Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 12201 | RS Umum Daerah Kuala Pembuang | 4 | 2026 | 92% | 93% | 100% | 100% | 80.06% | 0% | 94.44% | 100% | 88.89% | 100% | 100% | 100% | 0 |
| 12202 | RS Mitra Husada | 4 | 2026 | 90% | 85% | 94.33% | 100% | 86.64% | 3.5% | 80% | 100% | 100% | 80% | 93% | 80% | 0 |
| 12203 | RS Umum Daerah Muara Teweh | 4 | 2026 | 91% | 93% | 100% | 92.86% | 80% | 3.49% | 90% | 100% | 92.16% | 100% | 100% | 80% | 0 |
| 12204 | RS Insan Permata | 4 | 2026 | 86.67% | 87% | 100% | 0% | 92% | 0.52% | 83.38% | 100% | 99.22% | 90.98% | 100% | 100% | 0 |
| 12205 | RS Umum Daerah Teluk Keramat | 4 | 2026 | 95.7% | 100% | 100% | 100% | 100% | 0% | 87.04% | 100% | 97.48% | 0% | 100% | 0% | 0 |
| 12206 | RS Ibu dan Anak Vitalaya | 4 | 2026 | 83.39% | 74% | 100% | 100% | 72.55% | 4.21% | 70.69% | 100% | 100% | 72.59% | 100% | 100% | 0 |
| 12207 | RS Umum Daerah Drs. Jacobus Luna, M.Si Kabupaten Bengkayang | 4 | 2026 | 100% | 100% | 100% | 100% | 87.18% | 0% | 84.5% | 100% | 94.76% | 92.86% | 100% | 100% | 0 |
| 12208 | RS Umum Bethesda Serukam | 4 | 2026 | 83.85% | 88% | 100% | 0% | 33.66% | 0% | 63.5% | 100% | 92.54% | 0% | 100% | 100% | 0 |
| 12209 | RS Hermina Serpong | 4 | 2026 | 91.56% | 100% | 100% | 100% | 78.37% | 0% | 83.19% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 12210 | RS Umum Daerah Kabupaten Landak | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 96.7% | 100% | 77.14% | 100% | 100% | 0 |
| 12211 | RS Ibu dan Anak Buah Hati Pamulang | 4 | 2026 | 90% | 90% | 100% | 80% | 78% | 5.88% | 80% | 100% | 80% | 78% | 100% | 80% | 0 |
| 12212 | RS Fatima Ketapang | 4 | 2026 | 90.05% | 100% | 85.76% | 82.76% | 53.98% | 0.39% | 65.51% | 96.43% | 73.1% | 100% | 100% | 80% | 0 |
| 12213 | RS Umum Daerah M. Th. Djaman Sanggau | 4 | 2026 | 92.5% | 100% | 99.28% | 100% | 75.27% | 59.09% | 99.7% | 100% | 86.28% | 0% | 99.45% | 100% | 0 |
| 12214 | RS Ibu dan Anak Dhia | 4 | 2026 | 85.99% | 91% | 100% | 100% | 95.12% | 0% | 100% | 100% | 99.59% | 90.91% | 100% | 100% | 0 |
| 12215 | RS Parindu | 4 | 2026 | 85.5% | 96% | 100% | 66.67% | 57.78% | 0% | 39.53% | 100% | 89.37% | 84.51% | 100% | 100% | 0 |
| 12216 | RS Ibu dan Anak Bunda Ciputat | 4 | 2026 | 98.34% | 100% | 100% | 0% | 93.24% | 0% | 80.14% | 100% | 99.99% | 85.71% | 100% | 100% | 0 |
| 12217 | RS Umum Sentra Medika Sanggau | 4 | 2026 | 95.93% | 100% | 100% | 0% | 85.05% | 0% | 73.27% | 100% | 86.25% | 89.95% | 100% | 0% | 0 |
| 12218 | RS Ibu dan Anak Mutiara Bunda | 4 | 2026 | 89.5% | 100% | 100% | 0% | 86.52% | 0% | 100% | 100% | 86.7% | 86.5% | 100% | 96.67% | 0 |
| 12219 | RS Hermina Ciputat | 4 | 2026 | 85% | 100% | 100% | 100% | 75% | 6.67% | 75% | 100% | 100% | 61.67% | 100% | 100% | 0 |
| 12220 | RS Umum Daerah Dr. Agoesdjam Ketapang | 4 | 2026 | 96% | 97% | 100% | 71.43% | 84.07% | 1.43% | 81.82% | 81.65% | 80% | 0% | 100% | 80% | 0 |
| 12221 | RS Umum Daerah Dr. Rubini Mempawah | 4 | 2026 | 100% | 100% | 100% | 87.5% | 87.97% | 7.45% | 100% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 12222 | RS Umum Daerah Aeramo Kabupaten Nagekeo | 4 | 2026 | 95% | 100% | 99.44% | 100% | 90% | 0% | 57.37% | 100% | 98.94% | 89.83% | 97.14% | 71.43% | 0 |
| 12223 | RS Columbia Asia BSD | 4 | 2026 | 94.94% | 100% | 100% | 0% | 77.86% | 2.46% | 46.71% | 100% | 88.08% | 100% | 72.06% | 67.5% | 0 |
| 12224 | RS Umum Prof. Dr. WZ Johanes | 4 | 2026 | 92.08% | 93% | 100% | 90.91% | 38.08% | 8.67% | 97.3% | 100% | 96% | 100% | 100% | 100% | 0 |
