Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 12651 | RS Umum Daerah dr. Mohamad Soewandhie | 12 | 2025 | 01-09-2026 | 97% | 100% | 100% | 100% | 96.73% | 4.75% | 88.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 12652 | RS Universitas Airlangga | 12 | 2025 | 01-08-2026 | 100% | 100% | 100% | 100% | 100% | 88.89% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 12653 | RS Umum Daerah Kota Cilegon | 12 | 2025 | 01-10-2026 | 87% | 97% | 92.79% | 50% | 71.88% | 3.26% | 69.38% | 98.82% | 91.2% | 84.62% | 88.71% | 100% | 85.21 |
| 12654 | RS Islam Sari Asih Ar-rahmah | 12 | 2025 | 01-10-2026 | 97.68% | 100% | 100% | 100% | 92.86% | 0% | 82.23% | 100% | 91.34% | 92.86% | 100% | 100% | 98 |
| 12655 | RS Primaya | 12 | 2025 | 01-06-2026 | 97.61% | 100% | 99.96% | 0% | 97.88% | 4.24% | 91.86% | 100% | 95.56% | 100% | 100% | 100% | 93.77 |
| 12656 | RS Hermina Ciledug | 12 | 2025 | 01-10-2026 | 99% | 100% | 100% | 100% | 90% | 0% | 89.29% | 100% | 100% | 88.89% | 100% | 100% | 93 |
| 12657 | RS Kartini | 12 | 2025 | 01-09-2026 | 95% | 96% | 99.82% | 99.19% | 92.44% | 0.38% | 85.29% | 100% | 100% | 85.5% | 100% | 100% | 0 |
| 12658 | RS Ibu dan Anak Ilanur | 12 | 2025 | 01-07-2026 | 84% | 94% | 100% | 100% | 93.33% | 0% | 30.01% | 100% | 100% | 94.18% | 100% | 100% | 84.92 |
| 12659 | RS Manyar Medical Centre | 12 | 2025 | 01-09-2026 | 89% | 100% | 100% | % | 78.97% | 44.27% | 99.58% | 100% | 62.72% | 0% | 100% | 100% | 81 |
| 12660 | RS Daan Mogot Kesdam Jaya | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 80.5 |
| 12661 | RS Mulya | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | % | 62.16% | 9.58% | 81.43% | 100% | 99.91% | 80% | 100% | 100% | 97.75 |
| 12662 | RS Umum Daerah Kota Madiun | 12 | 2025 | 01-08-2026 | 98.14% | 93% | 100% | 100% | 98.79% | 0% | 99.84% | 100% | 100% | 100% | 100% | 100% | 90.71 |
| 12663 | RS Gigi dan Mulut FKG Universitas Airlangga | 12 | 2025 | 01-09-2026 | 93.26% | 88% | 100% | 0% | 97.92% | 0% | 100% | 0% | 94.95% | 100% | 100% | 92.86% | 76.61 |
| 12664 | RS Umum Mitra Keluarga Surabaya | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 0% | 96.75% | 10% | 86.5% | 100% | 100% | 100% | 100% | 100% | 86.69 |
| 12665 | RS Ibu dan Anak Perdana Medica | 12 | 2025 | 01-06-2026 | 94% | 100% | 100% | 100% | 89.74% | 0% | 86.67% | 0% | 54.62% | 85.71% | 100% | 100% | 85 |
| 12666 | RSPAL dr. Ramelan | 12 | 2025 | 01-08-2026 | 96.52% | 100% | 100% | 0% | 79.88% | 3.24% | 66.73% | 99.59% | 99.65% | 100% | 100% | 100% | 93.36 |
| 12667 | RS Ibu dan Anak Haji | 12 | 2025 | 01-01-1970 | 96.88% | 78% | 100% | 0% | 93.12% | 0% | 72.09% | 0% | 100% | 0% | 100% | 33.33% | 82 |
