Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 12201 | RS Hati Mulia | 12 | 2025 | 01-07-2026 | 86.45% | 98% | 100% | 100% | 98.72% | 0% | 87.61% | 100% | 100% | 86.21% | 75.48% | 100% | 90 |
| 12202 | RS Umum Thalia Irham | 12 | 2025 | 01-08-2026 | 96.17% | 100% | 100% | 0% | 94.3% | 0% | 66.29% | 59.46% | 100% | 92.86% | 100% | 100% | 97.78 |
| 12203 | RS Umum Daerah Datu Pancaitana | 12 | 2025 | 01-10-2026 | 77.29% | 84% | 100% | 100% | 76.27% | 0% | 88.8% | 100% | 87.34% | 0% | 100% | 100% | 82.843 |
| 12204 | RS Primaya | 12 | 2025 | 01-07-2026 | 91.08% | 100% | 100% | 0% | 99.05% | 3.15% | 48.21% | 100% | 96.45% | 100% | 100% | 100% | 0 |
| 12205 | RS Umum Daerah Kabupaten Buton Tengah | 12 | 2025 | 01-10-2026 | 83.35% | 93% | 0% | 100% | 99.83% | 42.86% | 100% | 100% | 99.01% | 0% | 80% | 0% | 0 |
| 12206 | RS Umum Daerah Tani dan Nelayan | 12 | 2025 | 01-09-2026 | 86.33% | 100% | 99.94% | 100% | 75.39% | 0% | 100% | 100% | 90.07% | 100% | 82.88% | 100% | 83.43 |
| 12207 | RS Umum Daerah Massenrempulu Enrekang | 12 | 2025 | 01-09-2026 | 55.65% | 70% | 100% | 100% | 51% | 0% | 92% | 100% | 96.07% | 87.54% | 97.98% | 100% | 88.08 |
| 12208 | RS Khusus Daerah Dadi | 12 | 2025 | 01-06-2026 | 69.5% | 81% | 100% | 0% | 96.14% | 0% | 100% | 100% | 90.07% | 0% | 99.49% | 95.83% | 92.45 |
| 12209 | RS AL Jala Ammari Makassar | 12 | 2025 | 01-10-2026 | 92.5% | 98% | 98% | 0% | 80% | 0% | 78% | 100% | 95% | 80% | 100% | 100% | 78.5 |
| 12210 | RS Umum Daerah Batara Guru | 12 | 2025 | 01-10-2026 | 83.22% | 99% | 99.14% | 37.5% | 67.6% | 2.18% | 89.79% | 100% | 94.48% | 80% | 99.85% | 100% | 83.084 |
| 12211 | RS Tk. II Pelamonia | 12 | 2025 | 01-06-2026 | 94.02% | 92% | 100% | 100% | 98.73% | 0% | 92.53% | 78.7% | 99.57% | 99.31% | 100% | 100% | 71.85 |
| 12212 | RS Umum Bahagia | 12 | 2025 | - | 93.5% | 96% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 12213 | RS Umum Daerah Kota Kendari | 12 | 2025 | 01-07-2026 | 83.8% | 100% | 100% | 100% | 80.6% | 3.06% | 97.32% | 100% | 100% | 100% | 100% | 100% | 100 |
| 12214 | RS Jantung dan Pembuluh Darah Oputa Yi Koo Sulawesi Tenggara | 12 | 2025 | 02-03-2026 | 90.5% | 100% | 100% | 0% | 91.67% | 0% | 85.71% | 100% | 100% | 100% | 100% | 100% | 0 |
| 12215 | RS Universitas Hasanuddin | 12 | 2025 | 01-06-2026 | 88.5% | 100% | 100% | 0% | 94.67% | 4.89% | 64.81% | 100% | 98.55% | 96% | 100% | 100% | 84 |
| 12216 | RS Bhayangkara Kendari | 12 | 2025 | 01-10-2026 | 89.25% | 87% | 87.07% | 100% | 86.89% | 1.4% | 85.34% | 100% | 85.91% | 87.1% | 92.24% | 96% | 90.5 |
| 12217 | RS Ibu dan Anak Ananda | 12 | 2025 | 01-07-2026 | 96% | 100% | 100% | 100% | 85% | 2% | 75% | 100% | 100% | 100% | 100% | 96% | 96 |