| 12225 | RS TNI AL Lantamal VII Kupang | 4 | 2026 | 88.5% | 100% | 100% | % | 91.26% | 0% | 80.28% | 100% | 100% | 82.41% | 100% | 83.33% | 0 |
| 12226 | RS Eka | 4 | 2026 | 97.62% | 100% | 100% | 0% | 96.4% | 0.76% | 91.21% | 100% | 100% | 98.44% | 100% | 100% | 0 |
| 12227 | RS Ibu dan Anak Dedari | 4 | 2026 | 86.51% | 100% | 100% | 100% | 91.78% | 0% | 75.2% | 100% | 80.94% | 83.33% | 100% | 100% | 0 |
| 12228 | RS Premier Bintaro | 4 | 2026 | 96.36% | 98% | 98.57% | 0% | 76.82% | 4.2% | 70% | 100% | 95.12% | 100% | 97.5% | 100% | 0 |
| 12229 | RS St. Carolus Borromeus | 4 | 2026 | 53.03% | 69% | 100% | 100% | 41.52% | 0% | 48.19% | 100% | 99.73% | 0% | 100% | 100% | 0 |
| 12230 | RS Santa Elisabeth | 4 | 2026 | 91.5% | 100% | 100% | 0% | 91.26% | 0% | 93.39% | 100% | 98.35% | 95.5% | 100% | 100% | 0 |
| 12231 | RS Khusus Jiwa Dharma Graha | 4 | 2026 | 100% | 100% | 100% | % | 76.4% | % | 81.62% | 44.27% | 100% | 37.5% | 100% | 100% | 0 |
| 12232 | RS Umum Kartini Kupang | 4 | 2026 | 80.77% | 100% | 100% | 0% | 98.67% | 0% | 57.54% | 100% | 100% | 100% | 100% | 100% | 0 |
| 12233 | RS Mitra Keluarga Bintaro | 4 | 2026 | 97.72% | 100% | 100% | % | 81.59% | 2.59% | 95.11% | 100% | 100% | 100% | 100% | 100% | 0 |
| 12234 | RS Umum Leona Kupang | 4 | 2026 | 94% | 80% | 100% | 100% | 76.67% | 0.67% | 85% | 100% | 100% | 100% | 76.92% | 75% | 0 |
| 12235 | RS Jiwa Naimata | 4 | 2026 | 86.5% | 94% | 84.85% | 0% | 95.83% | 0% | 100% | 0% | 100% | 65.12% | 100% | 100% | 0 |
| 12236 | RS Helsa Ciputat | 4 | 2026 | 97.14% | 100% | 100% | 0% | 80.44% | 0% | 97.97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 12237 | RS Umum Daerah Sambas | 4 | 2026 | 68.5% | 88% | 90% | 80% | 77.5% | 13.33% | 80% | 95% | 77.5% | 77.5% | 95% | 75% | 0 |
| 12238 | RS Pondok Indah Bintaro Jaya | 4 | 2026 | 97.2% | 100% | 100% | 0% | 90.69% | 3.61% | 81.23% | 99.03% | 99.54% | 92.31% | 100% | 70% | 0 |
| 12239 | RS Umum Daerah Pemangkat | 4 | 2026 | 98.53% | 100% | 99.73% | 100% | 62.63% | 1.85% | 93.05% | 100% | 89.88% | 86.6% | 98.17% | 83.33% | 0 |
| 12240 | RS Umum Mamami | 4 | 2026 | 95% | 93% | 90% | 100% | 93.33% | 0% | 93.33% | 100% | 97.62% | 80% | 100% | 100% | 0 |
| 12241 | RS Sari Asih Serang | 4 | 2026 | 99.5% | 97% | 93.91% | 83.33% | 85.89% | 3.65% | 71.32% | 100% | 91.89% | 100% | 100% | 100% | 0 |
| 12242 | RS Umum Daerah Serawai | 4 | 2026 | 83.5% | 83% | 80% | 0% | 80% | 0% | 100% | 75% | 85.71% | 83.33% | 80% | 66.67% | 0 |
| 12243 | RS Umum Daerah Temenggung Gergaji | 4 | 2026 | 66% | 95% | 0% | 0% | 94.12% | 0% | 100% | 0% | 90.67% | 0% | 0% | 0% | 0 |
| 12244 | RS Umum Daerah Kota Serang | 4 | 2026 | 86.71% | 99% | 100% | 85.71% | 99.67% | 0.67% | 100% | 100% | 97.8% | 100% | 100% | 100% | 0 |
| 12245 | RS Umum Daerah Badau | 4 | 2026 | 55.16% | 95% | 100% | 0% | 100% | 0% | 95.24% | 100% | 84.81% | 100% | 100% | 0% | 0 |
| 12246 | RS Umum Daerah Semitau | 4 | 2026 | 87% | 100% | 100% | % | 100% | % | 100% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 12247 | RS Mata Achmad Wardi BWI-DD | 4 | 2026 | 88% | 96% | 100% | % | 63.72% | 2.08% | 100% | 100% | 98.28% | 99.72% | 100% | 100% | 0 |
| 12248 | RS Umum Daerah Sekadau | 4 | 2026 | 88.3% | 100% | 100% | 100% | 66.06% | 0% | 97.51% | 100% | 93.63% | 0% | 100% | 0% | 0 |
| 12249 | RS Umum Anugrah Bunda Jaya Sintang | 4 | 2026 | 95% | 99% | 95.83% | 0% | 80% | 0% | 98% | 100% | 0% | 97% | 100% | 100% | 0 |
| 12250 | RS Umum Daerah Kabupaten Melawi | 4 | 2026 | 99% | 100% | 100% | 100% | 96.67% | 0% | 100% | 100% | 93.33% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.