Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 12001 | RS PKU Muhammadiyah Sleman | 12 | 2025 | 01-10-2026 | 97.03% | 100% | 100% | 0% | 83.81% | 0.83% | 81.38% | 0% | 91.15% | 0% | 92.59% | 0% | 92 |
| 12002 | RS Kardiologi Emirates Indonesia | 12 | 2025 | 01-09-2026 | 98% | 100% | 100% | 0% | 8824% | 375% | 8333% | 100% | 873% | 100% | 100% | 100% | 93 |
| 12003 | RS Bethsaida Hospital Serang | 12 | 2025 | 01-09-2026 | 86.89% | 100% | 100% | 0% | 99.82% | 0% | 83.03% | 100% | 100% | 83.33% | 100% | 100% | 98.4 |
| 12004 | RS TNI AD Tk. IV Timika | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 12005 | RS Ibu dan Anak Nuzula | 12 | 2025 | 01-05-2026 | 98.6% | 100% | 99.88% | 100% | 100% | 100% | 99.25% | 100% | 100% | 100% | 100% | 100% | 100 |
| 12006 | RS Umum Daerah Mijen | 12 | 2025 | 01-10-2026 | 96% | 100% | 100% | 0% | 92.54% | 0% | 81.25% | 0% | 100% | 100% | 100% | 0% | 90.63 |
| 12007 | RS Umum Adhyaksa Banten | 12 | 2025 | 01-10-2026 | 94.5% | 86% | 98% | 0% | 66.67% | 0% | 0% | 0% | 60% | 0% | 0% | 0% | 0 |
| 12008 | RS Umum Daerah Kota Manado | 12 | 2025 | 01-10-2026 | 87% | 93% | 100% | 0% | 88% | 0% | 84.62% | 100% | 91.75% | 85.71% | 100% | 100% | 84 |
| 12009 | RS Kelas D Pratama Sailus | 12 | 2025 | 01-01-1970 | 99.28% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 80.44 |
| 12010 | RS Umum Universitas Muhammadiyah Jember | 12 | 2025 | 01-09-2026 | 92% | 97% | 100% | 100% | 86.96% | 1.01% | 88.06% | 100% | 87.11% | 0% | 100% | 100% | 100 |
| 12011 | RS Umum Daerah Benda | 12 | 2025 | 01-01-1970 | 85% | 100% | 100% | 0% | 86.79% | 0% | 100% | 88.46% | 91.08% | 98.72% | 100% | 100% | 96.56 |
| 12012 | RS Mangesti Rahayu | 12 | 2025 | 01-10-2026 | 100% | 100% | 99.05% | 0% | 70.41% | 0% | 99.78% | 100% | 100% | 100% | 100% | 0% | 83.37 |
| 12013 | Rumah Sakit Prof. Dr. Josef Tuda Tombatu | 12 | 2025 | 01-01-1970 | 100% | 97% | 96.93% | 0% | 96.61% | 0% | 100% | 100% | 100% | 100% | 98.5% | 100% | 88 |
| 12014 | RS Khusus Jantung dan Pembuluh Darah Melinda Cardio Vascular Center | 12 | 2025 | 01-10-2026 | 93% | 100% | 100% | 0% | 87.89% | 0% | 94.29% | 100% | 0% | 92% | 100% | 100% | 901 |
| 12015 | Rumah Sakit Umum Hastuti | 12 | 2025 | 01-04-2026 | 98% | 100% | 100% | 100% | 86.67% | 0% | 86.67% | 100% | 92.52% | 100% | 100% | 0% | 94.5 |
| 12016 | RS Umum Bintauna | 12 | 2025 | 01-10-2026 | 78% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 93.52% | 0% | 100% | 100% | 77.82 |
| 12017 | RSU Tumpaan Medical Center | 12 | 2025 | 12-12-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 12018 | RS Adinda Medical Centre | 12 | 2025 | 01-08-2026 | 96.04% | 100% | 100% | 50% | 57.79% | 6.96% | 68.6% | 100% | 86.28% | 85.37% | 100% | 100% | 92.44 |
| 12019 | RS. Mitra Keluarga Pamulang | 12 | 2025 | 01-10-2026 | 99.71% | 100% | 100% | % | 91.14% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 12020 | RS Mata KMU Lamongan | 12 | 2025 | 01-10-2026 | 95.7% | 86% | 89.47% | % | 95.81% | 0% | 0% | 85.71% | 90.36% | 0% | 0% | 100% | 0 |
| 12021 | BAMBANG SHITA HOSPITAL | 12 | 2025 | 01-07-2026 | 99.5% | 100% | 100% | % | 100% | % | 96.88% | 100% | 100% | 0% | 100% | 100% | |
| 12022 | RS Sekar Laras | 12 | 2025 | 01-08-2026 | 98.5% | 100% | 100% | 100% | 86.36% | 0% | 86.54% | 100% | 100% | 100% | 100% | 98.73% | 80.08 |
| 12023 | Rumah Sakit Pertamina Panorama Balikpapan | 12 | 2025 | 01-09-2026 | 95% | 100% | 100% | 100% | 100% | 0% | 98.18% | 100% | 100% | 100% | 100% | 100% | 97 |
| 12024 | RS Dika Husada | 12 | 2025 | 01-05-2026 | 93.5% | 100% | 100% | 100% | 96.97% | 0% | 100% | 0% | 72.49% | 0% | 100% | 100% | 100 |
| 12025 | RS Umum Mayapada Hospital Bandung | 12 | 2025 | 01-09-2026 | 83.21% | 100% | 99.96% | 100% | 80.22% | 1.14% | 70.77% | 100% | 99.93% | 100% | 100% | 100% | 94.33 |
