Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 12601 | RS Umum Mitra Manakarra | 12 | 2025 | 01-08-2026 | 89.5% | 100% | 100% | 87.8% | 90% | 4.55% | 91.8% | 100% | 94.56% | 84.21% | 100% | 89.47% | 81.1 |
| 12602 | RS MATA PADANG EYE CENTER KHATIB | 12 | 2025 | 01-01-1970 | 87.52% | 100% | 100% | % | 84.12% | 0% | 88.43% | 100% | 100% | 0% | 100% | 100% | 97.9 |
| 12603 | RUMAH SAKIT NAMIRA | 12 | 2025 | - | 70% | 75% | 9898% | % | 100% | 0% | 6667% | 100% | 100% | 100% | 100% | 100% | 0 |
| 12604 | RUMAH SAKIT MATA SUMATERA BARAT | 12 | 2025 | 01-02-2026 | 86% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 95.26% | 0% | 0% | 0% | 91.575 |
| 12605 | RS An-Nissa | 12 | 2025 | 01-09-2026 | 100% | 100% | 100% | 100% | 81.63% | 0% | 98.25% | 100% | 95% | 100% | 100% | 80% | 98.75 |
| 12606 | RS Tk. IV Batin Tikal | 12 | 2025 | 01-05-2026 | 100% | 95% | 100% | 100% | 100% | 100% | 96% | 100% | 100% | 100% | 100% | 100% | |
| 12607 | RS Umum Daerah Jailolo | 12 | 2025 | 01-10-2026 | 0% | 0% | 96.7% | 0% | 60.56% | 0% | 62.6% | 100% | 66.13% | 100% | 100% | 100% | 66.54 |
| 12608 | RUMKITAL Dr.dr. Tarmizi Taher | 12 | 2025 | 01-02-2026 | 90% | 100% | 100% | 0% | 83.64% | 0% | 81.63% | 100% | 87.64% | 100% | 100% | 100% | 81 |
| 12609 | RS Umum Daerah Bedas Tegalluar | 12 | 2025 | 01-05-2026 | 99.68% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 90.95% | 100% | 100% | 0% | 92.42 |
| 12610 | RS Umum Daerah Bedas Arjasari | 12 | 2025 | 01-07-2026 | 98.63% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 95.08% | 100% | 100% | 100% | 88.36 |
| 12611 | RS Ibu dan Anak Ummi Athayya | 12 | 2025 | 01-02-2026 | 100% | 99% | 98.8% | 100% | 98.49% | 0% | 99.21% | 100% | 100% | 100% | 100% | 100% | 98 |
| 12612 | RS Umum Daerah Provinsi Sulawesi Barat | 12 | 2025 | 01-09-2026 | 57% | 63% | 92.18% | 100% | 69.17% | 4.08% | 87.62% | 98.98% | 90% | 100% | 97.03% | 100% | 80 |
| 12613 | RS Umum Goran Riun | 12 | 2025 | 01-10-2026 | 71.5% | 78% | 100% | 0% | 87.84% | 0% | 100% | 100% | 85.11% | 100% | 100% | 100% | 100 |
| 12614 | RS Umum Hermina Tangerang | 12 | 2025 | 01-09-2026 | 98.43% | 100% | 100% | 82.61% | 80.2% | 2.3% | 80.65% | 100% | 100% | 80% | 100% | 100% | 97.5 |
| 12615 | RS Umum dr. Etty Asharto Batu | 12 | 2025 | 01-08-2026 | 96.5% | 99% | 100% | 98.65% | 86.29% | 0% | 93.94% | 100% | 98.9% | 94.74% | 100% | 100% | 99 |
| 12616 | RS Aqidah | 12 | 2025 | 01-05-2026 | 97.5% | 95% | 96.25% | 90% | 96.67% | 3.33% | 95% | 95% | 98.75% | 95% | 97.5% | 98% | 98 |
| 12617 | RS Premier Surabaya | 12 | 2025 | 01-09-2026 | 88.53% | 99% | 100% | 100% | 58.08% | 18.7% | 60% | 96.08% | 0% | 100% | 100% | 75% | 85.38 |
