Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 11751 | RS Islam Arafah | 4 | 2026 | 100% | 100% | 100% | 8.33% | 79.78% | 0.47% | 49.23% | 100% | 99.98% | 97.22% | 100% | 100% | 0 |
| 11752 | RS Umum Pusat H. Adam Malik | 4 | 2026 | 90.79% | 100% | 100% | 100% | 94.94% | 0.63% | 86.05% | 99.72% | 99.98% | 98.05% | 100% | 100% | 0 |
| 11753 | RS Ibu dan Anak Annisa | 4 | 2026 | 80.03% | 85% | 91.23% | 98.08% | 81.13% | 0% | 79.76% | 100% | 98.4% | 100% | 100% | 100% | 0 |
| 11754 | RS Umum Martha Friska | 4 | 2026 | 86.93% | 96% | 98.8% | 100% | 86.11% | 10.53% | 67.2% | 100% | 100% | 80.06% | 99.27% | 100% | 0 |
| 11755 | RS Umum Imelda Pekerja Indonesia | 4 | 2026 | 99.31% | 99% | 99.02% | 99.35% | 98.5% | 0.33% | 98.58% | 98.85% | 98.91% | 98.61% | 97.56% | 92.31% | 0 |
| 11756 | RS Umum Kambang | 4 | 2026 | 89.58% | 89% | 100% | 81.82% | 57.6% | 3.74% | 73.86% | 100% | 93.53% | 0% | 87.25% | 80.95% | 0 |
| 11757 | RS Umum Bandung | 4 | 2026 | 93.02% | 100% | 100% | 100% | 88.1% | 0% | 95.86% | 100% | 88.79% | 92.86% | 100% | 100% | 0 |
| 11758 | RS Umum Mitra Medika Amplas | 4 | 2026 | 95.8% | 100% | 100% | 100% | 80% | 0% | 81.67% | 100% | 99.24% | 83.33% | 100% | 100% | 0 |
| 11759 | RS Khusus Ginjal Rasyida | 4 | 2026 | 99% | 97% | 100% | % | 98% | 0% | 100% | 98.5% | 97% | 97% | 100% | 100% | 0 |
| 11760 | RS Umum Daerah Sultan Thaha Saifuddin | 4 | 2026 | 95.67% | 98% | 100% | 100% | 70.91% | 0% | 100% | 100% | 99.31% | 0% | 87.64% | 100% | 0 |
| 11761 | RS Khusus Mata Mencirim Tujuh-Tujuh | 4 | 2026 | 93.46% | 100% | 100% | % | 100% | 0.85% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 11762 | RS Pendidikan Prof. dr. Chairuddin Panusunan Lubis Universitas Sumatera Utara | 4 | 2026 | 98.51% | 99% | 99.76% | 100% | 60.46% | 3.17% | 50.41% | 99.03% | 98.81% | 83.33% | 100% | 100% | 0 |
| 11763 | RS Umum Daerah H. Hanafie | 4 | 2026 | 93% | 99% | 100% | 100% | 100% | 2.07% | 100% | 100% | 89.67% | 100% | 100% | 100% | 0 |
| 11764 | RS Umum Siloam Dhirga Surya | 4 | 2026 | 97.37% | 97% | 100% | 0% | 88.72% | 1.19% | 91.78% | 100% | 100% | 25% | 100% | 94.66% | 0 |
| 11765 | RS Umum Madani | 4 | 2026 | 84.5% | 98% | 100% | 80% | 80.18% | 4.62% | 80.03% | 100% | 94.06% | 80.09% | 100% | 100% | 0 |
| 11766 | RS Umum Permata Hati | 4 | 2026 | 88% | 95% | 88.89% | 96.97% | 88.15% | 0.33% | 49.13% | 100% | 100% | 100% | 95.08% | 100% | 0 |
| 11767 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 4 | 2026 | 99.02% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 82.76% | 0 |
| 11768 | RS Ibu dan Anak Moelia | 4 | 2026 | 86% | 98% | 97.5% | 97.5% | 87.5% | 2.52% | 89.31% | 100% | 91.03% | 90.48% | 100% | 86.67% | 0 |
| 11769 | RS Umum Tere Margareth | 4 | 2026 | 98.5% | 99% | 100% | 100% | 96.67% | 0% | 97.03% | 100% | 87.5% | 100% | 100% | 100% | 0 |
| 11770 | RS Khusus Mata SMEC | 4 | 2026 | 99% | 100% | 100% | 0% | 98.88% | 0% | 100% | 100% | 98.31% | 100% | 100% | 100% | 0 |
| 11771 | RS Jabal Rahmah Medika | 4 | 2026 | 96.71% | 99% | 100% | 100% | 89.82% | 6.78% | 68.62% | 100% | 100% | 86.25% | 100% | 100% | 0 |
| 11772 | RS Umum Bunda Thamrin | 4 | 2026 | 100% | 100% | 100% | 0% | 69.41% | 0.49% | 57.18% | 100% | 98.75% | 80% | 100% | 50% | 0 |
| 11773 | RS Umum Daerah Raden Mattaher Jambi | 4 | 2026 | 92.47% | 98% | 99.04% | 100% | 62.83% | 0% | 86.35% | 100% | 98.18% | 92.2% | 98.51% | 100% | 0 |
| 11774 | RS Umum Murni Teguh Memorial Hospital | 4 | 2026 | 93.82% | 100% | 100% | 100% | 79.47% | 2.62% | 52.12% | 100% | 99.98% | 97.77% | 100% | 100% | 0 |