| 12026 | RS Ubaya | 12 | 2025 | 01-10-2026 | 84.6% | 100% | 100% | 100% | 90.39% | 1.56% | 88.51% | 100% | 100% | 100% | 100% | 100% | 91.33 |
| 12027 | RS Umum Cahaya Medika | 12 | 2025 | 01-12-2026 | 92% | 92% | 100% | 100% | 98.44% | 0% | 100% | 100% | 96.43% | 0% | 94.29% | 0% | 90 |
| 12028 | RS Pratama Sebuku | 12 | 2025 | 01-06-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 100 |
| 12029 | RS Mata JEC ORBITA @Makassar | 12 | 2025 | 01-08-2026 | 85.44% | 100% | 100% | % | 82.48% | 3.66% | 88% | 0% | 0% | 100% | 100% | 100% | 94.2 |
| 12030 | RS Kelas D Pratama Tanjung Keramat | 12 | 2025 | 01-05-2026 | 94.7% | 100% | 100% | % | 100% | % | 100% | 0% | 74.19% | 100% | 100% | 0% | |
| 12031 | RST Tk. IV Abdul Rais Fatah Tanjung Selor | 12 | 2025 | 02-04-2026 | 100% | 100% | 100% | 0% | 9333% | 0% | 85% | 100% | 100% | 100% | 100% | 100% | 90 |
| 12032 | RS Permata Utama | 12 | 2025 | 01-10-2026 | 75% | 93% | 100% | 0% | 70% | 0% | 8667% | 100% | 5119% | 80% | 100% | 0% | 89 |
| 12033 | RS Umum Pusat Surabaya | 12 | 2025 | - | 66.17% | 88% | 99.76% | 0% | 76.83% | 5.11% | 84.15% | 100% | 87.18% | 0% | 99.44% | 100% | 88.77 |
| 12034 | RS Ibu dan Anak Anugrah ALZ | 12 | 2025 | 01-08-2026 | 85.07% | 100% | 100% | 0% | 80.4% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 94 |
| 12035 | RS Umum Daerah Samin Surosentiko Randublatung | 12 | 2025 | 01-07-2026 | 95% | 100% | 100% | 0% | 80% | 0% | 80% | 90.91% | 80% | 80% | 100% | 0% | 80 |
| 12036 | RSGM Universitas Mulawarman | 12 | 2025 | 01-06-2026 | 89.5% | 97% | 0% | % | 100% | 0% | 0% | 0% | 100% | 54.24% | 0% | 0% | |
| 12037 | RS Sukma Wijaya | 12 | 2025 | 01-06-2026 | 87% | 100% | 100% | 80% | 80% | 3.45% | 80% | 100% | 85.08% | 87.5% | 96% | 66.67% | 80 |
| 12038 | RS Umum Primaya Hertasning | 12 | 2025 | 01-10-2026 | 99.94% | 100% | 100% | 0% | 89.35% | 28.57% | 79.49% | 88.89% | 0% | 100% | 100% | 100% | 0 |
| 12039 | RS Pratama Krayan | 12 | 2025 | 01-09-2026 | 80.28% | 100% | 97.22% | % | 100% | % | 100% | 100% | 82.5% | 100% | 100% | 0% | 87 |
| 12040 | RS NU Permata | 12 | 2025 | 01-07-2026 | 96.63% | 98% | 100% | 25% | 100% | 33.33% | 100% | 0% | 88.88% | 100% | 100% | 100% | 53 |
| 12041 | RS Eka Hospital Depok | 12 | 2025 | 01-06-2026 | 90.77% | 100% | 100% | 0% | 89.17% | 2.67% | 75.46% | 100% | 100% | 100% | 100% | 100% | 95 |
| 12042 | RS PKU Muhammadiyah Unismuh Makassar | 12 | 2025 | 01-10-2026 | 99.08% | 95% | 100% | 0% | 73.01% | 0% | 60% | 100% | 74.79% | 40.62% | 100% | 100% | 90.14 |
| 12043 | RS Hermina PIK Dua | 12 | 2025 | 01-09-2026 | 91% | 100% | 100% | 100% | 100% | 0% | 87.18% | 100% | 0% | 100% | 100% | 0% | 98.75 |
| 12044 | RS Umum Daerah Ar Rozy | 12 | 2025 | 01-06-2026 | 80% | 79% | 97.86% | % | 83.42% | 4.55% | 92.17% | 100% | 93.44% | 100% | 88.71% | 100% | 87.84 |
| 12045 | RSUD H. Andi Makkarodda | 12 | 2025 | 01-10-2026 | 95.29% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 12046 | RS Jantung dan Pembuluh Darah Tasikmalaya | 12 | 2025 | 01-07-2026 | 97.56% | 97% | 100% | 100% | 88.57% | 4.95% | 51.57% | 100% | 95.21% | 96.07% | 100% | 100% | 96.77 |
| 12047 | Rumah Sakit Umum D Pratama Kabupaten Gowa | 12 | 2025 | 01-10-2026 | 96.93% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 90 |
| 12048 | RS Umum Daerah Gresik Sehati | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 82.3 |
| 12049 | RS Citra Arafiq Serang | 12 | 2025 | 01-07-2026 | 95.41% | 85% | 100% | 100% | 100% | 0% | 58.29% | 100% | 84% | 0% | 94.16% | 97.48% | 78.71 |
| 12050 | RS Andalucia | 12 | 2025 | 01-08-2026 | 90% | 100% | 100% | % | 56.23% | 0% | 35.09% | 100% | 100% | 100% | 100% | 100% | 82 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.