Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 12301 | RS Pertamina Tarakan | 12 | 2025 | 01-10-2026 | 96.25% | 100% | 100% | 100% | 99.46% | 0% | 74.91% | 100% | 85.31% | 100% | 100% | 100% | 85 |
| 12302 | RS Budi Mulia Bitung | 12 | 2025 | 01-07-2026 | 87.76% | 100% | 92.29% | 75% | 82.79% | 22.11% | 80.42% | 100% | 100% | 60% | 98.37% | 100% | 84.06 |
| 12303 | RS Umum Daerah Pratama Buol | 12 | 2025 | 01-08-2026 | 67% | 100% | 70.51% | % | 83.42% | % | 100% | 100% | 87.67% | 100% | 86.67% | 0% | 92.37 |
| 12304 | RS Budi Setia | 12 | 2025 | 01-10-2026 | 86.5% | 92% | 100% | 0% | 78.35% | 0% | 86% | 100% | 82.3% | 73.53% | 100% | 100% | 90 |
| 12305 | RS Hermina Manado | 12 | 2025 | 01-10-2026 | 91.5% | 100% | 100% | 100% | 49.15% | 33.7% | 77.55% | 100% | 99.96% | 66.67% | 100% | 100% | 78.43 |
| 12306 | RS Gigi dan Mulut Universitas Sam Ratulangi | 12 | 2025 | 01-09-2026 | 95.78% | 100% | 96.26% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | |
| 12307 | RS Medika Utama Permata | 12 | 2025 | 01-05-2026 | 90.89% | 91% | 100% | 100% | 100% | 0% | 95.67% | 100% | 95.7% | 95.12% | 100% | 0% | 90 |
| 12308 | RS Umum Daerah Ampana | 12 | 2025 | 01-10-2026 | 86.81% | 88% | 95% | 80.95% | 75% | 15% | 94% | 100% | 94.36% | 72.5% | 95% | 100% | 80.76 |
| 12309 | RS Tonsea | 12 | 2025 | 01-07-2026 | 99.5% | 99% | 100% | 100% | 86.6% | 10.61% | 68.39% | 100% | 100% | 100% | 100% | 100% | 82.14 |
| 12310 | RS AL Ilyas Tarakan | 12 | 2025 | 01-09-2026 | 50% | 100% | 100% | 0% | 90% | 0% | 81.25% | 100% | 84% | 85% | 100% | 100% | 90 |
| 12311 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 12 | 2025 | 01-05-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 97.06 |
| 12312 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 12 | 2025 | 01-10-2026 | 85% | 85% | 98.6% | 100% | 49.17% | 1.69% | 92.65% | 100% | 98.71% | 100% | 91.01% | 100% | 82.92 |
| 12313 | RS Siloam Hospitals Balikpapan | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 100% | 64.16% | 1.98% | 93.66% | 100% | 89.53% | 100% | 100% | 100% | |
| 12314 | RS Umum Daerah Madani Palu | 12 | 2025 | 01-06-2026 | 79.38% | 99% | 100% | 100% | 91.47% | 1.12% | 99.64% | 100% | 87.68% | 100% | 100% | 0% | 80.21 |
| 12315 | RS Umum Noongan | 12 | 2025 | 01-09-2026 | 97.35% | 98% | 99.27% | 0% | 86.1% | 0% | 90.35% | 100% | 100% | 100% | 99.73% | 100% | 84.2 |
| 12316 | RS Islam Sultan Agung Banjarbaru | 12 | 2025 | 12-12-2025 | 97.91% | 98% | 99.67% | 88.89% | 85.08% | 2.83% | 56.99% | 100% | 88.52% | 88.13% | 99.45% | 84.62% | 98.68 |
| 12317 | RS GKST Tentena | 12 | 2025 | 01-10-2026 | 82.28% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 86.22% | 0% | 100% | 0% | 89.22 |
