Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 12351 | RS TK 4 Dr. Yanto, Sp.OT | 12 | 2025 | 01-04-2026 | 91.5% | 100% | 100% | 0% | 100% | 0% | 9.93% | 100% | 100% | 100% | 100% | 100% | 98.6 |
| 12352 | RS Bergerak Kab.Kep.Talaud | 12 | 2025 | 01-05-2026 | 96.96% | 90% | 77.27% | 0% | 100% | 0% | 100% | 0% | 98.4% | 0% | 0% | 0% | 75 |
| 12353 | RS Umum Medika Sangatta | 12 | 2025 | 01-08-2026 | 85.29% | 96% | 99.74% | 100% | 97.29% | 5.88% | 57.1% | 100% | 99.75% | 80% | 100% | 100% | 80.4 |
| 12354 | RS Khusus Mata SMEC Balikpapan | 12 | 2025 | 01-05-2026 | 98.5% | 100% | 100% | 0% | 96% | 0% | 100% | 100% | 95% | 100% | 100% | 100% | 96 |
| 12355 | RS TNI AU Lanud Sam Ratulangi | 12 | 2025 | 01-01-1970 | 98% | 100% | 100% | 50% | 100% | 20% | 100% | 95% | 100% | 75% | 95% | 100% | 0 |
| 12356 | RS Umum Daerah Panglima Sebaya | 12 | 2025 | 01-08-2026 | 88.14% | 100% | 99.97% | 100% | 57.33% | 10.58% | 89.92% | 100% | 87.21% | 100% | 100% | 100% | 87 |
| 12357 | RS Hermina Samarinda | 12 | 2025 | 01-09-2026 | 87% | 86% | 100% | 95.24% | 100% | 3.48% | 88.89% | 100% | 96.45% | 100% | 100% | 100% | 80.88 |
| 12358 | RS Umum Daerah Kudungga | 12 | 2025 | 01-10-2026 | 95.13% | 95% | 99.6% | 0% | 97.41% | 0% | 99.72% | 100% | 81.08% | 83.33% | 100% | 100% | 83.63 |
| 12359 | RS Ibu dan Anak Tinatapura | 12 | 2025 | 01-07-2026 | 98.5% | 100% | 100% | 100% | 98.11% | 0% | 94.86% | 100% | 97.12% | 75% | 100% | 100% | 90 |
| 12360 | RS Ibu dan Anak Kirana Manado | 12 | 2025 | 01-03-2026 | 100% | 100% | 100% | 100% | 91% | 0% | 90.56% | 100% | 87.5% | 82.22% | 100% | 87.5% | 89 |
| 12361 | RS Umum Daerah Amurang | 12 | 2025 | 02-03-2026 | 94% | 96% | 99.33% | 0% | 91.33% | 100% | 96.67% | 100% | 98.67% | 95% | 94.74% | 100% | 90 |
| 12362 | RS Islam Sitti Maryam | 12 | 2025 | - | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0% | 100% | 28 |
| 12363 | RS Umum Daerah Maria Walanda Maramis | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 0% | 82.48% | 25.81% | 99.6% | 100% | 97.81% | 0% | 100% | 0% | 89.8 |
| 12364 | RS Samaritan Palu | 12 | 2025 | 01-01-1970 | 86.96% | 100% | 100% | 0% | 99.02% | 0% | 85.58% | 100% | 91.04% | 100% | 100% | 100% | 99.9 |
| 12365 | RS Advent Manado | 12 | 2025 | 01-08-2026 | 98.2% | 100% | 99.95% | 0% | 76.41% | 15.09% | 83.25% | 100% | 100% | 80% | 100% | 100% | 236 |
| 12366 | RS Cantia Tompasobaru | 12 | 2025 | 01-01-1970 | 94.5% | 100% | 93.24% | 0% | 34.97% | 0% | 73.08% | 100% | 88.96% | 100% | 93.22% | 0% | 0 |
| 12367 | RS Santa Familia | 12 | 2025 | 01-06-2026 | 83% | 83% | 76.74% | 50% | 20.48% | 21.11% | 38.71% | 89.83% | 90.14% | 46.03% | 49.64% | 100% | 91 |