| 12218 | RS Umum Daerah Kabupaten Sinjai | 12 | 2025 | 01-08-2026 | 90.21% | 100% | 98.77% | 85.71% | 82.87% | 4.91% | 92.76% | 100% | 100% | 82.16% | 98.49% | 100% | 83.3 |
| 12219 | RS Umum Daerah dr. Zainal Umar Sidiki | 12 | 2025 | 01-08-2026 | 99.93% | 100% | 100% | 0% | 87.96% | 0% | 96.83% | 100% | 99.81% | 100% | 100% | 100% | 82.69 |
| 12220 | RS Umum Daerah Andi Djemma Masamba | 12 | 2025 | 01-10-2026 | 63.59% | 75% | 97.55% | 93.44% | 75.22% | 0% | 85.85% | 100% | 100% | 94.62% | 94.56% | 100% | 0 |
| 12221 | RS Jiwa Kendari | 12 | 2025 | 01-09-2026 | 92.5% | 96% | 80.95% | 0% | 89.27% | 0% | 100% | 0% | 84.76% | 88.64% | 100% | 100% | 86.341 |
| 12222 | RS Umum Yapika | 12 | 2025 | 01-01-1970 | 88.5% | 97% | 97% | 100% | 86.48% | 0% | 81.75% | 100% | 83% | 74.5% | 100% | 100% | 79 |
| 12223 | RS Umum Inco Sorowako | 12 | 2025 | 01-10-2026 | 98% | 99% | 96.67% | 100% | 99% | 100% | 92.09% | 100% | 100% | 100% | 100% | 100% | 97 |
| 12224 | RS Umum Wisata Universitas Indonesia Timur | 12 | 2025 | 01-07-2026 | 92.61% | 81% | 100% | 100% | 47.61% | 0% | 88.97% | 100% | 100% | 96.15% | 100% | 100% | |
| 12225 | RS Umum Daerah Rumbia | 12 | 2025 | 01-08-2026 | 77.57% | 97% | 100% | % | 100% | % | 97.92% | 100% | 94.19% | 0% | 92.98% | 0% | 100 |
| 12226 | RS Santa Anna | 12 | 2025 | 01-09-2026 | 85.8% | 99% | 100% | 100% | 73.96% | 0% | 98.99% | 100% | 96.77% | 50% | 100% | 100% | 88 |
| 12227 | RS Mitra Husada | 12 | 2025 | 01-05-2026 | 82% | 100% | 100% | 0% | 92.86% | 0% | 90.23% | 100% | 98.33% | 100% | 75.46% | 100% | 97 |
| 12228 | RS Umum Daerah Labuang Baji | 12 | 2025 | 01-10-2026 | 63.35% | 88% | 99.96% | 83.33% | 85.9% | 4.65% | 98.93% | 100% | 100% | 0% | 93.29% | 66.67% | 0 |
| 12229 | RS Siloam Hospital Buton | 12 | 2025 | 01-08-2026 | 92.46% | 98% | 100% | 0% | 62.03% | 0% | 100% | 100% | 100% | 94.59% | 100% | 100% | 76.24 |
| 12230 | RS Bahteramas Provinsi Sultra | 12 | 2025 | 01-01-1970 | 97.26% | 97% | 97.21% | 100% | 73.81% | 0.25% | 90.91% | 100% | 98.73% | 88.57% | 99.07% | 100% | 83.65 |
| 12231 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 12 | 2025 | 01-09-2026 | 94.67% | 100% | 100% | 100% | 80% | 0.46% | 96.67% | 100% | 74.06% | 100% | 100% | 100% | 87.38 |
| 12232 | RS Umum Daerah Hajjah Andi Depu | 12 | 2025 | 01-09-2026 | 84.31% | 99% | 100% | 100% | 81.11% | 1.45% | 82.7% | 91.29% | 89.09% | 0% | 100% | 80.22% | 80 |
| 12233 | RS Akademis Jaury | 12 | 2025 | 01-09-2026 | 85% | 89% | 100% | 0% | 95.63% | 10.27% | 86.03% | 100% | 92.66% | 100% | 100% | 100% | 95.7 |
| 12234 | RS Ibu dan Anak Permata Hati | 12 | 2025 | 01-07-2026 | 90% | 100% | 100% | 40% | 84.94% | 0% | 51.06% | 100% | 99.7% | 98% | 100% | 87.5% | 99 |
