Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 12751 | RS Benggala | 12 | 2025 | 01-09-2026 | 92.4% | 91% | 100% | 0% | 59.57% | 4.55% | 73.86% | 100% | 85.04% | 75% | 100% | 100% | 98 |
| 12752 | RS EMC Alam Sutera | 12 | 2025 | 01-09-2026 | 87.11% | 99% | 99.95% | 0% | 70.68% | 20.18% | 76.78% | 100% | 100% | 100% | 85.71% | 100% | 99.78 |
| 12753 | RS Umum Adi Husada Kapasari | 12 | 2025 | 01-10-2026 | 94.62% | 96% | 100% | 100% | 76.07% | 0% | 91.99% | 100% | 100% | 86.86% | 100% | 100% | 87.54 |
| 12754 | RS Ibu dan Anak Harapan Mulia | 12 | 2025 | 01-06-2026 | 98% | 98% | 100% | 66.67% | 89.35% | 0% | 96.88% | 100% | 100% | 100% | 100% | 100% | 86.806 |
| 12755 | RS Ibu dan Anak Permata Ibunda | 12 | 2025 | 01-10-2026 | 99.1% | 98% | 100% | % | 90.53% | % | 100% | 100% | 100% | 100% | 100% | 100% | |
| 12756 | RS Umum Bhakti Asih | 12 | 2025 | 01-05-2026 | 98.8% | 98% | 99.99% | 100% | 76.26% | 1.36% | 72.23% | 100% | 99.94% | 50.9% | 99.84% | 90.91% | 91.03 |
| 12757 | RS Hermina Periuk Tangerang | 12 | 2025 | 01-07-2026 | 90% | 100% | 100% | 100% | 81.14% | 2.72% | 70.37% | 100% | 100% | 81.48% | 100% | 100% | 99.4 |
| 12758 | RS Umum Siloam Hospitals Surabaya | 12 | 2025 | 01-10-2026 | 99.47% | 100% | 100% | 0% | 85.54% | 5.19% | 73.17% | 100% | 95.85% | 100% | 100% | 100% | 95.74 |
| 12759 | RS Tonggak Husada | 12 | 2025 | 01-10-2026 | 87% | 88% | 100% | 0% | 90.81% | 0% | 41.06% | 100% | 98% | 0% | 56.92% | 85.71% | 89 |
| 12760 | RS Umum Daerah Kabupaten Tangerang | 12 | 2025 | 01-12-2026 | 87.5% | 94% | 99.5% | 100% | 85% | 2.5% | 90.5% | 100% | 84.5% | 73.5% | 99% | 100% | 86.06 |
| 12761 | RS Budiasih | 12 | 2025 | 01-10-2026 | 87.77% | 99% | 99.93% | 100% | 100% | 0% | 85.83% | 100% | 98% | 83.33% | 100% | 100% | 98.83 |
| 12762 | RS EMC Tangerang | 12 | 2025 | 01-08-2026 | 94.01% | 95% | 99.88% | 0% | 100% | 6.03% | 86.11% | 100% | 98.98% | 93.33% | 100% | 100% | 99.5 |
| 12763 | RS Umum Daerah Malingping | 12 | 2025 | 01-12-2026 | 95.51% | 100% | 98.7% | 100% | 48.6% | 2.67% | 80.79% | 100% | 97.3% | 100% | 100% | 100% | 87.08 |
| 12764 | RS Darmo | 12 | 2025 | 01-10-2026 | 85.7% | 93% | 100% | % | 80.87% | 2.5% | 54.06% | 97.47% | 91.27% | 57.14% | 100% | 100% | 85.97 |
| 12765 | RS Ibu dan Anak Permata Dalima | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 100% | 99.13% | 0% | 95.65% | 100% | 77.78% | 79.13% | 100% | 100% | 95 |
| 12766 | RS Orthopedi dan Traumatologi Surabaya | 12 | 2025 | 01-06-2026 | 97.73% | 100% | 99.85% | % | 79.57% | 6.17% | 57.66% | 100% | 99.97% | 100% | 100% | 100% | 86.89 |