| 12618 | RS Sari Asih Cipondoh | 12 | 2025 | 01-07-2026 | 93% | 100% | 100% | 100% | 89.47% | 1.6% | 90% | 100% | 99.44% | 89% | 100% | 100% | |
| 12619 | RS Rumah Indonesia Sehat | 12 | 2025 | 01-07-2026 | 94.5% | 100% | 100% | 100% | 95.27% | 0% | 100% | 100% | 100% | 92.59% | 100% | 91.67% | 85 |
| 12620 | RS Islam Darus Syifa | 12 | 2025 | 01-07-2026 | 91.74% | 99% | 100% | 0% | 100% | 0% | 39.89% | 100% | 100% | 62.3% | 100% | 100% | 99 |
| 12621 | RS Bunda | 12 | 2025 | 01-07-2026 | 95.45% | 100% | 100% | 100% | 92.8% | 0% | 86.14% | 100% | 99.93% | 97.5% | 100% | 100% | 98 |
| 12622 | RS National Hospital | 12 | 2025 | 01-09-2026 | 83.42% | 92% | 100% | 0% | 90.8% | 3.64% | 64.14% | 100% | 96.66% | 100% | 82.49% | 100% | 100 |
| 12623 | RS Soemitro Lanud Moeljono Surabaya | 12 | 2025 | 01-07-2026 | 93% | 94% | 100% | 100% | 98.57% | 0% | 76.47% | 100% | 95.81% | 100% | 96.77% | 60% | 89 |
| 12624 | RS Bunda Sejati | 12 | 2025 | 01-09-2026 | 97.5% | 100% | 100% | 100% | 97.8% | 100% | 64.57% | 100% | 100% | 64% | 100% | 100% | 98 |
| 12625 | RS Siloam Hospitals Kelapa Dua | 12 | 2025 | 01-10-2026 | 91.83% | 100% | 100% | 100% | 80.81% | 1.17% | 66.73% | 100% | 100% | 76.09% | 100% | 100% | 1728 |
| 12626 | RS Mayapada | 12 | 2025 | 01-07-2026 | 90.83% | 100% | 99.74% | 91.43% | 80.93% | 4.01% | 66.42% | 96.43% | 98.26% | 69.23% | 95.87% | 100% | 95 |
| 12627 | RS Umum Tk. III Brawijaya | 12 | 2025 | 01-08-2026 | 95.12% | 94% | 100% | 100% | 97.14% | 0% | 97.8% | 100% | 98.1% | 98% | 100% | 100% | 94.37 |
| 12628 | RS Katolik St. Vincentius a Paulo | 12 | 2025 | 01-08-2026 | 92.83% | 99% | 99.99% | 100% | 90.89% | 6.19% | 91.32% | 100% | 99.65% | 100% | 100% | 100% | 83.8 |
| 12629 | RS Mentari | 12 | 2025 | 01-09-2026 | 84.76% | 100% | 100% | 0% | 85.49% | 9.76% | 44.34% | 100% | 99.94% | 58.33% | 100% | 100% | 948 |
| 12630 | RS Hermina Ciruas | 12 | 2025 | 01-09-2026 | 98.07% | 98% | 100% | 100% | 81.74% | 2.73% | 87.88% | 100% | 100% | 97.62% | 100% | 100% | 97.94 |
| 12631 | RS Surabaya Medical Service | 12 | 2025 | 01-09-2026 | 95.24% | 100% | 100% | 100% | 92.27% | 0% | 96.83% | 100% | 99.18% | 100% | 100% | 100% | 83 |
| 12632 | RS An-Nisa | 12 | 2025 | 01-08-2026 | 91.63% | 100% | 98.88% | 0% | 25.54% | 2.1% | 55.23% | 99.25% | 96.09% | 93.02% | 96.44% | 100% | 99.07 |
| 12633 | RS Umum Daerah Haji Provinsi Jawa Timur | 12 | 2025 | 01-08-2026 | 97.13% | 100% | 100% | 100% | 46.47% | 11.36% | 72.02% | 100% | 100% | 100% | 100% | 100% | 94.61 |
| 12634 | RS Ibu dan Anak Pusura Tegalsari | 12 | 2025 | 01-08-2026 | 97.15% | 100% | 100% | 100% | 100% | 0% | 62.86% | 100% | 96.1% | 0% | 100% | 100% | 95 |