| 12235 | RS Hermina Kendari | 12 | 2025 | 01-08-2026 | 90.38% | 87% | 100% | 81.08% | 42.97% | 4.86% | 75.63% | 100% | 98.21% | 80% | 100% | 100% | 84.82 |
| 12236 | RS Umum Daerah Tenriawaru Bone | 12 | 2025 | 01-10-2026 | 81.5% | 81% | 100% | 33.33% | 64.46% | 14.54% | 91.53% | 100% | 81.28% | 68% | 100% | 100% | 87.3 |
| 12237 | RS Kepolisian Bhayangkara | 12 | 2025 | 01-06-2026 | 85.77% | 100% | 94.92% | 100% | 84.56% | 2.03% | 77.67% | 98.53% | 99.98% | 97.26% | 90.54% | 100% | 89.57 |
| 12238 | RS Umum Daerah Kab.Konawe Utara | 12 | 2025 | 01-09-2026 | 90.42% | 90% | 99.9% | % | 71.37% | 0% | 99.6% | 100% | 98.3% | 100% | 98.04% | 100% | 88.13 |
| 12239 | RS Grestelina | 12 | 2025 | 01-09-2026 | 83.33% | 90% | 97.54% | 0% | 76.02% | 2.99% | 62.21% | 100% | 99.21% | 0% | 92.86% | 100% | 85 |
| 12240 | RS Umum Daerah H. Padjonga Dg. Ngalle Takalar | 12 | 2025 | 01-05-2026 | 89% | 89% | 100% | 0% | 74.36% | 4.35% | 90% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 12241 | RS Umum Daerah Madising | 12 | 2025 | 01-10-2026 | 83% | 90% | 100% | 0% | 100% | 0% | 88.73% | 100% | 97.47% | 100% | 100% | 0% | 89.56 |
| 12242 | RS Umum Aisyiyah St. Khadijah | 12 | 2025 | 01-10-2026 | 74.99% | 47% | 83.23% | 0% | 97.58% | 0% | 74.29% | 100% | 95.13% | 0% | 45.04% | 100% | 79.05 |
| 12243 | RS Ibu dan Anak Kartini | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 100% | 92.38% | 0% | 91.75% | 100% | 100% | 100% | 100% | 100% | 92 |
| 12244 | RS Umum Daerah Kabupaten Wakatobi | 12 | 2025 | - | 0% | 0% | 100% | 25% | 0% | 0% | 98.55% | 0% | 95.21% | 0% | 0% | 0% | 0 |
| 12245 | RS Antam Nikel Pomalaa | 12 | 2025 | 01-10-2026 | 95.99% | 95% | 100% | 0% | 90.58% | 0% | 100% | 100% | 80.73% | 100% | 100% | 100% | 0 |
| 12246 | RS Umum Daerah DR. Ir. Iwan Bokings Kab. Boalemo | 12 | 2025 | 01-06-2026 | 99.95% | 100% | 93.33% | 100% | 100% | 0% | 91.36% | 100% | 98.35% | 100% | 100% | 100% | 100 |
| 12247 | RS Ibu dan Anak Paramount | 12 | 2025 | 01-06-2026 | 95.5% | 96% | 100% | 100% | 82.69% | 2.92% | 82.93% | 100% | 96.88% | 85.71% | 100% | 81.87% | 89 |
| 12248 | RS AU dr. Dody Sardjoto | 12 | 2025 | 01-06-2026 | 100% | 100% | 100% | 92.86% | 98.33% | 96.67% | 95.56% | 100% | 100% | 97.65% | 100% | 95% | 89 |
| 12249 | RS Ibu dan Anak Sitti Khadijah 1 Muhammadiyah | 12 | 2025 | 01-09-2026 | 97% | 98% | 100% | 85.71% | 99.39% | 23.08% | 98.89% | 100% | 97.87% | 96.67% | 98.89% | 100% | 93 |
| 12250 | RS Umum Daerah Syehk Yusuf Gowa | 12 | 2025 | 01-10-2026 | 83.11% | 100% | 99.74% | 0% | 0% | 0.39% | 92.18% | 100% | 96.62% | 0% | 99.84% | 0% | 88.11 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.