| 12668 | RS Bethsaida | 12 | 2025 | 01-08-2026 | 88.38% | 100% | 100% | 0% | 97.04% | 3.12% | 93% | 100% | 100% | 94% | 100% | 95.24% | 92.9 |
| 12669 | RS UniMedika Sepatan | 12 | 2025 | 01-09-2026 | 85.79% | 100% | 100% | 100% | 98.56% | 0% | 79.83% | 96.21% | 99.78% | 92.59% | 99.95% | 100% | 100 |
| 12670 | Mayapada Hospital Surabaya | 12 | 2025 | 01-09-2026 | 85.5% | 100% | 91.41% | 0% | 96.79% | 1.96% | 66.06% | 100% | 96.11% | 83.33% | 99.26% | 100% | 98.25 |
| 12671 | RS Umum Islam Siti Aisyah | 12 | 2025 | 01-09-2026 | 95.75% | 97% | 96.82% | 0% | 69.08% | 0% | 76.67% | 84.8% | 99.95% | 79.37% | 100% | 100% | 84.67 |
| 12672 | RS Husada Utama Surabaya | 12 | 2025 | 01-05-2026 | 78.47% | 100% | 100% | 100% | 89.21% | 0% | 95.21% | 100% | 99.94% | 88.41% | 100% | 100% | 90 |
| 12673 | RS Ibu dan Anak Gebang Medika | 12 | 2025 | 01-05-2026 | 55% | 50% | 100% | 91.67% | 97.8% | 0% | 45.56% | 100% | 100% | 100% | 100% | 100% | 93.37 |
| 12674 | RS Mandaya Royal Puri | 12 | 2025 | 01-10-2026 | 92.06% | 96% | 100% | 100% | 91.32% | 6.11% | 98.99% | 100% | 99.97% | 100% | 100% | 100% | 84 |
| 12675 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 12 | 2025 | 01-06-2026 | 98% | 98% | 100% | 100% | 98.27% | 100% | 96.46% | 100% | 97.96% | 98.48% | 100% | 98.48% | 98 |
| 12676 | RS Marinir Ewa Pangalila Gunungsari | 12 | 2025 | 01-10-2026 | 80% | 95% | 100% | % | 85.66% | 0% | 60.11% | 100% | 100% | 0% | 100% | 100% | 86.85 |
| 12677 | RS Umum Griya Husada Madiun | 12 | 2025 | 01-09-2026 | 96.76% | 100% | 95.15% | 100% | 73.8% | 0.45% | 42.6% | 100% | 99% | 100% | 100% | 100% | 0 |
| 12678 | RS Mitra Keluarga Gading Serpong | 12 | 2025 | 01-08-2026 | 91.91% | 100% | 100% | 0% | 87.24% | 1.69% | 95.36% | 100% | 100% | 0% | 100% | 100% | 84 |
| 12679 | RS Jiwa Menur | 12 | 2025 | 01-07-2026 | 90.57% | 100% | 100% | % | 97.57% | 0% | 91.9% | 100% | 88.56% | 0% | 100% | 100% | 94.32 |
| 12680 | RS Umum Daerah Balaraja | 12 | 2025 | 01-09-2026 | 78.93% | 95% | 100% | 100% | 48.22% | 0.74% | 94.76% | 100% | 93.98% | 75.06% | 100% | 100% | 84.62 |
| 12681 | RS Misi Lebak | 12 | 2025 | 01-05-2026 | 96.94% | 98% | 98.61% | 100% | 80.61% | 0% | 42.3% | 100% | 100% | 71.97% | 99.26% | 100% | 90 |
| 12682 | RS Umum Daerah Dr. Adjidarmo | 12 | 2025 | 01-10-2026 | 79.06% | 98% | 100% | 100% | 52.43% | 0% | 94.96% | 96.8% | 100% | 100% | 100% | 0% | 0 |
| 12683 | RS Qadr | 12 | 2025 | 01-06-2026 | 96.73% | 100% | 100% | 0% | 83.12% | 1.96% | 89.62% | 100% | 100% | 60.47% | 100% | 100% | 91.46 |