| 12635 | RS Ibu dan Anak Lombok Dua Dua | 12 | 2025 | 01-07-2026 | 100% | 100% | 100% | 100% | 89.21% | 11.54% | 83.95% | 100% | 100% | 100% | 100% | 100% | 95.07 |
| 12636 | RS Ibu dan Anak Kendangsari Merr | 12 | 2025 | - | 98.2% | 100% | 100% | 0% | 87.48% | 0% | 93.12% | 100% | 99.07% | 100% | 100% | 100% | 90 |
| 12637 | RS Umum Keluarga Kita | 12 | 2025 | 01-06-2026 | 85% | 100% | 100% | 100% | 88.04% | 0% | 61.83% | 100% | 94.41% | 0% | 99.87% | 100% | 98.77 |
| 12638 | RS Ibu dan Anak Ferina | 12 | 2025 | 01-09-2026 | 78.14% | 100% | 100% | 100% | 83.08% | 8.33% | 97.56% | 100% | 100% | 100% | 100% | 100% | 94.72 |
| 12639 | RS Permata Hati | 12 | 2025 | 01-08-2026 | 92.5% | 95% | 100% | 100% | 87.07% | 0% | 90.91% | 100% | 98.96% | 84.42% | 100% | 100% | 93 |
| 12640 | RS Umum Primaya Pasar Kemis | 12 | 2025 | 01-11-2026 | 97.69% | 98% | 99.81% | 0% | 88.38% | 7.5% | 51.98% | 100% | 100% | 94.31% | 100% | 100% | 91.34 |
| 12641 | RS Melati | 12 | 2025 | 01-10-2026 | 99.86% | 100% | 100% | 100% | 72.94% | 2% | 41.67% | 100% | 100% | 96% | 100% | 100% | 85.81 |
| 12642 | RS Khusus THT-Bedah KL Proklamasi BSD | 12 | 2025 | 01-09-2026 | 97% | 99% | 100% | 0% | 31.86% | 0% | 100% | 0% | 91.3% | 100% | 100% | 86.36% | 87 |
| 12643 | RS Alinda Husada | 12 | 2025 | 01-05-2026 | 90% | 80% | 72.66% | 100% | 54.69% | 0% | 71.88% | 100% | 85.94% | 87.5% | 100% | 100% | 0 |
| 12644 | RS Ibu dan Anak Nur Ummi Numbi | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 100% | 85.46% | 0% | 92.47% | 100% | 94.16% | 100% | 100% | 100% | 100 |
| 12645 | RS Ichsan Medical Center | 12 | 2025 | 01-10-2026 | 88.44% | 96% | 95.5% | 100% | 89.33% | 0% | 84.86% | 100% | 98.39% | 93.75% | 96.89% | 90% | 98.38 |
| 12646 | RS Ibu dan Anak Pura Raharja | 12 | 2025 | 01-07-2026 | 93.28% | 100% | 100% | 90% | 100% | 0% | 91.42% | 100% | 92.23% | 100% | 100% | 100% | 98.34 |
| 12647 | RS Mitra Keluarga Kenjeran | 12 | 2025 | 01-10-2026 | 100% | 100% | 100% | 0% | 82.35% | 3.29% | 92.12% | 100% | 100% | 100% | 100% | 100% | 64.84 |
| 12648 | RS Ibu dan Anak Makiyah | 12 | 2025 | 01-06-2026 | 97.5% | 98% | 90% | 77.14% | 93.5% | 40% | 85% | 100% | 97% | 99% | 94% | 100% | 150 |
| 12649 | RS Ibu dan Anak Bunda Sejahtera | 12 | 2025 | 01-07-2026 | 98.77% | 100% | 100% | 0% | 86.96% | 0% | 48.1% | 100% | 94.86% | 91.3% | 100% | 100% | 92 |
| 12650 | RS Ibu dan Anak Putri Surabaya | 12 | 2025 | 01-09-2026 | 99.86% | 100% | 100% | 100% | 100% | 0% | 89.9% | 100% | 100% | 100% | 100% | 100% | 96 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.