| 12368 | RS Hermina Balikpapan | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 100% | 88% | 6.03% | 92% | 100% | 90.39% | 82% | 100% | 100% | 83.25 |
| 12369 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 12 | 2025 | 01-05-2026 | 82.81% | 80% | 100% | 0% | 100% | 0% | 98.99% | 100% | 97.96% | 100% | 100% | 0% | 93.17 |
| 12370 | RS Umum Hj. Zubaeda Bantilan | 12 | 2025 | 01-07-2026 | 96.5% | 86% | 67.09% | 0% | 96.84% | 0% | 100% | 100% | 100% | 100% | 96.43% | 0% | 88 |
| 12371 | RS Permata Bunda | 12 | 2025 | 01-09-2026 | 92.31% | 85% | 86.75% | 0% | 90.21% | 4.62% | 75.07% | 100% | 89.17% | 94.44% | 100% | 100% | 89 |
| 12372 | RS Umum Daerah Kabelota | 12 | 2025 | 01-10-2026 | 97.37% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
| 12373 | RS Kalooran | 12 | 2025 | 01-05-2026 | 85.16% | 87% | 100% | 0% | 84.65% | 0% | 88% | 100% | 80.15% | 82.35% | 100% | 75% | 72 |
| 12374 | RS Bhayangkara Palu | 12 | 2025 | 01-08-2026 | 85.6% | 90% | 99.38% | 100% | 90.43% | 2.67% | 76.26% | 88.76% | 87.06% | 82.21% | 88.3% | 100% | 82 |
| 12375 | RS Bhayangkara Manado | 12 | 2025 | 01-07-2026 | 99.49% | 97% | 100% | 100% | 98.91% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 89.05 |
| 12376 | RS Siaga Al-Munawwarah Samarinda | 12 | 2025 | 01-01-1970 | 95% | 87% | 96% | 80% | 90% | 6.67% | 82% | 100% | 95% | 85% | 90% | 100% | 80 |
| 12377 | RS Medika Utama Manggar | 12 | 2025 | 01-09-2026 | 99.15% | 100% | 100% | 0% | 86.44% | 4.65% | 45.77% | 100% | 97.5% | 86.36% | 100% | 100% | |
| 12378 | RS Ibu Anak Asih Balikpapan | 12 | 2025 | 01-06-2026 | 91.63% | 100% | 100% | 100% | 89.91% | 0% | 87.17% | 100% | 95.25% | 84.38% | 100% | 91.23% | 94.3 |
| 12379 | RS Umum Daerah Ratu Aji Putri Botung | 12 | 2025 | 01-01-1970 | 76% | 85% | 98.44% | 100% | 60.94% | 0% | 98.44% | 100% | 100% | 86.67% | 87.5% | 0% | 85.98 |
| 12380 | RS Pratama Bilabanggai Buko Selatan | 12 | 2025 | 01-09-2026 | 97.5% | 100% | 100% | 0% | 100% | 0% | 92.86% | 100% | 96.25% | 97.14% | 85.71% | 100% | 100 |
| 12381 | RS Restu Ibu | 12 | 2025 | 01-09-2026 | 84% | 84% | 100% | 72.73% | 91.25% | 6.42% | 83.52% | 100% | 0% | 0% | 100% | 100% | 89.7 |
| 12382 | RS Umum Datoe Binangkang | 12 | 2025 | 01-10-2026 | 91.64% | 100% | 100% | 0% | 91.37% | 0% | 97.97% | 100% | 97.42% | 75% | 100% | 100% | 87.808 |
| 12383 | RS Umum Daerah Kabupaten Nunukan | 12 | 2025 | 01-05-2026 | 78.52% | 91% | 100% | 66.67% | 100% | 8.33% | 91.28% | 100% | 100% | 100% | 100% | 100% | 84.19 |
| 12384 | RS Umum Daerah Kota Kotamobagu | 12 | 2025 | 01-09-2026 | 85.64% | 97% | 100% | 0% | 54.09% | 73.26% | 96.78% | 100% | 97.5% | 100% | 98.91% | 0% | 90.69 |
