Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 119401 | RS Umum Daerah Jagakarsa | 8 | 2022 | - | 100% | 100% | 100% | 100% | 81.25% | 0% | 100% | 100% | 98.44% | 100% | 100% | 100% | 0 |
| 119402 | RS Ibu dan Anak Anugerah Medical Center Metro | 8 | 2022 | - | 90% | 100% | 100% | 100% | 82.76% | 1.82% | 100% | 100% | 98.58% | 100% | 100% | 100% | 0 |
| 119403 | RS Muhammadiyah Taman Puring | 8 | 2022 | - | 90.46% | 100% | 93.33% | 100% | 100% | 0% | 76.09% | 100% | 100% | 0% | 100% | 0% | 0 |
| 119404 | RS Umum Setia Mitra | 8 | 2022 | - | 90.06% | 100% | 100% | 0% | 81.67% | 0% | 78.57% | 100% | 92.6% | 66.67% | 100% | 100% | 0 |
| 119405 | RS Umum Daerah Kota Tanjung Pinang | 8 | 2022 | - | 90.14% | 100% | 100% | 100% | 86.73% | 0% | 72.51% | 95% | 100% | 100% | 100% | 100% | 0 |
| 119406 | RS Umum Islam Metro | 8 | 2022 | - | 96.87% | 94% | 100% | 0% | 83.88% | 0% | 99.21% | 100% | 88.54% | 80% | 100% | 83.33% | 0 |
| 119407 | RS Umum Haji Jakarta | 8 | 2022 | - | 97.97% | 98% | 100% | 33.33% | 76% | 5.29% | 94% | 94.86% | 51.59% | 0% | 98.06% | 100% | 0 |
| 119408 | RS Mata Lampung Eye Center (LEC) | 8 | 2022 | - | 100% | 100% | 100% | 0% | 99.5% | 100% | 99% | 0% | 100% | 100% | 99% | 100% | 0 |
| 119409 | RS Umum Prikasih | 8 | 2022 | - | 89.49% | 100% | 98.62% | 75% | 26.22% | 7.41% | 57.78% | 96.41% | 96.4% | 90.53% | 74.33% | 100% | 0 |
| 119410 | RS Umum Daerah Depati Hamzah | 8 | 2022 | - | 93.44% | 71% | 100% | 33.33% | 68.75% | 0% | 100% | 99.33% | 93.77% | 86.96% | 100% | 100% | 0 |
| 119411 | RS Ibu dan Anak SamMarie Basra | 8 | 2022 | - | 100% | 100% | 100% | 100% | 99.5% | 0% | 83.33% | 100% | 88% | 100% | 100% | 100% | 0 |
| 119412 | RS Umum Haji Kamino | 8 | 2022 | - | 90.67% | 99% | 100% | 60% | 100% | 0% | 85.94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 119413 | RS Ibu dan Anak Rona | 8 | 2022 | - | 95.76% | 92% | 100% | 0% | 89.86% | 0% | 100% | 100% | 100% | 91.67% | 0% | 5.45% | 0 |
| 119414 | RS Umum Daerah Ahmad Yani Metro | 8 | 2022 | - | 77.55% | 92% | 99.61% | 0% | 62.63% | 0% | 86.17% | 98.68% | 93.51% | 94.92% | 99.72% | 100% | 0 |
| 119415 | Rumkital dr. Midiyato Suratani | 8 | 2022 | - | 91% | 83% | 79% | 100% | 97.98% | 10% | 100% | 75% | 55% | 54.55% | 100% | 80% | 0 |
| 119416 | RS Umum AL Cilandak | 8 | 2022 | 07-10-2024 | 93.41% | 100% | 100% | 100% | 45.84% | 1.27% | 95.61% | 100% | 91.11% | 93.64% | 100% | 100% | 0 |
| 119417 | RS Umum PAD Gatot Soebroto | 8 | 2022 | - | 80% | 91% | 83.59% | 50% | 88.28% | 0% | 84.38% | 100% | 78.12% | 59.38% | 82.03% | 100% | 0 |
| 119418 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 8 | 2022 | - | 73.56% | 71% | 91.88% | 0% | 81.39% | 0.54% | 87.57% | 100% | 99.24% | 100% | 100% | 100% | 0 |
| 119419 | RS Ibu dan Anak Muhaya | 8 | 2022 | - | 96% | 95% | 94% | 82% | 97.5% | 12% | 94% | 92% | 88% | 90% | 90% | 95% | 0 |
| 119420 | RS Umum Premier Jatinegara | 8 | 2022 | - | 92.12% | 99% | 98% | 0% | 52.36% | 10.87% | 56.83% | 99.11% | 83.67% | 97.01% | 98% | 100% | 0 |
| 119421 | RS Ibu dan Anak Santa Anna | 8 | 2022 | - | 88.79% | 100% | 99.78% | 0% | 75.63% | 0% | 57.34% | 100% | 37.9% | 69.72% | 100% | 100% | 0 |
| 119422 | RS Umum Universitas Kristen Indonesia | 8 | 2022 | - | 84.72% | 92% | 100% | 0% | 99.51% | 6.52% | 82.54% | 100% | 98.92% | 0% | 99.66% | 100% | 0 |
| 119423 | RS Umum Penawar Medika | 8 | 2022 | - | 85% | 79% | 100% | % | 81.85% | 0% | 79.31% | 100% | 95% | 98.45% | 100% | 0% | 81.83 |
| 119424 | RS Maria Regina | 8 | 2022 | - | 74.97% | 80% | 96% | 0% | 100% | 0% | 84.92% | 100% | 100% | 89.08% | 95.08% | 0% | 0 |
| 119425 | RS Tk. IV Cijantung | 8 | 2022 | - | 87.97% | 97% | 98.79% | 0% | 80.2% | 1.82% | 81.27% | 98.65% | 80.24% | 88.89% | 99.13% | 75% | 0 |