| 12767 | RS Tk. IV Kencana Serang | 12 | 2025 | - | 94.29% | 93% | 100% | 75% | 0% | 11.76% | 0% | 100% | 0% | 0% | 100% | 0% | 0 |
| 12768 | RS Sari Asih Ciledug | 12 | 2025 | 01-09-2026 | 94.82% | 100% | 99.75% | 100% | 84.83% | 0% | 82.39% | 100% | 97.71% | 82.93% | 100% | 90.91% | 3500 |
| 12769 | RS Umum Daerah Dr. Soetomo | 12 | 2025 | 01-08-2026 | 93.09% | 99% | 99.41% | 100% | 55.47% | 0.87% | 71.27% | 100% | 98.29% | 82.48% | 99.81% | 100% | 87.03 |
| 12770 | RS Umum Rizki Amalia | 12 | 2025 | 01-11-2026 | 97.2% | 100% | 100% | % | 75.26% | 0% | 2.78% | 100% | 100% | 0% | 84% | 100% | 86.27 |
| 12771 | RS Khusus Bedah Ring Road Selatan | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 0% | 41.76% | 1.16% | 0% | 100% | 94.07% | 80% | 100% | 100% | 94.96 |
| 12772 | RS Umum Queen Latifa | 12 | 2025 | 01-08-2026 | 90.09% | 100% | 90.94% | 100% | 73.38% | 0% | 74.77% | 100% | 99.99% | 80% | 90.2% | 100% | 98 |
| 12773 | RSUP Dr. Sardjito | 12 | 2025 | 01-10-2026 | 95.83% | 100% | 99.7% | 100% | 81.78% | 2.63% | 85.05% | 100% | 99.94% | 88% | 99.91% | 100% | 88.11 |
| 12774 | RS Khusus Bedah An-Nur | 12 | 2025 | 01-09-2026 | 96.5% | 96% | 100% | 0% | 74.36% | 0% | 100% | 0% | 94.49% | 100% | 100% | 80% | 89 |
| 12775 | RSU PKU Muhammadiyah Bantul | 12 | 2025 | 01-09-2026 | 95.7% | 99% | 100% | 100% | 84.45% | 4.66% | 70.28% | 100% | 99.76% | 100% | 100% | 100% | 77.66 |
| 12776 | RS Queen Latifa | 12 | 2025 | 01-07-2026 | 94.69% | 100% | 98.34% | 100% | 78.62% | 0% | 66.42% | 100% | 100% | 100% | 100% | 100% | 82 |
| 12777 | Charitas Hospital Klepu | 12 | 2025 | 01-09-2026 | 84.5% | 100% | 100% | 0% | 93.85% | 6.82% | 41.34% | 100% | 94.38% | 85.06% | 100% | 0% | 83.51 |
| 12778 | RS Umum Sakina Idaman | 12 | 2025 | 01-08-2026 | 100% | 97% | 90.66% | 0% | 96.77% | 0% | 42.66% | 100% | 98.23% | 0% | 100% | 100% | 96 |
| 12779 | RS Umum Permata Husada | 12 | 2025 | 01-09-2026 | 92.5% | 87% | 100% | 0% | 91.12% | 0% | 21.11% | 100% | 100% | 100% | 100% | 100% | 90 |
| 12780 | RS PKU Muhammadiyah Surakarta | 12 | 2025 | 01-09-2026 | 76.49% | 85% | 100% | 0% | 88.4% | 1.76% | 72.47% | 100% | 99.53% | 66.67% | 64.81% | 97.87% | 94.53 |
| 12781 | RS Bethesda Wonosari | 12 | 2025 | 01-10-2026 | 0% | 0% | 0% | 0% | 80.47% | 0% | 100% | 95% | 0% | 0% | 92.31% | 100% | 84.51 |
| 12782 | RS Umum Daerah Panembahan Senopati | 12 | 2025 | 01-08-2026 | 98.55% | 100% | 99.97% | 100% | 54% | 25.75% | 87.83% | 100% | 99.61% | 0% | 99.88% | 100% | 91.28 |
| 12783 | RS Umum Puri Husada Yogyakarta | 12 | 2025 | 01-09-2026 | 97.54% | 95% | 100% | 0% | 83.11% | 0% | 65.7% | 100% | 99.67% | 61.9% | 100% | 100% | 85.43 |
