Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 13101 | RS Umum Daerah Klungkung | 1 | 2025 | 87.62% | 100% | 100% | 0% | 96.11% | 0% | 97.46% | 100% | 100% | 100% | 100% | 0% | 0 |
| 13102 | RS Buah Hati Ciputat | 1 | 2025 | 90% | 100% | 99.76% | 83.33% | 77.4% | 2.45% | 92.71% | 100% | 86.69% | 81.82% | 100% | 88.89% | 0 |
| 13103 | RS Umum Imanuel Sumba | 1 | 2025 | 88% | 99% | 100% | 0% | 93.01% | 0% | 82.84% | 100% | 100% | 100% | 100% | 100% | 85 |
| 13104 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 1 | 2025 | 87.25% | 100% | 100% | 0% | 86.04% | 1.85% | 93.91% | 100% | 98.73% | 100% | 100% | 100% | 0 |
| 13105 | RS Ibu dan Anak Vitalaya | 1 | 2025 | 84.69% | 87% | 100% | 100% | 77.19% | 4.85% | 78.34% | 100% | 100% | 76% | 100% | 100% | |
| 13106 | RS Balimed Buleleng | 1 | 2025 | 98.53% | 100% | 100% | 100% | 94.62% | 0% | 91.34% | 100% | 99.97% | 100% | 100% | 100% | 80 |
| 13107 | RS Insan Permata | 1 | 2025 | 92.56% | 94% | 100% | 0% | 88.08% | 0% | 88.08% | 100% | 99.22% | 94.87% | 100% | 100% | 0 |
| 13108 | RS PKU Muhammadiyah Bima | 1 | 2025 | 82.51% | 88% | 100% | 100% | 93.48% | 0% | 87.34% | 100% | 93.55% | 83.33% | 100% | 100% | 0 |
| 13109 | RS Siloam Kupang | 1 | 2025 | 88.81% | 99% | 99.69% | 100% | 56.89% | 0.8% | 75.03% | 100% | 100% | 95.77% | 100% | 100% | 95 |
| 13110 | RS Umum Daerah Giri Emas | 1 | 2025 | 86.46% | 89% | 100% | 0% | 95.29% | 0% | 100% | 100% | 100% | 100% | 96.05% | 100% | 0 |
| 13111 | RS Pondok Indah Bintaro Jaya | 1 | 2025 | 95.31% | 100% | 100% | 100% | 94.5% | 2.39% | 80.4% | 100% | 99.87% | 94.03% | 99.49% | 70.11% | 0 |
| 13112 | RS Umum Shanti Graha | 1 | 2025 | 89% | 100% | 100% | % | 95.64% | 0% | 100% | 100% | 88.15% | 50% | 100% | 100% | 0 |
| 13113 | RS Umum Daerah Sondosia Kab. Bima | 1 | 2025 | 87.46% | 94% | 98.1% | 86.67% | 80.4% | 0% | 99.9% | 100% | 99.9% | 94.55% | 100% | 100% | 0 |
| 13114 | RS Helsa Ciputat | 1 | 2025 | 100% | 100% | 100% | 100% | 92.31% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13115 | RS Surya Medika PKU Muhammadiyah Sumbawa | 1 | 2025 | 97.29% | 100% | 100% | 100% | 89.8% | 0% | 80.64% | 100% | 87% | 86.98% | 100% | 100% | 88.49 |
| 13116 | RS Umum Daerah Rote Ndao Ba'a | 1 | 2025 | 95.72% | 100% | 100% | 0% | 88.72% | 0% | 93.84% | 100% | 90.63% | 0% | 100% | 0% | 0 |
| 13117 | RS umum Karya Dharma Husada | 1 | 2025 | 83% | 94% | 100% | 0% | 97% | 0% | 95.39% | 100% | 100% | 100% | 0% | 100% | 90 |
| 13118 | RS Mitra Keluarga Bintaro | 1 | 2025 | 97.34% | 99% | 100% | 0% | 96.39% | 4.17% | 0% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13119 | RS dr. Agung | 1 | 2025 | 85.5% | 96% | 100% | 83.33% | 86.5% | 2.5% | 86.5% | 100% | 87.78% | 82.67% | 100% | 100% | 82.7 |
| 13120 | RS Umum Kertha Usadha | 1 | 2025 | 100% | 100% | 100% | 100% | 89.58% | 2.37% | 96.56% | 100% | 96.8% | 0% | 100% | 0% | 0 |
| 13121 | RS Ibu dan Anak Bina Medika | 1 | 2025 | 94.5% | 100% | 100% | 100% | 75.85% | 15.38% | 54.93% | 100% | 99.94% | 0% | 100% | 100% | 0 |
| 13122 | RS Tk. III Wirasakti Kupang | 1 | 2025 | 100% | 100% | 100% | 100% | 98.04% | 0% | 98.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13123 | RS Umum Daerah Kab. Buleleng | 1 | 2025 | 90.37% | 100% | 100% | 100% | 88.55% | 1.93% | 95.98% | 100% | 96.23% | 100% | 100% | 100% | 87.23 |
| 13124 | RS Umum Daerah Serpong Utara | 1 | 2025 | 99.92% | 100% | 99.97% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 13125 | RS Pratama Kubu | 1 | 2025 | 86% | 78% | 100% | 0% | 91.09% | 0% | 100% | 100% | 92.98% | 80% | 100% | 80% | 89 |
