Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 11801 | RS Umum Rimbo Medika | 4 | 2026 | 89.5% | 92% | 100% | 40% | 87.36% | 20% | 86.44% | 100% | 89.13% | 82.61% | 100% | 100% | 0 |
| 11802 | RS Umum Vina Estetica | 4 | 2026 | 85.92% | 71% | 70% | 0% | 75% | 0.86% | 75% | 100% | 98.8% | 100% | 100% | 0% | 0 |
| 11803 | RS Mitra | 4 | 2026 | 90.23% | 100% | 100% | 100% | 89.8% | 0% | 89.66% | 100% | 92.93% | 86.21% | 100% | 100% | 0 |
| 11804 | RS Umum Sundari | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11805 | RS Khusus Bedah Accuplast | 4 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 90.48% | 7.14% | 100% | 100% | 100% | 0% | 0 |
| 11806 | RS Umum Daerah H. Abdurrahman Sayoeti | 4 | 2026 | 86.1% | 100% | 98.3% | 0% | 45.86% | 0% | 91.91% | 100% | 95.22% | 100% | 100% | 100% | 0 |
| 11807 | RS Umum Baiturahim Jambi | 4 | 2026 | 92.15% | 100% | 100% | 100% | 100% | 14.81% | 16.47% | 91.67% | 100% | 93.13% | 100% | 100% | 0 |
| 11808 | RS Jiwa Prof. Dr. Muhammad Ildrem | 4 | 2026 | 86.69% | 86% | 100% | 0% | 86.73% | 0% | 100% | 100% | 100% | 100% | 73.33% | 0% | 0 |
| 11809 | RS Umum Dr. Noesmir Baturaja | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11810 | RS Umum Daerah Brigjed H. Hasan Basry Kandangan | 4 | 2026 | 95.53% | 96% | 99.9% | 100% | 80.57% | 5.66% | 99.48% | 100% | 97.75% | 90% | 100% | 100% | 0 |
| 11811 | RS Budiasih | 4 | 2026 | 87.37% | 99% | 100% | 100% | 100% | 0% | 82.36% | 100% | 98% | 83.33% | 100% | 100% | 0 |
| 11812 | RS Umum Daerah Taman Husada Bontang | 4 | 2026 | 95.52% | 99% | 99.28% | 0% | 59.05% | 1.85% | 92.52% | 99.53% | 97.14% | 100% | 100% | 100% | 0 |
| 11813 | RS Islam Bontang | 4 | 2026 | 94% | 100% | 100% | 100% | 83% | 0% | 85.43% | 100% | 95.92% | 86.67% | 100% | 100% | 0 |
| 11814 | RS Umum Handayati | 4 | 2026 | 85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 11815 | RS Umum Daerah H. Abdul Aziz Marabahan | 4 | 2026 | 81.5% | 90% | 100% | 100% | 83% | 0% | 97.76% | 100% | 97.29% | 87% | 100% | 0% | 0 |
| 11816 | RS Pertamina Balikpapan | 4 | 2026 | 91.95% | 98% | 100% | 0% | 99.65% | 0% | 84.95% | 100% | 99.77% | 88.46% | 100% | 100% | 0 |
| 11817 | RS Kurnia Serang | 4 | 2026 | 98.37% | 100% | 100% | 100% | 64.12% | 4.52% | 69.82% | 100% | 100% | 75% | 100% | 100% | 0 |
| 11818 | RS Benggala | 4 | 2026 | 94.53% | 93% | 100% | 0% | 68.32% | 0% | 86% | 100% | 76.41% | 78.12% | 100% | 100% | 0 |
| 11819 | RS Umum Daerah Dr. Abdul Rivai | 4 | 2026 | 85.14% | 100% | 100% | 86.67% | 75.07% | 4.44% | 96.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11820 | RS Orthopedi dan Traumatologi Surabaya | 4 | 2026 | 97.44% | 100% | 100% | % | 72.84% | 19.05% | 58.67% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 11821 | RS Amalia Bontang | 4 | 2026 | 90.49% | 90% | 100% | 100% | 97.6% | 0% | 94.48% | 100% | 100% | 89.89% | 100% | 100% | 0 |
| 11822 | RS Umum Daerah Datu Sanggul Rantau | 4 | 2026 | 86.14% | 100% | 100% | 90.48% | 71.31% | 0.78% | 97.43% | 100% | 96.48% | 100% | 98.29% | 100% | 0 |
| 11823 | RS Sari Asih Bintaro | 4 | 2026 | 90% | 99% | 98.86% | 100% | 88% | 0% | 86.22% | 100% | 97.22% | 87.27% | 97.33% | 100% | 0 |
| 11824 | RS Restu Ibu | 4 | 2026 | 84% | 90% | 0% | 70% | 84.85% | 19.38% | 89.42% | 100% | 88.41% | 0% | 100% | 100% | 0 |
| 11825 | RS Mentari | 4 | 2026 | 84.65% | 100% | 100% | 0% | 84.81% | 0% | 38.86% | 100% | 99.94% | 54.05% | 97.39% | 100% | 0 |
