Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 11651 | RS Umum Hermina Padang | 4 | 2026 | 93.07% | 99% | 100% | 87.5% | 71.73% | 10.62% | 99.39% | 100% | 100% | 0% | 100% | 100% | 0 |
| 11652 | RS Bhayangkara Tk. III Kota Pekanbaru | 4 | 2026 | 100% | 85% | 100% | 50% | 94.12% | 12.2% | 70% | 100% | 99.43% | 80% | 100% | 80% | 0 |
| 11653 | RS Ibu dan Anak Restu Ibu | 4 | 2026 | 89% | 100% | 100% | 86.76% | 71.5% | 0% | 78.42% | 100% | 80.96% | 80.36% | 100% | 100% | 0 |
| 11654 | RS Santa Maria Pekanbaru | 4 | 2026 | 99.67% | 100% | 100% | 100% | 94% | 0% | 86.09% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11655 | RS. Universitas Andalas | 4 | 2026 | 97.97% | 100% | 100% | 100% | 87.85% | 0.36% | 80.49% | 100% | 89.36% | 80% | 100% | 100% | 0 |
| 11656 | RS Khusus Bedah Kartika Docta | 4 | 2026 | 98.72% | 100% | 100% | 0% | 30.6% | 0% | 0.82% | 0% | 95.63% | 0% | 100% | 100% | 0 |
| 11657 | RS Ibu dan Anak Permata Bunda Solok | 4 | 2026 | 92.5% | 97% | 100% | 100% | 98.67% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11658 | RS Umum Daerah Dr. Tengku Mansyur | 4 | 2026 | 88.46% | 89% | 98.04% | 88.89% | 97.93% | 91.15% | 97.12% | 91.25% | 97.76% | 94.79% | 98.2% | 88.75% | 0 |
| 11659 | RS Metta Medika II | 4 | 2026 | 99.87% | 100% | 100% | 100% | 99.7% | 1.56% | 93.9% | 100% | 100% | 99.11% | 100% | 92.31% | 0 |
| 11660 | RS Umum Daerah Muara Beliti | 4 | 2026 | 88.24% | 90% | 100% | 100% | 96% | 0% | 93.48% | 0% | 98.03% | 100% | 100% | 0% | 0 |
| 11661 | RS Umum Metta Medika | 4 | 2026 | 99.97% | 100% | 100% | 100% | 92.69% | 0.97% | 93.9% | 100% | 93.11% | 98.06% | 99.78% | 93.33% | 0 |
| 11662 | RS Umum Daerah Sekayu | 4 | 2026 | 85.15% | 95% | 100% | 100% | 99.89% | 0.36% | 99.53% | 100% | 99.98% | 90.22% | 100% | 100% | 0 |
| 11663 | RS Umum Daerah Dr. FL Tobing Sibolga | 4 | 2026 | 92% | 92% | 100% | 0% | 88.89% | 0% | 88.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11664 | RS Umum Daerah Tafaeri | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | % | 100% | 100% | 100% | 90% | 100% | 100% | 0 |
| 11665 | RS Umum Daerah Sungai Lilin | 4 | 2026 | 84.5% | 94% | 100% | 100% | 70.03% | 0% | 100% | 100% | 95.64% | 87.5% | 100% | 100% | 0 |
| 11666 | RS Tiga Bersaudara | 4 | 2026 | 32.5% | 93% | 97.3% | 60% | 91.67% | 66.67% | 100% | 77.78% | 85.37% | 90% | 80% | 100% | 0 |
| 11667 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 4 | 2026 | 79.39% | 75% | 100% | 100% | 82.15% | 0% | 95.18% | 100% | 95.7% | 88.24% | 73.47% | 100% | 0 |
| 11668 | RS Umum Daerah Bayung Lincir | 4 | 2026 | 91.5% | 50% | 97.22% | 100% | 45.67% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11669 | RS Umum Permata Madina Sibuhuan | 4 | 2026 | 86% | 43% | 85% | 100% | 85% | 3.51% | 28.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11670 | RS Umum Daerah H. OK Arya Zulkarnain | 4 | 2026 | 85% | 85% | 85% | 70% | 80% | 65% | 85% | 85% | 90% | 80% | 85% | 70% | 0 |
| 11671 | RS Grandmed | 4 | 2026 | 89% | 100% | 97.01% | 83.33% | 91.59% | 3.5% | 93.77% | 93.44% | 100% | 85.22% | 95.24% | 83.33% | 0 |
| 11672 | RS Umum Daerah Banyuasin | 4 | 2026 | 90.21% | 86% | 97.72% | 100% | 94.87% | 0% | 100% | 100% | 96.58% | 0% | 100% | 0% | 0 |
| 11673 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 4 | 2026 | 90.48% | 96% | 100% | 0% | 71.93% | 6.67% | 55.44% | 100% | 94.8% | 0% | 100% | 100% | 0 |
| 11674 | RS Hermina OPI Jakabaring | 4 | 2026 | 93.5% | 98% | 100% | 100% | 78.87% | 1.2% | 80.49% | 100% | 80.74% | 80.77% | 100% | 100% | 0 |