| 13126 | RS Khusus Jiwa Dharma Graha | 1 | 2025 | 100% | 100% | 100% | % | 92.5% | % | 84.81% | 77.78% | 100% | 83.33% | 91.67% | 100% | 0 |
| 13127 | RS Umum Parama Sidhi | 1 | 2025 | 88.29% | 99% | 95.45% | 100% | 85.22% | 0% | 88.8% | 100% | 93% | 88.89% | 100% | 100% | 96.42 |
| 13128 | RS Umum Bhakti Rahayu Tabanan | 1 | 2025 | 84% | 100% | 97.62% | 100% | 75.47% | 2.97% | 75.95% | 100% | 100% | 0% | 100% | 0% | 42 |
| 13129 | RS Kristen Lende Moripa | 1 | 2025 | 89.51% | 89% | 91.72% | 100% | 85.16% | 18.02% | 85.86% | 100% | 72.34% | 72% | 95.95% | 66.67% | 78.84 |
| 13130 | RS Universitas Udayana | 1 | 2025 | 68.5% | 85% | 100% | 0% | 97.64% | 0% | 75% | 100% | 96.6% | 0% | 100% | 100% | 79 |
| 13131 | RS Bio Medika | 1 | 2025 | 100% | 100% | 100% | 100% | 95.68% | 4.17% | 94.74% | 100% | 92.63% | 96.3% | 100% | 90.91% | 0 |
| 13132 | RS Umum Wisma Prashanti | 1 | 2025 | 87.78% | 100% | 100% | 100% | 100% | 0% | 47.41% | 100% | 100% | 75% | 100% | 100% | 0 |
| 13133 | RS Umum Daerah Kota Bima | 1 | 2025 | 89% | 89% | 98.33% | 100% | 98.89% | 0% | 99.67% | 100% | 84.48% | 0% | 100% | 100% | 0 |
| 13134 | RS Umum Surya Husadha Nusa Dua | 1 | 2025 | 91.43% | 100% | 100% | 100% | 100% | 2.85% | 97.63% | 100% | 83.2% | 84.38% | 100% | 100% | 0 |
| 13135 | RS Umum Kasih Ibu Tabanan | 1 | 2025 | 96.93% | 100% | 100% | 0% | 98.51% | 1.78% | 70.22% | 99.64% | 32.54% | 100% | 100% | 88.89% | 0 |
| 13136 | RS Ibu dan Anak Permata Hati | 1 | 2025 | 92.5% | 97% | 100% | 95.31% | 96.14% | 2.4% | 98.58% | 100% | 100% | 83.33% | 100% | 100% | 98 |
| 13137 | RS Umum Siloam Bali | 1 | 2025 | 86.7% | 100% | 100% | 0% | 70.14% | 1.84% | 74.39% | 0% | 100% | 0% | 100% | 0% | 0 |
| 13138 | RS Khusus Bedah BIMC Nusa Dua | 1 | 2025 | 90.95% | 100% | 100% | 0% | 97.71% | 0% | 70.82% | 100% | 98.38% | 100% | 100% | 100% | 0 |
| 13139 | RS Kenak Medika | 1 | 2025 | 87.06% | 100% | 100% | 94.44% | 70.26% | 0% | 56.83% | 100% | 100% | 54.17% | 100% | 100% | 0 |
| 13140 | RS Umum Kasih Ibu Kedonganan | 1 | 2025 | 96.5% | 97% | 100% | 100% | 89.09% | 1.27% | 78.92% | 100% | 97.31% | 80% | 100% | 100% | 82.62 |
| 13141 | Siloam Hospitals Mataram | 1 | 2025 | 94.01% | 100% | 100% | 0% | 75.91% | 0% | 91.29% | 100% | 100% | 64.29% | 100% | 100% | 0 |
| 13142 | RS Umum Bali Holistik | 1 | 2025 | 92.5% | 93% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 13143 | RS Mata Nusa Tenggara Barat | 1 | 2025 | 88% | 82% | 94.03% | % | 100% | 0% | 100% | 100% | 83.19% | 100% | 100% | 100% | 0 |
| 13144 | RS Daerah Mangusada | 1 | 2025 | 91.65% | 100% | 100% | 0% | 94.4% | 0% | 98.82% | 100% | 98.25% | 100% | 100% | 100% | 0 |
| 13145 | RS Khusus Bedah BIMC | 1 | 2025 | 94.5% | 96% | 87.32% | 0% | 98.87% | 3.85% | 85.62% | 100% | 100% | 0% | 100% | 100% | 0 |
| 13146 | RS Umum Semara Ratih | 1 | 2025 | 95% | 100% | 100% | 100% | 95% | 0% | 89% | 100% | 98% | 0% | 100% | 100% | 0 |
| 13147 | RS Universitas Mataram | 1 | 2025 | 86.5% | 85% | 100% | 100% | 80.06% | 0% | 90% | 100% | 88.5% | 100% | 100% | 100% | 0 |
| 13148 | RS Ibu dan Anak Cahaya Bunda | 1 | 2025 | 98% | 100% | 100% | 90.91% | 82.81% | 2.27% | 100% | 100% | 94.53% | 94.53% | 98.44% | 100% | 0 |
| 13149 | RS Ibu dan Anak Tresna | 1 | 2025 | 93.5% | 97% | 100% | 100% | 100% | 0% | 100% | 0% | 57.71% | 100% | 100% | 0% | 0 |
| 13150 | RS Ibu dan Anak Puri Bunda Tabanan | 1 | 2025 | 90.04% | 100% | 100% | 87.5% | 98.11% | 4.26% | 96.87% | 100% | 99.74% | 85.71% | 100% | 100% | 99.14 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.