Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 11951 | RS Mata Provinsi Kalimantan Timur | 4 | 2026 | 97.41% | 100% | 100% | % | 96.1% | 12.28% | 100% | 100% | 100% | 100% | 0% | 100% | 0 |
| 11952 | RS Permata Hati | 4 | 2026 | 91.06% | 97% | 99.94% | 100% | 62.69% | 0% | 88.39% | 100% | 65.61% | 0% | 100% | 100% | 0 |
| 11953 | RS Ibu dan Anak Paradise | 4 | 2026 | 89% | 96% | 100% | 100% | 100% | 0% | 100% | 88.84% | 97.41% | 100% | 100% | 100% | 0 |
| 11954 | RS Mata Masyarakat Jawa Timur | 4 | 2026 | 98% | 100% | 100% | % | 93.95% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11955 | RS Umum Aulia Pandeglang | 4 | 2026 | 94.2% | 100% | 100% | 100% | 95.24% | 0% | 98.48% | 0% | 97.18% | 98.48% | 100% | 100% | 0 |
| 11956 | RS Mitra Keluarga Gading Serpong | 4 | 2026 | 94.65% | 99% | 100% | 0% | 85.91% | 0% | 91.27% | 100% | 100% | 0% | 100% | 100% | 0 |
| 11957 | RS Umum Daerah dr. H. Andi Abdurrahman Noor | 4 | 2026 | 89% | 99% | 100% | 100% | 94.47% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11958 | RS Umum Daerah dr.H. Jusuf SK | 4 | 2026 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 11959 | RS Umum Pertamina Tanjung | 4 | 2026 | 89% | 100% | 100% | 0% | 86.67% | 1.63% | 82.54% | 100% | 85.9% | 79.41% | 100% | 100% | 0 |
| 11960 | RS Mitra Keluarga Kenjeran | 4 | 2026 | 100% | 100% | 100% | 0% | 100% | 2.99% | 97.85% | 100% | 100% | 0% | 100% | 100% | 0 |
| 11961 | RS Siloam Hospitals Kelapa Dua | 4 | 2026 | 98.84% | 100% | 100% | 100% | 71.29% | 0.72% | 69.65% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 11962 | RS Umum Medika Sangatta | 4 | 2026 | 85.17% | 91% | 99.79% | % | 53.67% | 4.9% | 35.15% | 100% | 99.53% | 83.33% | 90.82% | 100% | 0 |
| 11963 | RS Umum Daerah H. Badaruddin Kasim | 4 | 2026 | 85% | 86% | 97.4% | 29.17% | 21.94% | 0% | 97.97% | 100% | 99.48% | 99.69% | 100% | 100% | 0 |
| 11964 | RS Ibu Anak Cahaya Sangatta | 4 | 2026 | 96% | 92% | 100% | 100% | 89.06% | 0% | 88.1% | 100% | 86.02% | 86.67% | 100% | 100% | 0 |
| 11965 | RS Medika Utama Permata | 4 | 2026 | 96.14% | 96% | 100% | 100% | 100% | 0% | 95.11% | 100% | 80.27% | 90.57% | 100% | 100% | 0 |
| 11966 | RS TNI AU Sjamsudin Noor | 4 | 2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 11967 | RS Umum BUN | 4 | 2026 | 87.14% | 100% | 100% | 100% | 99% | 0.87% | 87.73% | 100% | 98.33% | 80.52% | 100% | 100% | 0 |
| 11968 | RS Umum Daerah Kudungga | 4 | 2026 | 95.42% | 95% | 99.56% | 100% | 93.71% | 0.5% | 99.75% | 95.69% | 73.22% | 90.91% | 100% | 100% | 0 |
| 11969 | RS Jiwa Atma Husada Mahakam | 4 | 2026 | 88.73% | 100% | 100% | % | 100% | % | 96.62% | 100% | 100% | 98.4% | 100% | 100% | 0 |
| 11970 | RS Khusus Bedah Banjarmasin Siaga | 4 | 2026 | 90.38% | 93% | 78.81% | % | 98.75% | 0% | 88% | 0% | 78.73% | 84.62% | 76.27% | 100% | 0 |
| 11971 | RS Ibu dan Anak Pusura Tegalsari | 4 | 2026 | 96.34% | 95% | 100% | 100% | 100% | 0% | 75% | 100% | 97.14% | 0% | 100% | 100% | 0 |
| 11972 | RS Umum Hermina Bitung | 4 | 2026 | 85.1% | 95% | 100% | 88% | 92.14% | 1.49% | 81.13% | 97.59% | 91.63% | 80% | 100% | 100% | 0 |
| 11973 | RS Umum Sari Mulia | 4 | 2026 | 100% | 100% | 100% | 100% | 45.61% | 0% | 62.22% | 100% | 100% | 100% | 90.1% | 100% | 0 |
| 11974 | RS Umum Daerah Inche Abdoel Moeis | 4 | 2026 | 69.33% | 99% | 99.66% | 100% | 86.54% | 14.24% | 84.43% | 95.97% | 98.99% | 100% | 98.6% | 100% | 0 |
| 11975 | RS Ibu dan Anak Tiara | 4 | 2026 | 84.42% | 86% | 94.51% | 100% | 82.52% | 0% | 70.49% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11976 | RS Pupuk Kaltim Prima Sangata | 4 | 2026 | 90.2% | 100% | 100% | 100% | 97.34% | 0% | 79.15% | 100% | 82.65% | 100% | 100% | 100% | 0 |