| 12684 | RS Ibu dan Anak Tiara | 12 | 2025 | 01-07-2026 | 82.14% | 80% | 95.01% | 100% | 75.49% | 15% | 61.76% | 100% | 100% | 100% | 97.58% | 50% | 92.4 |
| 12685 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 100% | 96.74% | 0% | 73.1% | 100% | 91.72% | 81.82% | 100% | 100% | |
| 12686 | RS Gigi dan Mulut Nala Husada | 12 | 2025 | 01-07-2026 | 91.1% | 95% | 100% | 0% | 97.57% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 91.33 |
| 12687 | RS Ibu dan Anak Kendangsari Surabaya | 12 | 2025 | 01-08-2026 | 85.01% | 100% | 100% | 100% | 78.47% | 0% | 80.89% | 100% | 100% | 0% | 100% | 100% | 99.1 |
| 12688 | RS Ibu dan Anak Graha Medika | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 85.71% | 99.25% | 2.82% | 79.4% | 100% | 83.75% | 100% | 100% | 100% | 83.12 |
| 12689 | RS Tiara | 12 | 2025 | 01-08-2026 | 98.91% | 99% | 100% | 0% | 92.94% | 0% | 80.99% | 100% | 100% | 79.73% | 100% | 100% | 98.09 |
| 12690 | RS Umum Daerah Pakuhaji | 12 | 2025 | 01-06-2026 | 96.85% | 92% | 100% | 0% | 95.81% | 2.27% | 96.98% | 80.95% | 87.01% | 100% | 100% | 100% | 84.7 |
| 12691 | RS Ciputra | 12 | 2025 | 01-09-2026 | 71.01% | 100% | 100% | 100% | 79.28% | 14.29% | 47.8% | 100% | 100% | 96.36% | 100% | 100% | 84 |
| 12692 | RS Selaras | 12 | 2025 | 01-08-2026 | 85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 12693 | RS Umum Royal Surabaya | 12 | 2025 | 01-07-2026 | 94.74% | 100% | 99.6% | 0% | 44.26% | 1.6% | 85.53% | 97.09% | 100% | 90% | 92.09% | 100% | 96.66 |
| 12694 | RS Siloam Hospitals Lippo Village | 12 | 2025 | 01-01-1970 | 96.35% | 99% | 98.47% | 0% | 58.43% | 3.35% | 80.9% | 100% | 100% | 87.04% | 99.17% | 98% | 3135 |
| 12695 | RS Ibu dan Anak Pratiwi | 12 | 2025 | 01-05-2026 | 82.5% | 97% | 95.93% | 100% | 97.45% | 0% | 100% | 100% | 100% | 86.11% | 98.51% | 100% | 203 |
| 12696 | RS Umum Daerah Berkah Pandeglang | 12 | 2025 | 01-07-2026 | 91% | 96% | 100% | 86.54% | 100% | 4.91% | 99.66% | 100% | 92.28% | 98.68% | 100% | 100% | 100 |
| 12697 | RS Islam Surabaya | 12 | 2025 | 01-08-2026 | 99.33% | 99% | 100% | 100% | 76.3% | 0% | 65.37% | 100% | 95.7% | 100% | 100% | 100% | 91.7 |
| 12698 | RS Ibu dan Anak Selaras | 12 | 2025 | 01-02-2026 | 89.27% | 11% | 100% | 100% | 97% | 4.76% | 73.5% | 100% | 100% | 100% | 100% | 100% | 99.16 |
| 12699 | RS Umum Daerah Bhakti Dharma Husada | 12 | 2025 | 01-09-2026 | 91.82% | 100% | 100% | % | 97.98% | 0% | 98.27% | 100% | 100% | 100% | 100% | 100% | 98.23 |
| 12700 | RS Kurnia Serang | 12 | 2025 | 01-09-2026 | 98.13% | 100% | 100% | 100% | 80.47% | 3.75% | 70.05% | 100% | 100% | 80% | 0% | 100% | 87.692 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.