| 11826 | RS Mulia Amuntai | 4 | 2026 | 98% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11827 | RS Ibu dan Anak Perdana Medica | 4 | 2026 | 87.5% | 100% | 100% | 0% | 87.21% | 0% | 88.24% | 0% | 42.76% | 83.33% | 100% | 100% | 0 |
| 11828 | RS Ibu Anak Asy Syifa | 4 | 2026 | 94.78% | 100% | 100% | 0% | 89.08% | 0% | 85% | 0% | 80.69% | 100% | 100% | 0% | 0 |
| 11829 | RS Umum Daerah Pambalah Batung | 4 | 2026 | 77.43% | 86% | 100% | 100% | 74.86% | 0% | 89.86% | 100% | 86.06% | 100% | 100% | 100% | 0 |
| 11830 | RS Pertamina Tarakan | 4 | 2026 | 94.5% | 100% | 100% | 100% | 96.61% | 0% | 73.63% | 100% | 83.79% | 0% | 99.84% | 100% | 0 |
| 11831 | RS Hermina Ciruas | 4 | 2026 | 99.49% | 99% | 100% | 100% | 73.16% | 2.48% | 69.95% | 100% | 100% | 69.41% | 100% | 100% | 0 |
| 11832 | RS Ibu dan Anak Permata Dalima | 4 | 2026 | 100% | 100% | 99% | 66.67% | 100% | 3.03% | 97.78% | 100% | 82.83% | 91.76% | 100% | 100% | 0 |
| 11833 | RS Pupuk Kaltim | 4 | 2026 | 95.33% | 100% | 99.63% | 0% | 94.21% | 0% | 88.72% | 100% | 98.87% | 100% | 100% | 100% | 0 |
| 11834 | RS LNG Badak | 4 | 2026 | 90.43% | 95% | 100% | 0% | 80% | 9.52% | 60.15% | 100% | 85.34% | 98.68% | 100% | 100% | 0 |
| 11835 | RS Surabaya Medical Service | 4 | 2026 | 95.24% | 100% | 100% | 100% | 99.76% | 0% | 95.07% | 100% | 99.37% | 100% | 100% | 100% | 0 |
| 11836 | RS Umum Daerah dr. Drajat Prawiranegara | 4 | 2026 | 93.18% | 99% | 99.95% | 85.71% | 89.48% | 2.48% | 94.23% | 82% | 93.91% | 85.33% | 99.69% | 100% | 0 |
| 11837 | RS Umum Daerah Daha Sejahtera | 4 | 2026 | 86.5% | 91% | 96.99% | 85.71% | 84.14% | 0% | 100% | 100% | 98.43% | 80% | 100% | 0% | 0 |
| 11838 | RS Umum Daerah Dr. Adjidarmo | 4 | 2026 | 80% | 83% | 100% | 100% | 20.36% | 1.22% | 97.6% | 100% | 93.27% | 100% | 100% | 90% | 0 |
| 11839 | RS Tk. IV Kencana Serang | 4 | 2026 | 89.35% | 79% | 100% | 88.89% | 95.61% | 11.54% | 87.88% | 94.12% | 99.78% | 90% | 100% | 0% | 0 |
| 11840 | RS Umum Daerah Sangkulirang | 4 | 2026 | 97.5% | 100% | 100% | 100% | 95% | 0% | 94% | 100% | 97% | 96% | 100% | 100% | 0 |
| 11841 | RS Umum Ceria | 4 | 2026 | 91.5% | 95% | 100% | 100% | 95.71% | 0% | 8.22% | 100% | 96.81% | 90.41% | 90.41% | 100% | 0 |
| 11842 | RS Tk. II Dr. R. Hardjanto | 4 | 2026 | 88.21% | 100% | 100% | 100% | 94.29% | 0% | 96.24% | 100% | 97.7% | 86.27% | 100% | 100% | 0 |
| 11843 | RS Umum Royal Surabaya | 4 | 2026 | 97% | 100% | 100% | 0% | 65.03% | 1.66% | 85.62% | 92.73% | 99.93% | 90% | 93.79% | 100% | 0 |
| 11844 | RS Umum Daerah H Damanhuri Barabai | 4 | 2026 | 85.5% | 96% | 100% | 100% | 96.31% | 10.67% | 80.65% | 100% | 89.88% | 100% | 100% | 100% | 0 |
| 11845 | RS Umum Daerah KH. Mansyur | 4 | 2026 | 80.5% | 95% | 95.65% | 100% | 86.17% | 0% | 88.04% | 100% | 74.5% | 60% | 100% | 100% | 0 |
| 11846 | RS Pratama Langap | 4 | 2026 | 90% | 90% | 88% | % | 95.45% | % | 87.5% | 87.5% | 97.67% | 88.89% | 87.5% | 0% | 0 |
| 11847 | RS Ibu dan Anak Ibunda | 4 | 2026 | 95.89% | 100% | 100% | 100% | 95.08% | 0% | 97.93% | 0% | 96.49% | 0% | 100% | 0% | 0 |
| 11848 | RS Kinapit | 4 | 2026 | 90% | 85% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 11849 | RS Misi Lebak | 4 | 2026 | 96.73% | 98% | 99.59% | 100% | 78.85% | 0% | 26.57% | 100% | 100% | 87.76% | 98.51% | 100% | 0 |
| 11850 | RS Sari Asih Karawaci | 4 | 2026 | 95.88% | 100% | 100% | 100% | 97.95% | 0% | 87.75% | 100% | 98.16% | 96.2% | 100% | 94.35% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.