Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 12101 | RS Umum Daerah Gema Santi Nusa Penida | 4 | 2026 | 86.64% | 94% | 100% | 0% | 100% | 0% | 100% | 100% | 98.95% | 84.62% | 100% | 100% | 0 |
| 12102 | RS Angkatan Darat REM Wira Bhakti Mataram | 4 | 2026 | 97.5% | 100% | 100% | 100% | 100% | 6.06% | 75.82% | 100% | 78.27% | 96.15% | 100% | 100% | 0 |
| 12103 | RS Islam Siti Hajar | 4 | 2026 | 89% | 92% | 100% | 100% | 89.06% | 1.25% | 82.97% | 100% | 88.88% | 86.83% | 100% | 0% | 0 |
| 12104 | RS Umum Bintang | 4 | 2026 | 95.29% | 100% | 99.48% | 100% | 92.57% | 0% | 81.46% | 100% | 97% | 88.89% | 100% | 100% | 0 |
| 12105 | RS Umum Khatolik Saint Antonius Ampenan | 4 | 2026 | 80.06% | 89% | 100% | % | 77.78% | 0% | 57.46% | 100% | 98.99% | 66.67% | 100% | 100% | 0 |
| 12106 | RS Umum Kertha Usadha | 4 | 2026 | 99.26% | 100% | 100% | 100% | 86.05% | 0% | 94.21% | 100% | 100% | 57.14% | 100% | 0% | 0 |
| 12107 | RS Jiwa Mutiara Sukma | 4 | 2026 | 84.97% | 87% | 100% | % | 90% | % | 89.73% | 100% | 85.5% | 92.42% | 100% | 100% | 0 |
| 12108 | RS Umum Daerah Klungkung | 4 | 2026 | 85.71% | 100% | 100% | 100% | 96.31% | 0.67% | 99.63% | 100% | 88.88% | 92.86% | 100% | 100% | 0 |
| 12109 | RS Bhayangkara Mataram | 4 | 2026 | 96% | 95% | 97.33% | 100% | 93.2% | 0% | 97.2% | 100% | 93.62% | 93.93% | 97.66% | 100% | 0 |
| 12110 | RS Risa Sentra Medika | 4 | 2026 | 86% | 100% | 100% | 0% | 87.71% | 0% | 92.28% | 100% | 98.24% | 94.78% | 100% | 100% | 0 |
| 12111 | RS Umum Payangan | 4 | 2026 | 86.27% | 100% | 100% | 0% | 87.22% | 8.62% | 89.17% | 100% | 89.1% | 0% | 100% | 100% | 0 |
| 12112 | RS Umum Daerah Kota Mataram | 4 | 2026 | 90% | 100% | 100% | 100% | 93.28% | 0% | 100% | 100% | 98.59% | 100% | 100% | 100% | 0 |
| 12113 | RS Umum Kasih Ibu Saba | 4 | 2026 | 99.51% | 100% | 99.82% | 0% | 100% | 5.71% | 75.45% | 100% | 100% | 84.08% | 100% | 86.21% | 0 |
| 12114 | RS Bio Medika | 4 | 2026 | 100% | 95% | 100% | 0% | 100% | 0% | 77.92% | 100% | 84.57% | 100% | 90.91% | 100% | 0 |
| 12115 | RS Umum Permata Hati | 4 | 2026 | 99.5% | 100% | 100% | 100% | 91.68% | 2.35% | 93.39% | 100% | 97.93% | 81.33% | 100% | 100% | 0 |
| 12116 | RS Umum Daerah Lombok Timur | 4 | 2026 | 86.72% | 94% | 94.57% | 0% | 89.4% | 4.48% | 86.49% | 91.67% | 99.59% | 100% | 90.14% | 100% | 0 |
| 12117 | RS Umum Daerah Sumbawa | 4 | 2026 | 97.14% | 92% | 100% | 100% | 89.57% | 0% | 71.61% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 12118 | RS Tk. IV Singaraja | 4 | 2026 | 98.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 12119 | RS Umum Dompu | 4 | 2026 | 98.33% | 100% | 100% | 100% | 92.5% | 0% | 95% | 100% | 92% | 100% | 100% | 100% | 0 |
| 12120 | RS Umum Daerah Kab. Buleleng | 4 | 2026 | 90.21% | 100% | 100% | 100% | 90.52% | 3.81% | 91.23% | 100% | 97.4% | 100% | 100% | 100% | 0 |
| 12121 | RS Umum Daerah Manggelewa | 4 | 2026 | 55% | 55% | 50% | % | 100% | % | 100% | 100% | 100% | 0% | 55% | 100% | 0 |
| 12122 | RS Umum Daerah Bima | 4 | 2026 | 96.83% | 99% | 100% | 100% | 55.93% | 1.38% | 92.35% | 100% | 99.5% | 70% | 100% | 100% | 0 |
| 12123 | RS Pratama Kubu | 4 | 2026 | 87.5% | 77% | 100% | 0% | 91.15% | 0% | 100% | 100% | 95.53% | 100% | 100% | 80% | 0 |
| 12124 | RS Abdul Malik Fadjar PKU Muhammadiyah Sumbawa | 4 | 2026 | 98.31% | 100% | 100% | 100% | 94.9% | 0% | 100% | 100% | 86.33% | 86.24% | 100% | 100% | 0 |
| 12125 | RS Umum Balimed Karangasem | 4 | 2026 | 92.08% | 100% | 100% | 0% | 100% | 0% | 62.48% | 100% | 91.75% | 85.71% | 100% | 100% | 0 |
