Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 127401 | RS Umum Daerah dr. H. Andi Abdurrahman Noor | 8 | 2022 | 76.5% | 95% | 100% | 0% | 88.8% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 127402 | RS Ibu dan Anak Kasih Fatimah Kotamobagu | 8 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 127403 | RS Marina Permata | 8 | 2022 | 79.47% | 88% | 89.01% | 0% | 69.95% | 0% | 31.97% | 98.37% | 92.31% | 69.26% | 85.6% | 100% | 0 |
| 127404 | RS Umum Daerah Ulin Banjarmasin | 8 | 2022 | 61.05% | 77% | 100% | 100% | 85.74% | 0.25% | 94.38% | 100% | 95.75% | 61.05% | 100% | 100% | 0 |
| 127405 | RS Umum Suaka Insan | 8 | 2022 | 87.56% | 94% | 98.95% | 100% | 99.31% | 0% | 69.42% | 100% | 82.57% | 0% | 100% | 100% | 0 |
| 127406 | RS Umum Daerah Anugerah | 8 | 2022 | 66.06% | 95% | 94.21% | 0% | 94.35% | 0% | 84.16% | 100% | 100% | 93.91% | 100% | 0% | 0 |
| 127407 | RS Islam Banjarmasin | 8 | 2022 | 100% | 100% | 98.51% | 50% | 26.5% | 0% | 60.78% | 100% | 95.73% | 70.45% | 97.66% | 0% | 0 |
| 127408 | RS Tk. III Dr. R. Soeharsono | 8 | 2022 | 92% | 82% | 100% | 100% | 73.97% | 1.6% | 62.41% | 100% | 92.27% | 0% | 100% | 100% | 0 |
| 127409 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 8 | 2022 | 100% | 50% | 100% | 0% | 100% | 0% | 0% | 0% | 98.84% | 0% | 0% | 0% | 0 |
| 127410 | RS Umum Daerah H. Badaruddin Kasim | 8 | 2022 | 88% | 88% | 100% | 100% | 100% | 0.51% | 95.85% | 100% | 76.76% | 75% | 100% | 100% | 0 |
| 127411 | RS Jiwa Atma Husada Mahakam | 8 | 2022 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 89.33 |
| 127412 | RS Umum Daerah Inche Abdoel Moeis | 8 | 2022 | 41.5% | 98% | 99.35% | 0% | 35.52% | 26.47% | 87.94% | 93.58% | 96.63% | 0% | 100% | 0% | 0 |
| 127413 | RS Samarinda Medika Citra | 8 | 2022 | 99.84% | 100% | 100% | 83.33% | 87.03% | 1.5% | 80.05% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 127414 | RS Dr. J. H. Awaloei | 8 | 2022 | 94.99% | 85% | 99.28% | 73.33% | 17.63% | 33.73% | 80.34% | 100% | 99.4% | 0% | 99.72% | 100% | 0 |
| 127415 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 8 | 2022 | 67.93% | 70% | 100% | 0% | 98.99% | 0% | 55.1% | 100% | 91.54% | 0% | 100% | 100% | 0 |
| 127416 | RS Ibu dan Anak Herawaty | 8 | 2022 | 88.82% | 100% | 100% | 100% | 100% | 0% | 42.86% | 100% | 20.13% | 100% | 100% | 0% | 0 |
| 127417 | RS Hermina Samarinda | 8 | 2022 | 88% | 93% | 83.33% | 72.73% | 100% | 17.09% | 93.33% | 100% | 99.47% | 96.67% | 100% | 100% | 0 |
| 127418 | RS Mata Provinsi Kalimantan Timur | 8 | 2022 | 82.83% | 100% | 100% | % | 80.9% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 127419 | RS Umum Noongan | 8 | 2022 | 94% | 94% | 100% | 0% | 85.77% | 10% | 62.58% | 100% | 91.25% | 53.33% | 100% | 88.89% | 0 |
| 127420 | RS Umum Daerah dr.H. Jusuf SK | 8 | 2022 | 88.75% | 92% | 90.79% | 33.33% | 14.4% | 18.23% | 76.4% | 96.88% | 99.92% | 0% | 99.62% | 100% | 0 |
| 127421 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 8 | 2022 | 98.47% | 93% | 100% | 97.06% | 55.95% | 5.93% | 98.32% | 100% | 90.39% | 0% | 100% | 0% | 0 |
| 127422 | RS Tonsea | 8 | 2022 | 92.85% | 96% | 94.06% | 75% | 79.06% | 39.29% | 60% | 100% | 98.95% | 75% | 97.17% | 80% | 0 |
| 127423 | RS Umum Daerah Taman Husada Bontang | 8 | 2022 | 82.53% | 91% | 77.81% | 0% | 68.23% | 6.85% | 92.38% | 88.37% | 98.9% | 100% | 100% | 100% | 0 |
| 127424 | RS Siloam GMIM Sonder | 8 | 2022 | 85.62% | 91% | 100% | 0% | 62.99% | % | 88.41% | 100% | 97.97% | 97.41% | 94.87% | 100% | 0 |
| 127425 | RS Amalia Bontang | 8 | 2022 | 89.39% | 97% | 100% | 20% | 59.85% | 8.47% | 83.66% | 70.49% | 100% | 82.76% | 100% | 100% | 0 |