| 119426 | RS Ibu dan Anak Resti Mulya | 8 | 2022 | - | 96.5% | 100% | 100% | 100% | 96.25% | 0% | 91.5% | 100% | 98.01% | 100% | 100% | 100% | 0 |
| 119427 | RS Umum Pengayoman Cipinang | 8 | 2022 | - | 98.5% | 95% | 100% | % | 100% | % | 100% | 84.62% | 90.78% | 100% | 33.33% | 100% | 0 |
| 119428 | RS Umum Adhyaksa | 8 | 2022 | - | 88.5% | 100% | 100% | 100% | 90.99% | 1.6% | 70.56% | 100% | 94.33% | 82.61% | 100% | 100% | 0 |
| 119429 | RS Umum Andhika | 8 | 2022 | - | 90.24% | 90% | 100% | 0% | 73.47% | 1.69% | 58.55% | 100% | 98.98% | 96.63% | 100% | 100% | 0 |
| 119430 | RS Umum Daerah Demang Sepulau Raya | 8 | 2022 | - | 83% | 85% | 98.73% | 0% | 63.01% | 4.92% | 100% | 100% | 89.93% | 60% | 100% | 100% | 80.85 |
| 119431 | RS Umum Mutiara Bunda | 8 | 2022 | - | 97.79% | 100% | 100% | 62.5% | 99.51% | 1.21% | 33.87% | 100% | 100% | 88.24% | 100% | 100% | 88 |
| 119432 | RS Umum Daerah Cipayung | 8 | 2022 | - | 90.5% | 91% | 100% | 100% | 85.8% | 4.23% | 82.03% | 100% | 88.78% | 85.19% | 100% | 100% | 0 |
| 119433 | RS Belleza Kedaton Bandar Lampung | 8 | 2022 | - | 89.6% | 100% | 100% | 100% | 30.68% | 0% | 83.98% | 100% | 80.4% | 80% | 100% | 100% | 93.91 |
| 119434 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 8 | 2022 | - | 84.5% | 93% | 95.31% | 77.27% | 88.95% | 7.44% | 75.72% | 0% | 85.58% | 83.7% | 80.38% | 98.2% | 95.52 |
| 119435 | RS Medika Insani | 8 | 2022 | - | 87.42% | 76% | 100% | 100% | 48.81% | 0% | 22.11% | 100% | 83.1% | 91.3% | 91.49% | 100% | 0 |
| 119436 | RS Khusus Kanker MRCCC Siloam Semanggi | 8 | 2022 | - | 91.15% | 92% | 100% | 0% | 54.84% | 18.3% | 40.42% | 99.11% | 100% | 20.34% | 95.59% | 92% | 0 |
| 119437 | RS Tk. IV 02.07.04 | 8 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 91% | 72.57% | 100% | 100% | 100 |
| 119438 | RS Umum Daerah Pasar Rebo | 8 | 2022 | - | 89.9% | 100% | 100% | 70.51% | 50.56% | 4.41% | 99.92% | 100% | 82.68% | 81% | 100% | 100% | 0 |
| 119439 | RS EMC Pulomas | 8 | 2022 | - | 88.56% | 100% | 99.68% | 100% | 79.94% | 0% | 86.43% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 119440 | RS Ibu dan Anak Sayyidah | 8 | 2022 | - | 93.5% | 98% | 96.55% | 98.36% | 85.91% | 0% | 90.91% | 100% | 98.32% | 93.75% | 100% | 100% | 0 |
| 119441 | RS Umum Arsani | 8 | 2022 | - | 100% | 100% | 90.48% | 100% | 94% | 0% | 100% | 100% | 100% | 91.67% | 89.29% | 100% | 0 |
| 119442 | RS Khusus Mata Nusantara | 8 | 2022 | - | 94.37% | 100% | 100% | 0% | 71.4% | 0% | 87.5% | 0% | 96.53% | 0% | 100% | 75% | 0 |
| 119443 | RS Umum Charis Medika | 8 | 2022 | - | 88.5% | 92% | 100% | 100% | 83.09% | 100% | 76.49% | 100% | 97.22% | 100% | 100% | 100% | 0 |
| 119444 | RS Umum Mardi Waluyo | 8 | 2022 | - | 97.18% | 90% | 100% | 0% | 86.53% | 0.63% | 89.9% | 100% | 86.32% | 80% | 100% | 100% | 0 |
| 119445 | RS Umum Urip Sumoharjo | 8 | 2022 | - | 95.84% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 119446 | RS Umum Bhayangkara Lemdiklat Polri | 8 | 2022 | - | 85% | 86% | 100% | 0% | 96.78% | 0% | 71.25% | 100% | 97.69% | 56.52% | 100% | 0% | 0 |
| 119447 | RS Umum Daerah Kebayoran Baru | 8 | 2022 | - | 78.77% | 100% | 100% | 0% | 96.13% | 0% | 70.03% | 100% | 97.58% | 83.33% | 100% | 96.8% | 0 |
| 119448 | RS Siloam Bangka | 8 | 2022 | - | 87.85% | 100% | 93.65% | 100% | 37% | 1.92% | 82.35% | 100% | 100% | 100% | 94.44% | 60% | 0 |
| 119449 | RS Ibu dan Anak Avisena | 8 | 2022 | - | 47.5% | 63% | 45.45% | 100% | 42.71% | 40.74% | 10.23% | 36.36% | 74.35% | 88.89% | 70.45% | 81.43% | 0 |
| 119450 | RS Umum Bakti Timah Muntok | 8 | 2022 | - | 96% | 97% | 100% | 0% | 80% | 16.67% | 80.17% | 100% | 43.43% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.