| 12126 | RS PKU Muhammadiyah Bima | 4 | 2026 | 87.34% | 90% | 100% | 0% | 91.2% | 0% | 83.06% | 100% | 95.67% | 86.67% | 100% | 100% | 0 |
| 12127 | RS Umum Daerah Sondosia Kab. Bima | 4 | 2026 | 96% | 96% | 99.23% | 48.02% | 99.36% | 0% | 78.57% | 100% | 94.91% | 100% | 99.32% | 100% | 0 |
| 12128 | RS Umum Daerah Karangasem | 4 | 2026 | 98.4% | 96% | 100% | 100% | 88.44% | 1.2% | 97.39% | 100% | 95.09% | 100% | 100% | 100% | 0 |
| 12129 | RS dr. Agung | 4 | 2026 | 100% | 98% | 100% | 100% | 96.15% | 0% | 97.48% | 100% | 97.9% | 100% | 100% | 100% | 0 |
| 12130 | RS Umum Bangli Medika Canti | 4 | 2026 | 92.01% | 100% | 100% | 83.33% | 84.78% | 0% | 80.1% | 100% | 95% | 82.98% | 100% | 100% | 0 |
| 12131 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 4 | 2026 | 95.3% | 100% | 100% | 80.65% | 100% | 0% | 100% | 100% | 97.16% | 100% | 100% | 100% | 0 |
| 12132 | RS Jiwa Manah Shanti Mahottama | 4 | 2026 | 100% | 100% | 100% | 0% | 74.58% | 0% | 94.69% | 100% | 100% | 84.75% | 100% | 100% | 0 |
| 12133 | RS H. L. Manambai Abdulkadir | 4 | 2026 | 87.07% | 100% | 100% | 100% | 73.81% | 0% | 80.42% | 100% | 92.8% | 88.89% | 100% | 100% | 0 |
| 12134 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 4 | 2026 | 77.86% | 100% | 100% | 100% | 91.88% | 0% | 100% | 100% | 66.58% | 0% | 100% | 100% | 0 |
| 12135 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 4 | 2026 | 100% | 100% | 100% | 100% | 89.79% | 0% | 86.36% | 100% | 97.13% | 91.67% | 100% | 100% | 0 |
| 12136 | RS Universitas Tanjungpura | 4 | 2026 | 84.75% | 90% | 96% | 0% | 53.33% | 0% | 59.33% | 100% | 77.5% | 0% | 92% | 100% | 0 |
| 12137 | RS Umum Kharitas Bhakti | 4 | 2026 | 82.07% | 89% | 100% | 100% | 71.48% | 0% | 76.54% | 100% | 89.37% | 0% | 100% | 100% | 0 |
| 12138 | RS Ibu dan Anak Karunia Bunda | 4 | 2026 | 97.67% | 92% | 98.82% | 100% | 94.22% | 9.09% | 87.07% | 100% | 89.07% | 92% | 100% | 100% | 0 |
| 12139 | RS Mitra Medika Pontianak | 4 | 2026 | 73.53% | 94% | 100% | 100% | 98.59% | 0.87% | 71.19% | 100% | 0% | 85.71% | 100% | 100% | 0 |
| 12140 | RS Rumah Indonesia Sehat | 4 | 2026 | 100% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0.21% | 100% | 0 |
| 12141 | RS Umum Daerah Kota Cilegon | 4 | 2026 | 89.35% | 96% | 95.72% | 75% | 80.47% | 0% | 82.24% | 98.19% | 90.67% | 85.71% | 96.69% | 100% | 0 |
| 12142 | RS Umum Daerah Dr. Abdul Aziz Singkawang | 4 | 2026 | 77.82% | 94% | 100% | 0% | 50% | 0% | 86.99% | 100% | 100% | 0% | 99.58% | 100% | 0 |
| 12143 | RS Tiara | 4 | 2026 | 94.16% | 100% | 100% | 0% | 100% | 0% | 80.59% | 100% | 100% | 84.08% | 100% | 100% | 0 |
| 12144 | RS Tk. IV 12.07.01 Singkawang | 4 | 2026 | 85% | 100% | 100% | 0% | 80% | 0% | 80% | 100% | 80% | 100% | 100% | 100% | 0 |
| 12145 | RS Aqidah | 4 | 2026 | 99% | 96% | 98.75% | 100% | 98.33% | 0% | 95.24% | 96% | 99.25% | 98% | 98.5% | 100% | 0 |
| 12146 | RS Jiwa Provinsi Kalimantan Barat | 4 | 2026 | 89.05% | 87% | 100% | 0% | 100% | 0% | 76.52% | 100% | 92.81% | 80.13% | 100% | 0% | 0 |
| 12147 | RS Umum Santo Vincentius Singkawang | 4 | 2026 | 96.12% | 69% | 100% | 100% | 78.34% | 0% | 70.17% | 100% | 100% | 86.96% | 100% | 100% | 0 |
| 12148 | Brawijaya Hospital Tangerang | 4 | 2026 | 100% | 100% | 100% | 100% | 87.48% | 0% | 93.6% | 100% | 100% | 84.62% | 100% | 97.14% | 0 |
| 12149 | RS Umum Harapan Bersama Singkawang | 4 | 2026 | 100% | 100% | 100% | 100% | 100% | 0% | 82.01% | 100% | 100% | 100% | 100% | 100% | 0 |
| 12150 | RS Ibu dan Anak Wempe Singkawang | 4 | 2026 | 95% | 100% | 100% | 73.81% | 82.5% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.