| 11675 | RS Umum Pabatu | 4 | 2026 | 98.68% | 100% | 100% | 100% | 80.97% | 0% | 88.89% | 100% | 96.22% | 80% | 100% | 87.5% | 0 |
| 11676 | RS Umum Sawit Indah Perbaungan | 4 | 2026 | 93.5% | 88% | 81.82% | 90.91% | 95.33% | 9.68% | 92.86% | 88% | 97.09% | 85.71% | 90% | 80% | 0 |
| 11677 | RS Umum Daerah Kota Pinang | 4 | 2026 | 90% | 100% | 100% | 100% | 80.29% | 3.33% | 90.66% | 100% | 84.27% | 95.24% | 100% | 100% | 0 |
| 11678 | RS Umum Universitas Prima Indonesia | 4 | 2026 | 94% | 93% | 100% | 0% | 94.12% | 0% | 93.33% | 100% | 93.75% | 93.33% | 100% | 100% | 0 |
| 11679 | RS Umum Daerah Talang Ubi | 4 | 2026 | 80.5% | 75% | 90% | 100% | 95.58% | 0% | 92.5% | 100% | 78.3% | 70% | 91.67% | 100% | 0 |
| 11680 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 4 | 2026 | 97.5% | 95% | 100% | 100% | 98.24% | 0% | 92.71% | 0% | 86.85% | 89.04% | 49.98% | 90% | 0 |
| 11681 | RS Umum Sri Pamela | 4 | 2026 | 88.64% | 98% | 100% | 100% | 97.92% | 0% | 86.43% | 100% | 83.64% | 86% | 100% | 100% | 0 |
| 11682 | RS Khusus Paru Sumatera Utara | 4 | 2026 | 90.91% | 97% | 95.89% | 0% | 94.68% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11683 | RS Umum Daerah Dr. H. Kumpulan Pane | 4 | 2026 | 88.86% | 69% | 100% | 0% | 91.18% | 5.56% | 95.24% | 100% | 98.44% | 61.9% | 100% | 0% | 0 |
| 11684 | RS Umum Daerah Lubai Ulu | 4 | 2026 | 91.35% | 88% | 100% | 0% | 78.75% | 0% | 100% | 100% | 83.24% | 66.67% | 67.86% | 100% | 0 |
| 11685 | RS Rasyida Siantar | 4 | 2026 | 99.5% | 100% | 100% | 100% | 99.59% | 0% | 99.2% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11686 | RS Mata Siantar | 4 | 2026 | 6.5% | 100% | 100% | 0% | 10.54% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 11687 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 4 | 2026 | 87.96% | 95% | 100% | 0% | 95.29% | 0% | 100% | 100% | 93.55% | 60% | 100% | 100% | 0 |
| 11688 | RS Umum Tiara Kasih Sejati | 4 | 2026 | 82.5% | 81% | 100% | 94.44% | 100% | 0% | 100% | 100% | 100% | 88.89% | 100% | 0% | 0 |
| 11689 | RS Karunia Indah Medika | 4 | 2026 | 100% | 100% | 100% | 100% | 95.79% | 0% | 85.02% | 100% | 95.87% | 61.6% | 100% | 100% | 0 |
| 11690 | RS Murni Teguh Horas Insani | 4 | 2026 | 83.46% | 100% | 99.1% | 0% | 76.01% | 12.44% | 84.38% | 100% | 95.4% | 76.47% | 97.31% | 100% | 0 |
| 11691 | RS Umum Vita Insani | 4 | 2026 | 81.98% | 100% | 98.2% | 93.33% | 77.84% | 1.25% | 82.48% | 100% | 93.04% | 80.79% | 96.62% | 100% | 0 |
| 11692 | RS Umum Daerah Lahat | 4 | 2026 | 87.34% | 88% | 100% | 93.33% | 93.33% | 0% | 93.33% | 0% | 100% | 93.33% | 91.67% | 100% | 0 |
| 11693 | RS Umum Harapan | 4 | 2026 | 83.58% | 97% | 99.98% | 84% | 93.19% | 0% | 57.5% | 100% | 99.39% | 94.29% | 100% | 100% | 0 |
| 11694 | RS Tk. IV 01.07.01 | 4 | 2026 | 93.09% | 97% | 97.2% | 30% | 87.02% | 0% | 85.48% | 100% | 89.03% | 92.31% | 87.04% | 100% | 0 |
| 11695 | RS Tk. IV Lahat | 4 | 2026 | 87.5% | 90% | 98.67% | 0% | 83.33% | 0% | 96.67% | 100% | 97.5% | 96.67% | 100% | 100% | 0 |
| 11696 | RS Umum Daerah Dr. Djasamen Saragih | 4 | 2026 | 77.95% | 86% | 100% | 100% | 37.97% | 0% | 100% | 100% | 96.7% | 0% | 100% | 0% | 0 |
| 11697 | RS Umum Daerah Gelumbang | 4 | 2026 | 89% | 100% | 100% | 0% | 90.64% | 0% | 100% | 100% | 87.48% | 100% | 100% | 100% | 0 |
| 11698 | RS Umum Mitra Sehat | 4 | 2026 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11699 | RS Ar-Royyan | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11700 | RS Umum Keliat | 4 | 2026 | 100% | 98% | 99.64% | 0% | 97.5% | 0% | 94.29% | 100% | 97.33% | 97.33% | 99.35% | 93.33% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.