| 12318 | RS Dr. J. H. Awaloei | 12 | 2025 | 01-07-2026 | 89.5% | 93% | 100% | 100% | 54.38% | 2.4% | 89.15% | 100% | 98.3% | 100% | 100% | 100% | 0 |
| 12319 | RS Umum Daerah Aji Muhammad Parikesit | 12 | 2025 | 01-09-2026 | 81.52% | 97% | 100% | 100% | 72.86% | 2.32% | 87.83% | 100% | 99.97% | 100% | 100% | 100% | 91.8 |
| 12320 | RS Samarinda Medika Citra | 12 | 2025 | 01-09-2026 | 99.3% | 99% | 97.21% | 50% | 81.47% | 15.5% | 79.25% | 100% | 87.56% | 0% | 100% | 100% | 80 |
| 12321 | RS Pancaran Kasih | 12 | 2025 | 01-09-2026 | 75% | 77% | 89.59% | 0% | 41.81% | 20% | 71.78% | 100% | 97.7% | 100% | 97.36% | 0% | 100 |
| 12322 | RS Pelita Kasih | 12 | 2025 | 01-09-2026 | 99.65% | 99% | 100% | 0% | 100% | 0% | 85.47% | 100% | 100% | 100% | 100% | 0% | 84.57 |
| 12323 | Sentra Medika Hospital Minahasa Utara | 12 | 2025 | 01-07-2026 | 99.68% | 100% | 100% | 50% | 35.15% | 18.76% | 77.37% | 100% | 100% | 0% | 100% | 100% | 97.08 |
| 12324 | RS Ibu dan Anak Care She | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 93.33% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 12325 | RS Jiwa Prof. Dr. V. L. Ratumbuysang | 12 | 2025 | 01-08-2026 | 87.5% | 80% | 79.41% | % | 75% | % | 80.88% | 69.85% | 80% | 66.18% | 73.53% | 70% | 70 |
| 12326 | RS Umum Daerah Buluye Napoae Moutong | 12 | 2025 | 01-05-2026 | 98.8% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 90 |
| 12327 | RS Umum Daerah Abdul Wahab Sjahranie | 12 | 2025 | 01-09-2026 | 88.67% | 99% | 99.48% | 0% | 34.26% | 1.14% | 85.83% | 100% | 99.23% | 100% | 99.93% | 100% | 93.07 |
| 12328 | RS Umum Daerah Bolaang Mongondow Utara | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 0% | 84.49% | 0% | 100% | 100% | 87.25% | 100% | 100% | 100% | 73.84 |
| 12329 | RS Umum Daerah Inche Abdoel Moeis | 12 | 2025 | 01-09-2026 | 67.31% | 99% | 99.54% | 0% | 75.89% | 3.57% | 88.42% | 96.59% | 98.76% | 0% | 96.26% | 100% | 91.08 |
| 12330 | RS TK. II R. W. Mongisidi | 12 | 2025 | 01-12-2026 | 99.5% | 100% | 100% | 100% | 99.84% | 0% | 99.59% | 100% | 99.81% | 100% | 100% | 100% | 98.5 |
| 12331 | RS Umum Sis Al Jufri Palu | 12 | 2025 | 01-07-2026 | 93.65% | 88% | 100% | 100% | 60.4% | 7.14% | 78.98% | 100% | 89.21% | 100% | 100% | 83.33% | 80 |
| 12332 | RS Umum Daerah Pendau Tambu Kab Donggala | 12 | 2025 | 01-06-2026 | 88.8% | 89% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 77 |
| 12333 | RS LNG Badak | 12 | 2025 | 01-09-2026 | 87.81% | 97% | 100% | 0% | 85.84% | 5% | 64.67% | 100% | 84.82% | 98.21% | 100% | 100% | 92 |
| 12334 | RS Umum Daerah Kerang | 12 | 2025 | 01-10-2026 | 98.51% | 100% | 100% | 0% | 100% | 0% | 96.83% | 100% | 100% | 0% | 98.41% | 0% | 0 |
