5 | 2022 | - | 77.53% | 69% | 97.3% | 80% | 80% | 0% | 81.43% | 100% | 93.33% | 93.75% | 96.67% | 100% | 77.5 |
| 113387 | RS Umum Hermina Bogor | 5 | 2022 | - | 93% | 100% | 100% | 100% | 90% | 0% | 98.73% | 100% | 100% | 83.33% | 100% | 100% | 97.42 |
| 113388 | RS Siloam Sentosa | 5 | 2022 | - | 92.22% | 97% | 96.15% | 66.67% | 63.64% | 24% | 76.92% | 97.81% | 88.96% | 76.27% | 98.77% | 100% | 95 |
| 113389 | RS Umum Daerah Kota Bogor | 5 | 2022 | - | 78.96% | 80% | 100% | 80% | 97.8% | 0.66% | 42.09% | 94.04% | 93.26% | 60% | 100% | 100% | 0 |
| 113390 | RS Umum Melania | 5 | 2022 | - | 82.5% | 97% | 100% | 100% | 100% | 0% | 100% | 100% | 96% | 72% | 100% | 100% | 83.8 |
| 113391 | RS Umum Taman Harapan Baru | 5 | 2022 | - | 66.06% | 100% | 56.52% | % | 100% | % | 54.52% | 100% | 80.07% | 0% | 100% | 88.89% | 100 |
| 113392 | RS Mekar Sari | 5 | 2022 | - | 100% | 100% | 100% | 100% | 82.49% | 0.88% | 72.38% | 100% | 88.76% | 80.95% | 100% | 100% | 0 |
| 113393 | RS Umum Satria Medika | 5 | 2022 | - | 74.63% | 74% | 80% | 100% | 97.43% | 0% | 100% | 100% | 89.29% | 89.66% | 100% | 77.47% | 0 |
| 113394 | RS Karunia Kasih | 5 | 2022 | - | 85.84% | 82% | 100% | 100% | 97.92% | 0% | 31.25% | 100% | 95.83% | 75% | 100% | 100% | 0 |
| 113395 | RS Ibu dan Anak Pasutri | 5 | 2022 | - | 93% | 100% | 100% | 100% | 87% | 0% | 91.5% | 100% | 92% | 93.5% | 0% | 0% | 100 |
| 113396 | RS Umum Azra | 5 | 2022 | - | 88.59% | 100% | 100% | 5.88% | 92.29% | 0% | 72.78% | 100% | 100% | 100% | 100% | 100% | 94.88 |
| 113397 | RS Siloam Bekasi Timur | 5 | 2022 | - | 92.56% | 93% | 96.97% | 0% | 98.21% | 39.17% | 67.39% | 100% | 100% | 72.73% | 94.74% | 100% | 98 |
| 113398 | RS Umum Bhayangkara Setukpa Lemdikpol | 5 | 2022 | - | 95% | 100% | 100% | 100% | 95.11% | 1.16% | 86.02% | 100% | 90.47% | 80% | 100% | 95.12% | 0 |
| 113399 | RS Jiwa dr. H. Marzoeki Mahdi | 5 | 2022 | - | 83.24% | 100% | 97.46% | 0% | 84.55% | 0% | 99.37% | 100% | 99.75% | 56.08% | 100% | 100% | 0 |
| 113400 | RS Primaya | 5 | 2022 | - | 86.28% | 95% | 100% | 0% | 85.71% | 5.1% | 98.1% | 100% | 96.23% | 100% | 100% | 100% | 97 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.