| 11775 | RS Umum Martha Friska Multatuli | 4 | 2026 | 92.77% | 100% | 100% | 96.15% | 86.39% | 3.24% | 55.45% | 100% | 93.38% | 95.45% | 100% | 100% | 0 |
| 11776 | RS Tk. III 02.06.01 dr. Bratanata | 4 | 2026 | 100% | 100% | 98.55% | 100% | 100% | 0% | 79.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11777 | RS Umum Royal Prima | 4 | 2026 | 85.5% | 91% | 95.5% | 0% | 86% | 100% | 87.5% | 100% | 87.5% | 86.5% | 99% | 100% | 0 |
| 11778 | RSAU Dr. Abdul Malik | 4 | 2026 | 90% | 88% | 100% | 0% | 95.39% | 0% | 94.37% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11779 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 4 | 2026 | 94.22% | 100% | 100% | 100% | 100% | 0% | 99.8% | 100% | 98.59% | 100% | 100% | 100% | 0 |
| 11780 | RS Umum Full Bethesda | 4 | 2026 | 79.5% | 78% | 100% | 100% | 90.62% | 0% | 100% | 100% | 100% | 88% | 89.22% | 100% | 0 |
| 11781 | RS AL Dr. Komang Makes Belawan | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.74% | 100% | 98.54% | 0% | 0 |
| 11782 | RS Umum Santo Antonio | 4 | 2026 | 80% | 100% | 100% | 83.33% | 80% | 0% | 80% | 100% | 80% | 83.33% | 100% | 100% | 0 |
| 11783 | RS Umum Materna | 4 | 2026 | 91% | 100% | 100% | 0% | 100% | 0% | 63.53% | 100% | 0% | 100% | 100% | 0% | 0 |
| 11784 | RS Ibu dan Anak Amanna | 4 | 2026 | 91.5% | 100% | 100% | 100% | 100% | 0% | 96.97% | 100% | 82.07% | 100% | 100% | 0% | 0 |
| 11785 | RS Umum Murni Teguh Methodist Susanna Wesley | 4 | 2026 | 86.06% | 100% | 95.23% | 0% | 74.78% | 0.47% | 57.01% | 100% | 100% | 82.17% | 93.72% | 87.5% | 0 |
| 11786 | RS Umum Advent Medan | 4 | 2026 | 73.5% | 90% | 100% | 0% | 85.41% | 3.23% | 75.62% | 100% | 97.05% | 100% | 100% | 100% | 0 |
| 11787 | RS Umum Islam Malahayati | 4 | 2026 | 94.74% | 92% | 100% | 88.89% | 100% | 0% | 89.83% | 100% | 92.08% | 94.31% | 99.24% | 100% | 0 |
| 11788 | RS Umum Santa Elisabeth Medan | 4 | 2026 | 91.71% | 99% | 100% | 100% | 91.65% | 1.86% | 85.96% | 100% | 100% | 94.23% | 100% | 100% | 0 |
| 11789 | RS Umum Daerah Kayuagung | 4 | 2026 | 88% | 96% | 92% | 87.5% | 85.71% | 3.64% | 100% | 91.67% | 100% | 100% | 92% | 0% | 0 |
| 11790 | RS Umum Delima Medan | 4 | 2026 | 95.77% | 100% | 100% | 100% | 97.37% | 5% | 87.3% | 100% | 95.96% | 86.67% | 100% | 100% | 0 |
| 11791 | RS Umum Deli | 4 | 2026 | 99.72% | 98% | 94% | 0% | 93.05% | 0% | 88.07% | 100% | 97.94% | 0% | 100% | 0% | 0 |
| 11792 | RS Umum Daerah Tugu Jaya | 4 | 2026 | 99.5% | 100% | 100% | % | 97.3% | % | 100% | 100% | 97.62% | 100% | 100% | 0% | 0 |
| 11793 | RS Tk. II Putri Hijau Medan | 4 | 2026 | 92.04% | 99% | 100% | 100% | 91.72% | 3.57% | 97.67% | 100% | 96.62% | 97.67% | 100% | 100% | 0 |
| 11794 | RS Umum Bukit Asam Medika | 4 | 2026 | 98.19% | 99% | 98.5% | 66.67% | 92.28% | 0% | 86.26% | 100% | 98.03% | 100% | 100% | 100% | 0 |
| 11795 | RS Umum Daerah Dr. Pirngadi | 4 | 2026 | 92.74% | 97% | 100% | 0% | 78.08% | 0% | 100% | 100% | 87.91% | 100% | 100% | 100% | 0 |
| 11796 | RS Umum Daerah Semende Darat Laut | 4 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 11797 | RS Ibu dan Anak Graha Kurnia | 4 | 2026 | 99.5% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 11798 | RS Chevani | 4 | 2026 | 100% | 93% | 100% | 100% | 93.33% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11799 | RS Umum Mitra Medika | 4 | 2026 | 99.52% | 100% | 100% | 0% | 93.64% | 0% | 51.92% | 100% | 100% | 98.08% | 100% | 100% | 0 |
| 11800 | RS Umum Mitra Sejati | 4 | 2026 | 86.67% | 90% | 98.9% | 80% | 95.89% | 4.19% | 78.52% | 95.45% | 99.87% | 92.21% | 100% | 80% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.