| 12784 | RS Rajawali Citra | 12 | 2025 | 01-08-2026 | 98.45% | 100% | 100% | 0% | 75.96% | 0% | 65.81% | 100% | 91.14% | 92.95% | 100% | 92.86% | 84.83 |
| 12785 | RS Umum Tk III Slamet Riyadi Surakarta | 12 | 2025 | 01-07-2026 | 92.57% | 94% | 100% | 100% | 99.79% | 0% | 94.66% | 100% | 93.75% | 79.31% | 100% | 100% | 96.8 |
| 12786 | RS Umum Panti Rahayu | 12 | 2025 | 01-10-2026 | 90% | 97% | 100% | % | 81.75% | 0% | 81% | 98.98% | 100% | 75% | 80% | 100% | 94.45 |
| 12787 | RS Umum Daerah Saptosari | 12 | 2025 | 01-10-2026 | 80.77% | 96% | 100% | 0% | 88% | 0% | 86.04% | 100% | 94.05% | 0% | 100% | 100% | 85.41 |
| 12788 | RS Umum Nur Rohmah | 12 | 2025 | 01-08-2026 | 96.62% | 100% | 100% | 100% | 95.51% | 0% | 81.72% | 100% | 83.89% | 84.06% | 100% | 100% | 84.71 |
| 12789 | RS Umum Condong Catur | 12 | 2025 | 01-07-2026 | 89.5% | 100% | 100% | 100% | 98.31% | 0% | 56.92% | 100% | 99.63% | 82.98% | 100% | 60% | 78.05 |
| 12790 | RS Umum Nur Hidayah | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 33.33% | 80.94% | 0.9% | 96.58% | 100% | 98.22% | 87.5% | 100% | 100% | 79 |
| 12791 | RS Umum Daerah Saras Adyatma | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 100% | 0% | 0% | 95.96% | 100% | 85.94% | 0% | 100% | 0% | 0 |
| 12792 | RS Bedah Adelia | 12 | 2025 | 12-12-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 33.33% | 100% | 0% | 97 |
| 12793 | RS Umum Brayat Minulya | 12 | 2025 | 01-10-2026 | 94.15% | 98% | 99.54% | 0% | 74.88% | 0% | 70.32% | 100% | 88.32% | 0% | 88.57% | 100% | 94.46 |
| 12794 | RS Umum Daerah Nyi Ageng Serang | 12 | 2025 | 01-04-2026 | 90.15% | 100% | 100% | % | 93.33% | 0.56% | 93.03% | 92.86% | 82.84% | 100% | 90.99% | 100% | 88 |
| 12795 | RS Umum Rachma Husada | 12 | 2025 | 01-10-2026 | 95% | 100% | 100% | 0% | 72% | 0% | 70% | 100% | 75% | 80% | 100% | 100% | 85 |
| 12796 | RS Umum Panti Rini | 12 | 2025 | 01-08-2026 | 97.55% | 95% | 100% | 0% | 82.13% | 0% | 51.43% | 100% | 100% | 94.44% | 100% | 100% | 93.48 |
| 12797 | RS Universitas Islam Indonesia | 12 | 2025 | 01-09-2026 | 99.33% | 100% | 100% | 88.24% | 49.6% | 21.6% | 38.58% | 100% | 99.8% | 93.85% | 100% | 100% | 95.12 |
| 12798 | RS Jiwa Grhasia | 12 | 2025 | 01-10-2026 | 92.34% | 99% | 100% | 0% | 98.88% | 0% | 93.59% | 100% | 98.74% | 92.31% | 100% | 100% | 0 |
| 12799 | RS Umum Daerah Wonosari | 12 | 2025 | 01-10-2026 | 98.06% | 99% | 99.46% | % | 65.07% | 2.75% | 99.77% | 98.08% | 99.85% | 0% | 93.51% | 100% | |
| 12800 | RS Umum Dr. Oen | 12 | 2025 | 01-06-2026 | 92.53% | 100% | 99.94% | 100% | 80.57% | 1.76% | 60.05% | 100% | 98.06% | 96.21% | 100% | 100% | 88.76 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.