| 11977 | RS Umum Daerah Dr. H. Moch. Ansari Saleh | 4 | 2026 | 91.64% | 97% | 100% | 0% | 97.64% | 0.88% | 89.28% | 100% | 99.05% | 89.66% | 100% | 100% | 0 |
| 11978 | RS Ibu dan Anak Assyifa | 4 | 2026 | 89.5% | 100% | 93.51% | 100% | 51.19% | 0% | 53.23% | 100% | 98.2% | 92.94% | 100% | 100% | 0 |
| 11979 | RS Ibu dan Anak Permata Ibunda | 4 | 2026 | 83.51% | 85% | 100% | 74.51% | 88.09% | 100% | 48.21% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11980 | RS Khusus Ibu dan Anak Qurrata A'yun | 4 | 2026 | 98.5% | 94% | 97.16% | 90.2% | 91.67% | 0% | 94.08% | 100% | 85.71% | 98.81% | 100% | 90.91% | 0 |
| 11981 | RS Tk. III Dr. R. Soeharsono | 4 | 2026 | 92.88% | 90% | 100% | 81.48% | 80.01% | 20.57% | 90% | 100% | 100% | 85.1% | 95.5% | 88.02% | 0 |
| 11982 | RS PKU Muhammadiyah Surabaya | 4 | 2026 | 95.81% | 86% | 94% | 75% | 90% | 5.36% | 70% | 100% | 96.22% | 28.8% | 86% | 85.71% | 0 |
| 11983 | RS Ibu dan Anak Graha Medika | 4 | 2026 | 100% | 100% | 100% | 84.62% | 95.7% | 1.3% | 81.73% | 100% | 85.47% | 100% | 100% | 100% | 0 |
| 11984 | RS Bunda Sejati | 4 | 2026 | 93.5% | 100% | 100% | 0% | 89.6% | 0% | 82% | 100% | 100% | 83.2% | 100% | 100% | 0 |
| 11985 | RS Islam Banjarmasin | 4 | 2026 | 100% | 100% | 100% | 100% | 88.61% | 1.2% | 53.44% | 100% | 85.16% | 82.68% | 100% | 0% | 0 |
| 11986 | RS Bhayangkara Balikpapan | 4 | 2026 | 100% | 100% | 100% | 100% | 98.5% | 0% | 96% | 100% | 98.5% | 93% | 100% | 100% | 0 |
| 11987 | RS Samarinda Medika Citra | 4 | 2026 | 99.48% | 99% | 99.69% | 20% | 83.4% | 13.71% | 86.79% | 100% | 99.73% | 0% | 100% | 100% | 0 |
| 11988 | RS Umum Suaka Insan | 4 | 2026 | 99.75% | 98% | 95.14% | 100% | 98.25% | 8.57% | 77.43% | 100% | 94.78% | 100% | 95.5% | 100% | 0 |
| 11989 | RS Umum Meloy | 4 | 2026 | 98.33% | 86% | 100% | 83.33% | 95.2% | 100% | 89.67% | 100% | 95.11% | 92.5% | 0% | 100% | 0 |
| 11990 | RS Kristen Lindimara | 4 | 2026 | 96% | 93% | 100% | 87.5% | 95.66% | 16.33% | 87.54% | 100% | 93.29% | 78.57% | 100% | 100% | 0 |
| 11991 | RS Umum Siloam Bali | 4 | 2026 | 92.42% | 100% | 100% | 0% | 74.69% | 11.17% | 71.79% | 100% | 99.93% | 25.58% | 100% | 88.89% | 0 |
| 11992 | RS Umum Daerah Waingapu | 4 | 2026 | 70% | 0% | 100% | 80% | 82.05% | 45.57% | 100% | 100% | 95.58% | 0% | 100% | 0% | 0 |
| 11993 | RS Khusus Bedah BIMC Nusa Dua | 4 | 2026 | 97.6% | 98% | 100% | 0% | 99.15% | 0% | 76.44% | 100% | 97.95% | 100% | 98.59% | 100% | 0 |
| 11994 | RS Umum Imanuel Sumba | 4 | 2026 | 80% | 95% | 100% | 0% | 93.51% | 0% | 82.73% | 100% | 100% | 100% | 100% | 100% | 0 |
| 11995 | RS Umum Daerah S. K. Lerik | 4 | 2026 | 100% | 100% | 100% | 12.5% | 20% | 16.39% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 11996 | RS Umum Kasih Ibu Kedonganan | 4 | 2026 | 97% | 94% | 99.73% | 100% | 97.2% | 4.92% | 71.95% | 100% | 99.73% | 82.86% | 100% | 100% | 0 |
| 11997 | RS Tk. III Wirasakti Kupang | 4 | 2026 | 100% | 100% | 100% | 100% | 96.76% | 0% | 98.63% | 96.07% | 100% | 100% | 66.67% | 100% | 0 |
| 11998 | RS Umum Daerah Kota Tangerang Selatan | 4 | 2026 | 86% | 100% | 100% | 100% | 83.71% | 0% | 100% | 100% | 100% | 87.43% | 100% | 100% | 0 |
| 11999 | RS Umum Daerah Kabupaten Rote Ndao | 4 | 2026 | 66.87% | 82% | 100% | 0% | 62.23% | 50% | 99.4% | 100% | 95.25% | 88.46% | 100% | 100% | 0 |
| 12000 | RS Siloam Kupang | 4 | 2026 | 90.4% | 96% | 99.67% | 100% | 56.29% | 0% | 71.72% | 100% | 100% | 92.06% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.