| 12335 | RSUP Prof. Dr. R. D. Kandou | 12 | 2025 | 01-08-2026 | 80.5% | 100% | 97.52% | 81.25% | 93.9% | 2.32% | 87.41% | 100% | 97.23% | 100% | 94.76% | 100% | 89.09 |
| 12336 | RS Umum Daerah Tagulandang | 12 | 2025 | 01-10-2026 | 92.86% | 92% | 100% | 0% | 98.26% | 0% | 100% | 90% | 99.29% | 80% | 100% | 100% | 95 |
| 12337 | RS Umum Daerah Harapan Insan Sendawar | 12 | 2025 | 01-07-2026 | 86.07% | 98% | 100% | 100% | 42.46% | 7.04% | 85.12% | 100% | 83.63% | 0% | 100% | 100% | 84.21 |
| 12338 | RS Umum Daerah Bolaang Mongondow Timur | 12 | 2025 | - | 90.74% | 99% | 99.66% | 0% | 80% | 0% | 100% | 100% | 96.72% | 100% | 100% | 100% | 88.26 |
| 12339 | RS Umum Mokopido Toli-Toli | 12 | 2025 | 01-10-2026 | 90% | 97% | 100% | 0% | 43.2% | 0% | 100% | 82.22% | 92.94% | 78.7% | 100% | 0% | 82 |
| 12340 | RS Umum Tk. IV Samarinda | 12 | 2025 | 01-10-2026 | 99.06% | 100% | 100% | 100% | 100% | 0% | 98.51% | 100% | 100% | 100% | 100% | 100% | 93.59 |
| 12341 | RS Umum Daerah Mitra Sehat | 12 | 2025 | 01-10-2026 | 93% | 100% | 100% | 0% | 58.57% | 0% | 57.43% | 100% | 97.92% | 0% | 100% | 0% | 83.39 |
| 12342 | RS Jiwa Atma Husada Mahakam | 12 | 2025 | 01-05-2026 | 90.1% | 100% | 100% | % | 100% | % | 91.92% | 100% | 100% | 90.74% | 100% | 100% | 91.65 |
| 12343 | RS Umum Daerah Bolaang Mongondow Selatan | 12 | 2025 | 01-06-2026 | 85.57% | 100% | 100% | 0% | 78.79% | 0% | 94.29% | 100% | 100% | 83.64% | 100% | 100% | 0 |
| 12344 | RS Umum Daerah Sangkulirang | 12 | 2025 | 01-10-2026 | 96% | 100% | 100% | 100% | 86% | 0% | 88% | 100% | 97% | 92% | 100% | 100% | 90 |
| 12345 | RS Ibu dan Anak Aisyiyah Samarinda | 12 | 2025 | 01-09-2026 | 92% | 92% | 100% | 80.65% | 91.22% | 8.57% | 90.37% | 100% | 91.89% | 87.5% | 100% | 100% | 80.24 |
| 12346 | RS Ibu dan Anak Nasana Pura | 12 | 2025 | 01-07-2026 | 92.31% | 86% | 100% | 100% | 82.76% | 2.31% | 100% | 100% | 88.94% | 100% | 100% | 95% | 100 |
| 12347 | RSU Ratatotok Buyat | 12 | 2025 | 01-07-2026 | 89.37% | 100% | 100% | 100% | 86.89% | 0% | 91.94% | 100% | 85.17% | 90% | 100% | 100% | 83.75 |
| 12348 | RS Umum Dirgahayu | 12 | 2025 | 01-07-2026 | 84.49% | 98% | 99.52% | 50% | 83.75% | 0.15% | 80.62% | 100% | 99.35% | 86.21% | 95.25% | 100% | 91.39 |
| 12349 | RS Mata Provinsi Kalimantan Timur | 12 | 2025 | 01-10-2026 | 94% | 100% | 100% | % | 79.88% | 12.5% | 100% | 100% | 100% | 100% | 100% | 100% | 78.41 |
| 12350 | RS Umum Siloam Hospital Manado | 12 | 2025 | 01-08-2026 | 99% | 100% | 100% | 0% | 62.21% | 0% | 88.33% | 100% | 100% | 91.67% | 100% | 100% | 97 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.