| 127426 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 8 | 2022 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 94.44% | 0% | 0% | 0% | 0 |
| 127427 | RS Islam Bontang | 8 | 2022 | 89% | 97% | 75% | 100% | 80% | 3.57% | 80.14% | 100% | 84.96% | 100% | 100% | 100% | 0 |
| 127428 | RS Kinapit | 8 | 2022 | 75% | 80% | 80% | 0% | 66.67% | 0% | 54.31% | 61.67% | 75% | 64.1% | 71.43% | 72.73% | 0 |
| 127429 | RS Umum Daerah Akhmad Berahim | 8 | 2022 | 61.5% | 86% | 71.25% | 0% | 80% | 0% | 100% | 100% | 89.27% | 0% | 100% | 100% | 0 |
| 127430 | RS Pratama Sebatik | 8 | 2022 | 91.55% | 100% | 100% | 0% | 85.25% | 0% | 100% | 100% | 77.67% | 0% | 100% | 0% | 0 |
| 127431 | RS Umum Datoe Binangkang | 8 | 2022 | 59.05% | 62% | 93.68% | 100% | 66.04% | 0% | 99.38% | 100% | 95.56% | 80% | 14.93% | 0% | 0 |
| 127432 | RS Umum Kota Tarakan | 8 | 2022 | 81.97% | 90% | 79.33% | 0% | 99.16% | 31.58% | 95.08% | 100% | 96.68% | 61.11% | 100% | 100% | 0 |
| 127433 | RS Pupuk Kaltim | 8 | 2022 | 81.3% | 99% | 100% | 0% | 94.48% | 0% | 82.97% | 100% | 97.97% | 0% | 100% | 100% | 0 |
| 127434 | RS Pupuk Kaltim Prima Sangata | 8 | 2022 | 66.71% | 61% | 100% | 100% | 100% | 7.27% | 91.11% | 100% | 90.56% | 0% | 100% | 100% | 0 |
| 127435 | RS Ibu Anak Cahaya Sangatta | 8 | 2022 | 84% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 127436 | RSUP Prof. Dr. R. D. Kandou | 8 | 2022 | 93.33% | 100% | 100% | 75% | 83.61% | 5.75% | 99.52% | 100% | 97.8% | 100% | 100% | 100% | 0 |
| 127437 | RS Umum Medika Sangatta | 8 | 2022 | 76.58% | 84% | 92.58% | 66.67% | 49.1% | 58.67% | 79.56% | 80.67% | 99.09% | 50% | 26.32% | 52.17% | 0 |
| 127438 | RS Umum Daerah Dr. Abdul Rivai | 8 | 2022 | 85.4% | 98% | 97.35% | 87.1% | 15.96% | 4% | 93.5% | 100% | 87.54% | 54.55% | 98.93% | 0% | 0 |
| 127439 | RS Umum Daerah Ratu Aji Putri Botung | 8 | 2022 | 80% | 97% | 85.94% | 83.33% | 86.72% | 0% | 91.41% | 100% | 98.76% | 90.62% | 83.59% | 100% | 0 |
| 127440 | RS Umum Daerah Bolaang Mongondow Selatan | 8 | 2022 | 86% | 90% | 100% | 0% | 83.47% | 0% | 100% | 100% | 90% | 0% | 93.33% | 100% | 0 |
| 127441 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 8 | 2022 | 85.15% | 90% | 99.5% | 100% | 72.39% | 0.95% | 77.32% | 96.73% | 93.62% | 90.38% | 99.9% | 100% | 0 |
| 127442 | RS Pertamina Balikpapan | 8 | 2022 | 91.5% | 92% | 100% | 0% | 92.99% | 0% | 83.76% | 100% | 99.9% | 66% | 100% | 100% | 0 |
| 127443 | RS Umum Daerah Mitra Sehat | 8 | 2022 | 83.75% | 100% | 90.91% | 0% | 80.84% | 0% | 64.29% | 100% | 82.08% | 0% | 90% | 0% | 0 |
| 127444 | RS Jiwa Atma Husada Mahakam | 8 | 2022 | 91% | 100% | 100% | 0% | 98.35% | 0% | 100% | 100% | 100% | 98.46% | 100% | 100% | 0 |
| 127445 | RS Restu Ibu | 8 | 2022 | 89% | 86% | 100% | 41.67% | 92.47% | 8.01% | 80% | 100% | 93.82% | 0% | 100% | 100% | 0 |
| 127446 | RS Bhayangkara Balikpapan | 8 | 2022 | 93% | 100% | 100% | 100% | 90% | 0% | 85% | 100% | 90% | 88% | 100% | 100% | 0 |
| 127447 | Sentra Medika Hospital Minahasa Utara | 8 | 2022 | 97.32% | 97% | 100% | 83.33% | 83.38% | 11.67% | 96.92% | 100% | 93.55% | 90% | 100% | 100% | 0 |
| 127448 | RS Siloam Hospitals Balikpapan | 8 | 2022 | 86.79% | 93% | 97.18% | 0% | 51.82% | 17.19% | 79.4% | 100% | 89.14% | 84% | 100% | 85% | 0 |
| 127449 | RS Umum Daerah Maria Walanda Maramis | 8 | 2022 | 87.95% | 89% | 90.59% | 60% | 84.86% | 7.04% | 90.74% | 96.55% | 93.84% | 0% | 100% | 66.67% | 0 |
| 127450 | RS Umum Daerah Beriman | 8 | 2022 | 85.12% | 100% | 100% | 6.67% | 32.91% | 0% | 86.23% | 100% | 100% | 94.81% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.