| 12385 | RS Umum Anutapura Palu | 12 | 2025 | 01-10-2026 | 92.37% | 100% | 99.63% | 100% | 56.65% | 1.89% | 99.65% | 100% | 85.83% | 0% | 96.08% | 100% | 86.53 |
| 12386 | RS Monompia | 12 | 2025 | 01-10-2026 | 96.07% | 99% | 89.96% | 100% | 80.69% | 0% | 85.96% | 100% | 95.19% | 0% | 0% | 100% | |
| 12387 | RS Umum Daerah Poso | 12 | 2025 | 01-08-2026 | 92.24% | 98% | 93.73% | 0% | 40.82% | 0% | 80.29% | 72.65% | 82.75% | 40% | 98.75% | 100% | 85.45 |
| 12388 | RS Bhayangkara Tarakan | 12 | 2025 | 01-09-2026 | 84% | 95% | 100% | 0% | 50.82% | 0% | 63.47% | 100% | 100% | 95% | 92.31% | 0% | 0 |
| 12389 | RS Umum Daerah Anuntaloko Parigi | 12 | 2025 | 01-10-2026 | 97.5% | 100% | 100% | 0% | 50.25% | 0% | 99.15% | 100% | 100% | 100% | 100% | 0% | 81.45 |
| 12390 | RS Umum Daerah Tora Belo | 12 | 2025 | 01-08-2026 | 86.85% | 100% | 98.36% | 100% | 98.24% | 0.9% | 97.99% | 100% | 97.13% | 100% | 94.29% | 100% | 0 |
| 12391 | RS Umum Permata Husada Banjarbaru | 12 | 2025 | 01-06-2026 | 96.14% | 93% | 100% | 0% | 84.75% | 0% | 63.33% | 100% | 96.22% | 100% | 76.67% | 100% | |
| 12392 | RS Pratama dr. Abdul Chalik Masulili | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 0% | 86.96% | 0% | 86.67% | 0% | 100% | 0% | 100% | 0% | 25 |
| 12393 | RS Gunung Maria | 12 | 2025 | 01-10-2026 | 86.5% | 100% | 100% | 0% | 0% | 0% | 81.08% | 96.64% | 99.29% | 0% | 100% | 100% | 82.2 |
| 12394 | RS Amalia Bontang | 12 | 2025 | 01-09-2026 | 90.45% | 90% | 100% | 100% | 96.89% | 0% | 95.6% | 100% | 100% | 89.55% | 100% | 100% | 88 |
| 12395 | RS Ibu dan Anak Yasira | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 71.43% | 100% | 98.52% | 100% | 100% | 100% | 60% | 100% | 0% | 0 |
| 12396 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 12 | 2025 | 01-09-2026 | 94.85% | 98% | 100% | 45.45% | 38.62% | 0% | 93.11% | 100% | 98.39% | 79.22% | 100% | 100% | 80.35 |
| 12397 | RS Umum Daerah Raja Tombolotutu | 12 | 2025 | 01-06-2026 | 98% | 100% | 68.75% | 0% | 100% | 9.09% | 99.54% | 100% | 98.33% | 100% | 100% | 0% | 94.87 |
| 12398 | RS Umum Daerah Luwuk | 12 | 2025 | 01-07-2026 | 60.35% | 96% | 99.91% | 100% | 87.5% | 3.94% | 94.61% | 100% | 78.6% | 89.74% | 95.66% | 100% | 90.96 |
| 12399 | RS Islam Bontang | 12 | 2025 | 01-09-2026 | 94% | 100% | 100% | 100% | 85.33% | 0% | 81.04% | 0% | 96.62% | 88.89% | 99.19% | 100% | 85 |
| 12400 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 12 | 2025 | 01-10-2026 | 89.22% | 96% | 100% | 100% | 83.64% | 0% | 83.78% | 100% | 89.5% | 82.43% | 94.59% | 100% | 204 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.